Name: Samsung RF28R7201SR French Door Refrigerator
Brand: Samsung

Question 1

How do I reset the water filter indicator?

Accepted Answer

After replacing the system filter, push the Filter button until the screen displays the new replacement date. This resets the filter’s life cycle measurement timer.

Question 2

What is Ice Max?

Accepted Answer

The Ice Max setting allows you to produce up to an additional 1.3 lbs of cubes per day (up to maximum setting), providing a total storage capacity of approximately 4.2 lbs ice at any given time.

Question 3

What are the overall dimensions of the RF28R7201SR refrigerator?

Accepted Answer

The refrigerator dimensions with hinges, handles, and doors are 35 3/4" x 70" x 36 1/2" (W x H x D). Without hinges and doors, the dimensions are 35 3/4" x 68 7/8" x 29 3/8". The unit weighs 322 lbs. (Page 2)

Question 4

What is the total storage capacity of the RF28R7201SR?

Accepted Answer

The total capacity of the refrigerator is 28 cu. ft. This is broken down into 15.9 cu. ft. for the refrigerator section, 3.8 cu. ft. for the FlexZone™ Drawer, and 8.3 cu. ft. for the freezer. (Page 2)

Question 5

Can I control this refrigerator remotely with my smartphone?

Accepted Answer

Yes, the RF28R7201SR is Wi-Fi and Bixby enabled, allowing you to use your smartphone to control the temperature and monitor your refrigerator remotely. (Page 1)

Question 6

What warranty coverage comes with the RF28R7201SR?

Accepted Answer

The refrigerator includes one year of parts and labor coverage, five years of parts and labor on the sealed refrigeration system only (compressor, evaporator, condenser, drier, and connecting tubing), and ten years of parts with five years of labor on the digital inverter compressor. (Page 2)

Question 7

How many door bins does the refrigerator section have and how are they arranged?

Accepted Answer

The refrigerator section has 6 door bins total. The right door has 3 gallon bins, while the left door has 3 regular bins. (Page 2)

Question 8

Is the RF28R7201SR energy efficient?

Accepted Answer

Yes, the RF28R7201SR is ENERGY STAR® rated with an energy consumption of 755 kWh/yr. It is also Energy Star® compliant. (Page 1)

Question 9

Should I install the refrigerator directly next to a wall?

Accepted Answer

For optimal usage and to be able to open the refrigerator doors completely, Samsung recommends you do not install the refrigerator next to a wall. If installation next to a wall is necessary, allow at least 2.5 inches of clearance on the hinge side where the handle may make contact. (Page 2)

Question 10

What shelving and storage features are included in the refrigerator section?

Accepted Answer

The refrigerator section includes 5 tempered glass spill-proof shelves, one of which is adjustable for tall oversized items, along with 2 humidity-controlled crispers and 6 door bins. It also features high efficiency LED lighting and a modern external filtered water and ice dispenser that dispenses both crushed and cubed ice. (Page 2)

Question 11

What are the four temperature settings available in the FlexZone™ Drawer?

Accepted Answer

The FlexZone™ Drawer offers four temperature zones: Meat/Fish (29°F), Cold Drinks (33°F), Deli/Snacks (37°F), and Wine/Party Dishes (42°F). It also includes a Smart Divider to help keep items organized within the drawer.

Question 12

How much clearance is needed when installing the refrigerator?

Accepted Answer

Allow at least 1 inch of clearance at the rear for proper air circulation and water/electrical connections, and a minimum of 3/8 inch clearance at the sides and top for ease of installation. Additionally, allow 2.5 inches of clearance on the hinge side when installing next to a wall where the handle may make contact.

Question 13

What is the total capacity of the RF28R7201SR refrigerator?

Accepted Answer

The total capacity of the RF28R7201SR is 28 cubic feet. This is broken down into 15.9 cu. ft. for the refrigerator, 3.8 cu. ft. for the FlexZone™ Drawer, and 8.3 cu. ft. for the freezer.

Question 14

What type of ice dispenser does the RF28R7201SR have?

Accepted Answer

The refrigerator features a modern external filtered water and ice dispenser that produces both crushed and cubed ice. It also includes the Ice Max feature, which can store up to 4.2 lbs of ice.

Question 15

Is the RF28R7201SR Energy Star certified?

Accepted Answer

Yes, the RF28R7201SR is ENERGY STAR® rated with an energy consumption of 755 kWh per year. It is Energy Star® compliant.

Question 16

What is the warranty coverage for the RF28R7201SR?

Accepted Answer

The refrigerator comes with a one-year parts and labor warranty, five years of parts and labor coverage on the sealed refrigeration system, and ten years of parts with five years of labor on the Digital Inverter Compressor. The sealed refrigeration system includes the compressor, evaporator, condenser, drier, and connecting tubing.

Question 17

Can I control the RF28R7201SR remotely with my smartphone?

Accepted Answer

Yes, the RF28R7201SR is Wi-Fi and Bixby enabled, allowing you to control the temperature and monitor your refrigerator remotely using your smartphone.

Question 18

What are the overall dimensions and weight of the RF28R7201SR?

Accepted Answer

The refrigerator measures 35 3/4" x 70" x 36 1/2" (W x H x D) with hinges, handles, and doors, and weighs 322 lbs. Shipping dimensions are 38 1/4" x 75 3/4" x 36 1/4" with a shipping weight of 344 lbs.

Question 19

What color options are available for the RF28R7201SR?

Accepted Answer

The refrigerator is available in three fingerprint resistant finishes: Stainless Steel (model RF28R7201SR), Black Stainless Steel (model RF28R7201SG), and Tuscan Stainless Steel (model RF28R7201DT). All finishes feature a special coating designed to reduce smudges and minimize cleaning.

Question 20

Should I install the RF28R7201SR directly next to a wall?

Accepted Answer

For optimal usage and to be able to open the refrigerator doors completely, Samsung advises not to install the refrigerator next to a wall. If installation next to a wall is necessary, allow at least 2.5 inches of clearance on the hinge side where the handle may make contact.

Question 21

How many temperature zones does the refrigerator have?

Accepted Answer

The refrigerator has two humidity-controlled crisper drawers in the main refrigerator section, plus the FlexZone™ Drawer which features 4 separate temperature zones for flexible storage. This allows customized temperature control for different types of food storage. (Page 2)

Question 22

What is the total capacity and how is it divided?

Accepted Answer

The total capacity is 28 cu. ft., divided into: Refrigerator at 15.9 cu. ft., FlexZone™ Drawer at 3.8 cu. ft., and Freezer at 8.3 cu. ft. This provides ample storage space for various food items and frozen goods. (Page 2)

Question 23

What colors are available for the RF28R7201Sr?

Accepted Answer

The RF28R7201Sr is available in three fingerprint-resistant finishes: Stainless Steel, Black Stainless Steel, and Tuscan Stainless Steel. All finishes feature a special finish designed to reduce smudges and minimize cleaning. (Page 1)

Question 24

How long is the warranty coverage for different parts?

Accepted Answer

The warranty includes one (1) year parts and labor on the refrigerator, five (5) years parts and labor on the sealed refrigeration system only (compressor, evaporator, condenser, drier and connecting tubing), and ten (10) years parts and five (5) years labor on the Digital Inverter Compressor. (Page 2)

Question 25

What smart features does the RF28R7201Sr have?

Accepted Answer

The refrigerator is Wi-Fi and Bixby enabled, allowing you to use your smartphone to control the temperature and monitor your refrigerator remotely. This provides convenient access to your appliance from anywhere. (Page 1)

Question 26

How do I install the refrigerator next to a wall?

Accepted Answer

Ensure there is adequate clearance on hinge side of refrigerator when installing next to a wall where handle may contact. Also, allow for 1" minimum rear clearance for proper air circulation and water/electrical connections.

Question 27

How do I clean the fingerprint resistant finish?

Accepted Answer

For cleaning, use mild soap or a suitable detergent specifically designed to remove fingerprints. Rinse with warm water then dry thoroughly using soft cloth. Avoid cleaners that contain ammonia.

Question 28

What should I do if the refrigerator door alarm sounds?

Accepted Answer

The door alarm will sound if a compartment or FlexZone drawer is left open for approximately two minutes. Close the door or cabinet firmly after use to deactivate the alarm.

Question 29

How often should I replace the water filter?

Accepted Answer

Use the water and ice dispenser filtration system by replacing the filter every six months (1 year for Flex model) for optimal performance. A low filter indicator will display on display when it needs replacement.

Question 30

What is Twin Cooling Plus®?

Accepted Answer

Twin Cooling Plus® technology independently controls the temperature and humidity inside the refrigerator and freezer compartments, providing optimal food preservation by maintaining a constant temperature without flavor transfer between stored foods.

Question 31

How can I connect the refrigerator to Wi-Fi?

Accepted Answer

To use remote control features via smartphone, download the Samsung SmartThings app and follow the in-app setup wizard instructions to enable wireless connectivity for your appliance. Refer to user manual or online support center for detailed steps.

Question 32

What are the temperature settings available in the FlexZone™ Drawer?

Accepted Answer

The FlexZone™ Drawer has four temperature zone settings: Meat/Fish (29°F), Cold Drinks (33°F), Deli/Snacks (37°F), and Wine/Party Dishes (42°F). Each zone can be adjusted independently using the Smart Divider to organize different types of food appropriately. (Page 2)

Question 33

How much ice can the Ice Max feature store?

Accepted Answer

The Ice Max feature stores up to 4.2 lbs of ice. This allows you to have a substantial amount of ice available for drinks and other uses. (Page 1)

Question 34

What clearance space is needed for proper installation?

Accepted Answer

You should allow 2.5" of clearance on the hinge side when installing next to a wall, 1" minimum clearance at the rear for air circulation and water/electrical connections, and 3/8" minimum clearance at the sides and top. For optimal usage and to open doors completely, do not install the refrigerator next to a wall. (Page 2)

Question 35

What are the actual dimensions of the RF28R7201Sr?

Accepted Answer

The refrigerator dimensions are 35 3/4" wide x 70" high x 36 1/2" deep (with hinges, handles and doors). Without hinges and door, the dimensions are 35 3/4" x 68 7/8" x 29 3/8", and the unit weighs 322 lbs. (Page 2)

Question 36

How many door bins does the refrigerator have and what sizes?

Accepted Answer

The refrigerator has 6 total door bins: 3 Gallon Bins on the right door and 3 Regular Bins on the left door. Additionally, there are 5 tempered glass spill-proof shelves throughout the refrigerator section for flexible storage options. (Page 2)

Question 37

How much clearance do I need when installing the refrigerator?

Accepted Answer

You need to allow 1 inch minimum clearance at the rear for proper air circulation and water/electrical connections, and a 3/8 inch minimum clearance at the sides and top for ease of installation. Additionally, allow 2.5 inches of clearance on the hinge side when installing next to a wall where the handle may make contact. (Page 2)

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