Whirlpool WH31S1E Side-by-Side Refrigerator
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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
29 totalWhat should I do before using my Whirlpool Wh31S1E refrigerator for the first time?
Before using the refrigerator for the first time, remove all packing materials including the foam base and adhesive tape holding accessories in place. Allow the refrigerator to stand upright for 4 hours before using, then plug it into a grounded 3-prong outlet.
How do I set the temperature on the Whirlpool Wh31S1E?
Use the control dial to control the refrigerator temperature manually. Turn the knob to number 4 for normal use, numbers 5-7 when cooler temperature is needed, or numbers 1-3 when warmer temperature is needed. The larger the number, the cooler the interior temperature will be. Turn the dial to 0 to stop cooling.
What type of refrigerant does the Whirlpool Wh31S1E use?
The Whirlpool Wh31S1E uses R600a refrigerant, which is flammable. You must not damage the cooling system during transportation and installation to prevent safety hazards.
What electrical outlet requirements does the Wh31S1E have?
The refrigerator must be plugged into a grounded 3-prong outlet. Do not remove the ground prong, do not use an adapter, and do not use an extension cord, as failure to follow these instructions can result in death, fire, or electrical shock.
How should I store food in my Whirlpool Wh31S1E?
Food should be kept in sealed containers to prevent odors or drying. Hot food should be cooled down before placing into the appliance to prevent an increase in interior temperature and power consumption, as placing food inside too soon will impact the performance.
Is professional servicing required for the Whirlpool Wh31S1E?
Yes, servicing shall be done by factory authorized service personnel only, so as to minimize the risk of possible ignition due to incorrect parts or improper service.
Show 23 more questions
What should I do with my old refrigerator before disposal?
How many people are needed to install the Whirlpool Wh31S1E?
What safety precautions should I take to avoid electrical shock with the Wh31S1E?
How can I minimize power consumption on my Whirlpool Wh31S1E?
What do the temperature settings on my Whirlpool WH31S1E mean?
What kind of refrigerant is used in this refrigerator?
What are some tips to maintain optimal refrigerator performance?
What safety measures are needed during refrigerator installation?
How should I dispose of my Whirlpool WH31S1E refrigerator responsibly?
What are the safety concerns with using R600a in my refrigerator?
How should I handle electrical shock hazards when installing my refrigerator?
How do I properly ground the Whirlpool WH31S1E?
What should I do before disposing of my old refrigerator?
How do I properly install the refrigerator?
How should I set up the temperature control dial?
How do I properly defrost the freezer compartment?
What steps should I follow during a power outage?
How do I properly clean the exterior of my Whirlpool WH31S1E?
What should I do if the door of my refrigerator does not close tightly?
Where can I find troubleshooting instructions for common issues?
What should I do if I find my old refrigerator before disposing?
How do I safely ground my Whirlpool WH31S1E refrigerator?
How do I set up my Whirlpool WH31S1E refrigerator for the first time?
Full Manual
9 pages
####### W11662552C
CUSTOMER SERVICE NUMBER In the U.S. 1-855-666-4477
KEEP THIS GUIDE FOR FUTURE REFERENCE! Warrantor: Zhongshan Galanz Consumer Electric Appliances Co., Ltd, Guangdong 528428
Use and Care Guide
Model No.: WH31S1E/WH31BKE
/™ ©2024 Whirlpool. All rights reserved. Manufactured under license
®
by Galanz-Zhongshan Galanz Consumer Electric Appliances Co., Ltd., Guangdong, China. Limited warranty provided by manufacturer.
To ensure proper use of this appliance and for your safety, please read the following instructions completely before operating this appliance.
Disposal of the refrigerator
Grounding instructions Location requirements
#### Replacement of interior light
#### Limited warranty
|| | |---|
–DANGER
WARNING| |---|
IMPORTANT SAFETY INSTRUCTIONS
|When using electrical appliances, basic safety precautions should always be followed to reduce the risk of explosion, fire, electrical shock, and/or injury to persons, including the following: Read all instructions before using the appliance.
1. This appliance must be grounded. Connect only to properly grounded outlet See Important Grounding Instructions on page 2.
2. Install or locate this refrigerator only in accordance with the provided Installation Instructions.
3. To protect against electric shock, do not place cord, plug, or refrigerator in water or other liquid.
4. The refrigerant of this product is R600a, which is flammable. Make sure not to damage the cooling system during the transportation and
5. Please note that servicing shall be done by factory authorized service personnel, so as to minimize the risk of possible ignition due to incorrect parts or improper service.
installation.
SAVE THESE INSTRUCTIONS| |---|
##### DISPOSAL OF THE REFRIGERATOR
|WARNING| |---|
Before you throw away your old refrigerator:
All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with a qualified disposal company for instructions.
|WARNING| |---| | |
This appliance must be grounded due to the event of an electrical short circuit. This appliance is equipped with a grounded wire and a grounded plug. Refrigerator must be plugged into a properly installed grounded 3 prong outlet.

Consult a qualified electrician or service technician if the
grounding instructions are not completely understood or if
doubt exists as to whether the appliance is properly grounded.
|WARNING| |---| | |
Do not install in a location where the temperature will fall below 55 °F (13 °C).2. For best performance, do not install the refrigerator behind a cabinet door.
The refrigerator should be located on a firm, flat surface that is strong3. enough to support the refrigerator when it is fully loaded.
.90 °F (32 °C)
|WARNING| |---|
|WARNING
| |---| | |
Before using the refrigerator for the first time, remove all of the packing materials, including the foam base and adhesive tape holding accessories in place.
|WARNING| |---| | |
Turn the knob to number "4" for normal use.• Turn the knob to number "5-7", when cooler temperature needed.• Turn the knob to number "1-3", when warmer temperature needed.•
###### PARTS AND FEATURES
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Freezer compartment Lamp and temperature control knob Glass shelf Crisper glass cover Vegetable crisper Rod
5
###### SPECIFICATIONS
|Model|Model|WH31S1E/ WH31BKE| |---|---|---| |Electric shock protection type|Electric shock protection type|I| |Capacity (cu.ft)|Capacity (cu.ft)|3.1| |Voltage (V)|Voltage (V)|120| |Frequency (Hz)|Frequency (Hz)|60| |Current (A)|Current (A)|0.8| |Sound [dB]|Sound [dB]|< 42
| |Refrigerant|Refrigerant|R600a/0.85oz| |Net weight (lbs)|Net weight (lbs)|52.91| |Interior temperature (F)|Interior temperature (F)|32~46.4| |Dimension (Inches)|Width|19.13| |Dimension (Inches)|Depth|21.10| |Dimension (Inches)|Height|32.79|
|WARNING| |---| | |
Clean the exterior surface with warm water and mild detergent. Rinse thoroughly and dry with a clean, soft cloth.
The door gasket must be kept clean to ensure a proper seal. Make sure to clean
the gasket frequently with the method as described above for exterior cleaning.
1/4" (0.64 cm).
the
6
|WARNING| |---| | |
IMPORTANT: Do not use sharp or pointed objects to remove frost or ice from the surfaces of the freezer compartment. This can cause damage to the compartment walls and cooling coils, and will void the warranty.
When a power failure occurs, the refrigerator can normally keep food cool for several hours. Do not put additional food into the appliance during a power failure, and avoid opening the door. Disconnect the plug from the outlet, and reconnect when the power has been restored. Always inspect for, and discard in the refrigerator or freezer before resuming useanyspoiledor thawed food of the appliance.
,
it’s recommended
|WARNING| |---|
|WARNING
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,
|10
Top hinge cover1 Top hinge screw2 Top hinge3
Cabinet plugs5
Middle plug7
Refrigerator Door Plug9 Middle Hinge Screws10
Middle Hinge8

Freezer Door4 Refrigerator Door6
Leveling Legs11 Bottom Hinge Screws12 Bottom Hinge13
NOTE: Do not tilt the appliance over 45 degree when reversing the door as possible damage to the sealed system may occur.
Remove Freezer Door.
Remove middle hinge screws and middle hinge.
|11




Uninstall the cover and replace the light with a screwing light 120 V/10 W. Refer to the illustrations and instructions below:
1. Move the lamp cover 1.2" - 2" (3.05 - 5.08 cm) according to arrow point direction.
2. Take out the lamp cover.
3. Rotate and take out the bulb in counterclockwise direction.
4. Replace bulb and reinstall lamp cover.
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|WARNING| |---| | |
| | | | |---|---|---| | | | | | | | | | | |Consult with a qualified electrician| | | | | | | | | | | |Check to make sure that nothing inside the Refrigerator is causing the door to not close| | | | |
| | | | |---|---|---| | | | | | | | | | | |Make sure that nothing inside the refrigerator is causing the door to not close| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |the| |
##### Assistance
Before calling for assistance or service, please check “Troubleshooting”. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
##### For parts replacement
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit and work correctly because they are made with the same precision used to build every
new refrigerator.
To locate factory specified replacement parts in the area, call us or the nearest designated service center.
In the U.S.A. toll free: 1-855-666-4477.
Limited Warranty
This warranty applies to products purchased and used in the U.S. This is the only express warranty for this product and is in lieu of any other warranty.
This product is warranted to be free from defects in material and workmanship for a period of one year from the date of original purchase or date of delivery, whichever is later, except as noted below. During this period, we will repair or replace this product at our option.
This warranty extends only to the original consumer purchaser and does not cover a defect resulting from abuse, misuse, neglect including failure to clean product regularly in accordance with manufacturer's instructions, use for commercial purposes, or any use not in conformity with the printed directions.
This warranty is provided by Galanz-Zhongshan Galanz Consumer Electric Appliances Co.,Ltd.
We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.
If you have a claim under this warranty, please call our CUSTOMER SERVICE NUMBER: For faster service please have model number and1-855-666-4477. serial number ready for operator to assist you.