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Samsung WW90CGC0EDAB Front Load Washing Machine manual
Washing Machines · 35 Q&As

Samsung WW90CGC0EDAB Front Load Washing Machine

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

35 total
1

What safety precautions must be taken before repairing the WW90CGC0EDAB washing machine?

Always disconnect the power plug before beginning any repair work. Wear protective gear such as safety gloves, use demagnetized tools for electronic components, and ensure at least two people are present when working with heavy parts. Samsung is not liable for any damage or injury caused by repairs that do not follow these safety instructions. (Page 3)

2

Can I repair the washing machine myself, or does it need a certified technician?

Samsung states that the performance of the product cannot be guaranteed if it is repaired by users or non-experts. Warranty services do not apply to damage or defects caused by repairs by uncertified service providers or non-professionals. Samsung recommends visiting a Samsung Electronics service center for diagnosis and repair. (Page 3)

3

What tools are needed to disassemble and reassemble the washing machine?

The required tools include a box driver in 10mm, 13mm, and 19mm sizes, a double-ended spanner in the same sizes, vice pliers, common tools such as a screwdriver, nipper, and long nose pliers, and a torque wrench for heater and tub assembly. A high-quality cross (Phillips) screwdriver is specifically recommended, as low-quality ones can cause screws to wear out easily. (Page 5)

4

What could cause water leakage after reassembling the diaphragm?

Water leakage can occur if the wire diaphragm is loose after assembly or is not correctly positioned at the 5 o'clock or 7 o'clock position on the Frame Front. When inserting the diaphragm assembly ring, it must be placed in the 10–11 o'clock direction with the spring facing the 7 o'clock direction. (Page 13)

5

How do I remove the Cover Top to begin disassembly?

Remove the 2 screws holding the Cover Top at the back of the unit using a Phillips screwdriver. Then lift the Cover Top up after pulling it back approximately 15mm to detach it from the unit. (Page 7)

6

How should I safely lay the washing machine down if servicing requires it?

If the washing machine needs to be placed on its back for servicing, place support(s) on the floor and lay it down carefully so its side is on the floor. Do not lay it down on its front side. (Page 4)

Show 29 more questions

How do I access and remove the drain pump for replacement or inspection?

How do I remove and replace the wash heater?

Are genuine Samsung parts required for repairs, or can compatible parts be used?

How should the drive belt be correctly installed on the motor pulley during reassembly of the PBA?

How do I run the Calibration cycle before first use?

What does the error code 4C mean and how do I fix it?

What does the error code 5C mean and how do I resolve it?

How do I activate Child Lock to prevent accidental button presses?

How do I remove the shipping bolts before using the washing machine?

How do I clean the debris filter and how often should it be done?

What water pressure is required for this washing machine to operate correctly?

How do I connect my washing machine to the SmartThings app?

How do I run the Calibration cycle on my Samsung WW90CGC0EDAB?

What does error code 4C mean and how do I fix it?

What does error code 5C mean and how do I resolve it?

How do I activate and deactivate the Child Lock function?

What should I do if my washing machine door will not open after a cycle?

How do I run the calibration cycle on my washing machine?

What should I do before using my washing machine for the first time?

How do I connect the water hose to a threaded water tap?

What does the '4C' information code mean and how do I fix it?

How often should I clean the debris filter?

What is the recommended height for positioning the drain hose?

What should I do if the washing machine door will not open?

How often should I run the Drum Clean cycle and how do I start it?

How do I perform an emergency drain if there is a power failure?

How do I remove the shipping bolts before using the washing machine for the first time?

How do I set up the Child Lock function?

How do I clean the mesh filter of the water hose?

Full Manual

68 pages
Page 1
Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 1

Washing Machine User manual

WwCgc*/Ww1*Dg****

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Page 2
Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 2

English 2 Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 Critical installation warnings 6 Installation cautions 7 Critical usage warnings 7 Usage cautions 9 Critical cleaning warnings 12 Instructions about the WEEE 12 Ecodesign 13 Installation 14 What’s included 14 Installation requirements 16 Step-by-step installation 18 Before you start 28 Initial settings 28 Laundry guidelines 28 Detergent recommendation 32 Detergent drawer guidelines 33 Operations 36 Control panel 36 Simple steps to start 38 Cycle overview 39 Settings 43 Special features 44 SmartThings 45 Open Source Announcement 46 Maintenance 47

Drum Clean

/Drum Clean⁺

47 Emergency drain 48 Cleaning 49 Recovery from freezing 52 Care against an extended time of disuse 52 Untitled-2 2 Untitled-2 2 2026-02-06  12:07:22 2026-02-06  12:07:22

Page 3
Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 3

English 3 Troubleshooting 53 Checkpoints 53 Information codes 57 Specifications 59 Fabric care chart 59 Protecting the environment 61 Spare parts guarantee 61 Specification sheet 62 EPREL information 63 Indicative information (According to EU 2019/2023) 64 Contact information 66

Questions Or Comments?

66 Untitled-2 3 Untitled-2 3 2026-02-06  12:07:23 2026-02-06  12:07:23

Page 4
Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 4

English 4 Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features. What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine. Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com. Important safety symbols  What the icons and signs in this user manual mean: 

Warning

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

Caution

Hazards or unsafe practices that may result in personal injury and/or property damage.

Note

Indicates that a risk of personal injury or material damage exists. Book icon Read the instructions  These warning signs are here to prevent injury to yourself and others.  Please follow them explicitly.  After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it. Untitled-2 4 Untitled-2 4 2026-02-06  12:07:23 2026-02-06  12:07:23

Page 5
Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 5

English 5 Important safety precautions 

Warning

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
  • This appliance is not to be used by persons (including children) with reduced physical, sensory or
    • mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • For use in Europe: This appliance can be used by children aged from 8 years and above and persons
    • with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
    • qualified persons in order to avoid a hazard.
  • The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • For appliances with ventilation openings in the base, a carpet must not obstruct the openings.
  • For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
  • CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this
    • appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • This appliance is intended to be used in household only and it is not intended to be used such as:
  • staff kitchen areas in shops, offices and other working environments;
  • farm houses;
  • by clients in hotels, motels and other residential type environments;
  • bed and breakfast type environments;
  • areas for communal use in blocks of flats or in launderettes.
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    Page 6
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 6

    Safety information English 6 Critical installation warnings 

    Warning

    The installation of this appliance must be performed by a qualified technician or service company.
  • Failure to do so may result in electric shock, fire, an explosion, problems with the appliance, or injury.
    • The appliance is heavy, therefore take care when lifting it. Plug the power cord firmly into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.
  • Sharing a wall socket with other appliances using a power strip or extending the power cord may result
    • in electric shock or fire.
  • Ensure that the power voltage, frequency, and current are the same as those of the product
    • specifications. Failure to do so may result in electric shock or fire. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.
  • Unplug the power plug and clean it with a dry cloth.
  • Failure to do so may result in electric shock or fire.
    • Plug the power plug into the wall socket so that the cord is running towards the floor.
  • If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
    • may be damaged and this may result in electric shock or fire. Keep all packaging materials out of the reach of children as these may be dangerous.
  • If a child places a bag over its head, it may suffocate.
    • When the appliance, power plug or power cord is damaged, contact your nearest service centre. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
  • This may result in electric shock, fire, an explosion, or problems with the appliance.
  • Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
    • accordance with local and national regulations. Do not install this appliance near a heater or any inflammable material. Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location exposed to low temperatures.
  • Frost may cause the tubes to burst.
    • Do not install this appliance in a location where gas may leak.
  • This may result in electric shock or fire.
    • Do not use an electric transformer.
  • This may result in electric shock or fire.
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    Page 7
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 7

    English 7 Do not use a damaged power plug, damaged power cord, or loose wall socket.

  • This may result in electric shock or fire.
    • Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
  • This may result in electric shock or fire.
    • Do not pull the power cord when unplugging the power plug.
  • Unplug the power plug by holding the plug.
  • Failure to do so may result in electric shock or fire.
    • This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty. Installation cautions 

    Caution

    This appliance should be positioned in such a way that the power plug is easily accessible.
  • Failure to do so may result in electric shock or fire due to electric leakage.
    • Install your appliance on a solid, level floor that can support its weight.
  • Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance.
    • Critical usage warnings 

    Warning

    If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.
  • Do not touch the power plug with wet hands.
  • Failure to do so may result in electric shock.
    • If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately and contact your nearest service centre.
  • Failure to do so may result in electric shock or fire.
    • Untitled-2 7 Untitled-2 7 2026-02-06  12:07:24 2026-02-06  12:07:24

    Page 8
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 8

    Safety information English 8 In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

  • Do not use a ventilating fan.
  • A spark may result in an explosion or fire.
    • Remove the washing machine door lever before disposing the appliance.
  • If trapped inside the appliance, children may suffocate to death.
    • Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.
  • This may result in electric shock, fire, or an explosion.
    • Do not open the washing machine door by force while it is operating (high-temperature washing/drying/ spinning).
  • Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may
    • result in injury.
  • Opening the door by force may result in damage to the appliance or injury.
    • Do not touch the power plug with wet hands.
  • This may result in electric shock.
    • Do not turn the appliance off by unplugging the power cord while an operation is in progress.
  • Plugging the power cord into the wall socket again may cause a spark and result in electric shock or fire.
    • Do not let children climb in or onto the appliance.
  • This may result in electric shock, burns or injury.
    • Do not put your hand under the washing machine.
  • You may injure your hand on rotating or sharp (metal or plastic, etc.) parts.
    • Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.
  • Damage to the power cord may cause a short-circuit, fire and/or electric shock.
    • Do not attempt to repair, disassemble, or modify the appliance yourself.
  • Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
  • When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
  • Failure to do so may result in electric shock, fire, problems with the appliance, or injury.
    • If the water supply hose comes loose from the water tap and floods the appliance, unplug the power cord.
  • Failure to do so may result in electric shock or fire.
    • Unplug the power cord when the appliance is not being used for long periods of time or during a thunder or lightning storm.
  • Failure to do so may result in electric shock or fire.
    • Untitled-2 8 Untitled-2 8 2026-02-06  12:07:24 2026-02-06  12:07:24

    Page 9
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 9

    English 9 If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service.

  • This may result in electric shock or fire.
    • Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions 

    Caution

    When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power cord and clean the washing machine using a damp, soft cloth.
  • Failure to do so may result in discolouration, deformation, damage, or rust.
    • The front glass may be broken by a strong impact. Take care when using the washing machine.
  • If the glass is broken, it may result in injury.
    • Open the water tap slowly after a long period of non-use, water supply failure, or when reconnecting the water supply hose.
  • The air pressure in the water supply hose or the water pipe may damage a part of the appliance or result
    • in a water leak. If a draining error occurs during an operation, check if there is a draining problem.
  • If the washing machine is used when it is flooded because of a draining problem, it may result in electric
    • shock or fire. Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.
  • If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or
    • result in a water leak. Turn the water supply off when the washing machine is not being used.
  • Ensure that the screws on the water supply hose connector are properly tightened.
    • Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).
  • If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
    • leak. Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the appliance.
  • If the screws on the water supply hose connector are loose, it may result in a water leak.
    • The appliance you have purchased is designed for domestic use only. Untitled-2 9 Untitled-2 9 2026-02-06  12:07:24 2026-02-06  12:07:24

    Page 10
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 10

    Safety information English 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse. Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

  • This may result in electric shock, fire, problems with the appliance, or injury.
    • Do not spray volatile material such as insecticide onto the surface of the appliance.
  • As well as being harmful to humans, this may result in electric shock, fire or problems with the
    • appliance. Do not place objects that generate electromagnetic fields near the washing machine.
  • This may result in injury due to a malfunction.
    • Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
  • This may result in burns or injury.
    • Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items. (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.
  • Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
    • injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
  • Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
    • inside the drum, and this may result in malfunction such as a drainage error. Do not operate the washing machine when the detergent drawer is removed.
  • This may result in electric shock or injury due to a water leak.
    • Do not touch the insides of the drum during or just after drying as it is hot.
  • This may result in burns.
    • The door glass becomes hot during washing and drying. Therefore, do not touch the door glass. Also, do not allow children to play around the washing machine or touch the door glass.
  • This may result in burns.
    • Do not insert your hand into the detergent drawer.
  • This may result in injury as your hand may be caught by the detergent input device.
    • Remove the liquid detergent guide (applicable models only) when using powdered detergent.
  • If not, water may leak through the front of the detergent drawer.
    • Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
  • This may result in damage to the washing machine, or injury and death in the case of pets due to the
    • abnormal vibrations. Untitled-2 10 Untitled-2 10 2026-02-06  12:07:24 2026-02-06  12:07:24

    Page 11
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 11

    English 11 Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

  • This may result in electric shock or injury.
    • Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.
  • This may cause the rubber seal to become deformed and result in a water leak.
    • Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
  • This may cause the drum to rust.
  • If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
    • use a sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.
  • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
    • Do not use water from water cooling/heating devices.
  • This may result in problems with the washing machine.
    • Do not use natural hand-washing soap for the washing machine.
  • If it hardens and accumulates inside the washing machine, it may result in problems with the appliance,
    • discolouration, rust, or bad odours. Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net.
  • Failure to do so may result in injury due to abnormal vibrations.
    • Do not use hardened detergent.
  • If it accumulates inside the washing machine, it may result in a water leak.
    • Make sure that the pockets of all the clothing items to be washed are empty.
  • Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
    • the appliance. Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.
  • This may result in discolouration or fabric damage.
    • Take care that children’s fingers are not caught in the door when you close it.
  • Failure to do so may result in injury.
    • To prevent odours and mould, leave the door open after a wash cycle to allow the drum to dry. To prevent limescale build up, leave the detergent drawer open after a wash cycle and dry inside it. Untitled-2 11 Untitled-2 11 2026-02-06  12:07:24 2026-02-06  12:07:24

    Page 12
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 12

    Safety information English 12 Critical cleaning warnings 

    Warning

    Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance.
  • This may result in discolouration, deformation, damage, electric shock or fire.
    • Before cleaning or performing maintenance, unplug the appliance from the wall socket.
  • Failure to do so may result in electric shock or fire.
    • Instructions about the WEEE WEEE symbol   Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com Product disposal in France The Triman logo  Untitled-2 12 Untitled-2 12 2026-02-06  12:07:25 2026-02-06  12:07:25

    Page 13
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 13

    English 13 Ecodesign For detailed instructions on installation and cleaning of the washing machine and ecodesign information (according to (EU)2019/2023), visit the Samsung website (http://www.samsung.com), go to Support > Support home, and then enter the model name. Untitled-2 13 Untitled-2 13 2026-02-06  12:07:25 2026-02-06  12:07:25

    Page 14
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 14

    English 14 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 02 12 11 10 09 03 04 06 08 07 05  01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Debris filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet Untitled-2 14 Untitled-2 14 2026-02-06  12:07:25 2026-02-06  12:07:25

    Page 15
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 15

    English 15Spanner with open and closed ends. Round bolt cap with three evenly spaced, hook-shaped latches on the back. U-shaped plastic hose guide  Spanner Bolt caps Hose guide Water supply hose Water supply hose   Cold water hose Hot water hose Liquid detergent guide Check valve  

    Check valve Cap fixer

    

    Note

  • Spanner: For removing the shipping bolts and levelling the washing machine.
  • Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps
    • depends on the model.
  • Hose guide: For hanging the drain hose in the drainpipe or wash-basin.
  • Cold/Hot water hose: For supplying water to the washing machine. (Hot water hoses is for applicable
    • models only.)
  • Liquid detergent guide: Insert it in the detergent compartment to use liquid detergent. (applicable
    • models only)
  • Check valve: Only supplied to some models.
    • Accessories (not supplied)
  • Stacking kit: SKK-5E*
  • Staking kit is required to stack a dryer on a washing machine.
    • Untitled-2 15 Untitled-2 15 2026-02-06  12:07:26 2026-02-06  12:07:26

    Page 16
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 16

    Installation English 16 Installation requirements Electrical supply and grounding

  • Use an individual branch circuit specific to the
    • washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or service person if you are not sure about the grounding. Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet. 

    Warning

  • Do NOT use an extension cord.
  • Use only the power cord that comes with the
    • washing machine.
  • Do NOT connect the ground wire to plastic
    • plumbing, gas lines, or hot water pipes.
  • Improperly connected grounding conductors
    • may cause electric shock. Water supply A proper water pressure for this washing machine is between 50 kPa and 1000 kPa. Water pressure less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine. To reduce the risk of leaks:
  • Make sure water taps are easily accessible.
  • Turn off the taps when the washing machine is
    • not in use.
  • Check for any leaks at the water inlet hose
    • fittings on a regular basis.

    Caution

    Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks. Drain Samsung recommends a standpipe in height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. Untitled-2 16 Untitled-2 16 2026-02-06  12:07:26 2026-02-06  12:07:26

    Page 17
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 17

    English 17 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle. 

    Caution

    Do NOT install the washing machine on a platform or a poorly supported structure. Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine. Alcove or closet installation Minimum clearance for stable operation: Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If both the washing machine and a dryer are installed in the same location, the front of the alcove or closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening. Untitled-2 17 Untitled-2 17 2026-02-06  12:07:27 2026-02-06  12:07:27

    Page 18
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 18

    Installation English 18 Step-by-step installation STEP 1  Select a location Location requirements:

  • Solid, level surface without carpeting or flooring that may obstruct ventilation
  • Away from direct sunlight
  • Adequate room for ventilation and wiring
  • The ambient temperature is always higher than the freezing point (0 °C)
  • Away from a heat source
    • STEP 2  Remove the shipping bolts Unpack the product package and remove all shipping bolts. 

    Note

    Number of shipping bolts may differ depending on the model.

    Warning

  • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
    • polystyrene, etc.) out of children’s reach.
  • To avoid injury, cover the holes with bolt caps after removing the shipping bolts. Do not move the
    • washing machine without the shipping bolts in place. Assemble the shipping bolts before moving the washing machine to another location. Keep the shipping bolts in a safe place for future use. 

    A

  • Locate the shipping bolts (marked with circle in the
    • figure) on the rear side of the washing machine.
  • Using the supplied spanner, loosen all the shipping
    • bolts by turning them counterclockwise.

    Note

    You must keep the shipping bolts for future use. Untitled-2 18 Untitled-2 18 2026-02-06  12:07:27 2026-02-06  12:07:27

    Page 19
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 19

    English 19 

    B

  • Insert the bolt caps (B) to the holes (marked with
    • circle in the figure). STEP 3  Adjust the levelling feet Side-by-side illustrations of adjusting a leveling foot. The left shows the open-end spanner turning the adjustment nut to the right to lower the foot. The right shows that turning the adjustment nut left or right raises or lowers the levelling feet.

  • Gently slide the washing machine into position.
    • Excessive force may damage the levelling feet.
  • Level the washing machine by manually adjusting the
    • levelling feet. The open-end spanner turning the adjustment nut to the left to raise the leveling foot.

  • When levelling is complete, tighten the nuts using
    • the spanner. Untitled-2 19 Untitled-2 19 2026-02-06  12:07:27 2026-02-06  12:07:27

    Page 20
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 20

    Installation English 20 Leveling foot pressing on the power cord under the appliance, with a DO NOT symbol.

    Caution

    When installing the product make sure the levelling feet is not pressing the power cord. 

    Caution

    Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration Then, check if the washing machine is not rocking. If the washing machine is not rocking, tighten the nuts. Untitled-2 20 Untitled-2 20 2026-02-06  12:07:28 2026-02-06  12:07:28

    Page 21
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 21

    English 21 STEP 4  Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connecting to a threaded water tap The water hose is being attached to a water tap, with a circular arrow indicating to turn the connector to the right to tighten. An inset shows the circular rubber washer inside the hose connector.

  • Connect the water hose to the water tap, and then
    • turn the connector clockwise as shown. A water supply hose is attached to the back of the product. A curved arrow indicates the rotation direction to tighten it.

  • Connect the other end of the water hose to the inlet
    • valve on the back of the washing machine. Turn the hose clockwise to tighten. Side-by-side illustrations of a water tap connection indicate where to check for leaks. On the left, water drips from the hose connection under the tap. On the right, water drips from the lower part of the handle. Both leak points are circled.

  • Open the water tap and check if there are any leaks
    • around the connection areas. If there are water leaks, repeat the steps above. 

    Warning

    If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock. Untitled-2 21 Untitled-2 21 2026-02-06  12:07:28 2026-02-06  12:07:28

    Page 22
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 22

    Installation English 22

    Caution

    Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 

    T

    he adaptor labeled with callout A is separated from the water hose labeled with callout B.

  • Remove the adaptor (A) from the water hose (B).
    • Hand turning one of the screws on the adaptor with a screwdriver in a counterclockwise motion.

  • Use a Phillips screwdriver to loosen four screws on
    • the adaptor.  Adaptor with locking nut labeled with callout C. A curved arrow pointing clockwise indicates rotating the locking nut to loosen it by 5 mm, as shown by the asterisk-marked dimension line.

  • Hold the adaptor and turn part (C) in the arrow
    • direction to loosen it by 5 mm (*).  Hand holding a screwdriver tightening screws on the adaptor attached to a water tap. The locking nut just below the screws is labeled with callout C. A curved arrow pointing counterclockwise around the nut indicates the rotation direction to tighten it.

  • Insert the adaptor onto the water tap, and then
    • tighten the screws while lifting the adaptor.
  • Turn part (C) in the arrow direction to tighten it.
    • Untitled-2 22 Untitled-2 22 2026-02-06  12:07:29 2026-02-06  12:07:29

    Page 23
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 23

    English 23  Side-by-side illustrations showing how to connect a water supply hose. The first illustration shows a hand pulling down the tab, labeled with callout D, on the water hose. The second illustration shows the water hose being pushed into the adaptor attached to a water tap.

  • While pulling down part (D) on the water hose,
    • connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.

  • To complete connecting the water hose, see 2 and 3
    • on the “Connecting to a threaded water tap ” section. 

    Note

  • After connecting the water hose to the adaptor, check if it is connected properly by pulling the water
    • hose downwards.
  • Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
    • inserting the tap into the adaptor. For models with an additional hot water inlet: 

  • Connect the red end of the hot water hose to the hot
    • water inlet on the back of the machine.
  • Connect the other end of the hot water hose to the
    • hot water tap. Untitled-2 23 Untitled-2 23 2026-02-06  12:07:30 2026-02-06  12:07:30

    Page 24
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 24

    Installation English 24 Check valve (applicable models only) Exploded view showing a water tap at the top, the check valve beneath it, and the water hose at the bottom

    Before connecting the water hose to a water tap, connect the supplied check valve to the water tap and then connect the water hose. Aqua hose (applicable models only) 

    A

    The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. 

    Note

    The end of the aqua stop hose must be fitted to the water tap and not the machine. Untitled-2 24 Untitled-2 24 2026-02-06  12:07:30 2026-02-06  12:07:30

    Page 25
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 25

    English 25 STEP 5  Position the drain hose The drain hose can be positioned in three ways:  The drain hose hangs over the edge of a wash basin. Dimension lines with an asterisk at left indicate the basin’s height. The inset shows the drain hose and instructs to insert it into the hose guide labeled with callout A.

     Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage. 

     In a drain pipe The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe.

  • To ensure the drain hose stays in position, use the
    • plastic hose guide provided (see the figure).
  • To prevent the siphoning of water flow during
    • drainage, make sure to insert the drain hose 15 cm in the drain pipe.
  • To prevent the drain hose from moving around,
    • secure the hose guide to the wall. Drain standpipe requirements:
  • Minimum diameter of 5 cm
  • Minimum carry-away capacity of 60 litres per minute
    • Untitled-2 25 Untitled-2 25 2026-02-06  12:07:30 2026-02-06  12:07:30

    Page 26
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 26

    Installation English 26 

     In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm 

    Caution

    Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. 

    Caution

    Do not put the drain hose in places of stagnant water or ponding. The water may flow back to the washing machine. Untitled-2 26 Untitled-2 26 2026-02-06  12:07:31 2026-02-06  12:07:31

    Page 27
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 27

    English 27 STEP 6  Power on Plug the power cord into a wall socket that is correctly rated, grounded, and protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine. 

    A

    Note

     Door latch (lever) (A) is originally designed to be loose a little, because it may make the door latch be inserted into the door more easily. 

    Note

    If the door is locked during installation, plug the power cord, and turn on the power. The door will unlock. Untitled-2 27 Untitled-2 27 2026-02-06  12:07:31 2026-02-06  12:07:31

    Page 28
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 28

    English 28 Before you start

    Note

    Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration .
  • Power off, and then power on the washing machine.
  • Hold down Temp.
    • and Delay End simultaneously for 3 seconds to enter Calibration mode. The “ Cb” message appears.
  • Press Start/Pause to run the Calibration cycle.
  • The drum will rotate for about 3 minutes. (The direction of the drum rotation may differ depending on
    • the model.)
  • When the cycle is complete, “ 0” appears on the display and the washing machine will turn off
    • automatically.
  • The washing machine is now ready for use.
    • Laundry guidelines STEP 1  Sort Sort the laundry according to these criteria:
  • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
  • Colour: Separate whites from colours.
  • Size: Mixing different sized items together in the drum improves the washing performance.
  • Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items,
    • curtains, and silk items. Check the labels on the items.

    Note

    Make sure to check the care label on the clothing, and sort them accordingly before starting the wash. Untitled-2 28 Untitled-2 28 2026-02-06  12:07:32 2026-02-06  12:07:32

    Page 29
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 29

    English 29 STEP 2  Empty pockets Empty all the pockets of your laundry items

  • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
    • the drum. Turn clothing with buttons and embroideries inside out
  • If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed
    • and fixed with a string.
  • Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
    • before starting the wash. STEP 3  Use a laundry net
  • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break
    • through and tear other laundry items.
  • Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around
    • the door. Place them inside a fine laundry net.
  • Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that
    • could move the washing machine and result in injury. STEP 4  Prewash (if necessary) Select the Prewash option for the selected cycle if the laundry is heavily soiled. When selecting the Prewash option, make sure to put powder-type detergent into the main wash compartment. STEP 5  Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 39. 

    Note

    When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.

    Caution

  • Unbalanced laundry may reduce the spinning performance.
  • Do not slam the door. Close the door gently. Otherwise, the door may not be closed properly.
    • Untitled-2 29 Untitled-2 29 2026-02-06  12:07:32 2026-02-06  12:07:32

    Page 30
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 30

    Before you start English 30 

    Caution

    Make sure the laundry is fully inserted into the drum and not caught in the door. Failure to do so may result in damage to the clothing and the diaphragm.
  • Such damage is not covered under the product
    • warranty. STEP 6  Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. 

    Note

  • Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
    • of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
  • Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse
    • cycle, blocking the drain outlet.

    Caution

    When washing wool using the WOOL or WOOL/DELICATES  cycle, use only a neutral liquid detergent. If used with the WOOL or WOOL/DELICATES  cycle, powder detergent may remain on the laundry and discolour the laundry. Untitled-2 30 Untitled-2 30 2026-02-06  12:07:33 2026-02-06  12:07:33

    Page 31
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 31

    English 31 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 

  • Put the capsule in the bottom of the empty drum
    • towards the rear. 

  • Put the laundry in the drum on top of the capsule.
    • 

    Caution

    For cycles using cold water or cycles that complete in less than one hour, it is recommended to use a liquid detergent. Otherwise, the capsule may not dissolve completely. Untitled-2 31 Untitled-2 31 2026-02-06  12:07:33 2026-02-06  12:07:33

    Page 32
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 32

    Before you start English 32 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart.   Recommended   Liquid detergent only – Not recommended   Powder detergent only  Cycle  Detergent  Temp. (°C)  Universal  Delicates and woollens  Specialist

     Eco 40-60

       – – –

     Cotton

       – – Cold-90

     Synthetics

       – – Cold-60

     Hygiene Steam

       – – Cold-90

     Quick Wash 15'

       – – Cold-40

     Mixed Load

     ( WWCGC*** models only)   – – Cold-40

     Super Speed

     ( WWDG5*** models only)   – – Cold-40

     Less Microfiber

       – – Cold-40

     Intense Cold

       – – Cold-Cold

     Colours

       – – Cold-40

     Wool/Delicates

     –   – Cold-40

     Bedding

       – – Cold-40 Untitled-2 32 Untitled-2 32 2026-02-06  12:07:35 2026-02-06  12:07:35

    Page 33
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 33

    English 33 Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. 

    A

  • Prewash compartment: Apply prewash detergent
    • or starch.
  • Main-wash compartment: Apply main-wash
    • detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Softener compartment: Apply additives such as
    • fabric softener. Do not exceed the max line (A). 

    Note

    The actual appearance of the softener guide may differ with the model. 

    Caution

  • Do not open the detergent drawer while the washing machine is operating.
  • Do not use the following types of detergent:
  • Tablet or capsule types
  • Ball or net types
  • To prevent the compartment clogging, concentrated or highly-enriched agents (fabric softener or
    • detergent) must be diluted with water before being applied.
  • When Delay End is selected, do not apply detergent directly into the drum. Otherwise, this may
    • discolour the laundry. Use the detergent drawer when Delay End is selected.
  • Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum deteriorates the
    • washing performance.
  • Be careful not to spill fabric softener on the worktop or the control panel.
    • Untitled-2 33 Untitled-2 33 2026-02-06  12:07:36 2026-02-06  12:07:36

    Page 34
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 34

    Before you start English 34 To apply washing agents to the detergent drawer 

    A

  • Slide open the detergent drawer.
  • Apply laundry detergent to the
    • main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 35. Do not exceed the max line (A) when adding detergent. 

    A

  • Apply fabric softener to the
    • softener compartment. Do not exceed the max line (A). Softener is dispensed into the wash during the final rinse. 

  • If you want to prewash, apply prewash detergent
    • to the prewash compartment as instructed or recommended by the manufacturer.
  • Close the detergent drawer.
    • Untitled-2 34 Untitled-2 34 2026-02-06  12:07:36 2026-02-06  12:07:36

    Page 35
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 35

    English 35 

    Caution

  • Do not apply powder detergent to the liquid
    • detergent guide.
  • Concentrated fabric softener must be diluted with
    • water before applied.
  • Do not apply main-wash detergent to the
    • softener compartment.
  • Don't pour fabric softener directly on your clothes.
    • Applying it directly on clothing can leave stains and oily, wasy spots that might be difficult to remove. To use liquid detergent (applicable models only) 

    A

    First insert the provided liquid detergent guide in the

    main-wash compartment. Then, apply liquid detergent to the guide below the marked max line (A). 

    Note

  • Do not exceed the max line (A) in the liquid detergent
    • guide when you apply liquid detergent.
  • Insert the liquid detergent guide only after you
    • remove the detergent drawer from the washing machine by pressing release lever (A).
  • After a wash, some liquid detergent may remain in
    • the detergent drawer.

    Caution

  • Do not use the Prewash function when you use liquid
    • detergent.
  • Remove the liquid detergent guide when you use
    • powder detergent. Untitled-2 35 Untitled-2 35 2026-02-06  12:07:37 2026-02-06  12:07:37

    Page 36
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 36

    English 36 Operations Control panel

    WwCgc***

    01 02 03 04 05 07 10 08 11 06 09 13 12 

    WwDg5***

    01 02 03 04 05 07 10 08 11 06 09 13 12   01 Cycle Selector Turn the dial to select a cycle.  02 Display The display shows current cycle information and estimated time remaining, or an information code when a problem occurs. 

    Note

    The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection.  03 Delay End

    Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic. For example, this setting is useful for programming your machine to finish a wash at the time you normally return home from work.

  • Press to choose a preset unit of hours.
    •  04 Temp.

    Press to change the water temperature for the current cycle. Untitled-2 36 Untitled-2 36 2026-02-06  12:07:38 2026-02-06  12:07:38

    Page 37
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 37

    English 37  05 Spin

    Press to change the spinning speed for the current cycle.

  • Rinse Hold (No indicator): The final rinse process is suspended so
    • that the laundry remains in the water. To unload the laundry, run a drain or spin process.
  • To use the Rinse Hold option, press Spin
    • repeatedly until all the Spin option indicators turn off.
  • No Spin
    • : The drum does not spin after the final drain process.
  • To use the No Spin option, press Spin
    • repeatedly until the option indicator ( ) turns on.  06 Extra Rinse

    Press this button to add additional rinse cycles.  07 Prewash

    This will add a preliminary washing cycle before the main wash cycle.  08 Intensive

    For badly soiled laundry. The operation time for each cycle is longer than normal.  Sound

    You can turn on or off the sound from the washing machine. Please note that this setting does not affect the sound that notifies information codes.

  • To mute the sound, hold down Intensive simultaneously for
    • 3 seconds.
  • To unmute the sound, hold down again for 3 seconds.
    •  09 Easy Iron

    Press to prepare your laundry so that it can be easily ironed by reducing the wrinkles during the spin cycle.

  • Easy Iron is only available for the following wash cycles: ECO 40-60

    • , Cotton

    , Synthetics

    , Hygiene Steam

    , Mixed Load

    , Super Speed

    , Intense Cold

    , Colours

    , Bedding

     10 Bubble Soak

    Press to activate/deactivate the Bubble Soak function. This function helps remove a wide variety of stubborn stains.

  • Bubble Soak is only available for the following wash cycles: COTTON

    • , Synthetics

    , Hygiene Steam

    , Mixed Load

    , Super

    Speed

    , Bedding

     11 Smart Control

    Press to activate or deactivate the Smart Control function. Tap and hold to enter pairing mode to connect to the SmartThings app.

  • When the Smart Control function is activated, you can control your
    • washing machine remotely using the SmartThings app on your smartphone or tablet (Android or iOS).  12 Power Press to turn on/off the washing machine.  13 Start/Pause Press to start or stop operation. Untitled-2 37 Untitled-2 37 2026-02-06  12:07:39 2026-02-06  12:07:39

    Page 38
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 38

    Operations English 38 Simple steps to start 1 5 2 3 4 

  • Press Power to turn on the washing machine.
  • Turn the Cycle Selector to select a cycle.
  • Change the cycle settings ( Temp.
    • , and Spin ) as necessary.
  • To add an option, press the corresponding button.
  • Press Start/Pause .
    • To change the cycle during operation
  • Press Start/Pause to stop operation.
  • Select a different cycle.
  • Press Start/Pause again to start the new cycle.
    • Add Garments To add laundry after the wash starts, use Start/Pause .
  • Tap and hold Start/Pause to stop the wash cycle.
  • Open the door and add the laundry into the drum.
  • Close the door, and then tap and hold Start/Pause again to resume the wash cycle.
    • Untitled-2 38 Untitled-2 38 2026-02-06  12:07:40 2026-02-06  12:07:40

    Page 39
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 39

    English 39 Cycle overview Standard cycles  Cycle  Description  Max load (kg)

     Eco 40-60

    
  • For cleaning normally soiled cotton items which are
    • declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation.
  • This cycle is set as a default.
    • Max

     Cotton

    
  • For cottons, bed linens, table linens, underwear,
    • towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load.
  • For cleaning lightly soiled cotton items at a nominal
    • temperature of 20 °C. Max

     Synthetics

    
  • For fabrics that are made of polyester(diolen,
    • trevira), polyamide (perlon, nylon), or the like. 4

     Hygiene Steam

    
  • Cotton and linen fabric which have been in direct
    • contact with the skin, e.g. underwear.
  • For optimum hygiene results select a temperature of
    • 60 °C or above.
  • Steam cycles feature allergy care and bacteria
    • elimination (sterilize). 4

     Rinse+Spin

    
  • Featuring an additional rinse process after applying
    • fabric softener to the laundry. Max

     Drum Clean

    

    ( WwCgc***

    models only)
  • Cleans the drum by removing dirt and bacteria from
    • it.
  • Perform once every 40 washes with no detergent or
    • bleach applied. Notification message appears after every 40 washes.
  • Make sure the drum is empty.
  • Do not use any cleaning agents for cleaning the
    • drum.
  • Untitled-2 39
    • Untitled-2 39 2026-02-06  12:07:40 2026-02-06  12:07:40

    Page 40
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 40

    Operations English 40  Cycle  Description  Max load (kg)

     Drum Clean⁺

    

    ( WwDg5***

    models only)
  • Cleans the drum by removing dirt and bacteria from
    • it.
  • Cleans the rubber door gasket by removing dirt from
    • the gasket.
  • Perform once every 40 washes with no detergent or
    • bleach applied. Notification message appears after every 40 washes.
  • Make sure the drum is empty.
  • Do not use any cleaning agents for cleaning the
    • drum.

  •  Downloaded

    • 
  • Select to choose from more cycles available on the
    • SmartThings app on your smartphone.

  •  Quick Wash 15'

    • 
  • For lightly soiled items in less than 2.0 kg that you
    • want to wash quickly.
  • Use less than 20 g of detergent. Using more than 20
    • g of detergent may leave detergent residue.
  • For liquid detergent, use a maximum of 20 ml of
    • liquid detergent. 2

     Mixed Load

    

    ( WwCgc***

    models only)
  • For mixed load consisting of cotton and synthetic.
    • 4

     Super Speed

    

    ( WwDg5***

    models only)
  • Fast completion for everyday items such as
    • underwear and shirts.
  • The cycle time will differ depending on the water
    • supply conditions, load, and type of laundry. 5

     Less Microfiber

    
  • Use this cycle to reduce the amount of microfibers
    • generated during washing synthetic clothes. 2

     Intense Cold

    
  • Low temperature ecobubble cycle helps reduce
    • power consumption. 4

     Colours

    
  • Featuring additional rinses and reduced spinning to
    • ensure that the laundry is washed gently and rinsed thoroughly. 4 Untitled-2 40 Untitled-2 40 2026-02-06  12:07:40 2026-02-06  12:07:40

    Page 41
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 41

    English 41  Cycle  Description  Max load (kg)

     Wool/Delicates

    
  • Specific for machine-washable wool and delicates
    • fabrics such as sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.
  • The WOOL/DELICATES
    • cycle features gentle cradling and soaking to protect fibres from shrinkage/distortion.
  • A neutral detergent and liquid detergent is
    • recommended. 2

     Bedding

    
  • For bed spreads, bed sheets, bedding covers, etc.
  • For best results, wash only 1 type of bedding.
    • 2 

    Note

  • Loading the household washing machine or the household washer-dryer up to the capacity indicated by
    • the manufacturer for the respective programmes will contribute to energy and water savings.
  • The noise and remaining moisture content are influenced by the spinning speed: the higher the
    • spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.
  • The most efficient cycle in terms of energy consumption are generally those that perform at lower
    • temperatures and longer duration. Untitled-2 41 Untitled-2 41 2026-02-06  12:07:40 2026-02-06  12:07:40

    Page 42
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 42

    Operations English 42 Options  Option  Description   Wi-Fi

  • This icon indicates that the washing machine is connected to Wi-Fi .
    • 

     Drum Clean

     reminder
  • This icon indicates that you should clean the drum using the DRUM

    • Clean

    cycle.
  • After every 40 cycles, this icon appears for an hour and then turns
    • off automatically. The icon will appear for 5 more cycles, turn off, and then will not appear for another 40 cycles.   Child Lock
  • This icon indicates that Child Lock is on.
  • For more information on Child Lock , see page 43.
    •   Door Lock
  • This icon indicates the door is locked and cannot be opened.
  • The door locks automatically during a cycle and this indicator turns
    • on.
  • You can open the door when this icon disappears.
    • Delay End

    You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

  • Select a cycle. Then change the cycle settings if necessary.
  • Press Delay End
    • repeatedly until a desired end time is set.
  • Press Start/Pause .
    • The corresponding indicator turns on with the clock running.
  • To cancel the Delay End
    • , restart the washing machine by pressing Power . Real-life case You want to finish a two-hour cycle 3 hours later from now. For this, you add the Delay End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for this example. 2:00 pm Set Delay End to 3 hours 3:00 pm Start 5:00 pm End

    Untitled-2 42 Untitled-2 42 2026-02-06  12:07:41 2026-02-06  12:07:41

    Page 43
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 43

    English 43 Settings Child Lock

    To prevent accidents by children, Child Lock locks all buttons except for Power .

  • To set the Child Lock function, hold down Temp.
    • and Spin simultaneously for 3 seconds.
  • To release the Child Lock function, hold down Temp.
    • and Spin simultaneously for 3 seconds.

    Note

  • In the Child Lock state, you must first release the Child Lock if you want to add detergent or laundry.
  • Your setting will be kept even after restarting the machine.
    • Untitled-2 43 Untitled-2 43 2026-02-06  12:07:42 2026-02-06  12:07:42

    Page 44
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 44

    Operations English 44 Special features Smart Control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine

  • Download and open the SmartThings app on your smartphone or tablet (Android & iOS).
  • Tap Power to turn on the washing machine.
  • Tap and hold Smart Control
    • . a. The washing machine enters AP mode and connects to your smartphone or tablet. b. Tap Smart Control to authenticate your washing machine. c. Once the authentication process is complete, your washing machine is successfully connected to the app.
  • You can use various features available in the SmartThings app.

    • Note

  • If your washing machine fails to connect with the SmartThings app, try again.
  • Check your router if you experience any Internet connection problem after connecting your washing
    • machine with the SmartThings app.
  • If the Wi-Fi is off, tap and hold Temp.
    • and Smart Control simultaneously for 3 seconds to turn it on.
  • Turning the washing machine's Wi-Fi on allows you connect to the washing machine via SmartThings
    • app on your smartphone or tablet, regardless of the power status of the washing machine. However, the washing machine appears offline on the SmartThings app if the washing machine's Wi-Fi is off.
  • Close the door before starting the Smart Control function.
  • If you use your washing machine for a while without connecting it to the SmartThings app, a pop-up
    • message about Smart Control will show for 3 seconds.
  • If the washing machine's Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you
    • turn of the power. Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away.
  • If you turn on the Stay Connect function on the SmartThings app, the washing machine will stay in
    • standby power saving mode after completing a cycle.
  • The Stay Connect function will remain active for up to 24 Hours if the door remains closed.
  • When the Stay Connect function is active, the Smart Control , Door Lock , and Wi-Fi icons are illuminated
    • on your washing machine display.
  • You can conveniently control your washing machine, adding rinse, spin or dry cycles using the
    • SmartThings app. Untitled-2 44 Untitled-2 44 2026-02-06  12:07:42 2026-02-06  12:07:42

    Page 45
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 45

    English 45

    Note

  • The washing machine switches to standby power saving mode when operation is paused even if the
    • machine is not connected to the SmartThings app.
  • In some circumstances, only the Door Lock icon may be illuminated.
    • SmartThings Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point).
  • This appliance supports the Wi-Fi 2.4 GHz protocols.
    • Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “ SmartThings ”. Download and install the app on your device. 

    Note

    The app is subject to change without notice for improved performance. Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. 

    Note

    If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings
  • Make sure your smartphone or tablet is connected to a wireless network. If not, go to Settings and turn
    • on the wireless connection and select an AP (Access Point).
  • Open SmartThings on your smartphone or tablet.
  • If a message of “ A new device is found. ”, select Add .
  • If no message appears, select + and select your appliance in a list of devices available. If your appliance
    • is not listed, select Device Type > Specific Device Model , and then add your appliance manually.
  • Register your appliance to the SmartThings app as follows.
    • a. Add your appliance to SmartThings . Make sure your appliance is connected to SmartThings . b. When registration is complete, your appliance appears on your smartphone or tablet. Untitled-2 45 Untitled-2 45 2026-02-06  12:07:42 2026-02-06  12:07:42

    Page 46
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 46

    Operations English 46 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the open source license information as related to this product. This offer is valid to anyone in receipt of this information. Open Source Accouncement QR Code.  

    Note

  • When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the
    • indicative information.
  • Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and
    • with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Support home and enter the model name. Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz Untitled-2 46 Untitled-2 46 2026-02-06  12:07:42 2026-02-06  12:07:42

    Page 47
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 47

    English 47 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

    Drum Clean

    / Drum Clean⁺

    Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.

  • Press Power to turn on the washing machine.
  • Turn the Cycle Selector to select DRUM CLEAN

    • / Drum Clean⁺

    .
  • Press and hold Start/Pause .

    • Note

  • The water temperature for DRUM CLEAN

    • / Drum Clean⁺

     is set to 70 °C, which cannot be changed.
  • It is recommended to run the DRUM CLEAN

    • / Drum Clean⁺

     cycle once every 40 washes.
  • To prevent limescale, add the proper amount of detergent according to your local water hardness or add
    • a water softener additive together with the detergent.

    Drum Clean

    / Drum Clean⁺

    reminder Depending on the model, the DRUM CLEAN

    / Drum Clean⁺

     reminder is either an icon or an LED. For icons, the icon lights up on the control panel. For LEDs, the LED lights up next to DRUM CLEAN

    / Drum Clean⁺

    , or on the option area of the control panel.
  • The DRUM CLEAN

    • / Drum Clean⁺

     reminder blinks on the control panel once every 40 washes. It is advisable to perform DRUM CLEAN

    / Drum Clean⁺

     regularly.
  • When you first see this reminder blinking, you can ignore the reminder for 6 consecutive washes. From
    • the 7 th wash, the reminder no longer appears. However, it appears again on the second 40 th wash.
  • Even after the last process is terminated, the " 0" message may remain.
  • Even if " 0" does not disappear, the machine operates normally.
  • It is recommended to run the cycle regularly for hygienic purposes.
    • Untitled-2 47 Untitled-2 47 2026-02-06  12:07:42 2026-02-06  12:07:42

    Page 48
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 48

    Maintenance English 48 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 

    A

    A

  • Power off and unplug the washing machine from the
    • electrical outlet.
  • Open the filter cover (A).
  • TYPE 1: Gently press the top area of the filter
    • cover (A) to open.
  • TYPE 2: Push down the latch of the filter cover (A)
    • to open. 

    B

  • Put an empty, spacious container around the
    • cover, and stretch the emergency drain tube to the container while holding the tube cap (B). 

    C

  • Open the tube cap and let water in the emergency
    • drain tube (C) flow into the container.
  • When done, close the tube cap, and reinsert the tube.
    • Then, close the filter cover.

    Note

    Use a spacious container because the water in the drum may be more than expected. Untitled-2 48 Untitled-2 48 2026-02-06  12:07:43 2026-02-06  12:07:43

    Page 49
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 49

    English 49 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 

  • Turn off the washing machine, and unplug the power
    • cord.
  • Close the water tap.
  • Loosen and disconnect the water hose from the back
    • of the washing machine. Cover the hose with a cloth to prevent water from gushing out. 

  • Use pliers to pull out the mesh filter from the inlet
    • valve.
  • Submerge the mesh filter deeply in water so that the
    • threaded connector is also submerged.
  • Dry the mesh filter completely in the shade.
  • Reinsert the mesh filter into the inlet valve, and
    • reconnect the water hose to the inlet valve.
  • Open the water tap.
    • 

    Note

    If the mesh filter is clogged, an information code of “ 4C” appears on the screen. Untitled-2 49 Untitled-2 49 2026-02-06  12:07:44 2026-02-06  12:07:44

    Page 50
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 50

    Maintenance English 50 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 

  • Turn off the washing machine, and unplug the power
    • cord.
  • Drain the remaining water inside the drum. See the
    • “Emergency drain ” section.
  • Open the filter cover.
  • TYPE 1: Gently press the top area of the filter
    • cover to open.
  • TYPE 2: Push down the latch of the filter cover to
    • open.
  • Turn the debris filter knob to the left, and drain off
    • the remaining water. 

  • Clean the debris filter using soft brushes. Make
    • sure the drain pump propeller inside the filter is unclogged.
  • Reinsert the debris filter, and turn the filter knob to
    • the right. 

    Note

  • Some debris filters feature a safety knob that is
    • designed to prevent accidents by children. To open the safety knob of the debris filter, push in and turn it anticlockwise. The spring mechanism of the safety knob helps open the filter.
  • To close the safety knob of the debris filter, turn it
    • clockwise. The spring makes a rattling sound, which is normal. 

    Note

    If the debris filter is clogged, an information code of “ 5C” appears on the screen.

    Caution

  • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
  • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
    • failure or a leak. Untitled-2 50 Untitled-2 50 2026-02-06  12:07:44 2026-02-06  12:07:44

    Page 51
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 51

    English 51 Detergent drawer 

    A

  • While holding down the release lever (A) on the inner
    • of the drawer, slide open the drawer.
  • Remove the release lever and the liquid detergent
    • guide from the drawer. 

  • Clean the drawer components in flowing water using
    • a soft brush. 

  • Clean the drawer recess using a bottle brush to
    • remove detergent residues and limescale on the drawer recess.
  • Reinsert the release lever and the liquid detergent
    • guide to the drawer.
  • Slide the drawer inward to close it.
    • 

    Note

    To remove remaining detergent, perform the RINSE+SPIN  cycle with the drum being empty. Untitled-2 51 Untitled-2 51 2026-02-06  12:07:45 2026-02-06  12:07:45

    Page 52
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 52

    Maintenance English 52 Recovery from freezing The washing machine may freeze when it drops below 0 °C.

  • Turn off the washing machine, and unplug the power cord.
  • Pour warm water over the water tap to loosen the water hose.
  • Disconnect the water hose, and soak it in warm water.
  • Pour warm water into the drum and leave it for about 10 minutes.
  • Reconnect the water hose to the water tap.

    • Note

    If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally. Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing machine and unplug the power cord.
  • Turn the Cycle Selector to select a RINSE+SPIN
    • .
  • Empty the drum, and press Start/Pause .
  • When the cycle is complete, close the water tap and disconnect the water hose.
  • Turn off the washing machine, and unplug the power cord.
  • Open the door to let air circulate through the drum.
    • Untitled-2 52 Untitled-2 52 2026-02-06  12:07:45 2026-02-06  12:07:45

    Page 53
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 53

    English 53 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions.  Problem  Action  Does not start.

  • Make sure the washing machine is plugged in.
  • Make sure the door is properly closed.
  • Make sure the water taps are open.
  • Make sure to press or tap Start/Pause to start the washing machine.
  • Make sure Child Lock
    • is not activated.
  • Before the washing machine starts to fill, it will make a series of clicking
    • noises to check the door lock and does a quick drain.
  • Check the fuse or reset the circuit breaker.
    •  Water supply is insufficient, or no water is supplied.
  • Fully open the water tap.
  • Make sure the door is properly closed.
  • Make sure the water supply hose is not frozen.
  • Make sure the water supply hose is not kinked or clogged.
  • Make sure there is sufficient water pressure.
    •  After a cycle, detergent remains in the detergent drawer.
  • Make sure the washing machine is running with sufficient water pressure.
  • Make sure the detergent is added to the centre of the detergent drawer.
  • Make sure the rinse cap is inserted properly.
  • If using granular detergent, make sure the detergent selector is in the
    • upper position.
  • Remove the rinse cap and clean the detergent drawer.
    •  Excessive vibrations or makes noise.
  • Make sure the washing machine is installed on a level, solid floor that is
    • not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine.
  • Make sure the shipping bolts are removed.
  • Make sure the washing machine is not contacting any other object.
  • Make sure the laundry load is balanced.
  • The motor can cause noise during normal operation.
  • Overalls or metal-decorated clothes can cause noise while being washed.
    • This is normal.
  • Metal objects such as coins can cause noise. After washing, remove these
    • objects from the drum or filter case. Untitled-2 53 Untitled-2 53 2026-02-06  12:07:45 2026-02-06  12:07:45

    Page 54
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 54

    Troubleshooting English 54  Problem  Action  Does not drain and/ or spin.

  • Make sure the drain hose is straightened all the way to the drain system. If
    • you encounter a drain restriction, call for service.
  • Make sure the debris filter is not clogged.
  • Close the door and press or tap Start/Pause . For your safety, the washing
    • machine will not tumble or spin unless the door is closed.
  • Make sure the drain hose is not frozen or clogged.
  • Make sure the drain hose is connected to a drain system that is not
    • clogged.
  • If the washing machine is not supplied with sufficient power, the washing
    • machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally. Spinning does not work.
  • Make sure laundry is spread out evenly.
  • Make sure the washing machine is on a flat, stable surface.
  • Redistribute the load. If only one item of clothing needs washing, such as a
    • bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “ Ub” check message will be shown in the display.  The door does not open.
  • Press or tap Start/Pause to stop the washing machine.
  • It may take a few moments for the door lock mechanism to disengage.
  • The door will not open until 3 minutes after the washing machine has
    • stopped or the power turned off.
  • Make sure all the water in the drum is drained.
  • The door may not open if water remains in the drum. Drain the drum and
    • open the door manually.
  • Make sure the door lock light is off. The door lock light turns off after the
    • washing machine has drained.  Excessive suds.
  • Make sure you use the recommended types of detergent as appropriate.
  • Use high efficiency (HE) detergent to prevent oversudsing.
  • Reduce the detergent amount for soft water, small loads, or lightly soiled
    • loads.
  • Non-HE detergent is not recommended.
    •  Cannot apply additional detergent.
  • Make sure the remaining amount of detergent and fabric softener is not
    • over the limit. Untitled-2 54 Untitled-2 54 2026-02-06  12:07:45 2026-02-06  12:07:45

    Page 55
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 55

    English 55  Problem  Action  Stops.

  • Plug the power cord into a live electrical outlet.
  • Check the fuse or reset the circuit breaker.
  • Close the door and press the Start/Pause button to start the washing
    • machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Before the washing machine starts to fill, it will make a series of clicking
    • noises to check the door lock and does a quick drain.
  • There may be a pause or soak period in the cycle. Wait briefly and the
    • washing machine may start.
  • Make sure the mesh filter of the water supply hose at the water taps are
    • not clogged. Periodically clean the mesh filter.
  • If the washing machine is not supplied with sufficient power, the washing
    • machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.  Fills with the wrong water temperature.
  • Fully open both taps.
  • Make sure the temperature selection is correct.
  • Make sure the hoses are connected to the correct taps. Flush water lines.
  • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot
    • water at the tap. Also, check the water heater capacity and recovery rate.
  • Disconnect the hoses and clean the mesh filter. The mesh filter may be
    • clogged.
  • While the washing machine fills, the water temperature may change
    • as the automatic temperature control feature checks incoming water temperature. This is normal.
  • While the washing machine fills, you may notice just hot and/or just cold
    • water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.  Load is wet at the end of a cycle.
  • Use the High or Extra High spin speed.
  • Use high efficiency (HE) detergent to reduce oversudsing.
  • Load is too small. Small loads (one or two items) may become unbalanced
    • and not spin completely.
  • Make sure the drain hose is not kinked or clogged.
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    Page 56
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 56

    Troubleshooting English 56  Problem  Action  Leaks water.

  • Make sure the door is properly closed.
  • Make sure all hose connections are tight.
  • Make sure the end of the drain hose is correctly inserted and secured to
    • the drain system.
  • Avoid overloading.
  • Use high efficiency (HE) detergent to prevent oversudsing.
  • Check if there is something stuck between the door and the diaphragm.
  • If there is something stuck between the door and the diaphragm, it
    • may cause a leak or damage to the diaphragm.  Has odours.
  • Excessive suds collect in recesses and can cause foul odours.
  • Run cleansing cycles to sanitize periodically.
  • Clean the door seal (diaphragm).
  • Dry the washing machine interior after a cycle has finished.
    •  No bubbles are seen (Bubble models only).
  • Overloading may screen bubbles.
  • Severely contaminated laundry may not generate bubbles.
    •  Increased time of washing
  • The actual washing time may differ from the estimated time initially
    • displayed on the control panel upon cycle selection.
  • If a problem persists, contact a service center. The number of the service center is on the label attached
    • to the product.
  • Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused
    • by a repair which does not follow the instructions in these Repair Guides. Any damage to the product caused by an attempted repair (by anyone other than a Samsung certified service provider) will also not be covered by the warranty. Untitled-2 56 Untitled-2 56 2026-02-06  12:07:45 2026-02-06  12:07:45

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    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 57

    English 57 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.  Code  Action

     4C

    Water is not supplied.
  • Make sure the water taps are open.
  • Make sure the water hoses are not clogged.
  • Make sure the water taps are not frozen.
  • Make sure the washing machine is running with sufficient water pressure.
  • Make sure that the cold water tap and the hot water tap are properly connected.
  • Clean the mesh filter as it may be clogged.
  • When the " 4C" message appears, the machine drains water for 3 minutes. In the
    • meantime, the power button will be disabled.

     4C2

  • Make sure the cold water supply hose is firmly connected to the cold water tap.
    • If it is connected to the hot water tap, the laundry may be deformed with some cycles.

     5C

    Water is not draining.
  • Make sure the drain hose is not frozen or clogged.
  • Make sure the drain hose is positioned correctly, depending on the connection
    • type.
  • Clean the debris filter as it may be clogged.
  • Make sure the drain hose is straightened all the way to the drain system.
  • If the information code remains, contact a customer service centre.
    •  dC Operating the washing machine with the door open.
  • Make sure the door is properly closed.
  • Make sure laundry is not caught in the door.

    •  Oc

    Water is overflowed.
  • Restart after spinning.
  • If the information code remains on the display, contact a local Samsung service
    • centre.

     Lc, Lc1

    Check the drain hose.
  • Make sure the end of the drain hose is not placed on the floor.
  • Make sure the drain hose is not clogged.
  • If the information code remains, contact a customer service centre.

    •  3C

    Check the motor for operation.
  • Try restarting the cycle.
  • If the information code remains, contact a customer service centre.
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    Page 58
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 58

    Troubleshooting English 58  Code  Action

     Uc

    The electronic control needs to be checked.
  • Check if power is supplied properly.
  • If the information code remains, contact a customer service centre.
    • Low voltage detected.
  • Check if the power cord is plugged in.
  • If the information code remains, contact a customer service centre.

    •  Hc

    High temperature heating check.
  • If the information code remains, contact a customer service centre.

    •  1C

    The Water Level sensor is not working properly.
  • Try power off and restarting the cycle.
  • If the information code remains, contact a customer service centre.

    •  Ac

    Check communications between main and sub PBAs.
  • Try power off and restarting the cycle.
  • If the information code remains, contact a customer service centre.
    •  0 The machine does not turn off automatically after the last spinning process, and the " 0" message remains.
  • The machine operates normally without running the DRUM CLEAN
    •  cycle. However, it is recommended to run the cycle for hygienic purposes.  Ub Spinning does not work.
  • Make sure laundry is spread out evenly.
  • Make sure the washing machine is on a flat, stable surface.
  • Redistribute the load. If only one item of clothing needs washing, such as a
    • bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “ Ub” check message will be shown in the display. If any information code keeps appearing on the screen, contact a local Samsung service centre. Untitled-2 58 Untitled-2 58 2026-02-06  12:07:46 2026-02-06  12:07:46

    Page 59
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 59

    English 59 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems. Washing Wash tub–shaped symbol with wavy rim and the number ninety-five inside it.  95 °C normal wash. Wash tub–shaped symbol with wavy rim and the number sixty inside it.  60 °C normal wash. Wash tub–shaped symbol with wavy rim, the number sixty inside, and one horizontal bar beneath it.  60 °C mild wash. Wash tub–shaped symbol with wavy rim and the number forty inside.  40 °C normal wash. Wash tub–shaped symbol with wavy rim, the number forty inside, and one horizontal bar beneath it.  40 °C mild wash. Wash tub–shaped symbol with wavy rim, the number forty inside, and two horizontal bars beneath it.  40 °C very mild wash. Wash tub–shaped symbol with wavy rim and the number thirty inside it.  30 °C normal wash. Wash tub–shaped symbol with wavy rim, the number thirty inside, and one horizontal bar beneath it.  30 °C mild wash. Wash tub–shaped symbol with wavy rim, the number thirty inside, and two horizontal bars beneath it.  30 °C very mild wash. Wash tub–shaped symbol with wavy rim and a hand inside it.  Hand wash. Wash tub–shaped symbol with wavy rim and two crossed diagonal lines overlaying it.  Do not wash. 

    Note

    The numbers in the wash tub specify the maximum washing temperatures in degrees celsius which must not be exceeded. Bleaching Triangle symbol  Any bleach allowed. Triangle with two diagonal lines inside it.  Only oxygen bleach allowed. Triangle with two crossed diagonal lines.  Do not bleach. Drying Square with a circle inside it and two dots within the circle.  Tumble drying / normal temperture / maximum exhaust temperatue 80 °C. Square with a circle inside it and a dot within the circle.  Tumble drying / lower temperature / maximum exhaust temperature 60 °C. Square with a circle inside it and two crossed diagonal lines overlaying it.  Do not tumble dry Square with a vertical line inside it.  Line drying. Square with two vertical lines inside it.  Drip line drying. Square with a horizontal line inside it.  Flat drying. Square with two horizontal lines inside it.  Drip flat drying. Square with a diagonal line and a vertical line inside it.  Line drying in the shade. Square with a diagonal line and two vertical lines inside it.  Drip line drying in the shade. Square with a diagonal line and a horizontal line inside it.  Flat drying in the shade. Square with a diagonal line and two horizontal lines inside it.  Drip flat drying in the shade. 

    Note

  • The dots indicate the drying level of the dryer.
  • The lines indicate the type and place of the
    • drying. Untitled-2 59 Untitled-2 59 2026-02-06  12:07:50 2026-02-06  12:07:50

    Page 60
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 60

    Specification English 60 Ironing Iron symbol with three dots inside it.  Iron at maximum sole plate temperature of 200 °C. Iron symbol with two dots inside it.  Iron at maximum sole plate temperature of 150 °C. Iron symbol with a dot inside it.  Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam). Iron symbol with two crossed diagonal lines overlaying it.  Do not iron. 

    Note

    The dots indicate the temperature ranges for ironing (regulator, steam, travel irons and ironing machines). Professional care Circle with the letter P inside it.  Professional dry-cleaning in perchloroethylene and/or hydrocarbons (heavy benzines) with normal process. Circle above a horizontal line with the letter P inside it.  Professional dry-cleaning in perchloroethylene and/or hydrocarbons (heavy benzines) with gentle process. Circle with the letter F inside it.  Professional dry-cleaning in hydrocarbons (heavy benzines) with normal process. Circle above a horizontal line with the letter F inside it.  Professional dry-cleaning in hydrocarbons (heavy benzines) with gentle process. Circle and two crossed diagonal lines overlaying it.  Do not dry-clean. Circle with the letter W inside it.  Professional wet-cleaning. Circle above a horizontal line with the letter W inside it.  Mild professional wet-cleaning. Circle above two horizontal lines with the letter W inside it.  Very mild professional wet-cleaning. Circle with the letter W inside it and two crossed diagonal lines overlaying it.  Do not wet-clean. 

    Note

  • The letters in a circle indicate the solvents ( P ,
    • F ) used in dry cleaning or wet cleaning ( W ).
  • Generally, the line under the symbol indicates
    • a milder treatment (e.g. gentle cycle for easy- care items). The double line indicates care levels with particularly gentle treatment. Untitled-2 60 Untitled-2 60 2026-02-06  12:07:52 2026-02-06  12:07:52

    Page 61
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 61

    English 61 Protecting the environment

  • This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe
    • local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
  • Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
  • Use stain removal products and bleaches before the wash cycle only when necessary.
  • Save water and electricity by only washing full loads (the exact amount depends upon the program
    • used). Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end-users for a minimum period of 10 years after placing the last unit of the model on the market.
  • Door, door hinges and seals, other seals, door locking assembly, and plastic peripherals such as
    • detergent dispensers.
  • Listed parts can be purchased at below website.
  • http://www.samsung.com/support
    • Untitled-2 61 Untitled-2 61 2026-02-06  12:07:52 2026-02-06  12:07:52

    Page 62
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 62

    Specification English 62 Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z) . 

    A

    B

    C

    D

    E

      Type  Front loading washing machine Model name

    Ww1*Dg5*

    Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 575 mm (WW1*DG5*)

    D

    640 mm

    E

    1090 mm Water pressure 50-1000 kPa Net weight 72.0 kg Maximum load capacity Washing and spinning 11.0 kg Power consumption Washing and heating

    Ac 220-240 V /

    50 Hz

    1900-2300 W

    Spin revolutions

    1400 Rpm

    Untitled-2 62 Untitled-2 62 2026-02-06  12:07:52 2026-02-06  12:07:52

    Page 63
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 63

    English 63  Type  Front loading washing machine Model name

    Ww9*Cgc*

    Ww8*Cgc*

    Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 575 mm

    D

    630 mm

    E

    1080 mm Water pressure 50-1000 kPa Net weight 65.0 kg Maximum load capacity Washing and spinning 9.0 kg 8.0 kg Power consumption Washing and heating

    Ac 220-240 V /

    50 Hz

    1900-2300 W

    Spin revolutions

    1400 Rpm

    

    Note

  • The design and specifications are subject to change without notice for quality improvement purposes.
  • The dimensions stated here may differ slightly from the actual measurements depending on the
    • measuring method. EPREL information To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/** where ** is the product’s EPREL registration number. You can find the registration number on the rating label of your product. Untitled-2 63 Untitled-2 63 2026-02-06  12:07:52 2026-02-06  12:07:52

    Page 64
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 64

    Specification English 64 Indicative information (According to EU 2019/2023 )  Model  Cycles  Capacity (kg)  Program Time

     (Hh:Mm)

     Energy Consumption  (kWh/Cycle)  Water Consumption  (L/cycle)  Maximum Temperature

    (°C)

     Remaining Moisture Content (%)  Spinning Speed (RPM)

     Ww9*Cgc*

     Eco 40-60

      9  3:48  0.690  71.0  28  53.9  1400  4.5  2:54  0.465  47.0  28  53.9  1400  2.5  2:44  0.222  34.6  23  53.9  1400

     Cotton

    20°C

     9  3:19  0.357  117.0  20  53.0  1400

     Cotton

    60°C

     9  2:25  1.504  134.0  55  53.0  1400

     Cotton

    60°C + Bubble Soak  9  2:55  2.099  134.0  60  53.0  1400

     Synthetics

    40°C

     4  2:59  0.819  61.4  40  33.0  1200

     Quick Wash 15'

    Cold  2  0:15  0.015  43.0  15  105.0  800

     Ww8*Cgc*

     Eco 40-60

      8  3:38  0.734  65.0  30  53.9  1400  4  2:48  0.432  45.0  27  53.9  1400  2  2:16  0.223  31.0  23  53.9  1400

     Cotton

    20°C

     8  3:19  0.339  104.0  20  53.0  1400

     Cotton

    60°C

     8  2:25  1.659  127.0  55  53.0  1400

     Cotton

    60°C + Bubble Soak  8  2:55  2.192  127.0  60  53.0  1400

     Synthetics

    40°C

     4  2:59  0.819  61.4  40  33.0  1200

     Quick Wash 15'

    Cold  2  0:15  0.015  43.0  15  105.0  800

     Ww1*Dg**

     Eco 40-60

      11  4:00  0.930  93.8  33  53.9  1400  5.5  3:00  0.490  59.4  27  53.9  1400  3  2:40  0.234  31.4  23  53.9  1400

     Cotton

    20°C

     11  3:59  0.336  132.0  20  50.0  1400

     Cotton

    60°C

     11  2:32  1.390  132.0  60  50.0  1400

     Cotton

    60°C + Bubble Soak  11  3:02  2.170  147.0  60  50.0  1400

     Synthetics

    40°C

     4  2:59  0.735  58.0  40  33.0  1200

     Quick Wash 15'

    Cold  2  0:15  0.015  41.0  15  105.0  800
  • The values given for programmes other than the ECO 40-60
    • programme and the wash and dry cycle are indicative only. Untitled-2 64 Untitled-2 64 2026-02-06  12:07:53 2026-02-06  12:07:53

    Page 65
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 65

    English 65

  • The time values stated here may differ from the actual values due to the influence of the water
    • pressure/hardness/temperature, type/amount/soiling level of the laundry, type/amount of the detergent used, power supply, and the selected additional functions. Untitled-2 65 Untitled-2 65 2026-02-06  12:07:53 2026-02-06  12:07:53

    Page 66
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 66

    English 66 Contact information

    Questions Or Comments?

     Country

     Call

     Or Visit Us Online At

    Uk

    0333 000 0333 www.samsung.com/support

    Ireland (Eire)

    0818 717100

    Germany

    06196 77 555 77

    France

    01 48 63 00 00

    Spain

    91 175 00 15

    Portugal

    210 608 098 Chamada para a rede fixa nacional Dias úteis das 9h às 20h

    Luxemburg

    +352 2610 37 10

    Netherlands

    +31 88 909 0111

    Belgium

    +32 26200210

    Norway

    21 62 90 99

    Denmark

    70 70 19 70

    Finland

    OLD 030-622 75 15, NEW number: 0800 528 475

    Sweden

    0771-400 300

    Austria

    0800 72 67 864 (0800-Samsung)

    Switzerland

    0800 726 786

    Hungary

    06 1 42 92 312 

    Czech

    800726786 

    Slovakia

    0800726786 

    Untitled-2 66 Untitled-2 66 2026-02-06  12:07:53 2026-02-06  12:07:53

    Page 67
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 67

    English 67

     Country

     Call

     Or Visit Us Online At

    Croatia

    072 726 786 www.samsung.com/support

    Bosnia

    055 233 999 North Macedonia 023 207 777

    Montenegro

    020 405 888

    Slovenia

    080 697 267 (brezplačna številka)

    Serbia

    011 321 6899 Kosovo 038 40 30 90

    Albania

    045 620 202

    Bulgaria

    0800 111 31 - Безплатен за всички оператори *3000 - Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък

    Romania

    0800872678 - Apel gratuit *8000 - Apel tarifat în reţea Program Call Center Luni - Vineri: 9 AM - 6 PM

    Italia

    800-Samsung (800.7267864)

    Cyprus

    8009 4000 only from landline, toll free

    Greece

    80111-SAMSUNG (80111 726 7864) from mobile and land line (+30) 210 6897691 from mobile and land line

    Poland

    801-172-678*
  • (opłata według taryfy operatora)

    • Lithuania

    8-800-77777

    Latvia

    8000-7267

    Estonia

    800-7267

    Ukraine

    0-800-502-000 Untitled-2 67 Untitled-2 67 2026-02-06  12:07:53 2026-02-06  12:07:53

    Page 68
    Samsung WW90CGC0EDAB Front Load Washing Machine manual — page 68

    Untitled-2 68 Untitled-2 68 2026-02-06  12:07:54 2026-02-06  12:07:54

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