Bosch B36Fd Freezer Refrigerator
Frequently Asked Questions (19)
What are the recommended temperatures for the refrigerator and freezer compartments?
The recommended temperature for the refrigerator compartment is 37°F (3°C), and the recommended temperature for the freezer compartment is 0°F (−18°C). The refrigerator compartment can be set between 33°F (1°C) and 43°F (6°C), while the freezer compartment can be set between 6°F (−14°C) and −7°F (−22°C). Long-term storage of food in the freezer should be at 0°F (−18°C) or lower. (Page 13, 17)
How do I reset the Home Connect™ settings if my appliance has connection problems?
Press the menu button so the Home Connect icon lights up and the submenu display shows the Home Connect screen, then navigate using the submenu buttons until the reset option appears, and press the submenu setting button — the submenu setting display will animate for approximately 15 seconds before confirming the reset. This should be done if your appliance experiences connection problems with the WLAN home network or if you want to connect to a different Wi-Fi network. After the reset, the submenu setting display will confirm the Home Connect™ settings have been cleared. (Page 16)
What should I do if 'E' or 'F' appears on the temperature display?
These codes indicate that the electronics have detected a fault. Switch off the appliance, unplug it or switch off the circuit breaker, then reconnect after 5 minutes and switch it back on. If the error message still appears on the display after restarting, contact Customer Service. (Page 25)
How often should I replace the water filter, and how do I know when it needs changing?
The water filter should be changed every 6 months, when the filter indicator light turns on, or when water output has visibly reduced. After installing a new filter, discard the ice cubes produced during the first 24 hours and dispense water for 5 minutes and discard it. After replacing the filter, press and hold the filter button for 3 seconds to reset the filter change notification. (Page 17–18)
What is Vacation mode and what temperatures does it set?
Vacation mode is an energy-saving mode designed for when you will be away for a long time. It automatically sets the refrigerator compartment to 43°F (6°C) while the freezer compartment temperature remains unchanged. Important: do not store any food in the refrigerator compartment while Vacation mode is on, as the increased temperature may cause bacteria to grow and spoil food. Ice cube production and the ice and water dispenser are also switched off during Vacation mode. (Page 13)
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Why is my appliance not cooling even though the displays and lighting are working?
This is likely caused by Showroom mode being switched on. To turn it off, press and hold the on/off button for 15 seconds until three audible signals sound, then press the on/off button again. After a short time, check whether the appliance has begun cooling. (Page 25)
What water pressure is required for the ice and water dispenser to work properly?
The water pressure in the supply system must be at least 29 psi (200 kPa) and a maximum of 116 psi (800 kPa). If water pressure exceeds the maximum value, a pressure-reducing valve must be installed between the drinking water connection and the appliance's hose set. Low water pressure can reduce ice cube production and water output. (Page 6)
How do I run the appliance self-test?
Switch off the appliance and disconnect it from the power supply, then reconnect after 5 minutes and switch it back on. Within the first 2 minutes after switching on, press and hold the alarm button for 10 seconds until an audible signal sounds to start the self-test. If two audible signals sound at the end and the temperature display shows the set temperature, the appliance is OK; if 5 audible signals sound and the submenu display shows an error code, contact Customer Service. (Page 27)
How do I clean the appliance safely, and what cleaning products should I avoid?
Clean the inside, outside, fittings, accessories, and door seals with a dish cloth, lukewarm water, and a little pH-neutral detergent, then dry thoroughly with a soft, dry cloth. Do not use hard scouring pads, strong or abrasive cleaning agents, cleaning agents with high alcohol content, stainless-steel cleaning agents on the exterior, steam cleaners, or high-pressure cleaners. Fittings and accessories should never be cleaned in the dishwasher as this may cause deformation or discoloration. (Page 19–20)
How does Super Freezing work, and when should I use it?
Super Freezing cools the freezer compartment as cold as possible and should be switched on 1 to 2 hours before placing food weighing 4.4 lbs (2 kg) or more into the freezer compartment. It can also be used to accelerate ice cube production. After approximately 8 hours, the appliance automatically switches back to normal operation, and increased noise may occur while Super Freezing is active. (Page 14)
What are the recommended temperature settings for the refrigerator and freezer compartments?
The recommended temperature for the refrigerator compartment is 37°F (3°C), and the recommended temperature for the freezer compartment is 0°F (−18°C). The refrigerator compartment can be set from 33°F (1°C) to 43°F (6°C), and the freezer compartment can be set from 6°F (−14°C) to −7°F (−22°C). Long-term storage of food in the freezer should be at 0°F (−18°C) or lower. (Page 14, 18)
What does it mean when 'E' or 'd' appears on the temperature display?
The 'E' or 'd' on the temperature display indicates that the electronics have detected a fault. To resolve this, switch off the appliance, unplug it or switch off the circuit breaker, and reconnect after 5 minutes before switching the appliance back on. If the message still appears after restarting, contact Customer Service. (Page 27)
How do I reset the Home Connect® settings if my appliance has Wi-Fi connection problems?
To reset the Home Connect® settings, press the menu button so the submenu display shows 'Cn,' then navigate the submenu until you reach the reset option and press the submenu setting button. The submenu setting display will show an animation for approximately 15 seconds, then confirm that the settings have been reset. This process is useful if you want to connect the appliance to a different Wi-Fi network or resolve connection problems. (Page 18)
How often should the water filter be changed, and how do I reset the filter notification?
The water filter should be changed every 6 months, when the filter indicator light turns on, or when water output has visibly reduced. After replacing the filter, press and hold the filter button for 3 seconds to turn off the filter change notification and reset the filter change status. Note that increased water consumption may trigger the filter change notification sooner than 6 months. (Page 16, 19)
What should I do if the appliance is not cooling but the displays and interior lighting are on?
This indicates that Showroom mode is switched on. To turn it off, press and hold the power button for 15 seconds until three audible signals sound, then press the alarm button. After a short time, check whether the appliance has begun cooling. (Page 27)
What water pressure is required for the appliance, and what should I do if pressure is too high?
The water pressure in the water supply system must be at least 29 psi (200 kPa) and a maximum of 116 psi (800 kPa). If the water pressure exceeds the maximum value, a pressure-reducing valve must be installed between the drinking water connection and the appliance's hose set. Insufficient or excessive water pressure may impair the functioning of the appliance. (Page 7)
Do I need to manually defrost the refrigerator or freezer compartments?
No manual defrosting is required for either compartment. The refrigerator compartment defrosts automatically, and the freezer compartment uses a fully automatic NoFrost system that keeps it frost-free at all times. (Page 22)
What should I do with frozen food during a power failure?
During a power failure, open the appliance as little as possible and do not place any additional food inside. Immediately after power is restored, check the quality of all frozen food — dispose of any frozen food that has defrosted and is warmer than 41°F (5°C), and cook or fry slightly thawed frozen food before consuming or refreezing it. (Page 30)
How do I properly clean the appliance, and what cleaning products should I avoid?
Clean the inside and outside of the appliance, fittings, accessories, and door seals using a dish cloth, lukewarm water, and a small amount of pH-neutral liquid detergent, then dry thoroughly with a soft, dry cloth. Do not use steam cleaners, high-pressure cleaners, hard scouring pads, strong or abrasive cleaning agents, cleaning agents with high alcohol content, stainless-steel cleaning agents on the exterior, or the dishwasher for fittings and accessories, as these can cause damage. Before cleaning, switch off and unplug the appliance and remove all food and fittings. (Page 22)
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