HP 240 G4 Notebook PC

Getting Started HP Notebook PC Tagged for Accessibility

Question Looking for more user guides? They are on your computer. Click Start > Help and Support > User Guides HP is committed to reducing the environmental impact of our products and printed user guides. As part of this effort, we are now putting product information on your computer hard drive in Help and Support. We are also moving content to the Web. This Getting Started guide provides setup steps and directs you to additional information about your new product. Tagged for Accessibility E-mail Alert Keep this product up to date with the latest drivers, patches, and notifications. Sign up now at www.hp.com/go/alerts to receive e-mail alert notifications.

Basic Setup 1 Unpack the box ✎Computer color, features, and options may vary by computer model. The illustration this guide may look slightly different from your computer. s in Image of open box and contents. Component 1 AC adapter 2 Computer 3 Battery* Component 4 Power cord* 5 Modem cable*† (select models only) 6 Country- or region-specific modem cable adapter (select models only)* *Modem cables, batteries, modem cable adapters, and power cords vary in appearance by country or region. †The modem cable is necessary only if you are using dial-up networking. Getting Started 1

Basic Setup 2 Insert the battery Image of battery insertion into notebook. Å WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with the computer, or a replacement AC adapter or battery provided by HP. 3 Connect the computer to external power Image of AC adapter cords and notebook. Å WARNING: To reduce the risk of electric shock or damage to your equipment, observe these practices: ■ Plug the power cord into an AC outlet that is easily accessible at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). ■ If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. Leave the computer connected to external power until the battery light turns off. Getting Started 2

Basic Setup 4 Open the computer Notebook being opened. 5 Turn on the computer Location of power button. 6 Set up the software After the computer is turned on, the software setup process begins. The on-screen instructions guide you through setting up and registering your computer. After you respond to the setup prompt, you must complete the entire setup process without interruption. ✎Please select your language carefully. On some models, the languages you do not choose are deleted from the system and cannot be restored during software setup. Getting Started 3

What’s Next? Locating the electronic manuals For detailed information about your computer, such as power management, drives, memory, security, and other features, click Start, click Help and Support, and then click User Guides. You do not need to connect to the Internet to access the user guides in Help and Support. ✎A User Guides disc may have also been included with your computer. Finding more information In Help and Support, you can find information about technical support and about the operating system, drivers, and troubleshooting tools. To access Help and Support, click Start, and then click Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. To access this document, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. The Safety & Comfort Guide is also available on the Web at http://www.hp.com/ergo. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Backing up and recovering To protect your information, use the Windows Backup utility to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer. Windows provides the following advanced backup and recovery options: ■ Backing up individual files and folders ■ Backing up all files and folders Getting Started 5

What’s Next? ■ Scheduling automatic backups ■ Creating recovery points ■ Recovering information ✎For instructions on these procedures, go to Help and Support. For additional information, go to the Backup and Recovery guide in Help and Support. ✎ Backing up Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Use the Windows Backup utility to create a backup. Click Start, click All Programs, click Accessories, click System Tools, and then click Backup. Follow the on-screen instructions to back up your files. Recovering In case of system failure, use the Operating System disc and the Driver Recovery disc that are included with the computer to recover your operating system and programs. Ä CAUTION The recovery process will reformat and completely erase the hard drive. All files you have created and any software installed on the computer will be permanently removed. The recovery process will reinstall the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.

Product Information and Troubleshooting Important display information All HP notebook display panels adhere to strict quality and reliability specifications. A small percentage of display panels may have minor cosmetic imperfections that appear as bright or dark dots (described below) in the viewable area: ✎This is consistent with industry standards and common to all display panel types used by notebook PC vendors and is not specific to any HP model or product line. ■ A pixel consists of 1 red, 1 green, and 1 blue subpixel, each of which is commonly referred to as a dot. ■ A pixel imperfection may manifest as either always on (a bright spot on a dark background), or as always off (a dark spot on a bright background). ■ A subpixel imperfection is less visible than a whole pixel imperfection because it is small and may be visible only on a specific background. HP expects that, over time, the industry will continue to improve its ability to produce displays with fewer cosmetic imperfections, and HP will adjust guidelines as improvements are made. For more information about the display panel on your notebook PC, go to the following HP Web site: http://www.hp.com/support. Input power The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input power Rating Operating voltage 18.5 V dc @ 6.5 A - 120 W or 19.5 V dc @ 7.9 A - 150 W Operating current 6.5 A or 7.9 A This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Getting Started 7

Product Information and Troubleshooting Operating environment Factor Metric

U.S.

Product Information and Troubleshooting ■ In-flight computer use is at the discretion of the airline. If you plan to use the computer during a flight, check with the airline in advance. ■ If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ■ If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.” ■ If the computer has a wireless device or a cell phone device installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ■ If you are traveling internationally, follow these suggestions: ❏ Check the computer-related customs regulations for each country on your itinerary. ❏ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. Å To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Routine care Cleaning the display Ä CAUTION To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic : screen cleaner. Cleaning the keyboard Å WARNING: To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Getting Started 9

Product Information and Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved:

Product Information and Troubleshooting Software is functioning abnormally Follow these suggestions if the software becomes unresponsive or responds abnormally: ✎ ■ Restart the computer. Click Start, click Turn Off Computer, and then click Restart. If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer. If you cannot restart the computer using this procedure, refer to the next section, “The computer is on but is not responding.” ■ If you have antivirus software installed on your computer, run the virus scan. Refer to the antivirus software Help for more details. The computer is on but is not responding If the computer is on but is not responding to software or keyboard commands, try the following emergency shutdown procedures in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures will result in the loss of unsaved information. ■ Press and hold the power button on the computer for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. The computer is unusually warm Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, turn off the computer to allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer. ✎The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Getting Started 11

Product Information and Troubleshooting An external device is not working Follow these suggestions if an external device does not function as expected: ■ Turn on the device according to the manufacturer’s instructions. ■ Be sure that all device connections are secure. ■ Be sure that the device is receiving electrical power. ■ Be sure that the device, especially if it is older, is compatible with the operating system. ■ Be sure that the correct drivers are installed and updated. The WLAN connection is not working If a WLAN connection is not working as expected, follow these suggestions: ■ Be sure that the wireless light on the computer is on. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the DSL or the cable modem and its power cord are properly connected and that the power lights are on. ■ If applicable, be sure that the wireless router (access point) is on and properly connected to the DSL or the cable modem. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎For more information on wireless technology, refer to the relevant help topics and Web site links in Help and Support. ✎For information on activating broadband wireless service, refer to the mobile network operator information included with your computer. Getting Started 12

Contacting technical support If the solutions in the ”Troubleshooting” section of this guide did not address your problem, contact technical support. Click Start, click Help and Support, and then click Contact support to start a chat session with a support specialist. You can also refer to the Worldwide Telephone Numbers booklet, included with the computer, for contact information. The service tag, located on the bottom of the computer, provides important information that you may need when contacting technical support. HP Service Tag example. Component Description

For more information about HP products and services, see the HP Web site at http://www.hp.com Barcode 485048-001 © Copyright 2008 Hewlett-Packard Development Company, L.P. Windows and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2008 HP Logo