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HP Pavilion 15 Cw1000 Laptop PC
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HP Pavilion 15 Cw1000 Laptop PC

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

6 total
1

What type of memory modules can be installed on my HP Pavilion 15 CW1000?

The laptop supports up to 16 GB system memory with DDR4-2400 channel support and specific configurations like 8 GB x 2, 8GB + 4 GB, etc. Refer to Removal and Replacement Procedures section for detailed instructions.

2

How do I safely handle hard drives in my HP Pavilion 15 CW1000?

To remove a drive without damage, shut down the laptop first, then disconnect power and external devices. Remove the bottom cover, battery, and release the ZIF connector of the hard drive cable from system board to lift and release the right side of the hard drive.

3

Where can I find replacement parts and service information for my HP Pavilion 15 CW1000?

Visit http://partsurfer.hp.com, select your country or region, then follow the on-screen instructions for complete and current information on supported replacement parts specific to your model.

4

How do I safely remove a solid-state drive from my HP Pavilion 15 CW1000?

Shut down the laptop, disconnect power and external devices, then proceed to remove bottom cover (page 37) followed by battery. Finally, unscrew and lift out SSD from slot with careful handling.

5

How do I remove the fan assembly in my HP Pavilion 15 CW1000 for maintenance?

Turn off the laptop completely and disconnect power sources. Remove bottom cover (page 37) then battery. Disconnect fan cable from system board, unscrew holding it to keyboard/top cover, and carefully take out fan.

6

How do I safely transport my HP Pavilion 15 CW1000 laptop?

To avoid ESD (electrostatic discharge) damage during transportation - keep electronics in electrostatic-safe containers until assembled. Use anti-static bags or foam-lined boxes for protection and grounding straps.

Full Manual

96 pages
Page 1
HP Pavilion 15 Cw1000 Laptop PC manual — page 1

![image 1](c05705784_images/imageFile1.png)

HP Pavilion 15 Laptop PC

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2017 Hewlett-Packard Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, and Pentium are U.S. registered trademarks of Intel Corporation. . Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: August 2017 First Edition: May 2017 Document Part Number: 924965-002 Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 10. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 10 functionality. See for http://www.microsoft.com details.

#### Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

####### iv Safety warning notice

Page 2
HP Pavilion 15 Cw1000 Laptop PC manual — page 2

Table of contents

  • 1 Product description ....................................................................................................................................... 1
  • 2 Getting to know your computer ...................................................................................................................... 5 Locating hardware ................................................................................................................................................. 5 Locating software .................................................................................................................................................. 5 Right side ............................................................................................................................................................... 6 Left side ................................................................................................................................................................. 7 Display .................................................................................................................................................................... 8 Keyboard area ........................................................................................................................................................ 9

    • TouchPad ............................................................................................................................................. 9 Lights ................................................................................................................................................. 10 Button and speakers ......................................................................................................................... 11 Special keys ....................................................................................................................................... 12

    Bottom ................................................................................................................................................................. 13

  • 3 Illustrated parts catalog .............................................................................................................................. 14 Labels ................................................................................................................................................................... 14 Computer components ........................................................................................................................................ 16 Display assembly components ............................................................................................................................ 29 Miscellaneous parts ............................................................................................................................................. 31
  • 4 Removal and replacement preliminary requirements ..................................................................................... 32 Tools required ...................................................................................................................................................... 32 Service considerations ......................................................................................................................................... 32

    • Plastic parts ....................................................................................................................................... 32 Cables and connectors ...................................................................................................................... 33 Drive handling ................................................................................................................................... 33

    Grounding guidelines ........................................................................................................................................... 34 Electrostatic discharge damage ........................................................................................................ 34 Packaging and transporting guidelines .......................................................................... 35 Workstation guidelines ................................................................................ 35

  • 5 Removal and replacement procedures ........................................................................................................... 37 Component replacement procedures .................................................................................................................. 37

    • Bottom cover ..................................................................................................................................... 37 Battery ............................................................................................................................................... 39

    v

    Hard drive .......................................................................................................................................... 40 Memory module ................................................................................................................................ 41 Solid-state drive ................................................................................................................................ 43 WLAN module .................................................................................................................................... 44 TouchPad cable .................................................................................................................................. 46 TouchPad ........................................................................................................................................... 47 Power connector cable ...................................................................................................................... 48 Fan ..................................................................................................................................................... 50 USB port board .................................................................................................................................. 51 System board .................................................................................................................................... 52 Heat sink ............................................................................................................................................ 56 USB port board cable ......................................................................................................................... 59 Speakers ............................................................................................................................................ 60 Power button board cable ................................................................................................................. 62 Power button board .......................................................................................................................... 63 Display assembly ............................................................................................................................... 65

    Page 3
    HP Pavilion 15 Cw1000 Laptop PC manual — page 3

  • 6 Using Setup Utility (BIOS) ............................................................................................................................. 72 Starting Setup Utility (BIOS) ................................................................................................................................ 72 Updating Setup Utility (BIOS) .............................................................................................................................. 72

    • Determining the BIOS version ........................................................................................................... 72 Downloading a BIOS update .............................................................................................................. 73

  • 7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 74 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 74
  • 8 Specifications .............................................................................................................................................. 76
  • 9 Backing up, restoring, and recovering ........................................................................................................... 77 Creating recovery media and backups ................................................................................................................ 77

    • Creating HP Recovery media (select products only) ......................................................................... 77 Using Windows tools ........................................................................................................................................... 78 Restore and recovery ........................................................................................................................................... 79

    Recovering using HP Recovery Manager ........................................................................................... 79 What you need to know before you get started ............................................................. 79 Using the HP Recovery partition (select products only) ................................................. 80 Using HP Recovery media to recover .............................................................................. 80 Changing the computer boot order ................................................................................ 81 Removing the HP Recovery partition (select products only) ......................................... 82

    vi

  • 10 Power cord set requirements ...................................................................................................................... 83 Requirements for all countries ............................................................................................................................ 83 Requirements for specific countries and regions ................................................................................................ 83
  • 11 Recycling .................................................................................................................................................. 85

    • ###### Index ............................................................................................................................................................. 86

    vii

    ####### viii

    Page 4
    HP Pavilion 15 Cw1000 Laptop PC manual — page 4

    1 Product description

    Category Description Product Name HP Pavilion 15 Laptop PC (model numbers 15-cc100 through 15-cc199 and 15-cc600 through 15-cc699)

    HP Pavilion 15 Laptop PC (model numbers 15-cc500 through 15-cc599 and 15-cc700 through 15-cc799)

    Processors For use only on computer models with model numbers 15-cc100 through 15-cc199 and 15-cc600 through

    15-cc699:

  • ● Intel® Core™ i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W)
  • ● Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W)

    • For use on all computer models:

  • ● Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W)
  • ● Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W
  • ● Intel Core i3-7100U 2.40-GHz dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W
  • ● Intel Pentium™ 4415U 2.30-GHz dual core processor (2133-MHz FSB, 2.0-MB L3 cache, 15-W

    • Chipset Integrated soldered-on-circuit (SoC) Graphics Hybrid graphics:

    Page 5
    HP Pavilion 15 Cw1000 Laptop PC manual — page 5

    NVIDIA™ N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz)

    NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz)

    Internal graphics: Intel HD Graphics 620 Intel HD Graphics 610 Support for HD decode, DX12, and high-definition multimedia interface (HDMI) Support for Optimus Support for GPU Performance Scaling (GPS)

    Panel ● 15.6-in, full high-definition (FHD), white light-emitting (WLED), BrightView (1920×1080), slim-flat (3.2-

    mm), UWVA, eDP, 220 nits, 16:9 ultra wide aspect ratio, TouchScreen display assembly

  • ● 15.6-in, high-definition (HD), WLED, BrightView (1366×768), slim-flat (3.2-mm), SVA, eDP, 200 nits, 16:9 ultra wide aspect ratio, TouchScreen display assembly
  • ● 15.6-in, FHD, WLED, AntiGlare (1920×1080), slim-flat (3.2-mm), UWVA, eDP, 220 nits, 16:9 ultra wide aspect ratio non-TouchScreen display assembly
  • ● 15.6-in, FHD, WLED, BrightView (1920×1080), slim-flat (3.2-mm), UWVA, eDP, 220 nits, 16:9 ultra wide aspect ratio non-TouchScreen display assembly
  • ● 15.6-in, FHD, WLED, AntiGlare (1920×1080), slim-flat (3.2-mm), SVA, eDP, 220 nits, 16:9 ultra wide aspect ratio non-TouchScreen display assembly

    • Panel (continued) ● 15.6-in, HD, WLED, AntiGlare (1366×768), slim-flat (3.2-mm), SVA, eDP, 220 nits, 16:9 ultra wide aspect

    ratio non-TouchScreen display assembly

    ● 15.6-in, HD, WLED, BrightView (1366×768), slim-flat (3.2-mm), SVA, eDP, 220 nits, 16:9 ultra wide aspect ratio non-TouchScreen display assembly

    Memory Two SODIMM memory module slots, non-customer-accessible/non-upgradable Supports up to 16-GB of system memory DDR4-2133 channel support (DDR4-2400 downgrade to DDR4-2133) Supports the following configurations:

  • ● 16384-MB (8192-MB × 2)

    • Page 6
    HP Pavilion 15 Cw1000 Laptop PC manual — page 6

  • ● 12288-MB (8192-MB + 4096-MB)
  • ● 8192-MB (8192-MB × 1 or 4096-MB × 2)
  • ● 6144-MB (4096-MB × 1 + 2048-MB × 1)
  • ● 4096-MB (4096-MB × 1 or 2048-MB × 2)

    • Storage Support for hard drive and solid-state drive Hard drive:

    Support for 6.35-cm (2.5-in) hard drives in 7.2-mm (.28 in) and 7.0-mm (.28 in) thicknesses (all hard drives use the same bracket)

    Support for Accelerometer hard drive protection Support for the following single hard drive configurations:

  • ● 2-TB, 5400-rpm, 7.2-mm
  • ● 1-TB, 5400-rpm, 7.2-mm
  • ● 500-GB, 5400-rpm, 7.0-mm Solid-state drive:
  • ● 512-GB, 2280 M.2 SATA-3 solid-state drive
  • ● 128-GB, 2280 M.2 SATA-3 solid-state drive with TLC
  • ● 256-GB, 2280 M.2 SATA-3 solid-state drive Dual-storage configurations:
  • ● 2-TB, 5400-rpm, 7.2-mm hard drive + 128-GB, 2280 M.2 SATA-3 solid-state drive
  • ● 1-TB, 5400-rpm, 7.2-mm hard drive + 256-GB, 2280 M.2 SATA-3 solid-state drive
  • ● 1-TB, 5400-rpm, 7.2-mm hard drive + 128-GB, 2280 M.2 SATA-3 solid-state drive

    • Optical drive ● Support for 9.0-mm tray load, SATA, fixed (not modular)

    Page 7
    HP Pavilion 15 Cw1000 Laptop PC manual — page 7

  • ● Support for DVD±RW DL Drive
  • ● Support for M-disc
  • ● Support for zero-power optical drive

    • Audio and video Audio: Support for B&O Play Support for B&O Play Audio Control Support for dual speakers

    Audio and video (continued)

    Support for HP Audio Boost Support for dual-array digital microphones with appropriate beam-forming, echo-cancellation, noisesuppression software. Camera:

    HP Wide Vision FHD infrared camera with indicator light and 2 infrared lights, USB 2.0, FHD hybrid BSI sensor, f2.2, WDR, 88° wide field of vision, 1080p by 30 frames per second

    HP Wide Vision HD camera with indicator light, USB 2.0, HD BSI sensor, f2.0, WDR, 88° wide field of vision, 720p by 30 frames per second

    Support for wide dynamic range (WDR) Ethernet Integrated 10/100/1000 network interface card (NIC) Wireless WLAN:

    Integrated wireless local area network (WLAN) options by way of wireless module Single M.2/PCIe WLAN antenna built into display assembly Integrated wireless personal area network (PAN) supported by Bluetooth® 4.0/4.2 combo card Support for the following WLAN formats:

  • ● Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro)
  • ● Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro)
  • ● Realtek RTL8723DE 802.11 bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter Compatible with Miracast-certified devices

    • External media cards Micro-Secure Digital (SD®) media reader slot Ports ● AC Smart Pin adapter plug

    Page 8
    HP Pavilion 15 Cw1000 Laptop PC manual — page 8

  • ● Audio-out (headphone)/audio-in (microphone) combo jack
  • ● HDMI v1.4b supporting up to 1920×1080 @ 60Hz
  • ● RJ-45 network
  • ● USB 3.x ports (2)
  • ● USB Type-C port

    • Keyboard/pointing devices

    Full-sized, island-style keyboard TouchPad requirements:

  • ● ClickPad with image sensor
  • ● MultiTouch gestures enabled
  • ● Support for Modern TrackPad gestures
  • ● Taps enabled as default

    • Power requirements Support for a 3-cell, 41-WHr, 3.6-AHr, Li-ion battery

    Support for the following AC adapters:

  • ● 65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm)
  • ● 65-W AC adapter (non-PFC, S-3P, 4.5-mm)
  • ● 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm, non-slim) Support for a 1.00-m power cord

    • Page 9
    HP Pavilion 15 Cw1000 Laptop PC manual — page 9

    Security Security cable lock slot

    Support for Trusted Platform Module (TPM) 2.0

    Operating system Preinstalled: Windows 10 and Windows 10 Professional For developed market (ML): Windows 10 Home ML and Windows 10 Home Plus ML For emerging market (EM/SL):

  • ● Windows 10 Home EM/SL
  • ● Windows 10 Home Plus EM/SL
  • ● Windows 10 Home Value Notebook EM/SL
  • ● Windows 10 Home Value Notebook Select Geo EM/SL

    • For China market: CPPP Windows 10 Home China Language Edition and CPPP Windows 10 Home China HighEnd Language Edition

    For Asia SEAP market (EM/SL): SEAP Windows 10 Home EM/SL and SEAP Windows 10 Home Plus FreeDOS 2.0

    ######## Serviceability End user replaceable part: AC adapter

    2 Getting to know your computer

    Locating hardware

    To find out what hardware is installed on your computer:

    Page 10
    HP Pavilion 15 Cw1000 Laptop PC manual — page 10

    ▲ Type device manager in the taskbar search box, and then select the Device Manager app.

    A list displays all the devices installed on your computer.

    For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

    Locating software

    To find out what software is installed on your computer:

    ▲ Select the Start button.

    ‒ or – Right-click the Start button, and then select Apps & features.

    Locating hardware 5

    Right side

    ![image 2](c05705784_images/imageFile2.png)

    ######## Component Description

  • (1) Power light ● On: The computer is on.

    • Page 11
    HP Pavilion 15 Cw1000 Laptop PC manual — page 11

    ![image 3](c05705784_images/imageFile3.png)

  • ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • (2) Drive light ● Blinking white: The hard drive is being accessed.

    • ![image 4](c05705784_images/imageFile4.png)

    ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.

  • (3) USB Type-C port When the computer is on, connects and charges a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.

    • ![image 5](c05705784_images/imageFile5.png)

    – or – Connects to various USB, video, HDMI, and LAN devices. NOTE: Cables and/or adapters (purchased separately) may be required.

  • (4) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio component, or an HDMI device.

    • ![image 6](c05705784_images/imageFile6.png)

  • (5) RJ-45 (network) jack/status lights Connects a network cable.

    • ![image 7](c05705784_images/imageFile7.png)

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 12

  • ● White: The network is connected.
  • ● Amber: Activity is occurring on the network.

  • (6) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged.

  • ● Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
  • ● Amber: The AC adapter is connected and the battery is charging.
  • ● Off: The battery is not charging.

  • (7) Power connector Connects an AC adapter.

    • ![image 8](c05705784_images/imageFile8.png)

    Left side

    ![image 9](c05705784_images/imageFile9.png)

    ######## Component Description

  • (1) Security cable slot Attaches an optional security cable to the computer.

    • Page 13
    HP Pavilion 15 Cw1000 Laptop PC manual — page 13

    ![image 10](c05705784_images/imageFile10.png)

    NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • (2) USB 3.x SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provide high-speed data transfer.

    • ![image 11](c05705784_images/imageFile11.png)

  • (3) Audio-out (headphone)/Audio-in (microphone) combo jack

    • ![image 12](c05705784_images/imageFile12.png)

    Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.

    WARNING! To reduce the risk of personal injury, adjust the

    volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

    To access this guide:

    ▲ Select the Start button, select HP Help and Support, and then select HP Documentation.

    NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • (4) Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card:

    • Page 14
    HP Pavilion 15 Cw1000 Laptop PC manual — page 14

    ![image 13](c05705784_images/imageFile13.png)

  • 1. Hold the card label-side up, with connectors facing the computer.
  • 2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.

    • To remove a card:

    ▲ Press in on the card, and then remove it from the memory card reader.

    Left side 7

    Display

    ![image 14](c05705784_images/imageFile14.png)

    ######## Component Description

  • (1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
  • (2) Internal microphones Record sound.
  • (3) Camera light(s) On: One or more cameras are in use.
  • (4) Camera(s) Allow you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.

    • Page 15
    HP Pavilion 15 Cw1000 Laptop PC manual — page 15

    NOTE: Camera functions vary depending on the camera hardware and software installed on your product.

    *The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

    To access this guide:

    ######## ▲ Select the Start button, select HP Help and Support, and then select HP Documentation.

    Keyboard area

    #### TouchPad

    ![image 15](c05705784_images/imageFile15.png)

    ######## Component Description

  • (1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen.
  • (2) Left TouchPad button Functions like the left button on an external mouse.
  • (3) Right TouchPad button Functions like the right button on an external mouse.

    • #### Lights

    Page 16
    HP Pavilion 15 Cw1000 Laptop PC manual — page 16

    ![image 16](c05705784_images/imageFile16.png)

    ######## Component Description

  • (1) Power light ● On: The computer is on.

    • ![image 17](c05705784_images/imageFile17.png)

  • ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • (2) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.
  • (3) Mute light ● On: Computer sound is off.

    • ![image 18](c05705784_images/imageFile18.png)

    ● Off: Computer sound is on.

    #### Button and speakers

    ![image 19](c05705784_images/imageFile19.png)

    Page 17
    HP Pavilion 15 Cw1000 Laptop PC manual — page 17

    ######## Component Description

  • (1) Power button ● When the computer is off, press the button to turn on the computer.

    • ![image 20](c05705784_images/imageFile20.png)

  • ● When the computer is on, press the button briefly to initiate Sleep.
  • ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • ● When the computer is in Hibernation, press the button briefly to exit Hibernation.

    • CAUTION: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

    To learn more about your power settings and your power options: ▲ Right-click the Start button, and then select Power Options.

  • (2) Speakers Produce sound.

    • #### Special keys

    ![image 21](c05705784_images/imageFile21.png)

    ######## Component Description

  • (1) esc key Displays system information when pressed in combination with the fn key.

    • Page 18
    HP Pavilion 15 Cw1000 Laptop PC manual — page 18

  • (2) fn key Executes specific functions when pressed in combination with another key.
  • (3) Windows key Opens the Start menu.

    • ![image 22](c05705784_images/imageFile22.png)

    NOTE: Pressing the Windows key again will close the Start menu.

  • (4) Action keys Execute frequently used system functions.

    • NOTE: On select products, the f5 action key turns the keyboard backlight feature off or on.

  • (5) num lock key Alternates between the navigational and numeric functions on the integrated numeric keypad.
  • (6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad.

    • NOTE: If the keypad function is active when the computer is turned off, that function is reinstated when the computer is turned back on.

    Bottom

    ![image 23](c05705784_images/imageFile23.png)

    Component Description Vent Enables airflow to cool internal components.

    NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

    Page 19
    HP Pavilion 15 Cw1000 Laptop PC manual — page 19

    Bottom 13

    3 Illustrated parts catalog

    | | |---|

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

    Labels

    The labels affixed to the computer provide information that may be needed when troubleshooting system problems or travelling internationally with the computer.

    | | |---|

    IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

    ● Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

    ![image 24](c05705784_images/imageFile24.png)

    Page 20
    HP Pavilion 15 Cw1000 Laptop PC manual — page 20

    Component

  • (1) HP product name (select products only)
  • (2) Model number
  • (3) Product number
  • (4) Serial number
  • (5) Warranty period

    • ![image 25](c05705784_images/imageFile25.png)

    ######## Component

  • (1) HP product name (select products only)
  • (2) Product number
  • (3) Serial number
  • (4) Warranty period

    • Labels 15

    Computer components

    ![image 26](c05705784_images/imageFile26.png)

    Page 21
    HP Pavilion 15 Cw1000 Laptop PC manual — page 21

  • (1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly components on page 29.

  • (2) Keyboard/top cover in empress red finish with speaker grille in natural silver finish with backlight (includes backlight cable and keyboard cable): For use in Belgium 929869-A41 For use in Bulgaria 929869-261 For use in Canada 929868-DB1 For use in the Czech Republic and Slovakia 929869-FL1 For use in Denmark, Finland, and Norway 929869-DH1 For use in France 929869-051 For use in Germany 929869-041 For use in Greece 929869-151 For use in Hungary 929869-211 For use in India 929869-002 For use in Israel 929869-BB1 For use in Italy 929869-061 For use in Latin America 929869-161 For use in the Netherlands 929869-B31 For use in Northwest Africa 929869-FP1 For use in Portugal 929869-131 For use in Romania 929869-271 For use in Russia 929869-251 For use in Saudi Arabia 929869-171 For use in Slovenia 929869-BA1 For use in South Korea 929869-AD1 For use in Spain 929869-071 For use in Switzerland 929869-BG1 For use in Taiwan 929869-AB1 For use in Thailand 929869-281 For use in Turkey 929869-141 For use in the United Kingdom 929869-031 For use in the United States 929869-001 Keyboard/top cover in empress red finish with speaker grille in natural silver finish (includes keyboard cable): For use in Belgium 929868-A41 For use in Bulgaria 929868-261

    • For use in Canada 929868-DB1 For use in the Czech Republic and Slovakia 929868-FL1 For use in Denmark, Finland, and Norway 929868-DH1 For use in France 929868-051 For use in Germany 929868-041 For use in Greece 929868-151 For use in Hungary 929868-211 For use in India 929868-002 For use in Israel 929868-BB1 For use in Italy 929868-061 For use in Latin America 929868-161 For use in the Netherlands 929868-B31 For use in Northwest Africa 929868-FP1 For use in Portugal 929868-131 For use in Romania 929868-271 For use in Russia 929868-251 For use in Saudi Arabia 929868-171 For use in Slovenia 929868-BA1 For use in South Korea 929868-AD1 For use in Spain 929868-071 For use in Switzerland 929868-BG1 For use in Taiwan 929868-AB1 For use in Thailand 929868-281 For use in Turkey 929868-141 For use in the United Kingdom 929868-031 For use in the United States 929868-001 Keyboard/top cover in mineral silver finish with speaker grille in natural silver finish with backlight (includes backlight cable and keyboard cable): For use in Belgium 928952-A41 For use in Bulgaria 928952-261 For use in Canada 928952-DB1 For use in the Czech Republic and Slovakia 928952-FL1 For use in Denmark, Finland, and Norway 928952-DH1 For use in France 928952-051 For use in Germany 928952-041

    For use in Greece 928952-151 For use in Hungary 928952-211 For use in India 928952-002 For use in Israel 928952-BB1 For use in Italy 928952-061 For use in Latin America 928952-161 For use in the Netherlands 928952-B31 For use in Northwest Africa 928952-FP1 For use in Portugal 928952-131 For use in Romania 928952-271 For use in Russia 928952-251 For use in Saudi Arabia 928952-171 For use in Slovenia 928952-BA1 For use in South Korea 928952-AD1 For use in Spain 928952-071 For use in Switzerland 928952-BG1 For use in Taiwan 928952-AB1 For use in Thailand 928952-281 For use in Turkey 928952-141 For use in the United Kingdom 928952-031 For use in the United States 928952-001 Keyboard/top cover in mineral silver finish with speaker grille in natural silver finish (includes keyboard cable):

    For use in Belgium 928951-A41 For use in Bulgaria 928951-261 For use in Canada 928951-DB1 For use in the Czech Republic and Slovakia 928951-FL1 For use in Denmark, Finland, and Norway 928951-DH1 For use in France 928951-051 For use in Germany 928951-041 For use in Greece 928951-151 For use in Hungary 928951-211 For use in India 928951-002 For use in Israel 928951-BB1 For use in Italy 928951-061

    For use in Latin America 928951-161 For use in the Netherlands 928951-B31 For use in Northwest Africa 928951-FP1 For use in Portugal 928951-131 For use in Romania 928951-271 For use in Russia 928951-251 For use in Saudi Arabia 928951-171 For use in Slovenia 928951-BA1 For use in South Korea 928951-AD1 For use in Spain 928951-071 For use in Switzerland 928951-BG1 For use in Taiwan 928951-AB1 For use in Thailand 928951-281 For use in Turkey 928951-141 For use in the United Kingdom 928951-031 For use in the United States 928951-001 Keyboard/top cover in opulent blue finish with speaker grille in natural silver finish with backlight (includes

    backlight cable and keyboard cable): For use in Belgium 929867-A41 For use in Bulgaria 929867-261 For use in Canada 929867-DB1 For use in the Czech Republic and Slovakia 929867-FL1 For use in Denmark, Finland, and Norway 929867-DH1 For use in France 929867-051 For use in Germany 929867-041 For use in Greece 929867-151 For use in Hungary 929867-211 For use in India 929867-002 For use in Israel 929867-BB1 For use in Italy 929867-061 For use in Latin America 929867-161 For use in the Netherlands 929867-B31 For use in Northwest Africa 929867-FP1 For use in Portugal 929867-131 For use in Romania 929867-271

    For use in Russia 929867-251 For use in Saudi Arabia 929867-171 For use in Slovenia 929867-BA1 For use in South Korea 929867-AD1 For use in Spain 929867-071 For use in Switzerland 929867-BG1 For use in Taiwan 929867-AB1 For use in Thailand 929867-281 For use in Turkey 929867-141 For use in the United Kingdom 929867-031 For use in the United States 929867-001 Keyboard/top cover in opulent blue finish with speaker grille in natural silver finish (includes keyboard cable):

    For use in Belgium 929866-A41 For use in Bulgaria 929866-261 For use in Canada 929866-DB1 For use in the Czech Republic and Slovakia 929866-FL1 For use in Denmark, Finland, and Norway 929866-DH1 For use in France 929866-051 For use in Germany 929866-041 For use in Greece 929866-151 For use in Hungary 929866-211 For use in India 929866-002 For use in Israel 929866-BB1 For use in Italy 929866-061 For use in Latin America 929866-161 For use in the Netherlands 929866-B31 For use in Northwest Africa 929866-FP1 For use in Portugal 929866-131 For use in Romania 929866-271 For use in Russia 929866-251 For use in Saudi Arabia 929866-171 For use in Slovenia 929866-BA1 For use in South Korea 929866-AD1 For use in Spain 929866-071

    For use in Switzerland 929866-BG1 For use in Taiwan 929866-AB1 For use in Thailand 929866-281 For use in Turkey 929866-141 For use in the United Kingdom 929866-031 For use in the United States 929866-001 Keyboard/top cover in orchid pink finish with speaker grille in natural silver finish with backlight (includes

    backlight cable and keyboard cable): For use in Belgium 929871-A41 For use in Bulgaria 929871-261 For use in Canada 929871-DB1 For use in the Czech Republic and Slovakia 929871-FL1 For use in Denmark, Finland, and Norway 929871-DH1 For use in France 929871-051 For use in Germany 929871-041 For use in Greece 929871-151 For use in Hungary 929871-211 For use in India 929871-002 For use in Israel 929871-BB1 For use in Italy 929871-061 For use in Latin America 929871-161 For use in the Netherlands 929871-B31 For use in Northwest Africa 929871-FP1 For use in Portugal 929871-131 For use in Romania 929871-271 For use in Russia 929871-251 For use in Saudi Arabia 929871-171 For use in Slovenia 929871-BA1 For use in South Korea 929871-AD1 For use in Spain 929871-071 For use in Switzerland 929871-BG1 For use in Taiwan 929871-AB1 For use in Thailand 929871-281 For use in Turkey 929871-141 For use in the United Kingdom 929871-031

    For use in the United States 929871-001 Keyboard/top cover in orchid pink finish with speaker grille in natural silver finish (includes keyboard cable): For use in Belgium 929870-A41 For use in Bulgaria 929870-261 For use in Canada 929870-DB1 For use in the Czech Republic and Slovakia 929870-FL1 For use in Denmark, Finland, and Norway 929870-DH1 For use in France 929870-051 For use in Germany 929870-041 For use in Greece 929870-151 For use in Hungary 929870-211 For use in India 929870-002 For use in Israel 929870-BB1 For use in Italy 929870-061 For use in Latin America 929870-161 For use in the Netherlands 929870-B31 For use in Northwest Africa 929870-FP1 For use in Portugal 929870-131 For use in Romania 929870-271 For use in Russia 929870-251 For use in Saudi Arabia 929870-171 For use in Slovenia 929870-BA1 For use in South Korea 929870-AD1 For use in Spain 929870-071 For use in Switzerland 929870-BG1 For use in Taiwan 929870-AB1 For use in Thailand 929870-281 For use in Turkey 929870-141 For use in the United Kingdom 929870-031 For use in the United States 929870-001 Keyboard/top cover in silk gold finish with speaker grille in natural silver finish with backlight (includes backlight cable and keyboard cable): For use in Belgium 929865-A41 For use in Bulgaria 929865-261 For use in Canada 929865-DB1

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 22

    For use in the Czech Republic and Slovakia 929865-FL1 For use in Denmark, Finland, and Norway 929865-DH1 For use in France 929865-051 For use in Germany 929865-041 For use in Greece 929865-151 For use in Hungary 929865-211 For use in India 929865-002 For use in Israel 929865-BB1 For use in Italy 929865-061 For use in Latin America 929865-161 For use in the Netherlands 929865-B31 For use in Northwest Africa 929865-FP1 For use in Portugal 929865-131 For use in Romania 929865-271 For use in Russia 929865-251 For use in Saudi Arabia 929865-171 For use in Slovenia 929865-BA1 For use in South Korea 929865-AD1 For use in Spain 929865-071 For use in Switzerland 929865-BG1 For use in Taiwan 929865-AB1 For use in Thailand 929865-281 For use in Turkey 929865-141 For use in the United Kingdom 929865-031 For use in the United States 929865-001 Keyboard/top cover in silk gold finish with speaker grille in natural silver finish (includes keyboard cable): For use in Belgium 929864-A41 For use in Bulgaria 929864-261 For use in Canada 929864-DB1 For use in the Czech Republic and Slovakia 929864-FL1 For use in Denmark, Finland, and Norway 929864-DH1 For use in France 929864-051 For use in Germany 929864-041 For use in Greece 929864-151

    For use in Hungary 929864-211 For use in India 929864-002 For use in Israel 929864-BB1 For use in Italy 929864-061 For use in Latin America 929864-161 For use in the Netherlands 929864-B31 For use in Northwest Africa 929864-FP1 For use in Portugal 929864-131 For use in Romania 929864-271 For use in Russia 929864-251 For use in Saudi Arabia 929864-171 For use in Slovenia 929864-BA1 For use in South Korea 929864-AD1 For use in Spain 929864-071 For use in Switzerland 929864-BG1 For use in Taiwan 929864-AB1 For use in Thailand 929864-281 For use in Turkey 929864-141 For use in the United Kingdom 929864-031 For use in the United States 929864-001

  • (3) TouchPad cable (included with the TouchPad spare part kit; includes double-sided adhesive)
  • (4) TouchPad L01118-001
  • (5) TouchPad bracket 926879-001
  • (6) Power button board (does not include power button board cable):

    • For use only on computer models equipped with a graphics subsystem with 4096-MB of discrete video memory

  • 928946-001

    • For use only on computer models equipped with a graphics subsystem with 2048-MB of discrete video memory or a graphics subsystem with UMA video memory

  • 928947-001

    • Power button board cable (not illustrated, includes double-sided adhesive) 928942-001

  • (7) Power connector cable 808155-026
  • (8) Speakers (include cables) 928949-001
  • (9) USB port board (includes power light actuator, hard drive light actuator, card reader slot, and USB port; does not include USB port board cable):

    • Page 23
    HP Pavilion 15 Cw1000 Laptop PC manual — page 23

    For use only on computer models equipped with a graphics subsystem with 4096-MB of discrete video memory

  • 927924-001

    • For use only on computer models equipped with a graphics subsystem with 2048-MB of discrete video memory or a graphics subsystem with UMA video memory

  • 927925-001

    • USB port board cable (not illustrated, includes double-sided adhesive) 928941-001

  • (10) Fan (includes cable) 927918-001 Heat sink (includes replacement thermal material):
  • (11) For use only on computer models equipped with a graphics subsystem with UMA memory 927919-001
  • (12) For use only on computer models equipped with a graphics subsystem with discrete memory

    • 927920-001

  • (13) System board (includes processor and replacement thermal material): For use only on computer models with model numbers 15-cc100 through 15-cc199 and 15-cc600 through 15-cc699:

    • Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Page 24
    HP Pavilion 15 Cw1000 Laptop PC manual — page 24

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    For use on all computer models:

    935949-601

    935949-001

    935946-601

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 25

    935946-001

    935952-601

    935952-001

    935951-601

    935951-001

    935947-601

    935947-001

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    Page 26
    HP Pavilion 15 Cw1000 Laptop PC manual — page 26

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor

  • (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    • 927265-601

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor

  • (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    • 927269-601

    927269-001

    927268-601

    Page 27
    HP Pavilion 15 Cw1000 Laptop PC manual — page 27

    927268-001

    927264-601

    927264-001

    927271-601

    927271-001

    927270-601

    927270-001

  • 927265-001

    • Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

  • 927266-601

    • Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

  • 927266-001

    • Page 28
    HP Pavilion 15 Cw1000 Laptop PC manual — page 28

    Equipped with an Intel Pentium 4415U 2.30-GHz dual core processor (2133-MHz FSB, 2.0MB L3 cache, 15-W), an Intel HD Graphics 610 graphics subsystem with UMA video memory, and the Windows 10 operating system

  • 927267-601

    • Equipped with an Intel Pentium 4415U 2.30-GHz dual core processor (2133-MHz FSB, 2.0MB L3 cache, 15-W), an Intel HD Graphics 610 graphics subsystem with UMA video memory, and a non-Windows operating system

    927267-001

  • (14) WLAN module:

    • Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (nonvPro)

    901229-855

    Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (nonvPro)

    863934-855

    Realtek RTL8723DE 802.11 bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter 927230-001

  • (15) Solid-state drive (2280 M.2, SATA-3): 512-GB with TLC 763008-020 256-GB with TLC 760615-039 128-GB with TLC 759848-019 256-GB 865902-020 128-GB 827560-051
  • (16) Memory modules (2, DDR4-2400, 1.2-V): 8-MB 862398-855 4-MB 862397-855 2-MB 864271-855

    • Page 29
    HP Pavilion 15 Cw1000 Laptop PC manual — page 29

  • (17) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-855
  • (18) Hard drive (does not include hard drive bracket or hard drive cable): 2-TB, 5400-rpm, SATA, 7.0-mm hard drive 912487-855 1-TB, 5400-rpm, SATA, 7.0-mm, Hybrid 8.0-GB hard drive 924036-855 1-TB, 5400-rpm, SATA, 7.0-mm hard drive 762990-005 500-GB, 5400-rpm, SATA, 7.0-mm hard drive 778186-005

    • NOTE: The hard drive spare part kit does not include the hard drive bracket or the hard drive cable. The hard drive bracket is available using spare part number 933608-001. The hard drive cable is available using spare part number 928944-001.

  • (19) Bottom cover 928932-001 Rubber Foot Kit (not illustrated, includes Mylar screw cover) 926855-001

    • Display assembly components

    ![image 27](c05705784_images/imageFile27.png)

    ######## Item Component Spare part number

  • (1) Display bezel: For use on computer models equipped with a FHD infrared webcam 928934-001 For use on computer models equipped with an HD non-infrared webcam 928933-001
  • (2) Display panel: 15.6-in, FHD, BrightView (1920×1080), WLED, UWVA, TouchScreen 847651-004 15.6-in, HD, BrightView (1366×768), WLED, SVA, TouchScreen 809612-015 15.6-in, FHD, BrightView (1920×1080), WLED, UWVA, non-TouchScreen 842463-009 15.6-in, FHD, AntiGlare (1920×1080), WLED, UWVA, non-TouchScreen 752920-016 15.6-in, FHD, AntiGlare (1920×1080), WLED, SVA, non-TouchScreen 798933-013 15.6-in, HD, BrightView (1366×768), WLED, SVA, non-TouchScreen 847654-009

    • Display assembly components 29

    15.6-in, HD, AntiGlare (1366×768), WLED, SVA, non-TouchScreen 909185-007

  • (3) Hinges (2, include left and right display hinges) 928945-001
  • (4) Display panel cable (includes the webcam/microphone module cable)

    • Page 30
    HP Pavilion 15 Cw1000 Laptop PC manual — page 30

    For use on computer models equipped with an FHD TouchScreen display assembly and an FHD infrared webcam

    928938-001

    For use on computer models equipped with an FHD TouchScreen display assembly and an HD non-infrared webcam

    928937-001

    For use on computer models equipped with an FHD/HD non-TouchScreen display assembly and an FHD infrared webcam

  • 928935-001

    • For use on computer models equipped with an FHD/HD non-TouchScreen display assembly and an HD non-infrared webcam

  • 928936-001

    • For use on computer models equipped with an HD TouchScreen display assembly and an FHD infrared webcam

    928940-001

    For use on computer models equipped with an HD TouchScreen display assembly and an HD non-infrared webcam

    928939-001

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 31

  • (5) Webcam/microphone module (includes Mylar and double-sided adhesive): FHD infrared webcam/microphone module 926727-001 HD non-infrared webcam/microphone module 919573-005
  • (6) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) 928953-001
  • (7) Display back cover (includes left and right wireless antenna cables and transceivers and rubber padding and shielding): In empress red finish 928957-001 In mineral silver finish 928954-001 In opulent blue finish 928956-001 In orchid pink finish 928958-001 In silk gold finish 928955-001

    • Miscellaneous parts

    Component Spare part number AC adapter:

    90-W AC adapter (PFC, S-3P, 4.5-mm) 710413-001 65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm) 913691-850 65-W AC adapter (non-PFC, S-3P, 4.5-mm) 710412-001 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm, non-slim) 741553-850 HP HDMI-to-VGA adapter 701943-001 HP USB–C-to-USB–A dongle 833960-001 Power cord (C5 connector, 1.00-m):

    For use in Argentina 920688-003 For use in Australia 920688-011 For use in Denmark 920688-007 For use in Europe 920688-005 For use in India 920688-016 For use in Israel 920688-008 For use in Italy 920688-002 For use in North America 920688-001 For use in the People’s Republic of China 920688-014 For use in South Africa 920688-010 For use in South Korea 920688-013 For use in Switzerland 920688-009 For use in Taiwan 920688-015 For use in Thailand 920688-012 For use in the United Kingdom and Singapore 920688-006 Rubber Foot Kit (includes bottom cover rear feet) 926855-001 Screw Kit 928948-001

    Miscellaneous parts 31

    4 Removal and replacement preliminaryrequirements

    Tools required

    You will need the following tools to complete the removal and replacement procedures:

  • ● Flat-bladed screw driver
  • ● Magnetic screw driver
  • ● Phillips P0 screw driver

    • Page 32
    HP Pavilion 15 Cw1000 Laptop PC manual — page 32

    Service considerations

    The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

    | | |---|

    NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

    #### Plastic parts

    CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

    #### Cables and connectors

    CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

    Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing drive, place it in a static-proof bag. Avoid exposing a drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

    Service considerations 33

    Page 33
    HP Pavilion 15 Cw1000 Laptop PC manual — page 33

    Grounding guidelines

    #### Electrostatic discharge damage

    Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

    A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

    An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

    CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container. The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V.

    Typical electrostatic voltage levels

    Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

    ##### Packaging and transporting guidelines

    Follow these grounding guidelines when packaging and transporting equipment:

  • ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
  • ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
  • ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • ● Place items on a grounded surface before removing items from their containers.
  • ● Always be properly grounded when touching a component or assembly.

    • Page 34
    HP Pavilion 15 Cw1000 Laptop PC manual — page 34

  • ● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
  • ● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

    • ###### Workstation guidelines

    Follow these grounding workstation guidelines:

  • ● Cover the workstation with approved static-shielding material.
  • ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
  • ● Use conductive field service tools, such as cutters, screw drivers, and vacuums.
  • ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
  • ● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
  • ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
  • ● Avoid contact with pins, leads, or circuitry.
  • ● Turn off power and input signals before inserting or removing connectors or test equipment.

    • Grounding guidelines 35

    ###### Equipment guidelines

    Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

  • ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

    • Page 35
    HP Pavilion 15 Cw1000 Laptop PC manual — page 35

  • ● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin. The following grounding equipment is recommended to prevent electrostatic damage:
  • ● Antistatic tape
  • ● Antistatic smocks, aprons, and sleeve protectors
  • ● Conductive bins and other assembly or soldering aids
  • ● Nonconductive foam
  • ● Conductive computerop workstations with ground cords of one megohm resistance
  • ● Static-dissipative tables or floor mats with hard ties to the ground
  • ● Field service kits
  • ● Static awareness labels
  • ● Material-handling packages
  • ● Nonconductive plastic bags, tubes, or boxes
  • ● Metal tote boxes
  • ● Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats.

    • Material Use Voltage protection level

    Antistatic plastics Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V

    5 Removal and replacement procedures

    This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

    Component replacement procedures

    Page 36
    HP Pavilion 15 Cw1000 Laptop PC manual — page 36

    | | |---|

    NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 14 for details.

    | | |---|

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

    There are as many as 56 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement.

    #### Bottom cover

    Description Spare part number Bottom cover 928932-001

    Before disassembling the computer, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

    • Page 37
    HP Pavilion 15 Cw1000 Laptop PC manual — page 37

    Remove the bottom cover:

  • 1. Remove the computer rubber feet (1). The rubber feet are available using spare part numbers 926855-001

  • 2. Remove the two Phillips PM2.5×5.6 screws (2) and the three Phillips PM2.0×5.8 screws (3) and the that secure the bottom cover to the computer:

    • ![image 28](c05705784_images/imageFile28.png)

  • 3. Insert a case utility tool (1) or similar thin, plastic tool into the display hinge areas of the bottom cover.
  • 4. Separate the rear edge (2) of the bottom cover from the keyboard/top cover.
  • 5. Separate the left (3) and right sides of the bottom cover from the keyboard/top cover.
  • 6. Remove the bottom cover (4).

    • ![image 29](c05705784_images/imageFile29.png)

    Reverse this procedure to install the bottom cover.

    #### Battery

    Description Spare part number 3-cell, 41-WHr, 3.6-AHr, Li-ion battery 920070-855

    Before removing the battery, follow these steps:

    Page 38
    HP Pavilion 15 Cw1000 Laptop PC manual — page 38

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37). Remove the battery:

  • 1. Remove the five Phillips PM2.0×5.7 screws (1) that secure the battery to the keyboard/top cover.
  • 2. Remove the battery (2).

    • ![image 30](c05705784_images/imageFile30.png)

    Reverse this procedure to install the battery.

    #### Hard drive

    | | |---|

    NOTE: The hard drive spare part kit does not include the hard drive bracket or the hard drive cable. The hard drive bracket is available using spare part number 933608-001. The hard drive cable is available using spare part number 928944-001.

    Description Spare part number

    2-TB, 5400-rpm, SATA, 7.2-mm hard drive 912487-855 1-TB, 5400-rpm, SATA, 7.0-mm, Hybrid 8.0-GB hard drive 924036-005 1-TB, 5400-rpm, SATA, 7.2-mm hard drive 762990-005 500-GB, 5400-rpm, SATA, 7.0-mm hard drive 778185-005

    Page 39
    HP Pavilion 15 Cw1000 Laptop PC manual — page 39

    Before removing the hard drive, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39). Remove the hard drive:

  • 1. Release the zero insertion force (ZIF) connector (1) to which the hard drive cable is connected, and then disconnect the hard drive cable from the system board.
  • 2. Lift the right side of the hard drive (2) to release it from the hard drive bay, and then remove the hard drive.

    • ![image 31](c05705784_images/imageFile31.png)

  • 3. If it is necessary to disassemble the hard drive, remove the hard drive brackets (1) from the hard drive, and then disconnect the hard drive cable (2) from the hard drive.

    • ![image 32](c05705784_images/imageFile32.png)

    Reverse this procedure to reassemble and install the hard drive.

    #### Memory module

    Page 40
    HP Pavilion 15 Cw1000 Laptop PC manual — page 40

    | | |---|

    NOTE: Primary and expansion memory is installed in a side-by-side configuration in the bottom of the computer. If only one memory module is installed, it must be installed in the socket labeled 1.

    Description Spare part number

    8-MB, DDR4-2400, 1.2-V 862398-855 4-MB, DDR4-2400, 1.2-V 862397-855 2-MB, DDR4-2400, 1.2-V 864271-855

    Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS:

  • 1. Navigate to www.hp.com.

  • 2. Click Support & Drivers, and then click Drivers & Software.
  • 3. In the Enter a product name/number box, type the computer model information, and then click Search.
  • 4. Click the link for the computer model.
  • 5. Select the operating system, and then click Next.
  • 6. Under Step 2: Select a Download, click the BIOS link.
  • 7. Click the link for the most recent BIOS.
  • 8. Click the Download button, and then follow the on-screen instructions.

    • Before removing the memory module, follow these steps:

    Page 41
    HP Pavilion 15 Cw1000 Laptop PC manual — page 41

  • 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 3. Disconnect all external devices from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39). Remove the memory module:

  • 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
  • 2. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion.

    • | | |---|

    ![image 33](c05705784_images/imageFile33.png)

    Reverse this procedure to install a memory module.

    #### Solid-state drive

    ######## Description Spare part number

    Page 42
    HP Pavilion 15 Cw1000 Laptop PC manual — page 42

    512-GB, 2280 M.2, SATA-3, solid-state drive with TLC 763008-020 256-GB, 2280 M.2, SATA-3, solid-state drive with TLC 760615-039 128-GB, 2280 M.2, SATA-3, solid-state drive with TLC 759848-020 256-GB, 2280 M.2, SATA-3, solid-state drive 865902-019 128-GB, 2280 M.2, SATA-3, solid-state drive 827560-051

    Before removing the solid-state drive, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39). Remove the solid-state drive:

  • 1. Remove the Phillips PM2.0×2.3 screw (1) that secures the drive to the system board.
  • 2. Remove the drive (2) by pulling it away from the connector. NOTE: Solid-state drives are designed with notches to prevent incorrect insertion.

    • | | |---|

    ![image 34](c05705784_images/imageFile34.png)

    Reverse this procedure to reassemble and install the solid-state drive.

    #### WLAN module

    Page 43
    HP Pavilion 15 Cw1000 Laptop PC manual — page 43

    ######## Description Spare part number

    Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 901229-855 Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 863934-855 Realtek RTL8723DE 802.11 bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter 927230-001

    CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

    Before removing the WLAN module, follow these steps:

  • 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 3. Disconnect all external devices from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39). Remove the WLAN module:

  • 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

    • NOTE: The WLAN antenna cable labeled "1/MAIN" connects to the WLAN module "Main" terminal. The WLAN antenna cable labeled "2/AUX" connects to the WLAN module "Aux" terminal.

  • 2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the computer. (The WLAN module tilts up.)

    • | |

    Page 44
    HP Pavilion 15 Cw1000 Laptop PC manual — page 44

    |---|

  • 3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion.

    • | | |---|

    ![image 35](c05705784_images/imageFile35.png)

    Reverse this procedure to install the WLAN module.

    TouchPad cable NOTE: The TouchPad cable is included in the TouchPad spare part kit, spare part number L01118-001. Before removing the TouchPad cable, follow these steps:

    | | |---|

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

    • Page 45
    HP Pavilion 15 Cw1000 Laptop PC manual — page 45

  • 5. Remove the battery (see Battery on page 39). Remove the TouchPad cable:

  • 1. Release the ZIF connector (1) to which TouchPad cable is connected, and then disconnect the TouchPad cable from the system board.
  • 2. Release the ZIF connector (2) to which TouchPad cable is connected, and then disconnect the TouchPad cable from the TouchPad.
  • 3. Remove the TouchPad cable (3).

    • ![image 36](c05705784_images/imageFile36.png)

    Reverse this procedure to install the TouchPad cable.

    #### TouchPad

    | | |---|

    NOTE: The TouchPad spare part kit includes the TouchPad cable, but does not include the TouchPad bracket. The TouchPad bracket is available using spare part number 926879-001.

    Description Spare part number TouchPad L01118-001

    Before removing the TouchPad, follow these steps:

  • Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

    • Page 46
    HP Pavilion 15 Cw1000 Laptop PC manual — page 46

    the computer on, and then shut it down through the operating system.

  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

    • then unplugging the AC adapter from the computer. 4. Remove the bottom cover (see Bottom cover on page 37).

  • Remove the battery (see Battery on page 39). Remove the TouchPad:

  • 1. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the TouchPad cable from the system board.
  • 2. Remove the three Phillips PM2.0×3.0 screws (2) that secure the TouchPad and TouchPad bracket to the keyboard/top cover.
  • 3. Remove the TouchPad bracket (3) .
  • 4. Remove the three Phillips PM2.0×3.0 broad head screws (4) that secure the TouchPad to the keyboard/ top cover.
  • 5. Remove the TouchPad (5).

    • ![image 37](c05705784_images/imageFile37.png)

    Reverse this procedure to install the TouchPad.

    #### Power connector cable

    Description Spare part number Power connector cable 808155-026

    Page 47
    HP Pavilion 15 Cw1000 Laptop PC manual — page 47

    Before removing the power connector cable, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the Battery (see Battery on page 39). Remove the power connector cable:

  • 1. Remove the three Phillips PM2.5×5.8 screws (1) that secure the right display hinge and power connector cable to the keyboard/top cover.
  • 2. Swing the right display hinge (2) up and back.

    • ![image 38](c05705784_images/imageFile38.png)

  • 3. Disconnect the power connector cable (1) from the system board.

  • 4. Remove the power connector cable (2).

    • ![image 39](c05705784_images/imageFile39.png)

    Reverse this procedure to install the power connector cable.

    Page 48
    HP Pavilion 15 Cw1000 Laptop PC manual — page 48

    #### Fan

    Description Spare part number Fan (includes cable) 927918-001

    Before removing the fan, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39). Remove the fan:

  • 1. Disconnect the fan cable (1) from the system board.
  • 2. Remove the three Phillips PM2.0×5.8 screws (2) that secure the fan to the keyboard/top cover.
  • 3. Remove the fan (3).

    • ![image 40](c05705784_images/imageFile40.png)

    Reverse this procedure to install the fan.

    #### USB port board

    Page 49
    HP Pavilion 15 Cw1000 Laptop PC manual — page 49

    | | |---|

    NOTE: The USB port board spare part kit includes the power light actuator, hard drive light actuator, card reader slot, and USB port. It does not include the USB port board cable. The USB port board cable is available using spare part number 928941-001.

    Description Spare part number

    For use only on computer models equipped with a graphics subsystem with 4096-MB of discrete video memory

  • 927924-001

    • For use only on computer models equipped with a graphics subsystem with 2048-MB of discrete video memory or a graphics subsystem with UMA video memory

  • 927925-001

    • Before removing the USB port board, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

    • Page 50
    HP Pavilion 15 Cw1000 Laptop PC manual — page 50

  • 5. Remove the battery (see Battery on page 39). Remove the USB port board:

  • 1. Release the ZIF connector (1) to which the USB port board cable is connected, and then disconnect the USB port board cable from the USB port board.
  • 2. Remove the two Phillips PM2.0×5.8 screws (2) that secure the USB port board to the keyboard/top cover.
  • 3. Remove the USB port board (3).

    • ![image 41](c05705784_images/imageFile41.png)

    Reverse this procedure to install the USB port board.

    #### System board

    | | |---|

    NOTE: All system board spare part kits include a processor and replacement thermal material.

    Description Spare part number

    For use only on computer models with model numbers 15-cc100 through 15-cc199 and 15-cc600 through 15-cc699:

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Page 51
    HP Pavilion 15 Cw1000 Laptop PC manual — page 51

    935949-601

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    935949-001

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    935946-601

    Equipped with an Intel Core i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    935946-001

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), a graphics subsystem with UMA video memory, and the Windows 10 operating system

    Page 52
    HP Pavilion 15 Cw1000 Laptop PC manual — page 52

    Equipped with an Intel Core i5-8250U 1.66-GHz (turbo up to 3.60-GHz) quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15-W), a graphics subsystem with UMA video memory, 1.5V/1-GHz), and a nonWindows operating system

    For use on all computer models: Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    935952-601

    935952-001

    935951-601

    935951-001

    935947-601

    935947-001

    927269-601

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and a non-Windows operating system

    927269-001

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    927268-601

    Page 53
    HP Pavilion 15 Cw1000 Laptop PC manual — page 53

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    927268-001

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    927264-601

    Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

    927264-001

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 4096-MB of discrete video memory (256-MB×16 DDR3×8 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    927271-601

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 4096-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    927271-001

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and the Windows 10 operating system

    927270-601

    Page 54
    HP Pavilion 15 Cw1000 Laptop PC manual — page 54

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N16S-GTR (GeForce 940MX) graphics subsystem with 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces, 1.5V/1-GHz), and a non-Windows operating system

    927270-001

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz

  • FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

    • 927265-601

    Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz

  • FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

  • 927265-001

    • Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and the Windows 10 operating system

  • 927266-601

    • Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (2133-MHz FSB, 3.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA video memory, and a non-Windows operating system

  • 927266-001

    • Page 55
    HP Pavilion 15 Cw1000 Laptop PC manual — page 55

    Equipped with an Intel Pentium 4415U 2.30-GHz dual core processor (2133-MHz FSB, 2.0-MB L3 cache, 15-W), an Intel HD Graphics 610 graphics subsystem with UMA video memory, and the Windows 10 operating system

    Equipped with an Intel Pentium 4415U 2.30-GHz dual core processor (2133-MHz FSB, 2.0-MB L3 cache, 15-W), an Intel HD Graphics 610 graphics subsystem with UMA video memory, and a non-Windows operating system

  • 927267-601

    • 927267-001

    Before removing the system board, follow these steps:

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37).

  • 5. Remove the battery (see Battery on page 39).

  • 6. Remove the fan (see Fan on page 50).

    • When replacing the system board, be sure to remove the following components from the defective system board and install them on the replacement system board:

    Page 56
    HP Pavilion 15 Cw1000 Laptop PC manual — page 56

  • ● Memory module (see Memory module on page 41)

  • ● Solid-state drive (see Solid-state drive on page 43)

  • ● WLAN module (see WLAN module on page 44)

  • ● Heat sink (see Heat sink on page 56)

  • ● USB port board cable (see USB port board cable on page 59) Remove the system board:

  • 1. Disconnect the following cables from the system board:

    • | | |---|

  • (1) Display panel ZIF connector cable
  • (2) Power connector cable
  • (3) Power button board ZIF connector cable
  • (4) USB port board ZIF connector cable
  • (5) WLAN antenna cables

    • NOTE: The #1/white WLAN antenna cable connects to the WLAN module "#1/Main" terminal. The #2/ black WLAN antenna cable connects to the WLAN module "#2/Aux" terminal.

    Page 57
    HP Pavilion 15 Cw1000 Laptop PC manual — page 57

  • (6) Speaker cable
  • (7) TouchPad ZIF connector cable
  • (8) Keyboard ZIF connector cable
  • (9) Backlight ZIF connector cable

  • (10) Hard drive ZIF connector cable

  • 2. Detach the USB port board cable (9) from the keyboard/top cover. (The USB port board cable is attached to the keyboard/top cover with double-sided adhesive.)

    • ![image 42](c05705784_images/imageFile42.png)

  • 3. Remove the five Phillips PM2.0×5.8 screws (1) and the two Phillips PM2.0×3.0 screws (2) that secure the system board to the keyboard/top cover.
  • 4. Swing the display left hinge (3) up and back.

    • ![image 43](c05705784_images/imageFile43.png)

  • 5. Lift the right side of the system board (1) until it rests at an angle.

  • 6. Remove the system board (2) by sliding it up and to the right at an angle.

    • Page 58
    HP Pavilion 15 Cw1000 Laptop PC manual — page 58

    ![image 44](c05705784_images/imageFile44.png)

    Reverse this procedure to install the system board.

    #### Heat sink

    | | |---|

    NOTE: The heat sink spare part kit includes replacement thermal material.

    Description Spare part number

    For use only on computer models equipped with a graphics subsystem with discrete memory 927920-001 For use only on computer models equipped with a graphics subsystem with UMA memory 927919-001

    Before removing the heat sink, follow these steps:

  • 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 3. Disconnect all external devices from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37), and then remove the following components:

  • a. Battery (see Battery on page 39)

    • Page 59
    HP Pavilion 15 Cw1000 Laptop PC manual — page 59

  • b. Fan (see Fan on page 50)

  • c. System board (see System board on page 52)

    • | | |---|

    Remove the heat sink: NOTE: Steps 1 and 2 apply to computer models equipped with a graphics subsystem with discrete memory. See Steps 3 and 4 for heat sink removal information for computer models equipped with a graphics subsystem with UMA memory.

  • 1. Remove the six Phillips PM2.0×3.0 screws (1) that secure the heat sink to the system board.

  • 2. Remove the heat sink (2).

    • ![image 45](c05705784_images/imageFile45.png)

    NOTE: Steps 3 and 4 apply to computer models equipped with a graphics subsystem with UMA memory. See Steps 1 and 2 for heat sink removal information for computer models equipped with a graphics subsystem with discrete memory.

  • 3. Remove the four Phillips PM2.0×6.0 screws (1) that secure the heat sink to the system board.
  • 4. Remove the heat sink (2).

    • Page 60
    HP Pavilion 15 Cw1000 Laptop PC manual — page 60

    | | |---|

    ![image 46](c05705784_images/imageFile46.png)

    | | |---|

    NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.

    On computer models equipped with a graphics subsystem with discrete memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Thermal paste is also used on the VGA component (3) and the heat sink section (4) that services it.

    ![image 47](c05705784_images/imageFile47.png)

    ###### On computer models equipped with a graphics subsystem with UMA memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

    ![image 48](c05705784_images/imageFile48.png)

    Reverse this procedure to install the heat sink.

    #### USB port board cable

    | |

    Page 61
    HP Pavilion 15 Cw1000 Laptop PC manual — page 61

    |---|

    NOTE: The USB port board spare part kit does not include the USB port board cable. The USB port

    board cable is available using spare part number 928941-001. Before removing the USB port board cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

    the computer on, and then shut it down through the operating system.

  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

    • then unplugging the AC adapter from the computer.

  • Remove the bottom cover (see Bottom cover on page 37), and then remove the following components:

  • a. Battery (see Battery on page 39)

  • b. Fan (see Fan on page 50)

  • c. System board (see System board on page 52)

    • Remove the USB port board cable:

    Page 62
    HP Pavilion 15 Cw1000 Laptop PC manual — page 62

  • 1. Turn the system board upside down with the front toward you.
  • 2. Release the ZIF connector (1) to which USB port board cable is connected, and then disconnect the USB port board cable (2) from the audio jack board.

    • ![image 49](c05705784_images/imageFile49.png)

  • 3. Remove the USB port board cable. Reverse this procedure to install the USB port board cable.

    • #### Speakers

    Description Spare part number Speakers (includes cables) 928949-001

    Before removing the speakers, follow these steps:

  • 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 3. Disconnect all external devices from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37), and then remove the following components: a. Battery (see Battery on page 39) b. Fan (see Fan on page 50) c. System board (see System board on page 52)

    • Remove the speakers:

  • 1. Release the WLAN antenna cables from the retention clips (1) built into the left speaker.
  • 2. Remove the five Phillips PM2.5×5.8 screws (2) that secure the speakers to the keyboard/top cover.

    • Page 63
    HP Pavilion 15 Cw1000 Laptop PC manual — page 63

  • 3. Swing the display hinges (3) up and back.

    • ![image 50](c05705784_images/imageFile50.png)

  • 4. Release the speaker cable from the retention clips (1) built into the keyboard/top cover.
  • 5. Remove the PM2.0×5.8 screw (2) that secures the left speaker to the keyboard/top cover.

  • 6. Remove the speakers (3).

    • ![image 51](c05705784_images/imageFile51.png)

    Reverse this procedure to install the speakers.

    Power button board cable NOTE: The power button board spare part kit does not include the power button board cable. The power button board cable is available using spare part number 928942-001. Before removing the power button board cable, follow these steps:

    | | |---|

  • Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

    • the computer on, and then shut it down through the operating system.

    Page 64
    HP Pavilion 15 Cw1000 Laptop PC manual — page 64

  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

    • then unplugging the AC adapter from the computer.

  • Remove the bottom cover (see Bottom cover on page 37), and then remove the following components:

  • a. Battery (see Battery on page 39)

  • b. Fan (see Fan on page 50)

  • c. USB port board (see USB port board on page 51)

  • d. System board (see System board on page 52)

  • e. Speakers (see Speakers on page 60)

    • Remove the power button board cable:

  • 1. Release the ZIF connector (1) to which power button board cable is connected, and then disconnect the power button board cable from the power button board.
  • 2. Remove the power button board cable (2).

    • Page 65
    HP Pavilion 15 Cw1000 Laptop PC manual — page 65

    ![image 52](c05705784_images/imageFile52.png)

    Reverse this procedure to install the power button board cable.

    #### Power button board

    | | |---|

    NOTE: The power button board spare part kit does not include the power button board cable. The power button board cable is available using spare part number 928942-001.

    Description Spare part number

    For use only on computer models equipped with a graphics subsystem with 4096-MB of discrete video memory

  • 928946-001

    • For use only on computer models equipped with a graphics subsystem with 2048-MB of discrete video memory or a graphics subsystem with UMA video memory

  • 928947-001

    • Before removing the TouchPad, follow these steps:

    Page 66
    HP Pavilion 15 Cw1000 Laptop PC manual — page 66

  • 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • 4. Remove the bottom cover (see Bottom cover on page 37), and then remove the following components:

  • a. Battery (see Battery on page 39)

  • b. Fan (see Fan on page 50)

  • c. USB port board (see USB port board on page 51)

  • d. System board (see System board on page 52)

  • e. Speakers (see Speakers on page 60)

    • Remove the power button board:

  • 1. Remove the Phillips PM2.0×3.0 broad head screw (1) that secures the power button board to the keyboard/top cover.

  • 2. Remove the power button board (2).

    • Page 67
    HP Pavilion 15 Cw1000 Laptop PC manual — page 67

    ![image 53](c05705784_images/imageFile53.png)

    Reverse this procedure to install the power button board.

    Display assembly NOTE: The display assembly is spared at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps:

    | | |---|

  • Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

    • the computer on, and then shut it down through the operating system.

  • 2. Disconnect all external devices connected to the computer.
  • 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

    • then unplugging the AC adapter from the computer. 4. Remove the bottom cover (see Bottom cover on page 37).

  • Remove the battery (see Battery on page 39). Remove the display assembly:

  • 1. Release the ZIF connector (1) to which display panel cable is connected, and then disconnect the display panel cable from the system board.
  • 2. Disconnect the WLAN antenna cables (2) from the terminals on the WLAN module.

    • Page 68
    HP Pavilion 15 Cw1000 Laptop PC manual — page 68

    NOTE: The WLAN antenna cable labeled "1/MAIN" connects to the WLAN module "Main" terminal. The WLAN antenna cable labeled "2/AUX" connects to the WLAN module "Aux" terminal.

  • 3. Release the WLAN antenna cables from the retention clips (3) built into the left speaker.

    • ![image 54](c05705784_images/imageFile54.png)

  • 4. Remove the five Phillips PM2.5×5.8 screws (1) that secure the display assembly to the keyboard/ top cover.

    • | | |---|

  • 5. Swing the display hinges (2) up and back.

    • ![image 55](c05705784_images/imageFile55.png)

  • 6. Lift the front edge of the keyboard/top cover (1) until it rests at an angle.
  • 7. Slide the keyboard/top cover (2) up and away at an angle and separate it from the display assembly.

    • ![image 56](c05705784_images/imageFile56.png)

  • 8. If it is necessary to replace the display bezel or any of the display assembly subcomponents:

    • Page 69
    HP Pavilion 15 Cw1000 Laptop PC manual — page 69

  • a. Release the top edge of the display bezel (1) from the display assembly.
  • b. Release the left and right edges of the display bezel (2) from the display assembly.
  • c. Release the bottom edge of the display bezel (3) from the display assembly.

  • d. Remove the display bezel (4) from the display assembly.

    • The display bezel is available using spare part numbers 928934-001 (for use on computer models equipped with a FHD infrared webcam) and 928933-001 (for use on computer models equipped with an HD non-infrared webcam).

    ![image 57](c05705784_images/imageFile57.png)

  • 9. If it is necessary to replace the webcam/microphone module:

  • a. Remove the display bezel.
  • b. Detach the webcam/microphone module (1) from the display back cover. (The webcam/ microphone module is attached to the display back cover with double-sided adhesive.)
  • c. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.

    • ![image 58](c05705784_images/imageFile58.png)

  • d. Remove the webcam/microphone module.

    • The webcam/microphone module is available using spare part numbers 926727-001 (FHD infrared webcam/microphone module) and 919573-005 (HD non-infrared webcam/microphone module).

    Page 70
    HP Pavilion 15 Cw1000 Laptop PC manual — page 70

  • 10. If it is necessary to replace the display panel:

  • a. Remove the display bezel.
  • b. Remove the four Phillips PM2.0×3.0 screws that secure the display panel to the display back cover.

    • ![image 59](c05705784_images/imageFile59.png)

    CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel.

  • c. Swing the top edge of the display panel (1) up and forward until the display panel rests upside down in front of the display back cover.
  • d. Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.
  • e. Disconnect the display panel cable (3) from the display panel.

    • ![image 60](c05705784_images/imageFile60.png)

  • f. Remove the display panel. The display panel is available using the following spare part numbers:

  • ● 847651-004 – 15.6-in, FHD, BrightView (1920×1080), WLED, UWVA, TouchScreen
  • ● 809612-015 – 15.6-in, HD, BrightView (1366×768), WLED, SVA, TouchScreen

  • ● 842463-009 – 15.6-in, FHD, BrightView (1920×1080), WLED, UWVA, non-TouchScreen
  • ● 752920-016 – 15.6-in, FHD, AntiGlare (1920×1080), WLED, UWVA, non-TouchScreen

    • Page 71
    HP Pavilion 15 Cw1000 Laptop PC manual — page 71

  • ● 798933-013 – 15.6-in, FHD, AntiGlare (1920×1080), WLED, SVA, non-TouchScreen
  • ● 847654-009 – 15.6-in, HD, BrightView (1366×768), WLED, SVA, non-TouchScreen
  • ● 909185-007 – 15.6-in, HD, AntiGlare (1366×768), WLED, SVA, non-TouchScreen

  • 11. If it is necessary to replace the display hinges:

  • a. Remove the display bezel.
  • b. Remove the two Phillips PM2.0×3. screws (1) and the six Phillips PM2.5×3.2 broad head screws (2) that secure the hinges to the display back cover.
  • c. Remove the display hinges (3). The display hinges are available using spare part number 928945-001.

    • ![image 61](c05705784_images/imageFile61.png)

  • 12. If it is necessary to replace the display panel cable:

  • a. Remove the display bezel.
  • b. Release the webcam/microphone module.
  • c. Release the display panel.
  • d. Release the display hinges.
  • e. Release the display panel cable from the retention clips (1) and routing channels built into the top, left, and bottom edges of the display back cover.
  • f. Remove the display panel cable (2). The display panel cable is available using the following spare part numbers:

    • Page 72
    HP Pavilion 15 Cw1000 Laptop PC manual — page 72

  • ● 928938-001 – For use on computer models equipped with an FHD TouchScreen display assembly and an FHD infrared webcam
  • ● 928937-001 – For use on computer models equipped with an FHD TouchScreen display assembly and an HD non-infrared webcam
  • ● 928935-001 – For use on computer models equipped with an FHD/HD non-TouchScreen display assembly and an FHD infrared webcam
  • ● 928936-001 – For use on computer models equipped with an FHD/HD non-TouchScreen display assembly and an HD non-infrared webcam
  • ● 928940-001 – For use on computer models equipped with an HD TouchScreen display assembly and an FHD infrared webcam
  • ● 928939-001 – For use on computer models equipped with an HD TouchScreen display assembly and an HD non-infrared webcam

    • ![image 62](c05705784_images/imageFile62.png)

  • 13. If it is necessary to replace the wireless antenna cables and transceivers:

  • a. Remove the display bezel.
  • b. Release the display panel.
  • c. Release the display hinges.
  • d. Detach the wireless antenna transceivers (1) from the display back cover. (The wireless antenna transceivers are attached to the display back cover with double-sided adhesive.)
  • e. Release the wireless antenna cables from the retention clips (2) and routing channels built into the right and bottom edges of the display back cover.

  • f. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available using spare part number 928953-001.

    • ![image 63](c05705784_images/imageFile63.png)

    Page 73
    HP Pavilion 15 Cw1000 Laptop PC manual — page 73

    Reverse this procedure to reassemble and install the display assembly.

    6 Using Setup Utility (BIOS)

    Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

    | | |---|

    NOTE: To start Setup Utility on convertible computers, your computer must be in notebook mode and you must use the keyboard attached to your notebook.

    Starting Setup Utility (BIOS)

    CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.

    ▲ Turn on or restart the computer, quickly press esc, and then press f10.

    Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

    Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options.

  • ● HP Support Assistant

  • 1. Type support in the taskbar search box, and then select the HP Support Assistant app.

    • Page 74
    HP Pavilion 15 Cw1000 Laptop PC manual — page 74

    – or – Click the question mark icon in the taskbar.

  • 2. Select My PC, and then select Specifications.

  • ● Setup Utility (BIOS)

  • 1. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 72).

  • 2. Select Main, select System Information, and then make note of the BIOS version.
  • 3. Select Exit, select No, and then follow the on-screen instructions.

    • To check for later BIOS versions, see Downloading a BIOS update on page 73.

    72 Chapter 6 Using Setup Utility (BIOS)

    #### Downloading a BIOS update

    CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

  • ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
  • ● Do not shut down the computer or initiate Sleep.

    • Page 75
    HP Pavilion 15 Cw1000 Laptop PC manual — page 75

  • ● Do not insert, remove, connect, or disconnect any device, cable, or cord.

    • | | |---|

    NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

  • 1. Type support in the taskbar search box, and then select the HP Support Assistant app.

    • – or – Click the question mark icon in the taskbar.

  • 2. Click Updates, and then click Check for updates and messages.
  • 3. Follow the on-screen instructions.
  • 4. At the download area, follow these steps:

  • a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS version, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
  • b. Follow the on-screen instructions to download your selection to the hard drive.

    • Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

    BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps:

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 76

  • 1. Type file in the taskbar search box, and then select File Explorer.
  • 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
  • 3. Using the hard drive path you recorded earlier, open the folder that contains the update.
  • 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.
  • 5. Complete the installation by following the on-screen instructions.

    • | | |---|

    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

    Updating Setup Utility (BIOS) 73

    7 Using HP PC Hardware Diagnostics (UEFI)

    HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

    When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. This ID code can then be provided to support to help determine how to correct the problem.

    | | |---|

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 77

    NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you must use the keyboard attached. To start HP PC Hardware Diagnostics (UEFI), follow these steps:

  • 1. Turn on or restart the computer, and quickly press esc.
  • 2. Press f2. The BIOS searches three places for the diagnostic tools, in the following order:

  • a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 74.

  • b. Hard drive
  • c. BIOS

  • 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions.

    • | | |---|

    | | |---|

    NOTE: If you need to stop a diagnostic test, press esc.

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 78

    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

    | | |---|

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered.

    There are two options to download HP PC Hardware Diagnostics to a USB device. Download the latest UEFI version

  • 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • 2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. Download any version of UEFI for a specific product

  • 1. Go to http://www.hp.com/support.

  • 2. Select Get software and drivers.

    • 74 Chapter 7 Using HP PC Hardware Diagnostics (UEFI)

  • 3. Enter the product name or number.

    • – or – Select Identify now to let HP automatically detect your product.

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 79

  • 4. Select your computer, and then select your operating system.
  • 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

    • Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 75

    8 Specifications

    Metric U.S.

    Computer dimensions Width 37.8 cm 14.9 in Depth 25.2 cm 9.9 in Height 1.9 cm 0.8 in Weight 1.9 kg 4.4 lbs Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating ‑20°C to 60°C ‑4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized)

    Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of

    temperatures.

    76 Chapter 8 Specifications

    9 Backing up, restoring, and recovering

    This chapter provides information about the following processes. The information in the chapter is standard procedure for most products.

  • ● Creating recovery media and backups
  • ● Restoring and recovering your system For additional information, refer to the HP Support Assistant app.

    • Page 80
    HP Pavilion 15 Cw1000 Laptop PC manual — page 80

    ▲ Type support in the taskbar search box, and then select the HP Support Assistant app.

    ‒ or – Select the question mark icon in the taskbar.

    | | |---|

    IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process.

    IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning any recovery process.

    Creating recovery media and backups

    The following methods of creating recovery media and backups are available on select products only. Choose the available method according to your computer model.

  • ● Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Creating HP Recovery media (select products only) on page 77. For information on the recovery options that are available using the recovery media, see Using Windows tools on page 78.

  • ● Use Windows tools to create system restore points and create backups of personal information. For more information, see Recovering using HP Recovery Manager on page 79. NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.

    • | | |---|

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    HP Pavilion 15 Cw1000 Laptop PC manual — page 81

    #### Creating HP Recovery media (select products only)

    If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select This PC.

  • ● If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

    • Creating recovery media and backups 77

    You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 78.

  • ● If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • ◦ Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.
  • ◦ HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required.
  • ◦ To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a highquality blank USB flash drive.
  • ◦ If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions.

  • ◦ Be sure that the computer is connected to AC power before you begin creating the recovery media.
  • ◦ The creation process can take an hour or more. Do not interrupt the creation process.
  • ◦ If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue.

    • Page 82
    HP Pavilion 15 Cw1000 Laptop PC manual — page 82

    | | |---|

    To create HP Recovery media: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps.

  • 1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
  • 2. Select Create recovery media, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 79.

    • Using Windows tools

    You can create recovery media, system restore points, and backups of personal information using Windows tools.

    | | |---|

    NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get started app.

    ▲ Select the Start button, and then select the Get started app.

    Restore and recovery

    Page 83
    HP Pavilion 15 Cw1000 Laptop PC manual — page 83

    There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:

    | | |---|

    IMPORTANT: Not all methods are available on all products.

  • ● Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see the Get started app.

    • ▲ Select the Start button, and then select the Get started app.

  • ● If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver.

    • ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers

    and/or applications, and then follow the on-screen instructions.

  • ● If you want to recover the Windows partition to original factory content, you can choose the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 79. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 77.

  • ● On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 79.

  • ● On select products, if you want to remove the Recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select products only) on page 82.

    • Page 84
    HP Pavilion 15 Cw1000 Laptop PC manual — page 84

    #### Recovering using HP Recovery Manager

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 77.

    ##### What you need to know before you get started

  • ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.

    • IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.

  • ● HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 77.

  • ● To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 77.

  • ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP

    • | | |---|

    website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

    | | |---|

    Page 85
    HP Pavilion 15 Cw1000 Laptop PC manual — page 85

    | | |---|

    IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options: NOTE: Only the options available for your computer display when you start the recovery process.

  • ● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
  • ● Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

    • The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only)

    The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working.

    | | |---|

    To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps (select products only).

  • 1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment.

    • or –

    Page 86
    HP Pavilion 15 Cw1000 Laptop PC manual — page 86

    For computers or tablets with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button.

    For tablets without keyboards:

  • ● Turn on or restart the tablet, and then quickly hold down the volume up button; then select f11. or –
  • ● Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.

  • 2. Select Troubleshoot from the boot options menu.
  • 3. Select Recovery Manager, and then follow the on-screen instructions.

    • ##### Using HP Recovery media to recover

    You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • 1. If possible, back up all personal files.
  • 2. Insert the HP Recovery media, and then restart the computer.

    • NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 81.

  • 3. Follow the on-screen instructions.

    • Page 87
    HP Pavilion 15 Cw1000 Laptop PC manual — page 87

    | | |---|

    ##### Changing the computer boot order

    If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

    | | |---|

    To change the boot order: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps.

  • 1. Insert the HP Recovery media.
  • 2. Access the system Startup menu. For computers or tablets with keyboards attached:

    • ▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For tablets without keyboards:

    ▲ Turn on or restart the tablet, and then quickly hold down the volume up button; then select f9.

    or – Turn on or restart the tablet, and then quickly hold down the volume down button; then select f9.

  • 3. Select the optical drive or USB flash drive from which you want to boot.
  • 4. Follow the on-screen instructions.

    • Page 88
    HP Pavilion 15 Cw1000 Laptop PC manual — page 88

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP Recovery media from the HP Recovery partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on page 77. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition:

    | | |---|

    | | |---|

  • 1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
  • 2. Select Remove Recovery Partition, and then follow the on-screen instructions.

    • 10 Power cord set requirements

    The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

    The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

    Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

    Requirements for all countries

    Page 89
    HP Pavilion 15 Cw1000 Laptop PC manual — page 89

    The following requirements are applicable to all countries and regions:

  • ● The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
  • ● All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
  • ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.
  • ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Requirements for all countries 113

    • Requirements for specific countries and regions

    ######## Country/region Accredited agency Applicable note number

    Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5

    Requirements for all countries 83

    ######## Country/region Accredited agency Applicable note number

    South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2

  • 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
  • 3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a twopole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
  • 4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

    • Page 90
    HP Pavilion 15 Cw1000 Laptop PC manual — page 90

  • 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

    • 84 Chapter 10 Power cord set requirements

    11 Recycling

    When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

    HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

    85

    Index

  • A AC adapter and battery 6 AC adapter, spare part numbers 31 action keys

    • identifying 12

    antenna removal 70 spare part number 30, 71

    audio, product description 2, 3 audio-out (headphone)/audio-in

    (microphone) jack, identifying 7

    Page 91
    HP Pavilion 15 Cw1000 Laptop PC manual — page 91

  • B backups 77 battery

    • removal 39 spare part number 28, 39

    bezel removal 66 spare part numbers 29, 67

    BIOS determining version 72 downloading an update 73 starting the Setup Utility 72 updating 72

    boot order changing 81

    bottom cover removal 37 spare part number 28, 37

    buttons left TouchPad 9 power 11 right TouchPad 9

  • C cables, service considerations 33 camera 8 camera light, identifying 8 camera, identifying 8 caps lock light, identifying 10 chipset, product description 1 components

    • bottom 13 display 8

    keyboard area 9 left side 7 right side 6

    computer components 16 connector, power 6 connectors, service considerations

    33

    Page 92
    HP Pavilion 15 Cw1000 Laptop PC manual — page 92

  • D display assembly

    • components 29 removal 65 spare part numbers 65

    display back cover, spare part numbers 30

    display panel product description 1, 2 removal 67

  • spare part numbers 29, 68

    • display panel cable removal 69

  • spare part numbers 30, 69

    • drive light 6 drives

    precautions 33 preventing damage 33

  • E electrostatic discharge 34 equipment guidelines 36 esc key, identifying 12 Ethernet, product description 3
  • F fan

    • removal 50 spare part number 26, 50

    fn key, identifying 12

    Page 93
    HP Pavilion 15 Cw1000 Laptop PC manual — page 93

  • G graphics, product description 1 grounding guidelines 34 guidelines

    • equipment 36 grounding 34

    packaging 35 transporting 35 workstation 35

  • H hard drive

    • product description 2 removal 40 spare part numbers 28, 40

    hard drive bracket removal 41 spare part number 28, 40

    hard drive cable removal 41 spare part number 28, 40

    HDMI port identifying 6 HDMI-to-VGA adapter, spare part number 31

    heat sink removal 56 spare part numbers 26, 56

    hinge removal 69 spare part number 30, 69 HP PC Hardware Diagnostics (UEFI)

    using 74

    HP Recovery Manager correcting boot problems 81 starting 80 HP Recovery media creating 77 recovery 80

    Page 94
    HP Pavilion 15 Cw1000 Laptop PC manual — page 94

    HP Recovery partition recovery 80 removing 82

  • I integrated camera light, identifying

    • 8 integrated numeric keypad, identifying 12 internal microphones, identifying 8

  • J jacks

    • audio-out (headphone)/audio-in

    (microphone) 7 network 6 RJ-45 (network) 6

  • K keyboard, product description 3 keyboard/top cover

    • spare part numbers 17, 18, 19, 20, 21, 22, 23, 24

    keys action 12 esc 12 fn 12 Windows 12

  • L lights

    • AC adapter and battery light 6 camera 8 caps lock 10 drive 6 mute 10 power 6, 10 RJ-45 (network) status 6

    locating information hardware 5 software 5

    Page 95
    HP Pavilion 15 Cw1000 Laptop PC manual — page 95

  • M memory card reader, identifying 7 memory card, identifying 7 memory module

    • product description 2 removal 41 spare part numbers 28, 41

    microphone

    product description 2, 3 minimized image recovery 80 minimized image, creating 79 model name 1 mute light, identifying 10

  • N network jack, identifying 6
  • O operating system, product

    • description 4

    optical drive

    product description 2 original system recovery 79

    P packaging guidelines 35 plastic parts, service

    considerations 32 pointing device, product

    description 3

    Page 96
    HP Pavilion 15 Cw1000 Laptop PC manual — page 96

    ports HDMI 6 product description 3 USB 3.x SuperSpeed 7 USB Type-C SuperSpeed 6

    power button board removal 63 spare part number 63 spare part numbers 25

    power button board cable removal 62 spare part number 25, 62, 63

    power button, identifying 11 power connector cable

    removal 48 spare part number 25, 48

    power connector, identifying 6 power cord

    set requirements 83 spare part numbers 31 power lights, identifying 6, 10 power requirements, product

    description 3 processor, product description 1 product description audio 2, 3 chipset 1 display panel 1, 2 Ethernet 3 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2, 3 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 3

    processors 1 product name 1 security 4 serviceability 4 solid-state drive 2 storage 2 video 2, 3 wireless 3

    product name 1

  • R recover

    • options 79

    recovery discs 78, 80 HP Recovery Manager 79 media 80 starting 80 supported discs 78 system 79 USB flash drive 80 using HP Recovery media 78

    recovery media creating 77 creating using HP Recovery

    Manager 78 recovery partition

    removing 82 removal/replacement

    procedures 37 RJ-45 (network) jack, identifying 6 RJ-45 (network) status lights,

    identifying 6

    rubber feet removal 37 spare part number 37

    Rubber Foot Kit, spare part number 28, 31

  • S Screw Kit, spare part number 31 security cable slot, identifying 7 security, product description 4 service considerations

    • cables 33 connectors 33 plastic parts 32

    serviceability, product description 4

    Index 87

    slots memory card reader 7 security cable 7

    solid-state drive product description 2 removal 43 spare part numbers 28, 43

    speakers identifying 11 removal 60 spare part number 25, 60

    supported discs, recovery 78 system board

    removal 52 spare part numbers 26, 52

    system recovery 79 system restore point creating 78

    system restore point, creating 77

  • T tools required 32 TouchPad

    • buttons 9 removal 47 spare part number 25, 47

    TouchPad bracket removal 47 spare part number 25, 47

    TouchPad cable removal 46 spare part number 25, 46

    TouchPad zone, identifying 9 transporting guidelines 35

  • U USB 3.x SuperSpeed port,

    • identifying 7

    USB port board removal 51 spare part number 51 spare part numbers 25

    USB port board cable removal 59 spare part number 26, 51, 59

    USB Type-C SuperSpeed port, identifying 6 USB–C-to-USB–A dongle, spare part number 31

  • V vents, identifying 13 video, product description 2, 3
  • W webcam/microphone module

    • removal 67 spare part numbers 30, 67 webcam/microphone module cable

    spare part numbers 30 Windows

    system restore point 77, 78 Windows key, identifying 12 Windows tools

    using 78 wireless antenna removal 70 spare part number 30, 71

    wireless, product description 3 WLAN antenna

    removal 70 spare part number 30, 71

    WLAN antennas, identifying 8 WLAN module

    removal 44 spare part numbers 28, 44

    workstation guidelines 35

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