Bosch B36FD Freezer Refrigerator

Register your appliance and join the Bosch family of perks: bosch-home.com/us/ mybosch Freezer refrigerator

B36FD

Use and Care Manual Freezer refrigerator

2 Table of contents 1 Safety......................................................................... 4 1.1 Safety definitions....................................................... 4 1.2 General information................................................... 4 1.3 Intended use ............................................................. 4 1.4 Restrictive Use.......................................................... 4 1.5 Safe transport ........................................................... 4 1.6 Safe installation......................................................... 4 1.7 Safe use.................................................................... 5 1.8 Damaged appliance .................................................. 5 1.9 State of California Proposition 65 Warnings .............. 6 2 Preventing material damage .................................... 7 3 Environmental protection and energy-saving ........ 7 3.1 Disposal of packaging............................................... 7 3.2 Saving energy........................................................... 7 4 Installation and connection...................................... 7 4.1 Included in delivery ................................................... 7 4.2 Criteria for the installation location ............................ 8 4.3 Installing the appliance.............................................. 8 4.4 Preparing the appliance for first use.......................... 8 4.5 Connecting the appliance to the drinking water connection ................................................................ 8 4.6 Connecting the appliance to the electricity supply ..... 8 5 Familiarizing yourself with your appliance ............. 9 5.1 Appliance.................................................................. 9 5.2 Control panel........................................................... 10 5.3 Control panel (submenu)......................................... 11 5.4 Control panel and controls (ice and water dispenser) ............................................................... 12 6 Features................................................................... 12 6.1 Shelf ....................................................................... 12 6.2 Variable shelf .......................................................... 12 6.3 Storage container.................................................... 13 6.4 Fruit and vegetable container with humidity controller................................................................. 13 6.5 Container divider..................................................... 13 6.6 Frozen food pull-out container................................. 13 6.7 Suspended frozen food container............................ 13 6.8 Door tray................................................................. 13 6.9 Ice storage container............................................... 13 7 Basic Operation ...................................................... 14 7.1 Switching on the appliance...................................... 14 7.2 Operating tips.......................................................... 14 7.3 Switching off the appliance...................................... 14 7.4 Setting the temperature unit.................................... 14 7.5 Setting the temperature........................................... 14 8 Additional functions ............................................... 14 8.1 Super cooling ......................................................... 14 8.2 Super freezing......................................................... 14 8.3 Vacation mode ......................................................... 15 8.4 Energy-saving mode ................................................ 15 8.5 Freshness mode ...................................................... 15 8.6 Interior lighting.......................................................... 15 8.7 Sabbath mode.....................

3 18 Customer Service ................................................. 30 18.1 Model number (E-Nr.) and production number

(Fd) ...................................................................... 31

4

Observe the following safety instructions.

1.1 Safety definitions

Here you can find explanations of the safety signal words used in this manual.

Warning

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

Caution

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

Notice:

This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

1.2 General information

¡ Read this manual carefully. ¡ Keep the manual and the product information in a safe place for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit.

1.3 Intended use

Only use this appliance:

¡ for chilling and freezing food, for dispensing ice and water. ¡ for normal household use and in enclosed spaces in a residential environment. ¡ Up to an altitude of 13,100 ft (4000 m) above sea level.

1.4 Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Do not let children play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

1.5 Safe transport

Warning

The heavy weight of the appliance may result in injury when lifted.

▶Do not lift the appliance on your own.

1.6 Safe installation

Warning

Incorrect installation is dangerous.

▶Connect and operate the appliance only in accordance with the specifications on the rating plate.

▶Connect the appliance to a power supply with alternating current only via a correctly installed socket outlet with grounding.

▶The protective conductor system of the domestic electrical installation must be properly installed.

▶Never equip the appliance with an external switching device, e.g. a timer or remote control.

▶When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.

▶When installing the appliance, check that the power cord is not trapped or damaged.

If the insulation of the power cord is damaged, that can be dangerous.

▶Never let the power cord come into contact with heat sources.

Warning

If the appliance's ventilation openings are closed off, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

▶Keep ventilation openings in the appliance casing or in the integrated casing clear of obstruction.

Warning

It is dangerous to use an extended power cord and non- approved adapters.

▶Do not use extension cords or multiple socket strips.

▶Only use adapters and power cords approved by the manufacturer.

▶If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

Important Safety Instructions

Read And Save These Instructions

5 Portable multiple socket strips or portable power supply units may overheat and cause a fire. ▶Do not place portable multiple socket strips or power supply units on the back of the appliance. 1.7 Safe use

Warning

Warning

Warning

Warning

Warning

Warning

Caution

Warning

Important Safety Instructions

Read And Save These Instructions

6 Improper repairs are dangerous. ▶Repairs to the appliance should only be performed by authorized service providers. ▶Only original spare parts may be used to repair the appliance. ▶If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

Warning

Important Safety Instructions

Read And Save These Instructions

Preventing material damage

Notice:

Environmental protection and energy-saving

3.1 Disposal of packaging The packaging materials are environmentally compatible and can be recycled. ▶Sort the individual components by type and dispose of them separately.

3.2 Saving energy If you follow these instructions, your appliance will use less power.

Selecting the installation location ¡ Keep the appliance out of direct sunlight. ¡ Install the appliance as far away as possible from heating elements, stoves and other heat sources: – Maintain a 11/4" (30 mm) clearance to electric or gas stoves. – Maintain an 1113/16" (300 mm) clearance to oil or solid-fuel stoves. ¡ Never cover or block the external ventilation openings.

Saving energy during use Note: The arrangement of the fittings does not affect the energy consumption of the appliance. ¡ Open the appliance only briefly and then close it carefully. ¡ Never cover or block the interior ventilation openings or the exterior ventilation openings. ¡ Transport purchased food in a cooler and place quickly in the appliance. ¡ Allow warm food and drinks to cool down before storing them. ¡ Thaw frozen food in the refrigerator compartment to utilize the low temperature of the food. ¡ Always leave some space between the food and to the back panel. ¡ Vacuum the external ventilation grilles when they are dusty.

Installation and connection

4.1 Included in delivery After unpacking all the parts, check for any damage in transit and for completeness of delivery. If you have any concerns, contact your dealer or our Customer Service → Page 30. The delivery consists of the following: ¡ Free-standing appliance ¡ Equipment and accessories1

1 Depending on the appliance specifications

Installation and connection

4.2 Criteria for the installation location

Warning If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

Only install the appliance in a space with a volume of at least 35 ft³ (1 m³) per 0.3 oz (8 g) refrigerant. The amount of refrigerant is indicated on the rating label. "Appliance", Fig. 1 / 9, Page 10

The weight of the appliance from factory may be up to 320 lbs (145 kg) depending on the model.

The subfloor must be sufficiently stable to bear the weight of the appliance.

The surface must be level.

Over-and-under and side-by-side installation If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

4.3 Installing the appliance

Install the appliance in accordance with the enclosed installation instructions.

4.4 Preparing the appliance for first use

4.5 Connecting the appliance to the drinking water connection

Requirements

4.6 Connecting the appliance to the electricity supply

The appliance is now ready to use.

Familiarizing yourself with your appliance 5 Familiarizing yourself with your appliance

5.1 Appliance Here you can find an overview of the parts of your appliance.

A

B

A

B

1 Control panel → Page 10

2 Ice storage container

3 Variable shelf → Page 12

4 Fruit and vegetable container with humidity controller → Page 13

Familiarizing yourself with your appliance 10 5 Storage container → Page 13 6 Ice and water dispenser → Page 20 7 Water filter → Page 19 8 Interior lighting 9 Rating label → Page 31 10 Mullion rail with condensation protection → Page 7 11 Door tray for large bottles → Page 13 12 Frozen food pull-out container → Page 13 13 Suspended frozen food container → Page 13 14 Container divider → Page 13 15 Screw foot 5.2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 1 2 3 4 5 6 7 8 9 10 11 12 13 2 1 switches Super cooling on or off. 2 Displays the set temperature for the refrigerator compartment in °F or °C. 3 / (Refrigerator compartment) sets the temperature of the refrigerator compartment. 4 switches freshness mode on or off. 5 switches energy-saving mode on or off. 6 switches vacation mode on or off. 7 switches the appliance on or off. 8 switches off the alarm. 9 opens and closes the menu. 10 lights up when the filter needs to be replaced. 11 switches Super freezing on or off. 12 Displays the set temperature for the freezer compartment in °F or °C. 13 / (Freezer compartment) sets the temperature of the freezer compartment.

Familiarizing yourself with your appliance 11 5.3 Control panel (submenu) You can configure further settings in the submenu. 1 2 3 4 5 6 7 8 9 3 1 Displays the selected submenu. 2 / (Submenu) is used to navigate through the submenu. 3 opens the menu for setting Home Connect. 4 opens the menu for setting the lighting. 5 opens the menu for changing the temperature unit. 6 Displays the settings of the submenu. 7 / (Submenu setting) changes the submenu setting. 8 opens the menu for setting the door alarm. 9 opens the menu for setting the filter.

Features

5.4 Control panel and controls (ice and water dispenser)

You can find an overview of the parts of your ice and water dispenser here.

1 2 3 4 5 6 7 8

1 locks or unlocks the ice and water dispenser.

2 switches the permanent light for the ice and water dispenser on or off.

3 sets dispensing to ice cubes.

4 sets dispensing to crushed ice.

5 sets dispensing to water.

6 sets dispensing to a specific amount of water.

7 Dispensing button

8 Drip grate → Page 22

Features

6 Features

The features of your appliance depend on the model.

6.1 Shelf

Notice: If fitted at an angle, the hooks on the shelf can scratch the rear panel of the refrigerator compartment.

▶Ensure that the shelf is horizontal and that the hooks are properly fitted in place.

To vary the shelf as desired, you can remove the shelf and re-insert it elsewhere.

→ "Removing the shelf", Page 23

Note

To avoid impeding the circulation of air, do not cover the inner ventilation openings.

6.2 Variable shelf

Use the variable shelf to store tall items, e.g. cans or bottles, on the shelf below.

You can remove the front section of the variable shelf and slide it below the rear part of the shelf.

Features 13

6.3 Storage container

The temperatures in the storage container are lower than in the refrigerator compartment. Temperatures below 32 °F (0 °C) may occur occasionally.

In order to reach temperatures close to 32 °F (0 °C) in the storage container, switch on the freshness mode.

→ Page 15

Use the lower temperatures in the storage container to store highly perishable food, e.g. fish, meat and sausages.

6.4 Fruit and vegetable container with humidity controller

Store fresh fruit and vegetables loose in the fruit and vegetable container.

Cover any chopped fruit and vegetables, or store in air- tight packaging.

You can adjust the humidity in the fruit and vegetable container using the humidity controller and a special seal. This allows fresh fruit and vegetables to be stored up to twice as long as with conventional storage.

The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity controller:

• Move inwards for low humidity when primarily storing fruit or mixed items, or if the appliance is very full.

• Move outwards for high humidity when primarily storing vegetables or when the appliance is not very full.

Condensation may form in the fruit and vegetable container depending on the food and quantity stored. Remove the condensation with a dry cloth and adjust the air humidity to a lower setting using the humidity controller.

To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approximately 46 °F (8 °C) to 54 °F (12 °C), e.g. pineapple, bananas, citrus fruits, cucumbers, zucchinis, bell peppers, tomatoes and potatoes.

6.5 Container divider

Warning

Children may climb into the appliance and suffocate.

▶Never remove the container divider from the suspended frozen food container.

Notice

The container divider for the suspended frozen food container will be damaged if removed.

▶Never remove the container divider from the suspended frozen food container.

To vary the division of the suspended frozen food container you can move the container divider.

6.6 Frozen food pull-out container

In order to achieve an improved overview and to remove frozen food more quickly, remove the frozen food pull-out container.

6.7 Suspended frozen food container

Store large frozen items in the suspended frozen food container.

6.8 Door tray

To adjust the door tray as desired, you can remove the door tray, and re-insert it elsewhere.

→ "Removing the door tray", Page 23

6.9 Ice storage container

If the ice and water dispenser is switched on, the ice cubes that are produced are automatically stored in the ice storage container.

Warning

Reaching into the dispenser opening of the ice storage container can cause cuts.

▶Never reach into the dispenser opening of the ice storage container.

Warning

Contact with ice cubes and cold surfaces may cause burns by refrigeration.

▶Avoid prolonged contact between the skin and ice cubes or metal surfaces in the ice storage container.

Notice

The ice and water dispenser may become blocked or damaged by food or objects stored in the ice storage container.

▶Never store food or objects in the ice storage container.

▶Never use the ice storage container to store ice cubes that were not made using the ice cube maker.

Basic Operation

Tips ¡ Remove larger quantities of ice cubes from the ice storage container or store them in the frozen food pull- out container. → Page 24 ¡ Use both hands to pull out the ice storage container as this is heavy when full.

Basic Operation

7 Basic Operation

7.1 Switching on the appliance

7.2 Operating tips ¡ Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached. ¡ The front and side panels of the housing heat up occasionally. This prevents condensation from forming. ¡ When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset. ¡ The temperature in the appliance varies due to the following conditions: – How often the appliance is opened – Load capacity – Temperature of newly stored food – Ambient temperature – Direct sunlight

7.3 Switching off the appliance ▶Press the power button.

7.4 Setting the temperature unit You can choose between the temperature unit °F and °C.

7.5 Setting the temperature Setting the refrigerator compartment temperature ▶Press the up/down buttons (Refrigerator compartment) repeatedly until the temperature display (refrigerator compartment) shows the desired temperature setting. The recommended temperature in the refrigerator compartment is 37 °F (3 °C).

Setting the freezer compartment temperature ▶Press the up/down buttons (Freezer compartment) repeatedly until the temperature display (freezer compartment) shows the desired temperature setting. The recommended temperature in the freezer compartment is 0 °F (−18 °C).

Additional functions

8 Additional functions

Find out which additional functions can be used for your appliance.

8.1 Super cooling With Super cooling, the refrigerator compartment cools as cold as possible. Switch on Super cooling before placing large quantities of food in the refrigerator compartment. Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling ▶Press the Super cooling button. a The Super cooling icon lights up. Note: After approximately 6 hours, the appliance switches to normal operation.

Switching off Super cooling ▶Press the Super cooling button. a The previously set temperature is displayed.

8.2 Super freezing With Super freezing, the freezer compartment cools as cold as possible. Switch on Super freezing 1 to 2 hours before placing food weighing 4.4 lbs (2 kg) or more into the freezer compartment. Use Super freezing to accelerate ice cube production. Note: When Super freezing is switched on, increased noise may occur.

Switching on Super freezing ▶Press the Super freezing button. a The Super freezing icon lights up. Note: After approximately 8 hours, the appliance switches to normal operation.

Additional functions 15 Switching off Super freezing ▶Press . a The previously set temperature is displayed. 8.3 Vacation mode If you are going to be away for a long time, you can switch on energy-saving vacation mode on the appliance.

Caution

43 °F (6 °C)

43 °F (6 °C)

6 °F (−14 °C)

36 °F (2 °C)

Alarm 16

8.8 Filter change notification Every 6 months, the filter change notification will come on. lights up. Note: Increased water consumption switches the filter change notification on sooner.

Switching off the filter change notification

8.9 Filter change status If you replace the filter before the filter change notification, reset the filter change status.

The measurement of the filter change status is running

Reset the filter change status

Resetting the filter change status

Alarm

9 Alarm

9.1 Door alarm If the appliance door is open for a while, the door alarm switches on. A warning tone sounds and flashes.

Switching off the door alarm ▶Close the appliance door or press . a The warning tone is switched off. a goes out.

Door alarm warning signal You can activate or deactivate the door alarm warning tone.

On - Door alarm warning tone activated Off - Door alarm warning tone deactivated

Activating the door alarm warning signal

Deactivating the door alarm warning signal

9.2 Temperature alarm If the freezer compartment becomes too warm, the temperature alarm will switch on. A warning tone sounds and the set temperature (freezer compartment) and flash.

Caution During the thawing process, bacteria may multiply and spoil the frozen food.

▶Do not refreeze partly or completely thawed food. ▶Refreeze food only after cooking. ▶The frozen items should no longer be stored for the maximum storage period.

The temperature alarm can be switched on in the following cases:

¡ The appliance is switched on. Do not store any food until the appliance has reached the set temperature.

¡ Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance.

¡ The freezer compartment door is open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm ▶Press . a The warning tone is switched off. a The temperature display (freezer compartment) briefly indicates the warmest temperature reached in the freezer compartment. The temperature display (freezer compartment) then indicates the set temperature again. a From this time on, the warmest temperature is recalculated and saved.

Home Connect®

10 Home Connect®

This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app.

The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country. You can find information on this at: www.home-connect.com.

Home Connect® 17 To be able to use Home Connect®, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the Home Connect® app. After switching on the appliance, wait at least 2 minutes until internal device initialization is complete. Only then should you set up Home Connect®. The Home Connect® app guides you through the entire registration process. Follow the instructions in the Home Connect® app to implement the settings. Tip: Follow the instructions in the Home Connect® app as well. Notes ¡ Also note the safety information in this instruction manual and ensure that it is also observed when operating the appliance using the Home Connect® app. → "Safety", Page 4 ¡ Operating the appliance on the appliance itself always takes priority. It is not possible to operate the appliance using the Home Connect® app during this time. 10.1 Setting up the Home Connect® app

Refrigerator compartment 18

10.5 Resetting the Home Connect® settings If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi-Fi), you can reset the Home Connect® settings.

10.6 Remote diagnostics Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, if your appliance is connected to the Home Connect® server and if Remote Diagnostics is available in the country where you are using the appliance. Tip: Further information and details about the availability of Remote Diagnostics in your country can be found in the Service/Support section of your local website: www.home- connect.com.

10.7 Data Protection Please read this information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance transmits the following types of data to the Home Connect® server (initial registration): ¡ Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your home appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time. Note: Please note that the Home Connect® functions can only be used in conjunction with the Home Connect® app. Information on data protection can be retrieved in the Home Connect® app.

11 Refrigerator compartment You can keep dairy products, eggs, prepared meals, pastries, open preserves and hard cheese in the refrigerator compartment. The temperature can be set from 33 °F (1 °C) to 43 °F (6 °C). The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

11.1 Tips for storing food in the refrigerator compartment ¡ Only store food when fresh and undamaged. ¡ Store food covered or in air-tight packaging. ¡ To avoid impeding the circulation of air and to prevent food from freezing, do not place food in front of the inner ventilation openings or in direct contact with the back wall. ¡ Allow hot food and drinks to cool down first before placing in the appliance. ¡ Observe the best-before date or expiration date specified by the manufacturer.

11.2 Chill zones in the refrigerator compartment The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone The coldest zone is in the storage container. Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.

Warmest zone The warmest zone is at the very top of the door. Tip: Store groceries that do not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its flavor and the butter will still be easy to spread.

12 Freezer compartment You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from 6 °F (−14 °C) to −7 °F (−22 °C). Long-term storage of food should be at 0 °F (−18 °C) or lower. The freezer compartment can be used to store perishable food long-term. The low temperatures slow down or stop the spoilage.

Water system 19 12.1 Tips for storing food in the freezer compartment ¡ Store food in air-tight packaging. ¡ Do not bring food which is to be frozen into contact with frozen food. ¡ Distribute the food over a wide area in the suspended frozen food container. 12.2 Tips for freezing fresh food ¡ Freeze fresh and undamaged food only. ¡ Freeze food in portions. ¡ Cooked food is more suitable for freezing than food that can be eaten raw. ¡ Vegetables: Wash, chop up and blanch before freezing. ¡ Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution. ¡ Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and curd cheese, prepared meals and leftovers. ¡ Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yogurt, sour cream, crème fraîche and mayonnaise. Packing frozen food If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.

Caution

Water system

Changing the water filter or replacing it with a bypass cap

Ice and water dispenser Use the ice and water dispenser to dispense ice cubes, crushed ice, and chilled water. To achieve maximum ice cube production of up to 12 lbs (5.4 kg) within a period of 24 hours: ¡ Set the freezer compartment to the coldest temperature. ¡ Empty the ice storage container every 3 hours. The quantity of ice cubes produced can vary due to the following conditions: ¡ How often the appliance is opened ¡ Amount of food stored ¡ Ambient temperature and ambient humidity ¡ Water pressure and condition of the water filter Note: The ice and water dispenser is locked when the appliance door is open.

Using the ice and water dispenser Notes ¡ Ice cube production starts as soon as the appliance is switched on and the freezer compartment has reached the set temperature. ¡ As soon as the freezer compartment reaches the set temperature, the first batch of ice cubes will be ready in approximately 4 hours. ¡ Once the appliance has been connected or a new water filter has been installed, there will be air in the water system. Requirement: The appliance is connected to the drinking water connection.

Water system 21 Dispensing ice or water ▶Press the desired selection option and press the glass against the dispensing button ⁠. ‒ Flush the water system if water has not been drawn for 5 days. To flush the water system, dispense 2 liters of water. Tip: Hold the glass directly under the dispenser opening. Notes ¡ After a while of continuous dispensing, the ice or water stops being dispensed. Wait a few seconds before dispensing ice or water again. ¡ After ice or water has been dispensed several times consecutively, it stops being dispensed. Wait a few minutes before dispensing ice or water again. ¡ When changing from to , a few ice cubes may be released the next time you dispense. ¡ When changing from to , a small amount of crushed ice may be released the next time you dispense. Bottle fill option You can dispense a specific amount of water with the bottle fill option. Note: The factory-set amount of water is approx. 17 fl oz (0.5 l). Filling a bottle

Defrosting

Switching off the permanent light ▶Press . a goes out.

Switching on ice cube production ▶Press and hold + at the same time until the light bar lights up fully. a Ice cube production starts and the selection option that was last used lights up.

Switching off ice cube production ▶Press and hold + at the same time until the light bar lights up fully. a The ice dispenser and ice cube production stop.

Defrosting

14 Defrosting

Defrosting

14.1 Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically.

14.2 Defrosting in the freezer compartment

The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

Cleaning and maintenance

15 Cleaning and maintenance

Cleaning and maintenance

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Customer Service must clean inaccessible points. Cleaning by Customer Service can give rise to costs.

15.1 Preparing the appliance for cleaning

15.2 Cleaning the appliance

Warning Moisture intrusion may cause an electric shock.

▶Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

Notice: Unsuitable cleaning agents may damage the surfaces of the appliance.

▶Do not use hard scouring pads or cleaning sponges. ▶Do not use strong or abrasive cleaning agents. ▶Do not use cleaning agents with a high alcohol content. ▶Do not use stainless-steel cleaning agents on the outside of the appliance.

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.

▶Never clean fittings and accessories in the dishwasher.

Clean the following with a dish cloth, lukewarm water and a little pH-neutral liquid detergent: – The outside of the appliance – The inside of the appliance – The fittings – The accessories – The door seals

15.3 Cleaning the drip tray

Regularly check the drip tray for water spillages and clean as necessary.

Cleaning and maintenance 23 15.4 Removing the fittings If you want to clean the fittings thoroughly, remove these from your appliance. Removing the shelf ▶Lift the shelf and remove it ⁠. Removing the door tray ▶Lift the door tray and remove it. Removing the storage container

Cleaning and maintenance 24

Warning

Cleaning and maintenance 25 Removing the telescopic rails

Cleaning and maintenance

Removing the shelf above the storage container

Fruit and vegetable container cover To clean the fruit and vegetable container cover thoroughly, you can remove it.

Removing the fruit and vegetable container cover

Fitting the fruit and vegetable container cover

If the fruit and vegetable container cover is still bent, move the humidity regulator to and fro until the fruit and vegetable container cover clips into place.

Troubleshooting 27 Troubleshooting 16 Troubleshooting Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.

Warning

Issue Cause and troubleshooting The appliance is not cooling, the displays and lighting are lit. Showroom mode is switched on.

The LED lighting does not work. Various causes are possible. ▶Call customer service. → "Customer Service", Page 30

Home Connect® is not working properly. Various causes are possible. ▶Go to www.home-connect.com.

"E" or "d" appears on the temperature display. The electronics have detected a fault.

A warning signal sounds and flashes. The door alarm is switched on. The appliance door is open. ▶Close the appliance door.

A warning tone sounds and the temperature display (freezer compartment) and flash. The temperature alarm is switched on. Various causes are possible.

External ventilation openings are covered up. ▶Remove any obstructions from in front of the external ventilation openings.

Large quantities of fresh food have been placed inside. ▶Switch on Super freezing before placing a larger amount of food in the appliance. → "Switching on Super freezing", Page 14

Troubleshooting

Issue Cause and troubleshooting The temperature differs greatly from the setting. Various causes are possible.

Troubleshooting 29 Issue Cause and troubleshooting Ice cube production is low. ▶Change the water filter. → Page 20 The ice and water dispenser is not functioning. Ice cube production is switched off. ▶Switch on ice cube production. → Page 22 The keylock is switched on ▶Switch off the keylock. → Page 21 The ice storage container is not fully inserted. ▶Fully insert the ice storage container. → Page 24 Ice cubes are frozen together in the ice chute. ▶Remove the ice cubes from the ice chute, for example using a wooden spoon. Low water pressure. ▶Check the pressure of the water supply system or the external water filter system, e.g. reverse osmosis system. Connect the appliance only to a water connection with sufficient water pressure. → Page 7 The water filter is blocked. ▶Change the water filter. → Page 20 There is no water being supplied to the appliance. ▶Ensure that there is a water supply and that the shut-off valve on the water connection is open. Contact an installer if necessary. Kink in the water hose. ▶Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose. Fault in the ice and water dispenser.

Storage and disposal 30 Issue Cause and troubleshooting The appliance makes noises. Bottles or containers are touching. ▶Move the bottles or containers away from each other. Super freezing is switched on. No action required. 16.1 Power failure During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food. Notes ¡ Open the appliance as little as possible during a power failure and do not place any other food in the appliance. ¡ Check the quality of the food immediately after a power failure. – Dispose of any frozen food that has defrosted and is warmer than 41 °F (5 °C). – Cook or fry slightly thawed frozen food, and then either consume it or freeze it again. 16.2 Conducting an appliance self-test Your appliance has an appliance self-test which displays faults that can be eliminated by your customer service.

Technical specifications 31 If you contact Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance.

USA:

Canada:

For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up

18.1 Model number (E-Nr.) and production number (FD)

You can find the model number (E-Nr.) and the production number (FD) on the appliance's rating plate.

→ "Appliance", Fig. 1 / 9 , Page 10

Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly.

Technical specifications

19 Technical specifications

Technical specifications

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.

→ "Appliance", Fig. 1 / 9 , Page 10

32 Table of Contents 1 Safety.................................................................... 34 1.1 Definitions of Safety Terms .......................... 34 1.2 General Information .............................................. 34 1.3 Intended Use............................................ 34 1.4 User Restrictions ......................... 34 1.5 Safe Transport........................................................... 34 1.6 Safe Installation....................................................... 34 1.7 Safe Operation ........................................................ 35 1.8 Damaged Appliance.............................................. 36 1.9 Warnings in Accordance with California Proposition 65 .............................................. 36 2 Preventing Material Damage ..................................... 37 3 Environmental Protection and Energy Savings....... 37 3.1 Disposal of Packaging .................................. 37 3.2 Saving Energy.......................................... 37 4 Installation and Connection ................................... 38 4.1 Delivery Contents ............................................... 38 4.2 Installation Site Requirements............................. 38 4.3 Assembling the Appliance...................................................... 38 4.4 Preparing the Appliance for First Use ........ 38 4.5 Connecting the Appliance to Drinking Water Supply.................................................................... 38 4.6 Electrical Connection of the Appliance .................... 38 5 Appliance Description ........................................ 39 5.1 Appliance................................................................... 39 5.2 Control Panel .......................................... 40 5.3 Control Panel (Submenu) ..................... 41 5.4 Panel and Control Elements (Water and Ice Dispenser) ................................. 42 6 Equipment ............................................................. 42 6.1 Shelf................................................................... 42 6.2 Adjustable Shelf ..................................... 42 6.3 Storage Container................................................... 43 6.4 Fruit and Vegetable Drawer with Humidity Control.. 43 6.5 Drawer Divider .................................................. 43 6.6 Frozen Food Drawer ................................. 43 6.7 Suspended Frozen Food Container.......................... 43 6.8 Door Compartment ................................ 43 6.9 Ice Storage Bin .................................................. 43 7 Basic Operation................................................... 44 7.1 Turning On the Appliance.................................. 44 7.2 Notes on Appliance Operation ................ 44 7.3 Turning Off the Appliance ................................................... 44 7.4 Setting the Temperature Unit.................................. 44 7.5 Setting the Temperature ............................................. 44 8 Additional Functions........................................ 44 8.1 Super Cooling ................................................. 44 8.2 Super Freezing .................................................... 45 8.3 Vacation Mode ....................................................... 45 8.4 Energy Saving Mode ........................................ 45 8.5 Freshness Mode........................................................ 45 8.6 Interior Lighting .................................................... 45 8.7 Sabbath Mode............................................................ 45 8.8 Notification of

34

Important Safety Instructions Read and Keep These Instructions

Installation and Connection

4 Installation and Connection

4.1 Delivery Contents

After unpacking the product, inspect all parts for any damage from transport and verify that the delivery is complete.

In case of complaints, please contact your retailer or our customer service → Page 62.

The delivery includes: ¡ Independent appliance ¡ Equipment and accessories1 ¡ Assembly material ¡ Assembly instructions ¡ Operating manual ¡ Limited product warranty declaration ¡ Warranty annex document2 ¡ Energy label ¡ Information on energy consumption and noise ¡ Information on Home Connect®

4.2 Criteria for Installation Location

Warning

If the appliance is installed in a room that is too small, a possible leak in the refrigeration circuit could result in an inflammable mixture of gas and air.

▶Place the appliance only in a room with a minimum volume of 35 ft3 (1 m3) per 8 g of refrigerant. The amount of refrigerant is indicated on the nameplate. → "Appliance", Fig. 1 / 9, Page 40

Depending on the model, the weight of the appliance at the factory may reach 320 lbs (145 kg).

The floor must be stable enough to support the weight of the appliance.

The floor must be level.

Installation Above and Below, and Side by Side

If you wish to install 2 refrigerators stacked or side by side, you must observe a minimum distance of 150 mm between the appliances. For selected appliances, installation without minimum distance is possible. Consult your retailer or kitchen designer for advice.

4.3 Assemble the Appliance

▶Assemble the appliance according to the assembly instructions provided.

4.4 Prepare the Appliance for First Use

4.5 Connect the Appliance to Drinking Water Connection

Requirements

¡ A shut-off valve is installed at the water connection and is freely accessible after appliance installation. ¡ The water connection is tested and the water quality is potable.

If permanent deposits or turbidity occur in the drinking water, install an external water filter system.

4.6 Electrical Connection of the Appliance

The appliance connection data are indicated on the nameplate. → "Appliance", Fig. 1 / 9, Page 40

a The appliance is now ready to operate.

1 depending on appliance equipment 2 Not in all countries

Description of the Appliance

5 Description of the Appliance

5.1 Appliance

This section contains an overview of the components of your appliance.

bottle 2

A

B

Depending on the equipment and size, there may be differences between your appliance and the illustrations.

A

B

1 Control Panel → Page 40

2 Ice Reserve

3 Adjustable Shelf → Page 42

4 Fruit and Vegetable Drawer with Humidity Regulator → Page 43

5.4 Control Panel and Elements (Water and Ice Dispenser) Control

Here is an overview of the water and ice dispenser elements.

1 2 3 4 5 6 7 8 4 1 Locks or unlocks the water and ice dispenser. 2 Turns on or off the permanent lighting of the water and ice dispenser. 3 Adjusts the distribution of ice cubes. 4 Adjusts the distribution of crushed ice. 5 Adjusts the distribution of water. 6 Adjusts the distribution of water to a defined quantity. 7 Dispensing button 8 Drip grid → Page 53

Equipment

6 Equipment

The equipment of your appliance depends on its model.

6.1 Shelf

Notice:

The shelf hooks can scratch the rear wall of the refrigeration compartment when attached at an angle.

▶Make sure the shelf is horizontal and the hooks are properly engaged.

To vary the position of the shelf as needed, you can remove the shelf and replace it in another location.

→ "Removing the shelf", Page 53

Note

To avoid obstructing air circulation, do not cover the internal ventilation openings.

6.2 Adjustable Shelf

Use the adjustable shelf to store tall refrigerated items on the shelf immediately below, such as cans or bottles.

You can pull out the front part of the adjustable shelf and push it under the rear part of the adjustable shelf.

6.3 Storage Bin

The temperatures in the storage bin are lower than in the refrigeration compartment. Temperatures below 32 °F (0 °C) can sometimes occur.

To achieve temperatures close to 32 °F (0 °C) in the storage bin, activate Freshness mode. → Page 45

Use the lower temperatures of the storage bin to store perishable foods, e.g. fish, meat and cold cuts.

6.4 Fruit and Vegetable Bin with Humidity Control

Store fresh unpackaged fruits and vegetables in the fruit and vegetable bin.

Keep cut fruits and vegetables covered or in airtight packaging.

The humidity control and a special seal allow you to adjust the air humidity in the fruit and vegetable bin. Fresh fruits and vegetables will keep up to twice as long as with conventional storage.

You can adjust the air humidity in the fruit and vegetable bin according to the type and quantity of food to be stored by moving the humidity control:

¡ Move it inward to lower humidity if you store mainly fruits, different types of foods, or if the compartment is very full.

¡ Move it outward to increase humidity if you store mainly vegetables or if the compartment is not very full.

Depending on the quantity and type of products stored, water may condense in the fruit and vegetable bin. Remove condensed water with a dry paper towel and set a low air humidity level using the humidity control.

To preserve their quality and flavor, store cold-sensitive fruits and vegetables outside the appliance at temperatures between 46 °F (8 °C) to 54 °F (12 °C) approximately, e.g. pineapples, bananas, citrus fruits, cucumbers, zucchini, peppers, tomatoes and potatoes.

6.5 Bin Divider

Warning

Children can get into the appliance and suffocate.

▶Never remove the divider from the suspended frozen food bin.

Notice:

The divider of the suspended frozen food bin is damaged when removed.

▶Never remove the divider from the suspended frozen food bin.

To vary the distribution of the suspended frozen food bin, you can move the bin divider.

6.6 Frozen Food Drawer Bin

For a better overview and to remove frozen food more quickly, pull out the frozen food drawer bin.

6.7 Suspended Frozen Food Bin

Store bulky frozen foods in the suspended frozen food bin.

6.8 Door Compartment

To vary the position of the compartment in the door as needed, you can remove it and replace it in another location.

→ "Removing the Door Compartment", Page 54

6.9 Ice Reserve

If the water and ice dispenser is turned on, ice production is automatically stored in the ice reserve.

Warning

Putting your hand in the ice reserve distribution opening can cause cuts.

▶Never insert your fingers into the ice reserve distribution opening.

Warning

Contact with ice and cold surfaces can cause frostbite.

▶Avoid any skin contact with ice and metal surfaces of the ice bin.

Notice:

The water and ice dispenser can be blocked or damaged by food or objects stored in the ice bin.

▶Never store food or objects in the ice bin.

Basic Operation 44

▶Never store ice cubes made outside in the ice cube tray.

Tips ¡ Remove larger quantities of ice cubes directly from the ice cube tray or store them in the frozen food drawer. → Page 54 ¡ Remove the ice cube reservoir with both hands, as it is heavy when filled.

Basic Operation 7 Basic Operation

Basic Operation 7.1 Turning on the Appliance

Note: If the appliance was previously turned off using the control panel, press . a The appliance begins to refrigerate. a An alarm sounds, the temperature display (freezer compartment) flashes and is on, because the freezer compartment is not yet cold enough.

7.2 Notes on Appliance Operation ¡ When you turn on the appliance, it may take several hours before the set temperature is reached. Do not store any food before the set temperature is reached. ¡ The front surfaces and side walls of the housing are slightly heated temporarily. This prevents condensation. ¡ When you close the door, a vacuum may form. The door is then difficult to reopen. Wait a few moments until the vacuum is compensated. ¡ The appliance temperature varies depending on the following conditions: – Frequency of appliance openings – Load – Temperature of newly stored food – Ambient temperature – Direct exposure to sunlight

7.3 Turning off the Appliance ▶Press .

7.4 Setting the Temperature Unit You can choose between temperature units °F and °C.

7.5 Setting the Temperature

Setting the refrigerator compartment temperature ▶Press / (refrigerator) repeatedly until the temperature display (refrigerator compartment) shows the desired temperature setting. The recommended temperature in the refrigerator compartment is 37 °F (3 °C).

Setting the freezer compartment temperature ▶Press / (freezer) repeatedly until the temperature display (freezer compartment) shows the desired temperature setting. The recommended temperature in the freezer compartment is 0 °F (−18 °C).

Additional Functions 8 Additional Functions

Additional Functions

Discover the additional functions your appliance has.

8.1 Super-Cooling The Super-Cooling function allows you to cool the refrigerator compartment to the maximum. Activate the Super-Cooling function before storing large quantities of food in the refrigerator compartment.

Note: When the Super-Cooling function is activated, the appliance may operate more loudly.

Turn on Super-Cooling ▶Press . a turns on.

Note: After approximately 6 hours, the appliance switches to normal operating mode.

Turn off Super-Cooling ▶Press . a The previously set temperature is displayed.

45 8.2 Super-freezing With the Super-freezing function, the freezer compartment cools to the maximum. Activate the Super-freezing function 1 to 2 hours before storing a quantity of food from 2 kg (4.4 lb) in the freezer compartment. Use Super-freezing to speed up ice cube production. Note: When the Super-freezing function is activated, the appliance may operate more loudly.

Turn on Super-freezing ▶Press . a lights up. Note: After approximately 8 hours, the appliance switches to normal operating mode.

Turn off Super-freezing ▶Press . a The previously set temperature is displayed.

8.3 Vacation Mode If you are away for an extended period, you can activate Vacation mode to save energy on the appliance.

Warning

▶When Vacation mode is activated, do not store food in the refrigeration compartment.

The appliance automatically adjusts the temperatures.

Refrigeration compartment

43 °F (6 °C)

Note: In Vacation mode, ice cube production and water and ice cube distribution are disabled.

Activate Vacation mode ▶Press . a lights up.

Deactivate Vacation mode ▶Press . a The previously set temperature is displayed.

8.4 Energy Saving Mode Energy Saving mode allows you to switch to energy-efficient operating mode. The appliance automatically adjusts the temperatures.

Refrigeration compartment

43 °F (6 °C)

6 °F (−14 °C)

Activate Energy Saving mode ▶Press . a lights up.

Deactivate Energy Saving mode ▶Press . a The previously set temperature is displayed.

8.5 Freshness Mode To keep food fresh longer, you can activate Freshness mode on the appliance. The appliance automatically adjusts the temperatures.

Refrigeration compartment

36 °F (2 °C)

Activate Freshness mode ▶Press . a lights up.

Deactivate Freshness mode ▶Press . a The previously set temperature is displayed.

8.6 Interior Lighting You can turn off the interior lighting or adjust the brightness.

0 Interior lighting off 1 Minimum brightness 5 Maximum brightness

Set interior lighting

8.7 Sabbath Mode In Sabbath mode, all non-essential functions are disabled to allow you to use the appliance on the Sabbath day.

In Sabbath mode, the following functions are disabled: ¡ Super-cooling ¡ Super-freezing ¡ Alarm ¡ Water dispenser ¡ Ice cube production and distribution ¡ Interior lighting

Alarm

9 Alarm

9.1 Door Alarm

The door alarm sounds when the appliance door remains open for a long time.

A sound alarm sounds and flashes.

Deactivating the door alarm

▶Close the appliance door or press .

a The sound alarm is deactivated.

a turns off.

Sound door alarm

You can activate or deactivate the sound door alarm.

On

Sound door alarm activated

Off

Sound door alarm deactivated

Activating the sound door alarm

Deactivating the sound door alarm

9.2 Temperature Alarm

If the temperature rises too high in the freezer compartment, the temperature alarm sounds.

A sound alarm sounds, the set temperature (freezer) and flash.

WARNING

During thawing, bacteria can multiply and frozen food can spoil.

▶Do not refreeze food that is partially or completely thawed.

▶Only refreeze food after cooking or roasting it.

▶Do not use the full shelf life.

The temperature alarm may activate in the following cases:

¡ The appliance is being started up.

Wait until the set temperature is reached before storing products.

47

Home Connect®

Home Connect®

This appliance can be networked. Connect your appliance to a mobile device to control it via the Home Connect® application.

Home Connect® is not available in all countries. The availability of the Home Connect® function depends on the Home Connect® service offerings in your country.

You can find more information at: www.home-connect.com.

To use Home Connect®, first set up the connection to your home WLAN (Wi-Fi) network and the Home Connect® application.

Wait at least 2 minutes after switching on the appliance until the internal initialization of the appliance is complete. Then set up Home Connect® first.

The Home Connect® app will guide you through the connection process. Follow the steps prescribed by the Home Connect® application to make the settings.

Tip: Also observe the instructions in the Home Connect® application.

Notes

¡ Observe the safety instructions in this user manual and ensure that they are also observed when using the appliance via the Home Connect® application.

¡ Commands on the appliance itself always have priority. During this time, control via the Home Connect® application is not possible.

10.1 Configure the Home Connect® application

The Home Connect® app will guide you through the connection process.

10.2 Configure Home Connect®

Requirement

¡ The Home Connect® application is configured on the mobile device. ¡ The appliance has access to the WLAN (Wi-Fi) home network at the installation location.

10.3 Check Signal Strength

You must check the signal strength if a connection cannot be established.

Note: The signal must have a minimum strength.

Improve Reception

The connection may be interrupted if the signal strength is too weak.

▶ Perform one of the following solutions:

‒ Move the router closer to the refrigerator. ‒ Make sure the connection is not blocked by walls. ‒ Install a repeater to amplify the signal.

10.4 Install a Software Update Home Connect

The appliance regularly searches for Home Connect® software updates.

Note: When updates are available, the sub-menu display indicates.

To interrupt the update and reset the sub-menu display to the set temperature, press any touch field.

10.5 Reset Home Connect® Settings

If you experience connection problems with your appliance to your WLAN (Wi-Fi) home network or wish to register your appliance to another WLAN (Wi-Fi) home network, you can reset the Home Connect® settings.

10.6 Remote Diagnosis

Customer service can access your appliance via remote diagnosis if you make a specific request, if your appliance is connected to the Home Connect® server, and if remote diagnosis is available in the country where you use the appliance.

Tip: For more information and to learn about the availability of remote diagnosis service in your country, please consult the Service/Support section of the local website: www.home-connect.com.

10.7 Data Protection

Observe the data protection guidelines.

When your appliance first connects to an internet-connected home network, your appliance transmits the following data categories to the Home Connect® server (initial registration):

• Unique appliance code (consisting of appliance keys and the MAC address of the integrated Wi-Fi communication module). • Security certificate of the Wi-Fi communication module (for protection of connection information). • The current version of your home appliance's software and hardware. • Status of any previous factory settings restoration.

This initial registration prepares for the use of Home Connect® functions and is only necessary when you want to use Home Connect® functions for the first time.

Note: Please note that Home Connect® functions can only be used with the Home Connect® application. You can view data protection information in the Home Connect® app.

11 Refrigeration Compartment

Refrigeration Compartment

You can store dairy products, eggs, cooked dishes, pastries, opened preserves, and hard cheeses in the freshness compartment.

The temperature is adjustable from 33 °F (1 °C) to 43 °F (6 °C).

Cold storage also allows you to store perishable food items for short to medium term. The lower the temperature you choose, the longer the

49

Freezer Compartment

¡ To avoid obstructing air circulation and prevent food from freezing, do not place food in front of internal ventilation openings or in direct contact with the rear wall. ¡ Allow beverages and hot food to cool before storing. ¡ Respect the expiration date or use-by date indicated by the manufacturer.

11.2 Cold Zones in the Refrigeration Compartment

Air circulation in the refrigeration compartment creates zones with different temperatures.

Coldest Zone

The coldest zone is located in the storage bin.

Tip: Store perishable food in the coldest zone, for example fish, cold cuts, and meat.

Warmest Zone

The warmest zone is located at the very top, against the door.

Tip: Store items such as hard cheese and butter there. The cheese can continue to develop its flavor, while the butter remains easy to spread.

Freezer Compartment

12 Freezer Compartment

In the freezer compartment, you can store frozen food, freeze food, and make ice cubes.

The temperature is adjustable from 6 °F (−14 °C) to −7 °F (−22 °C).

Long-term food storage temperature should be at 0 °F (–18 °C) or lower.

Freezing allows you to store easily perishable food long-term. Low temperatures slow or stop food deterioration.

12.1 Tips for Storing Food in the Freezer Compartment

¡ Keep food in airtight packaging. ¡ Ensure that food to be frozen does not come into contact with already frozen food. ¡ Distribute food over a large surface in the suspended frozen product bin.

12.2 Tips for Freezing Fresh Food

¡ Freeze only fresh food in perfect condition. ¡ Freeze food in portions. ¡ Prepared dishes are more suitable than raw edible food. ¡ Wash, chop, and blanch vegetables before freezing. ¡ Before freezing, wash fruit, remove seeds, and peel fruit if necessary; add sugar or ascorbic acid solution if needed. ¡ Baked goods, fish and shellfish, meat, game and poultry, eggs without shells, cheese, butter, curd, prepared dishes, and leftovers are suitable for freezing. ¡ Lettuce, radishes, eggs in shells, grapes, raw apples and pears, yogurt, sour cream, whipped cream, and mayonnaise are not suitable for freezing.

Wrapping Frozen Foods

Appropriate packaging material and the correct type of packaging are essential for maintaining product quality and avoiding freezer burn.

12.3 Thawing Methods for Frozen Food

Warning

During thawing, bacteria can multiply and frozen food can deteriorate.

▶Do not refreeze food that is partially or completely thawed. ▶Only refreeze food after cooking or roasting it. ▶Do not use the full storage duration.

¡ Thaw food of animal origin in the refrigeration compartment, for example fish, meat, cheese, and curd. ¡ Thaw bread at room temperature. ¡ Prepare food in the microwave, oven, or on the stovetop for immediate consumption.

13 Hydraulic System

Water and Ice Dispenser

13.2 Water and Ice Dispenser

Use the water and ice dispenser to dispense ice cubes, crushed ice, and chilled water.

To achieve maximum ice cube production of 5.4 kg (12 pounds) over a 24-hour period:

¡ Set the freezer compartment to the coldest temperature. ¡ Empty the ice bucket every 3 hours.

The amount of ice cube production varies depending on the following conditions:

¡ Frequency of appliance door openings ¡ Food product loading ¡ Ambient temperature and humidity ¡ Water pressure and water filter condition

Note: The water and ice dispenser is locked when the appliance door is open.

Putting the Water and Ice Dispenser into Service

Notes

¡ Ice cube production starts as soon as the appliance is turned on and the freezer compartment has reached the set temperature. ¡ The first ice cubes are ready approximately 4 hours after the freezer compartment has reached the set temperature. ¡ The hydraulic system of a newly connected appliance, or one with a new water filter, contains air.

Requirement: The appliance is connected to drinking water.

Dispensing Ice Cubes or Water

▶ Press the desired selection option, then press the glass against the dispense button.

‒ If no water has been dispensed for 5 days, rinse the hydraulic system. To rinse the hydraulic system, dispense 2 liters of water.

Tip: Hold the glass directly under the dispense outlet.

Notes

¡ After a certain amount of continuous dispensing, the water and ice dispenser stops. Wait a few seconds before dispensing water or ice again. ¡ After several consecutive dispense cycles, the water and ice dispenser stops. Wait a few minutes before dispensing water or ice again. ¡ When switching from ice cubes to crushed ice, a few ice cubes may be dispensed with the next dispense. ¡ When switching from crushed ice to ice cubes, crushed ice may be dispensed with the next dispense.

Bottle Fill Option

You can dispense a preset amount of water using the bottle fill option.

Note: The preset water amount at the factory is approximately 0.5 liters (17 fl oz).

Removing Bottle Fill

52

Tips ¡ To stop dispensing prematurely, press any touch field on the control panel (water and ice dispenser). ¡ To restart dispensing, press the button.

Note: If you do not fill a bottle for a certain time, the selection option changes to the default setting.

Setting the water amount for the bottle filling option

Note: The maximum filling time is 60 seconds.

Key Lock

Key lock prevents unintentional or incorrect use of the water and ice dispenser.

Note: Ice production continues to operate during key lock.

Activate Key Lock ▶Press the button until the light bar is fully illuminated. a The key lock indicator lights up.

Deactivate Key Lock ▶Press the button until the light bar is fully illuminated. a The last used option lights up.

Permanent Lighting

If you do not dispense ice or water for a certain time, the lighting turns off. You can keep the water and ice dispenser lighting on permanently.

Activate Permanent Lighting ▶Press the button. a The permanent lighting indicator lights up.

Deactivate Permanent Lighting ▶Press the button. a The permanent lighting indicator turns off.

Start Ice Production ▶Press and hold the buttons simultaneously until the light bar is fully illuminated. a Ice production starts and the last used selection option lights up.

Stop Ice Production ▶Press and hold the buttons simultaneously until the light bar is fully illuminated. a Ice dispensing and ice production stop.

Defrosting

14 Defrosting

Defrosting

14.1 Defrosting the refrigerator compartment

The refrigerator compartment of your appliance defrosts automatically.

14.2 Defrosting the freezer compartment

Thanks to the fully automatic "NoFrost" system, the freezer compartment does not frost over. No defrosting is necessary.

Cleaning and Maintenance

15 Cleaning and Maintenance

Cleaning and Maintenance

To keep your appliance operational for a long time, clean and maintain it carefully. Cleaning of inaccessible points must be performed by after-sales service. Cleaning by after-sales service may incur charges.

15.1 Preparing the appliance for cleaning

15.2 Cleaning the Appliance

Warning

Note:

If you clean equipment parts and accessories in the dishwasher, they may become warped or discolored. ▶Never clean equipment and accessories in the dishwasher.

15.3 Cleaning the Drip Tray

Regularly check if water has spilled in the drip tray and clean if necessary.

15.4 Removing Equipment Parts

If you want to thoroughly clean the equipment parts, remove them from your appliance.

Removing the Shelf ▶Lift the shelf and remove it.

Cleaning and Maintenance 55

▶Pass your hand through the notches on the left and right under the ice bin and pull it toward you.

Tips ¡ If the ice bin cannot be reinstalled, turn the ice bin auger and try again. ¡ If the ice bin jams during installation, remove excess ice from the ice bin opening.

Removing the Suspended Frozen Products Bin

▶Remove the suspended frozen products bin from the top.

15.5 Disassembling Appliance Parts

If you want to perform a complete cleaning of your appliance, you can remove certain parts of your appliance.

Slide Rails

To thoroughly clean the slide rails, you can remove them.

Disassembling the Slide Rails

Troubleshooting 58 Troubleshooting 16 Troubleshooting Troubleshooting You can eliminate minor defects in your appliance yourself. Please read the troubleshooting information before contacting customer service. This can help you avoid unnecessary repair costs.

Warning

Defect Cause and Troubleshooting The appliance does not refrigerate, the displays and lighting are on. The appliance is in Demonstration mode.

Troubleshooting 59

Problem | Cause and Troubleshooting ---|--- Temperature deviates significantly from the setting. | This problem can have many causes. | 1. Turn off the appliance. → Page 44 | 2. Turn on the appliance again after approximately 5 minutes. → Page 44 | ‒ If the temperature is too high, check it again after a few hours. | ‒ If the temperature is too low, check it again the next day. Water leaks from the appliance. | The water connection or water hose is not sealed. | ▶Ensure that the water connections are tight and that the water hose is not damaged. If necessary, replace the water hose. | The drip tray is overflowing. | ▶Clean the drip pan. → Page 53 Water distribution is reduced. | Water pressure is low. | ▶Check water pressure at the water supply or external water filter system, for example, reverse osmosis installation. Connect the appliance only to a water connection with sufficient pressure. → Page 37 | The water filter is clogged. | ▶Change the water filter. → Page 50 Water drips from the water and ice dispenser. | The hydraulic system contains air. | ▶Dispense water until there is no more air. | Ice residue melts in the ice chute. | ▶Remove ice residue from the ice chute, for example, with a wooden spoon. Condensed water forms at the opening of the ice reservoir and ice tray dispenser. | Water in hot, humid air condenses on the colder surfaces of the appliance. | ▶Do not open the appliance door unnecessarily. | Ice residue melts in the ice chute. | 1. Wipe condensed water with a dry, soft cloth. | 2. Open the appliance as briefly as possible. | 3. Ensure that the appliance is always properly closed. Insufficient ice cubes are produced. | The appliance has been connected. | ▶Wait approximately 4 hours until the first ice production is ready. | The freezer compartment has been opened frequently or for a long period. | ▶Check ice production after a few hours. | Water pressure is low. | ▶Check water pressure at the water supply or external water filter system, for example, reverse osmosis installation. Connect the appliance only to a water connection with sufficient pressure. → Page 37

Troubleshooting 60

Problem Cause and troubleshooting

Ice cubes are produced in insufficient quantities.

Water filter is clogged. ▶Change the water filter. → Page 50

Water and ice dispenser does not work.

Ice cube production is deactivated. ▶Start ice cube production. → Page 52

Key lock is activated ▶Deactivate key lock. → Page 52

Ice cube tray is not fully assembled. ▶Fully assemble the ice cube tray. → Page 54

Ice cubes have fused together in the ice chute. ▶Remove ice cubes from the ice chute, for example with a wooden spoon.

Water pressure is low. ▶Check water pressure at the water supply or external water filter system, for example reverse osmosis installation. Connect the appliance only to a water connection with sufficient pressure. → Page 37

Water filter is clogged. ▶Change the water filter. → Page 50

No water supply. ▶Make sure there is a water supply and the shut-off valve on the water connection is open. Contact an installer if necessary.

Inlet tube is bent. ▶Turn off the water supply and straighten the water pipe bend. If necessary, replace the water pipe.

Water and ice dispenser malfunction.

Appliance hums, bubbles, buzzes, clicks, pops, or rumbles.

This is not a defect. A motor is running, for example refrigeration unit, fan. Refrigerant is circulating in the pipes. The motor, switches, solenoid valves, and water valves are turning on or off. Automatic defrosting is in progress. Ice cubes are falling into the ice cube tray. No action necessary.

Appliance makes noise.

Appliance is not level. ▶Level the appliance using a spirit level and adjustable feet.

Appliance is not positioned independently. ▶Observe the minimum distances for the appliance.

Device Noises

Equipment parts are wobbling or jamming. ▶Check removable equipment parts and reposition them correctly if necessary.

Bottles or containers are touching. ▶Space containers or bottles apart from each other.

Super-freeze function is activated. No action necessary.

16.1 Power Outage

In case of a power outage, the temperature inside the appliance increases, which shortens storage time and reduces the quality of frozen food.

Notes ¡ Open the appliance as little as possible in case of power outage and do not store additional food. ¡ Check the quality of food immediately after the power outage. – Discard frozen food that has thawed and whose temperature is above 41 °F (5 °C). – Boil or fry slightly thawed frozen food and consume it or refreeze it.

16.2 Perform Appliance Self-Test

Your appliance has a self-test that indicates malfunctions that your after-sales service can remedy.

Storage and Disposal

17 Storage and Disposal

17.1 Decommissioning the Appliance

17.2 Disposing of a Used Appliance

Environmentally responsible disposal allows valuable raw materials to be recovered.

Warning

Children risk locking themselves in the appliance and endangering their lives. ▶Remove the doors and drawer from the appliance. ▶To make it more difficult for children to enter the appliance, do not remove the shelves and bins. ▶Keep children away from the appliance that is no longer in use.

Warning

If tubing is damaged, flammable refrigerant fluid and harmful gases may escape and ignite. ▶Be careful not to damage the refrigeration circuit tubing or insulation.

63 Table of Contents 1 Safety ................................................................ 65 1.1 Safety definitions....................................... 65 1.2 General information ........................................... 65 1.3 Intended use............................................................ 65 1.4 User group limitations............................. 65 1.5 Safe transport................................................... 65 1.6 Safe installation................................................... 65 1.7 Safe use ............................................................. 66 1.8 Damaged appliance ...................................................... 67 1.9 California Proposition 65 warnings ................................................ 67 2 Avoiding material damage.......................................... 68 3 Environmental protection and savings .............. 68 3.1 Packaging disposal tips ............. 68 3.2 Save energy....................................................... 68 4 Installation and connection............................................ 68 4.1 Delivered material .................................................. 68 4.2 Requirements for selecting the installation location............................................................... 69 4.3 Appliance installation............................................ 69 4.4 Prepare the appliance for first use.................... 69 4.5 Connect the appliance to water supply ................... 69 4.6 Connect the appliance to power supply...................... 69 5 Getting to know the appliance............................ 70 5.1 Appliance ................................................................... 70 5.2 Control panel...................................................... 71 5.3 Control panel (submenu) .................................... 72 5.4 Control panel and controls (ice and water dispenser).................................................................... 73 6 Equipment .......................................................... 73 6.1 Tray................................................................... 73 6.2 Variable tray ..................................................... 74 6.3 Storage container ............................... 74 6.4 Fruit and vegetable drawer with humidity control................................................................. 74 6.5 Compartment divider ............................... 74 6.6 Frozen product sliding drawer ............. 75 6.7 Suspended container for frozen products ............................................................. 75 6.8 Door shelves for bottles......................... 75 6.9 Ice cube storage container ................................ 75 7 Basic operation ......................................................... 75 7.1 Turn on the appliance................................................ 75 7.2 Operating warnings for the appliance.................................................................... 75 7.3 Turn off the appliance ................................................... 75 7.4 Adjust the temperature unit ............................ 75 7.5 Adjust the temperature............................................. 76 8 Additional functions............................................. 76 8.1 Super cooling ................................................................. 76 8.2 Super freezing..................................................... 76 8.3 Holiday mode ..................................................... 76 8.4 Energy saving mode ...................................... 76 8.5 Fresh mode ............................................................. 77 8.6 Interior lighting .......................................

65

Important Safety Instructions

1.1 Safety Definitions

Here you can find explanations of the safety signal words used in this manual.

Warning

This indicates that death or serious injury may occur if this warning is not followed.

Caution

This indicates that minor or moderate injury may occur if this warning is not followed.

Notice

This indicates that damage to the appliance or property may occur if this notice is not followed.

Note: This alerts you to important information or suggestions.

1.2 General Instructions

1.3 Intended Use

Use this appliance only:

1.4 User Group Limitations

This appliance is not designed for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are supervised or instructed on the use of the appliance by a person responsible for their safety.

Prevent children from playing with the appliance.

User maintenance and care of the appliance shall not be performed by children unless supervised by a responsible adult.

1.5 Safe Transport

Warning

The high weight of the appliance could cause injury when lifting.

1.6 Safe Installation

Warning

Improper installation is dangerous.

Damaged insulation on the power cord is dangerous.

Warning

If the appliance's ventilation openings are closed, an inflammable mixture of air and gas may form in the event of a leak in the cooling circuit.

Important Safety Instructions

Avoiding Material Damage

Warning:

When moving the appliance, due to its high weight or the inclination of the appliance wheels, the floor may be damaged.

▶Transport the appliance using a sack truck. ▶Protect the floor with something when moving the appliance and do not move it in a zigzag pattern.

When closing the appliance door, it may be damaged if the door frame is open.

▶Do not open the door frame manually. ▶If the door frame is open, it must be closed before closing the appliance door.

When stepping on or leaning on the appliance, pedestals, drawers or doors, the appliance can be damaged.

▶Do not step on or lean on the appliance, pedestal, drawers or doors.

Water pressure that is too low or too high can negatively affect the operation of the appliance.

▶Ensure that the water pressure of the water supply device is a minimum of 29 psi (200 kPa) and a maximum of 116 psi (800 kPa). ▶If the water pressure exceeds the maximum value indicated, a pressure reduction valve must be installed between the water outlet and the appliance hose set.

Modified or damaged water hoses can cause damage to property or the appliance.

▶Do not bend, crush, modify or cut water hoses. ▶Never reuse already used water hoses. ▶Never pull the water hose from the back of the appliance.

Dirt with oil or grease can create pores in plastic parts and door seals.

▶Keep plastic parts and rubber seals clean of oils and greases.

Metal or metallic-looking parts may contain aluminum. In contact with acidic food, aluminum corrodes and discolors.

▶Only packaged food can be stored in the appliance.

If the appliance elements and accessories are washed in the dishwasher, they may become deformed or discolored.

▶Never wash the appliance elements and accessories in the dishwasher.

Environmental Protection and Savings

3.1 Packaging Disposal Tips

All packaging materials are environmentally friendly and recyclable.

▶Dispose of different materials separately according to their nature.

3.2 Energy Savings

If you follow these instructions, your appliance will consume less electricity.

Selection of Installation Location

• Protect the appliance from direct solar radiation. • Install the appliance as far as possible from radiators, ovens and other heat sources: – Maintain a distance of 1¼" (30 mm) from gas or electric stoves. – Maintain a distance of 11¾" (300 mm) from coal or oil ovens. • Never cover or obstruct the external ventilation openings.

Energy Savings During Operation

Note: The arrangement of equipment parts does not affect the appliance's energy consumption.

• Open the appliance briefly and close it properly. • Never cover or block the internal ventilation openings or external ventilation openings. • Transport food in an insulated bag and place it immediately in the freezer. • Let hot food or beverages cool to room temperature before storing. • Thaw frozen products inside the refrigeration compartment to take advantage of the cold they release. • Always leave some space between food and the back panel. • Vacuum dust from the external ventilation grilles.

Installation and Connection

4.1 Delivered Material

After unpacking the appliance, verify that no parts have been damaged during transport and that the supply volume is complete.

If you have any complaints, you should contact the distributor.

Equipment and Accessories

Material for Installation

Installation Instructions

Instruction Manual

Product Limited Warranty Statement

Warranty Document

Energy Label

Information on Energy Consumption and Appliance Noise

Information about Home Connect®

4.2 Requirements for Selecting the Installation Location

Warning

If the appliance is in a space that is too small, an inflammable mixture of air and gas can form in case of a leak in the cooling circuit.

▶Place the appliance in spaces that have a minimum volume of 35 cubic feet (1 m³) per 0.3 oz (8 g) of refrigerant. The amount of refrigerant is indicated on the rating plate. → "Appliance", Fig. 1 / 9, Page 71

The factory weight of the appliance can reach up to 320 lb (145 kg) depending on the specific model.

The surface must be stable enough to support the weight of the device.

The surface must be level.

Stacking and Side-by-Side Placement

If two refrigeration appliances are to be installed one above the other, a minimum distance of 150 mm must be maintained between them. For certain appliances, installation without a minimum distance is possible. In this case, consult a specialized distributor or kitchen planner.

4.3 Installing the Appliance

▶Install the appliance following the enclosed installation instructions.

4.4 Preparing the Appliance for First Use

4.5 Connecting the Appliance to the Water Supply

Requirements

▶A shut-off valve must be installed at the water supply connection and must be freely accessible once the appliance is installed.

▶The water supply connection must be checked, and the water quality must be verified.

4.6 Connecting the Appliance to the Electrical Network

a The appliance is ready for use.

1 According to appliance equipment 2 Not available in all countries

Getting Familiar with the Appliance

5 Getting Familiar with the Appliance

5.1 Appliance

Here you will find an overview of the components of your appliance.

A

B

The illustrations may show details and equipment features and sizes that do not match those of your specific appliance.

A

B

1 Control Panel → Page 71

2 Ice Cube Tray

3 Adjustable Shelf → Page 74

Control Panel and Controls (Ice and Water Dispenser)

Here you will find an overview of the components of the ice and water dispenser.

1 2 3 4 5 6 7 8 4 1 Locks or unlocks the ice and water dispenser.

2 Turns on or off the permanent lighting of the ice and water dispenser.

3 Sets the dispenser to ice cubes.

4 Sets the dispenser to crushed ice.

5 Sets the dispenser to water.

6 Sets the dispenser to a specific amount of water.

7 Extraction switch

8 Drip tray → Page 85

Equipment

6 Equipment

Equipment

The equipment of the appliance depends on the model.

6.1 Shelf

Warning:

The shelf hooks can scratch the rear panel of the refrigeration compartment if they are hooked at an angle.

▶Ensure that the shelf is in a horizontal position and that the hooks are fully engaged.

If you wish to change the position of the shelves as needed, you can remove them and reinstall them in another location.

→ "Removing the shelves", Page 85

Note

Do not cover the interior ventilation openings to avoid impairing air circulation.

6.6 Sliding Drawer for Frozen Products

For a better overview and to remove frozen products more quickly, the sliding drawer for frozen products can be pulled out.

6.7 Suspended Container for Frozen Products

The suspended container allows storage of large frozen products.

6.8 Door Shelves for Bottles

The bottle shelves can be removed and repositioned elsewhere to modify their position as needed.

→ "Remove the door bottle rack", Page 85

6.9 Ice Cube Deposit

When the ice and water dispenser is activated, ice cube production is automatically stored in the ice cube deposit.

Warning

If your hand is inserted into the dispensing opening of the ice cube deposit, cut injuries can occur.

▶Never insert hands into the dispensing opening of the ice cube deposit.

Warning

Contact with ice cubes and cold surfaces can cause frostbite.

▶Avoid prolonged contact of skin with ice cubes and ice cube deposit surfaces.

Notice:

The ice and water dispenser can be damaged or blocked if food or objects are inserted into the ice cube deposit.

▶Never place food or objects in the ice cube deposit.

▶Never store externally produced ice cubes in the ice cube deposit.

Recommendations

¡ Remove larger quantities of ice cubes directly from the ice cube deposit or store them in the sliding drawer for frozen products. → Page 86

¡ Extract the ice cube deposit by pulling it with both hands, as the ice cube deposit is heavy when full.

7 Basic Operation

7.1 Turning On the Appliance

Note: If the appliance was previously turned off using the control panel, press the power button.

a The appliance begins to cool.

a A warning tone is heard and the temperature display (freezer) flashes and illuminates because the freezer temperature is too high.

a The light turns off as soon as the set temperature is reached.

7.2 Operating Instructions for the Appliance

¡ After turning on the appliance, it takes several hours to reach the set temperature. Do not insert food into the appliance before the set temperature is reached.

¡ The front sides and side walls of the appliance heat up slightly at times. This prevents the formation of condensation water.

¡ When the door closes, negative pressure can build up. The door becomes difficult to open again. Wait a moment until the pressure stabilizes.

¡ The appliance temperature varies due to the following conditions: – Frequency of opening the appliance – Amount of load – Temperature of fresh food stored – Ambient temperature – Direct solar radiation

7.3 Turning Off the Appliance

▶Press the power button.

7.4 Adjusting the Temperature Unit

You can choose between °F and °C as temperature units.

77 Deactivate Energy Saving Mode ▶Press . a The previously set temperature is displayed. 8.5 Cool Mode To keep food fresh for longer, the cool mode of the appliance can be activated. The appliance automatically readjusts the following temperatures. Refrigerator Compartment

36 °F (2 °C)

Door Acoustic Alarm The door acoustic alarm can be activated or deactivated.

On Acoustic alarm activated

Off Acoustic alarm deactivated

Activate the door acoustic alarm

Deactivate the door acoustic alarm

9.2 Temperature Alarm

The temperature alarm activates if the temperature is too high.

An acoustic signal sounds, and the set temperature (freezer) and flashes.

Caution Bacteria can multiply during the thawing process of food and it can deteriorate.

▶Do not refreeze food that has thawed or started to thaw. ▶Only after cooking or frying can it be refrozen. ▶The maximum storage period can no longer be used.

The temperature alarm can be activated in the following cases:

¡ The appliance is starting up. Do not store food until the set temperature has been reached.

¡ Large quantities of fresh food have been placed inside. Before storing large quantities of fresh food, activate Superfreezing.

¡ The freezer door has been open for a long time. Check that food has frozen or thawed completely.

Turn off the temperature alarm

▶Press.

a The acoustic signal turns off. a The temperature display (freezer) briefly shows the highest temperature recorded in the freezer. Subsequently, the temperature display (freezer) shows the set temperature. a From this point on, the highest temperature is determined again and stored.

10 Home Connect®

Home Connect®

This appliance is suitable for network connection. Connect your appliance with a mobile device to control functions through the Home Connect® application.

Home Connect® services are not available in all countries. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country. For more information, visit: www.home-connect.com.

To use Home Connect®, first establish connection with your home WLAN (Wi-Fi) network and the Home Connect® application.

After turning on the appliance, wait at least two minutes for the internal initialization to complete. Only then perform the Home Connect® setup.

The Home Connect® application will guide you through the registration process. Follow the instructions in the Home Connect® application to configure the settings.

Tip: Also observe the instructions in the Home Connect® application.

Notes ¡ You must observe the safety instructions in this manual and ensure compliance when operating the appliance through the Home Connect® application. → "Safety", Page 65

¡ In any case, operation from the appliance itself has priority. During this time, operation of the appliance through the Home Connect® application is not possible.

10.1 Configure the Home Connect® Application

10.2 Configure Home Connect® Requirements ¡ The Home Connect® application is configured on the mobile device. ¡ At your location, the appliance receives coverage from the home WLAN network (Wi-Fi).

10.3 Check Signal Strength Signal strength should be checked if the connection is not established correctly.

Improve Coverage If signal strength is too low, the connection may be interrupted. ▶Execute one of the possible solutions: ‒ Move the router and the refrigerator closer together. ‒ Make sure the connection is not disrupted by shielded walls. ‒ To intensify the signal, install a repeater.

10.4 Install Home Connect® Software Update The appliance periodically searches for updates to the Home Connect® software. Note: If updates are available, appears in the submenu indicator. To cancel the update and restore the submenu indicator to the set temperature, press any touch field.

10.5 Reset Home Connect® Settings If the appliance experiences connection problems with the home wireless WLAN (Wi-Fi) network or if you want to connect it to another network, the Home Connect® settings can be reset.

10.6 Remote Diagnostics

Customer service can access the appliance through Remote Diagnostics when contacting the service if the appliance is connected to the Home Connect® server and if Remote Diagnostics is available in the country where the appliance is used.

Tip: For more information and to check the availability of the Remote Diagnostics service in a specific country, consult the help website/local Technical Service: www.home-connect.com.

10.7 Data Protection

Please note the data protection information.

When you connect your appliance to a home network associated with the Internet for the first time, the appliance transmits the following data categories to the Home Connect® server (initial registration):

¡ Clear identification of the appliance (composed of the appliance key and MAC address of the Wi-Fi communication module used).

¡ Security certificate of the Wi-Fi communication module (for technical protection of connection information).

¡ Current versions of the appliance software and hardware.

¡ The status of any previous reset to factory settings.

Initial registration prepares the use of Home Connect® functions and is only necessary the first time you use these Home Connect® functions.

Note: Home Connect® functions can only be used in connection with the Home Connect® application. Data protection information can be found in the Home Connect® application.

Refrigeration Compartment

11 Refrigeration Compartment

In the refrigeration compartment, you can store dairy products, eggs, prepared dishes, baked goods, opened preserves, and aged cheeses.

The temperature can be adjusted from 33 °F (1 °C) to 43 °F (6 °C).

In the refrigeration compartment, you can also store perishable foods for the short and medium term. The lower the selected temperature, the longer foods stay fresh.

11.1 Tips for Storing Food in the Refrigeration Compartment

¡ Store only fresh foods in perfect condition.

¡ Store packaged foods hermetically sealed or properly covered.

¡ Do not place foods in front of interior ventilation openings or in direct contact with the rear panel to avoid impairing air circulation and preventing food from freezing.

¡ Allow hot foods and beverages to cool.

¡ Observe the expiration or best-before dates indicated by manufacturers.

11.2 Cold Zones in the Refrigeration Compartment

Air circulation in the refrigeration compartment creates different cold zones.

The Coldest Zone

The coldest zone is in the storage container.

Tip: Store perishable foods such as fish, cold cuts, and meat in the coldest zone.

The Least Cold Zone

The least cold zone is at the top of the interior door panel.

Tip: Store less perishable foods such as aged cheese and butter in the least cold zone. This way, the cheese will retain its flavor and the butter will spread easily on bread.

Freezer

12 Freezer

In the freezer, you can store ultra-frozen products, freeze foods, and make ice cubes.

The temperature can be adjusted from 6 °F (−14 °C) to −7 °F (−22 °C).

Food storage for long periods of time should be done at a temperature of 0 °F (−18 °C) or lower.

Perishable foods can be stored frozen for long periods. Low temperatures slow or stop their deterioration.

12.1 Tips for Placing Food in the Freezer

¡ Store foods in hermetic containers

Water System 81

Packaging of frozen products

Using the correct type and packaging material allows you to significantly preserve the quality of products and prevent freezer burn.

12.3 Thawing methods for frozen products

Caution

Bacteria can multiply during the thawing process of foods and these can deteriorate.

▶Do not refreeze foods that have thawed or begun to thaw.

▶Only after cooking or frying them can they be refrozen.

▶The maximum storage period can no longer be used.

¡ Thaw animal origin foods, such as fish, meat, cheese or cottage cheese, in the refrigerator compartment.

¡ Thaw bread at room temperature.

¡ Prepare foods for immediate consumption in the microwave, oven or on cooking plates.

13 Water System

Water System

The appliance has components that conduct water.

The water system only works if a water filter or bypass cap is installed.

Disconnect ice cube production before disconnecting the appliance from the water outlet.

13.1 Water Filter

The water filter filters water particles and chlorine taste.

The water filter reduces other types of impurities, such as chloramine, lead and pharmaceuticals.

Note: The water filter does not filter bacteria or microbes from the water.

Replace the water filter:

¡ every 6 months.

¡ if the indicator lights up.

¡ if you notice the water dispenser is running out.

Recommendations

¡ A new water filter can be obtained through our customer service, your distributor or our website.

¡ If you do not wish to use a water filter in the appliance or have an external water filter system installed, you can permanently replace the water filter with a bypass cap.

The bypass cap only filters coarse water particles and can be cleaned if necessary.

You can obtain a bypass cap through our Customer Service or on our website.

Filter Change Notification

The filter change notification is activated every six months.

The indicator lights up.

Note: If water consumption increases, the filter change notification activates earlier.

Deactivating the filter change notification

The bypass cap does not need to be replaced.

The indicator turns off.

The filter change status has been reset.

Filter Change Status

If you replace the filter before the change notification is issued, you must reset the filter change status.

The setting "1" appears in the settings indicator of the submenu.

Water System

Replacing the Water Filter or Replacing it with a Bypass Cap

Note: A small amount of water will drip when removing the filter. Wipe up the water that has dripped with a dry cloth.

Tip: The used water filter can be disposed of with household waste.

13.2 Ice and Water Dispenser

The ice and water dispenser is used to dispense ice cubes, crushed ice, and cold water.

To achieve maximum ice cube production of up to 5.4 kg (12 lbs) in a 24-hour period:

• Set the freezer temperature to the lowest possible temperature. • Empty the ice cube bin every 3 hours.

The amount of ice cube production varies due to the following conditions:

• Frequency of opening the appliance • Food load • Ambient temperature and humidity • Water pressure and water filter condition

Note: When the appliance door is opened, the ice and water dispenser is locked.

Operating the Ice and Water Dispenser

Notes

• Ice cube production begins as soon as the appliance is switched on and the freezer reaches the set temperature. • Once the freezer has reached the set temperature, the first ice cube production will be completed after approximately 4 hours. • After connecting the appliance or inserting a new water filter, there is air in the water system.

Requirement: The appliance is connected to the drinking water outlet.

Extracting Ice or Water ▶Press the desired selection option and press the glass against the extraction switch. ‒ If water has not been extracted for 5 days, rinse the water system. To rinse the water system, 2 liters of water must be extracted.

Tip: Hold the glass directly under the dispenser opening.

Notes ¡ After a certain continuous extraction time, the ice and water dispenser stops. Wait a couple of seconds to dispense ice or water again. ¡ After several successive extractions, the ice and water dispenser stops. Wait a couple of minutes to dispense ice or water again. ¡ When switching from to , a couple of ice cubes may come out on the next extraction. ¡ When switching from to , some crushed ice may come out on the next extraction.

Bottle Fill Option You can dispense a specific amount of water with the bottle fill option. Note: The factory-set water amount is approximately 0.5 liters (17 fluid ounces).

Extracting Bottle Fill

Recommendations ¡ To stop extraction early, press any touch key on the control panel (of the ice and water dispenser). ¡ To resume extraction, press .

Note: If bottle fill extraction is not performed for a period of time, change the selection option to .

Adjusting the Water Amount for the Bottle Fill Option Note: The maximum fill time is 60 seconds.

Key Lock The key lock prevents the ice and water dispenser from operating unintentionally or incorrectly. Note: Ice cube production will continue to operate during key lock.

Activating Key Lock ▶Hold the key down until the light bar is completely illuminated. a is illuminated.

Deactivating Key Lock ▶Hold the key down until the light bar is completely illuminated. a The last option used is illuminated.

84 Permanent Lighting If ice cubes or water are not dispensed for a period of time, the lighting turns off. The lighting of the ice and water dispenser can be activated permanently. Connecting permanent lighting ▶Press . a lights up. Disconnecting permanent lighting ▶Press . a goes off. Activating ice cube production ▶Hold down + simultaneously until the light bar is completely illuminated. a Ice cube production starts and the last used option is illuminated. Deactivating ice cube production ▶Hold down + simultaneously until the light bar is completely illuminated. a The ice dispenser and ice cube production stop. Defrosting 14 Defrosting Defrosting 14.1 Defrosting the refrigeration compartment The refrigeration compartment of the appliance defrosts automatically. 14.2 Defrosting in the freezer Thanks to the fully automatic "NoFrost" system, no frost forms in the freezer. It does not need to be defrosted. Cleaning and Care 15 Cleaning and Care Cleaning and Care To maintain the appliance's functional capacity for a long time, it must be maintained and cleaned carefully. Cleaning in inaccessible areas must be performed by Customer Service. Cleaning by Customer Service incurs costs. 15.1 Preparing the appliance for cleaning

Warning

Note:

Troubleshooting Minor Faults

You can solve minor faults yourself. Read the information on how to troubleshoot faults before contacting Customer Service. This way you can avoid unnecessary repair costs.

Warning

Improper repairs are dangerous.

▶ Repairs should only be carried out by an authorized service technician.

▶ Only original spare parts can be used to repair the appliance.

▶ If the mains connection cable or connection cable for this appliance is damaged, it must be replaced with a special mains connection cable or special connection cable for this appliance, which can be obtained from the manufacturer or your customer service department.

Fault | Causes and Problem Resolution ---|--- The appliance does not cool; the control panels and interior lighting light up. | The demo mode is activated. 1. Press and hold for 15 seconds until three acoustic signals sound. a The lighting on the control panels and interior lighting goes out briefly. a flashes and an acoustic signal sounds. 2. Press . 3. After a short period of time, make sure the appliance is cooling. The LED lighting does not work. | Various causes are possible. ▶ Contact Customer Service. → "Customer Service", Page 94 Home Connect® does not work correctly. | Various causes are possible. ▶ Go to www.home-connect.com. The temperature display shows "E" or "d". | The electronic system has detected a fault. 1. Turn off the appliance. → Page 75 2. Disconnect the appliance from the mains. Pull out the mains connection cable plug or disconnect the circuit breaker. 3. Reconnect the appliance after five minutes. 4. Turn on the appliance. → Page 75 5. If the control panel display appears again, notify Customer Service. → "Customer Service", Page 94 An acoustic signal sounds and flashes. | The door alarm is activated. The appliance door is open. ▶ Close the appliance door. An acoustic signal sounds, the temperature indicator (freezer) and flash. | The temperature alarm is activated. Various causes are possible. 1. Press . a The alarm is deactivated. 2. Check after a few hours that the freezer has reached the set temperature again. The external ventilation openings are blocked. ▶ The cause of the obstruction of the external ventilation openings must be eliminated. Large quantities of fresh food have been placed inside. ▶ Activate Super Freezing before inserting a large quantity of food. → "Activate Super Freezing", Page 76

Troubleshooting

Fault Causes and Solutions

The ice and water dispenser does not work.

Ice cube production is deactivated. ▶Activate ice cube production. → Page 84

Key lock is activated ▶Deactivate key lock. → Page 83

The ice cube container is not properly inserted. ▶Insert the ice cube container completely. → Page 86

Ice cubes are stuck together in the ice chute. ▶Remove ice cubes from the ice chute, e.g., with a wooden spoon.

Water pressure is too low. ▶Check the water pressure of the water supply device or external water filter system, e.g., reverse osmosis system. Connect to a water outlet with sufficient pressure. → Page 68

The water filter is clogged. ▶Replace the water filter. → Page 82

There is no water supply. ▶Make sure water supply is available and the shutoff valve at the water outlet is open. If necessary, contact an installer.

The water hose is kinked. ▶Turn off the water supply and straighten the water hose. If necessary, replace the water hose.

Ice and water dispenser malfunction.

The appliance makes sounds, bubbles, rattles, or emits buzzing, clicking, crackling, or running water noises.

This is not a fault. A motor is running (compressors, fan). Refrigerant flows through the tubes. The motor, switches, solenoid valves, or water valves are connecting or disconnecting. Automatic defrosting is running. Ice cubes are falling into the ice cube container.

No action is necessary.

The appliance makes noise.

The appliance is not level. ▶Level the appliance using a spirit level and the adjustable feet.

The appliance is not free-standing. ▶Maintain minimum clearances around the appliance.

Appliance components are wobbling or getting stuck. ▶Check the removable components and reinsert them if necessary.

93 Fault Causes and troubleshooting The appliance makes noise. Bottles or containers are in contact with each other. ▶Separate the bottles or containers from each other. The Super Freezing function is activated. No action is necessary. 16.1 Power Supply Interruption When there is a power outage, the temperature of the appliance increases, which reduces storage time and affects the quality of frozen products. Notes ¡ During a power outage, it is recommended to open the appliance as little as possible and not store new food. ¡ When the power outage is over, you must check the quality of the food. – Discard frozen products that have thawed and are at temperatures above 41 ºF (5 ºC). – Frozen products that have thawed slightly can be cooked or slightly reheated for consumption; they can also be refrozen. 16.2 Running the appliance self-test Your appliance has an automatic check that displays faults that can be remedied by Customer Service.

Warning

Warning

Customer Service

18 Customer Service Customer Service

For every repair covered by warranty, we ensure that your appliance is repaired with original spare parts by a trained and authorized service provider. We only use original spare parts for all types of repairs.

Detailed information about the warranty period and warranty conditions can be found in our warranty conditions, with your distributor or on our website.

When you contact customer service, do not forget to provide the model number (E-Nr.) and the serial number (FD) of your appliance.

USA:

Canada:

Here you can find help for connecting with Home Connect®: www.home-connect.com/us/en/help-support/set-up

18.1 Model Number (E-Nr.) and Serial Number (FD)

The model number (E-Nr.) and serial number (FD) are located on the appliance data plate.

→ "Appliance", Fig. 1 / 9 , Page 71

To quickly find the appliance data or customer service telephone number again, you can note this information.

Technical Data

19 Technical Data Technical Data

The appliance data plate shows the refrigerant used, the net capacity and other technical specifications.

→ "Appliance", Fig. 1 / 9 , Page 71

Register your appliance to enjoy customized benefits. Thank you for being a Bosch customer! Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as: