Bosch SHE88PZ65N Dishwasher
Frequently Asked Questions (10)
What do the error codes E:09, E:11, E:13, and E:14 mean on the SHE88PZ65N?
Error code E:09 indicates water in the sump due to dirty or blocked filters — clean the filters to resolve it. E:11 means the drain line is clogged or the drain hose is kinked, clogged, or blocked, or the drain pump impeller is blocked. E:13 indicates the drain pump is blocked or the pump cover is loose, requiring cleaning and re-locking the cover. E:14 indicates supply voltage is too low (less than 98 volts), which is not a dishwasher fault — have the electrical installation checked. (Page 52)
How do I reset the dishwasher to factory settings?
You can reset all settings to the factory default by navigating to the 'Factory setting' option in the settings menu and selecting 'Reset'. To access the settings menu, press and hold the Info button for 3 seconds, then scroll with the > button until 'Factory setting' is displayed, and confirm with the setting buttons. Note that after a factory reset, you will be taken directly to the first-time startup settings. (Page 16)
How do I set up the dishwasher for the first time when I turn it on?
When the dishwasher is switched on for the first time, it automatically enters the first-time setup mode, displaying 'Scroll with < >, Set with + -, Leave with Setup 3 sec.' on the display. You will need to configure language (default: American English), time format (default: 12h), time setting (default: 12:00), water hardness, and rinse aid dispenser level. Use the > button to scroll through settings and the +/- buttons to make selections, then press and hold the Info button for 3 seconds to save. (Page 14)
How do I connect my dishwasher to the Home Connect app?
First, install the Home Connect app on your mobile device and ensure Wi-Fi is turned on in the dishwasher settings. Navigate to the settings menu by pressing the Info button for 3 seconds, scroll to 'Network login' and select either 'Autom./WPS' (if your router supports WPS) or 'Manual', then scroll to 'Connect to App' and follow the app's directions to link the appliance to your account. Alternatively, you can press the Remote Start button to initiate the Home Connect setup. (Pages 17–18)
How do I add and set the correct amount of rinse aid?
Open the rinse aid dispenser by pressing the latch on the lid, then fill it with liquid rinse aid until full — do not overfill and wipe up any spills. The amount dispensed can be adjusted from 0 to 6 via the settings menu; a setting of 5 is recommended for best drying results. If streaks remain on dishes, lower the setting; if dishes are not drying well enough, increase it. (Pages 23–24)
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How often should I clean the dishwasher filters, and how do I do it?
The filter system should be cleaned 3–6 times per year for light to average use, and 8–12 times per year for heavy use. To clean, unscrew the Large Object Trap and remove the entire filter system, then detach the microfilter from the fine filter and rinse all parts under running water using a soft brush — do not use abrasive brushes or steel wool. Reinstall in reverse order and lock the Large Object Trap by aligning the marking arrows. (Pages 49–50)
Why is my dishwasher not starting or the wash cycle not resuming?
Common reasons include the door not being properly latched, no power to the unit (check fuses, circuit breaker, or power cord), or Delay Start or Child Lock being activated. If the wash cycle won't resume after the door was opened, it is likely because the door remained open for more than 4 seconds after pressing Start — press the Start button again and close the door within 4 seconds. You can also reset the dishwasher by pressing and holding the START button for at least 3 seconds. (Pages 52–53)
What types of items should NOT be washed in the SHE88PZ65N dishwasher?
Items not recommended for dishwasher use include acrylic, adhesive-joined pieces, bone-handled utensils, iron cookware, pewter, brass, bronze, tin, and wooden items such as bowls and utensils with wooden handles. Additionally, you should never load paper products, plastic bags, or packing materials into the dishwasher. Only wash household dishware and kitchenware that is rated as dishwasher-safe. (Pages 25–26)
How do I set the water hardness on the dishwasher, and when is special salt required?
Access the water hardness setting by pressing the Info button for 3 seconds to enter the settings menu, scroll with the > button until water hardness is shown, adjust with the +/- buttons, and save by holding the Info button for 3 seconds. Salt is not required when the hardness setting is 0–8 (soft water); for tap water above 7°dH (1.2 mmol/l), the water softening system and special dishwasher salt must be used. You can use the included Water Hardness Test Strip to determine your water hardness level. (Pages 20–21)
What safety precautions should I follow when opening the dishwasher door during or after a wash cycle?
Always use caution when opening the door during or after a wash cycle, as hot water or steam may escape and cause injury. Do not fully open the door until water noises have stopped and steam has subsided. Additionally, dishes can be very hot immediately after a cycle ends, so open the door slightly and allow dishes to cool for a few minutes before unloading. (Pages 8, 43, 46)
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