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Common questions
Common Questions
29 totalWhat is the print speed of the Canon LBP1238 II?
For 1-sided printing, the LBP1238 II prints at 38.0 ppm for A4 and 40.0 ppm for LTR paper. For 2-sided printing, the speed is 31.9 ppm (A4) and 33.3 ppm (LTR). Note that print speed may be lower depending on settings such as output resolution, paper type, orientation, and number of sheets. (Page 9)
How do I safely handle toner that has spilled or adhered to skin or clothing?
Use dry tissue paper to wipe off toner adhered to skin or clothes, then wash with water. Never use warm water to clean up toner, as it will cause toner particles to gel and soak permanently into fibers. Additionally, toner particles are reactive with vinyl polymers, so contact with these materials should be avoided. (Page 3)
What paper types can be used in the multi-purpose tray but NOT in the standard cassette?
The multi-purpose tray supports heavy paper (121–149 g/m2 Heavy 2, and 150–163 g/m2 Heavy 3), label paper, and envelopes (Envelope 1 and Envelope 2), none of which are supported by the standard cassette. Additionally, index cards (3x5 inch) can only be fed from the multi-purpose tray. The standard cassette is limited to plain, thin, recycled, color, lighter heavy, and bond paper types. (Page 10)
What should I do if the laser scanner unit needs to be serviced or adjusted?
The laser scanner unit must NOT be disassembled under any circumstances, as it contains a Class 3B laser beam source that can cause eye injuries. No adjustment can be made to the laser scanner unit in the field. If the unit has failed, it must be replaced rather than repaired on-site. (Page 2)
What does error code E806-0000 mean and how is it caused?
Error code E806-0000 indicates a Main Fan error. The Main Fan (FM1) is responsible for cooling the area around the cartridge and the low voltage power supply via suction at full speed. If this fan fails, the error is triggered to prevent overheating inside the machine. (Page 22, 152)
What is the cassette paper capacity and what paper sizes support automatic 2-sided printing?
The standard cassette holds up to 250 sheets (80 g/m2 or 64 g/m2), while the multi-purpose tray holds up to 100 sheets. Paper sizes that support auto 2-sided printing include A4, LGL, LTR, OFICIO, B-OFICIO, M-OFICIO, FLS, Indian LGL, F4A, and custom sizes from 210.0 x 279.4 mm to 216.0 x 355.6 mm. (Page 9, 10)
Show 23 more questions
What message is displayed when a non-genuine or counterfeit toner cartridge is detected?
What safety precautions should be followed before servicing or disassembling the printer?
What is the warm-up time and recovery time from sleep mode for the LBP1238 II?
What are the print speeds for the Canon LBP1238 II?
What does error code E000-0000 mean and what causes it?
Is it safe to disassemble the laser scanner unit myself?
What paper types can be used in the Multi-purpose Tray?
How much power does the LBP1238 II consume during sleep mode?
What should I do if the low voltage power supply stops outputting DC voltage?
How do I handle toner that has gotten on my skin or clothing?
What paper sizes support automatic 2-sided (duplex) printing?
What are the error codes for fixing assembly failures on the LBP1238 II?
What is the warm-up time for the LBP1238 II printer?
What message appears on the display when the toner cartridge is running low or has reached end of life?
What paper sizes and types does the LBP1238 II support?
What does error code E001-0000 indicate?
How do I safely handle the laser scanner unit?
What should I do if I need to clean components with organic solvents?
What is the print speed of the LBP1238 II?
What error code indicates a main motor startup failure?
How much power does the LBP1238 II consume in different modes?
What should I do before servicing the printer?
What is the double feed prevention mechanism and how does it work?
Full Manual
220 pages
Service
Manual
imageCLASS XLbp1238 Ii
Canon November 24, 2021 Rev. 3Copyright © 2021 Canon Inc.
CANON imageCLASS X LBP1238 II Rev. 3 PRINTED IN U.S.A.
Important Notices Application This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality. Following "Trademarks" and "Copyright" are not applicable if they are not supported by laws and regulations in the country or region that this document and products are used in. Corrections This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual. Trademarks
Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. 1x Remove the claw. Check visually. 1x Insert the claw. Check a sound. Push the part. 1x Disconnect the connector. Connect the power cable. 1x Connect the connector. Disconnect the power cable. 1x Remove the cable/wire from the cable guide or wire saddle. Turn on the power. 1x Install the cable/wire to the cable guide or wire saddle. Turn off the power. 1x Remove the screw. 1x Loosen the screw. 1x Install the screw. 1x Tighten the screw. Cleaning is needed. Measurement is needed. The following rules apply throughout this Service Manual:
Contents Safety Precautions...............................................................................................1 Laser................................................................................................................................................... 2 Laser Safety......................................................................................................................................... 2 How to Handle the Laser Scanner Unit...................................................................................................2 Power Supply / Lithium Battery........................................................................................................... 2 Power Supply Guidelines.......................................................................................................................2 Notes When Handling a Lithium Battery..................................................................................................3 Toner Safety........................................................................................................................................3 About Toner..........................................................................................................................................3 Handling Adhered Toner........................................................................................................................3 Notes on works....................................................................................................................................3 Points to Note Before Servicing..............................................................................................................3 Points to Note at Cleaning..................................................................................................................... 4 Notes on Assembly/Disassembly........................................................................................................... 4
Failure Detection.................................................................................................................................26 Image Formation System.................................................................................................................. 28 Functional Configuration......................................................................................................................28 Image Formation Process....................................................................................................................29 High Voltage Power Supply Control......................................................................................................29 Cartridge............................................................................................................................................ 30 Fixing System....................................................................................................................................33 Functional Configuration......................................................................................................................33 Fixing Temperature Control................................................................................................................. 33 Protection Function............................................................................................................................. 34 Fixing Assembly Failure Detection........................................................................................................35 Pickup Feed System......................................................................................................................... 36 Overview............................................................................................................................................ 36 Parts Configuration..............................................................................................................................37 Drive Configuration..............................................................................................................................38 Layout of Sensors............................................................................................................................... 38 Cassette Detection..............................................................................................................................39 Cassette Pickup Control...................................................................................................................... 39 Double Feed Prevention Mechanism.................................................................................................... 40 Multi-purpose Tray Pickup Control........................................................................................................40 Skew Correction..................................................................................................................................41 Delivery Tray Full Detection................................................................................................................. 42 Jam Detection.....................................................................................................................................42
E732-0001--: Scanner communication error........................................................................................ 150 E733-0000--: Printer communication error...........................................................................................151 E733-0001--: Received message parity error...................................................................................... 151 E733-0004--: Invalid message reception error..................................................................................... 151 E733-0005--: Message timeout error.................................................................................................. 151 E733-0006--: Unknown Communication Error......................................................................................151 E733-0007--: SC Level Error..............................................................................................................151 E736-0000--: Fax communication error...............................................................................................151 E736-0001--: Error in ROM for backing up fax data..............................................................................151 E744-0001--: Invalid combination of language file versions.................................................................. 151 E744-0002--: Language file error........................................................................................................152 E744-1001--: Version mismatch between BOOTABLE and BOOTROM................................................ 152 E744-4000--: Invalid engine connection error...................................................................................... 152 E744-5000--: Communication error between Control Panel PCB and Main Controller PCB.................... 152 E744-6000--: Communication error with Wireless LAN PCB.................................................................152 E744-7000--: Backup microcomputer error..........................................................................................152 E766-8000--: Firmware error..............................................................................................................152 E766-9000--: Scanner power state error............................................................................................. 152 E804-0004--: Controller FAN Error..................................................................................................... 152 E806-0000--: Main Fan error..............................................................................................................152 E840-0000--: Pressure release mechanism error.................................................................................153 E996-0071--: Error that can be retried.................................................................................................153 Jam Code........................................................................................................................................154 Alarm Code..................................................................................................................................... 156 Alarm Code Details........................................................................................................................... 156 Alarm Codes Generated by Remote Monitoring Server...................................................................156
Backup Data List............................................................................................................................. 202 Soft counter specifications.............................................................................................................. 204 List of Items Which Can Be Imported..............................................................................................205 Service Mode Settings.......................................................................................................................205 Contents vi
Safety Precautions Laser..................................................... 2 Power Supply / Lithium Battery.............2 Toner Safety..........................................3 Notes on works..................................... 3
Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings and external covers, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use. How to Handle the Laser Scanner Unit This machine is classified as a Class 1 laser product. However, the laser scanner unit contains source of Class 3B laser beam and exposure to the beam may cause eye injuries. Therefore, be sure not to disassemble the laser scanner unit. No adjustment can be made to the laser scanner unit in the machine in the field. The mark or the warning label shown in the following figure is affixed on the laser scanner unit. Dieses Gerät ist der Klasse 1 der Laserprodukte zugeordnet. Allerdings enthält die Laserscannereinheit eine Laserstrahlquelle der Klasse 3B, die Augenschäden verursachen kann, wenn man in diesen Strahl blickt. Deshalb darf die Laserscannereinheit nicht zerlegt werden. An der Laserscannereinheit kann keine Justage vor Ort vorgenommen werden. Das in dem folgenden Bild dargestellte Kennzeichen bzw. der Warnaufkleber ist auf der Laserscannereinheit angebracht. Power Supply / Lithium Battery Power Supply Guidelines
Caution:
Do not plug multiple cords together to an extension cord. It may cause a fire or electrical shock.
Notes When Handling a Lithium Battery Dispose of used batteries according to the instructions.
Caution:
Risk of explosion if battery is replaced by an incorrect type. The following warnings are given to comply with Safety Principles (EN60950-1).Caution:
Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr. Gebrauchte Batterien gemäß der Anleitung beseitigen. Toner Safety About Toner Toner is a non-toxic material composed of plastic and small amount of pigment.Caution:
Never throw toner in flames to avoid explosion. Handling Adhered TonerCaution:
Leaving the power plug connected for a long time in an environment having a lot of dust, moisture, or oily smoke will cause a fire. (Because dust accumulated in the surrounding area will absorb moisture and cause an insulation failure) Safety Precautions 3
Caution:
Hazardous area such as corners, edges, springs and other sharp sections may be remaining on products. Always be aware of the presence of hazardous area to avoid injury caused by contacting and/or striking those area, by not over- concentrating on service work. Points to Note at Cleaning When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is vaporized completely before assembling. Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device.Caution:
EnglishCaution
The fuse may be in the neutral, and that the mains shall be disconnected to de-energize the phase conductors. GermanVorsicht
Die Sicherung kann sich im Nullleiter befinden und das Hauptnetz muss abgetrennt werden, um die Phasenleiter stromlos zu machen. Safety Precautions 4
Product Overview 1 Product Lineup......................................6 Features................................................8 Specifications........................................9 Parts Name......................................... 12
Product Lineup Host Machine
Lbp1238 Ii / 1238P Ii
1238Pr II CopyAdf
Nfc
Meap
Pdl
LBP1238 II/1238P II/1238Pr II
Ufr Ii
YesPs
YesPcl
Yes Options Name Remark Cassette Feeding Module-Ah1
Up to 550 sheets of paper (80 g/m2) can be set. Only one cassette can be connected to the host machine Barcode Printing Kit-E1
Name Remark MiCARD Attachment Kit-B1 IC Card Reader (sales company's option) is required.
Features Low to Middle Class A4/ LTR B&W Laser Beam Printer This machine is a system upgrade model of LBP1238 series which is the current model.
Specifications Product Specifications Item Specification/Function Installation method of Host Machine Desktop Photoreceptor OPC Drum (24 mm dia.) Exposure method Laser beam exposure Charging method Roller charging Developing method Toner projection development Transfer method Roller transfer Separation method Curvature separation Pickup method Cassette: Simple retard method Multi-purpose Tray: Pad separation method Fixing method On-demand fixing Delivery method Face-down Drum cleaning method Cleaning Blade Toner type One-component magnetic toner Toner supplying method Replacement of all-in-one cartridge (drum + toner) Toner level detection func- tion Available Toner save mode Yes *1 Print resolution 600 x 600 dpi Print speed *2 At 1-sided printing:
1 Gb
Operating environment tem- perature range 10 to 30 deg C Operating environment hu- midity range 0 to 80 % (Relative humidity; no condensation) Rated power supply 120 V model: 110 to 127 V (60 Hz) 200 V model: 220 to 240 V (50/60 Hz)
Item Specification/Function Power consumption Maximum 120V: 1280 W or less 230V: 1330 W or less At operation 120V: Approx. 480 W 230V: Approx. 480 W At standby 120V: Approx. 8.5 W 230V: Approx. 9.0 W During sleep mode Approx. 0.9 W (USB connection) Approx. 0.9 W (Wired LAN) Approx. 0.9 W (Wireless LAN) At power OFF Approx. 0.1 W or less Dimensions (W x D x H) LBP1238 II/1238P II: 438 mm x 373 mm x 312 mm 1238Pr II: 401 mm x 373 mm x 250 mm Weight (not including the To- ner Cartridge) LBP1238 II/1238P II: Approx. 9.2 kg 1238Pr II: Approx. 8.8 kg *1: Toner saving mode is a user mode setting, and it cannot be set in service mode. *2: The print speed may become lower depending on the settings such as output resolution, paper type / orientation, and number of sheets to print. In the case of 2-sided printing, 1 page on the front side and 1 page on the back side are output as 1 sheet. *3: The time from when the power is turned ON to when the basic screen appears. This may vary depending on the usage conditions and environment of this machine. *4: The time for recovery from sleep to standby *5: The actual stack capacity may vary depending on the site environment and the type of paper used. Paper Type (Yes: Pickup possible -: Pickup not possible) Type of paper Paper settings in this machine Standard Cassette Multi-purpose Tray Auto 2-sided printing Plain paper 61 to 74 g/m2 Plain 1 Yes Yes Yes 75 to 89 g/m2 Plain 2 Yes Yes Yes 90 to 105 g/m2 Plain 3 Yes Yes Yes Thin paper 60 g/m2 Thin 1 Yes Yes Yes Recycled paper 61 to 74 g/m2 Recycled 1 Yes Yes Yes 75 to 89 g/m2 Recycled 2 Yes Yes Yes Color paper 61 to 74 g/m2 Color paper Yes Yes Yes Heavy paper 106 to 120 g/m2 Heavy 1 Yes Yes Yes 121 to 149 g/m2 Heavy 2
Paper size Standard Cassette Multi-purpose Tray 2-sided
A4
210.0 mm x 297.0 mm Yes Yes YesB5
182.0 mm x 257.0 mm Yes YesA5
A5R
A6
Lgl
Ltr
215.9 mm x 279.4 mm Yes Yes YesStmt
139.7 mm x 215.9 mm Yes YesExec
Oficio
B-Oficio
216.0 mm x 355.0 mm Yes Yes YesM-Oficio
216.0 mm x 341.0 mm Yes Yes YesG-Ltr
203.2 mm x 266.7 mm Yes YesG-Lgl
Flsc
Afls
206.0 mm x 337.0 mm Yes Yes16K
F4A
(Com10)
104.7 mm x 241.3 mm
Parts Name External Cover ■ Front Side of the Machine
<1238Pr II> [4] [5] [6] [7] [8] [2] 10 [3] [2] [10] [1] [9] No. Name No. Name [1] Control Panel [6] Pickup Cassette [2] Handle for carrying [7] Delivery Tray [3] Ventilation hole [8] Power Switch [4] Front Cover [9] Front Cover Open Button [5] Delivery Stopper [10] Multi-purpose Tray
■ Rear Side of the Machine
Cross Section View ■ Host Machine [18] [1] [2] [8] [7] [6] [5] [4] [3] [16] [17] [19] [20] [21] [9] [10] [11] [12] [13] [14] [15] No. Name No. Name [1] Fixing Delivery Roller [12] Delivery Roller [2] Duplex Flapper [13] Cassette Feed Roller [3] Delivery Roller [14] Cassette Separation Roller [4] Pressure Roller [15] Cassette [5] Fixing Film [16] Cassette Pickup Roller [6] Fixing Assembly [17] Duplex Re-pickup Roller [7] Laser Scanner Unit [18] Registration Shutter [8] Cartridge [19] Transfer Roller [9] MP Tray Pickup Roller [20] Photosensitive Drum [10] MP Tray Separation Pad [21] Duplex Feed Roller [11] Registration Roller
Control Panel
<1238Pr II> [12] [11] [10] [9] [8] [2] [3] [5] [6] [7] [13] [1] [4] [15] [14] [17] [18] [16] No. Name No. Name [1] Display [10] [Authentication] key [2] [Home] key [11] [Clear] key [3] [Back] key [12] [Stop] key [4] Numeric keys ([0] to [9]) [13] [Symbol] key [5] [Kana/Alphabetic/Numeric] key [14] [Utility] key / [<] key [6] [Data] Lamp [15] [Job] key / [∧] key [7] [Error] Lamp [16] [Setup] key / [>] key [8] [Energy Saver] key [17] [Reset] key/[V] key [9] [Status Monitor] key [18] [OK] key
Technical Explanation (Device) 2 Basic Configuration.............................19 Controller System................................20 Laser Exposure System......................26 Image Formation System....................28 Fixing System......................................33 Pickup Feed System........................... 36
Basic Configuration Functional Configuration Description This machine is roughly composed of the following five blocks.
Dc
controller Controller System Laser beam Paper flow（simplex） Paper flow（duplex） Signal flow Pickup/Feed system Fixing System Manual feed pickup unit Delivery assembly Fixing assembly Pickup unit Cassette
Controller System Functional Configuration Description This machine is controlled by the Main Controller PCB and the DC Controller PCB. [1] [2] No. Parts name Role [1] Main Controller PCB System control, image processing control, network control, and retaining various setting values. [2] DC Controller PCB Printer control, laser control, high voltage control, various I/O control, and retaining setting values Main Controller PCB
Caution:
The number of connectors varies depending on the model.J916
J927
J926
J914
J904
J912
J909
J911
J920
J907
J906
J908
J905
J918
J910
J925
J924
J922
J917 J919
J923
No. Roles and Specifications No. Roles and SpecificationsJ904
Wireless LAN PCB I/FJ917 *1
Off Hook PCB I/FJ905
Lan I/F
J918
USB Relay PCB I/F
No. Roles and Specifications No. Roles and Specifications
J906
USB TypeBJ919 *1
SpeakerJ907
USB TypeAJ920
DC Controller PCBJ908
Cc-Vi (Op)
J922
ADF Motor I/FJ909
Soft-Id Pcb I/F
J923
Reader Motor I/FJ910
New card reader (OP)J924
Contact Image Sensor I/F (Reader side)J911
Memory PCB I/FJ925
Contact Image Sensor I/F (ADF side)J912
Power supply control I/FJ926
Control Panel PCB I/F (touch panel)J914
Panel PCB (5 lines)J927
Control Panel PCB I/F (touch panel)J916 *1
Ncu Pcb I/F
*1: Models with FAX only DC Controller PCB Description
J5
J4
J10
J2
J9
J8
J7
J1
J3
J6
No. Roles and Specifications No. Roles and SpecificationsJ1
Low Voltage Power Supply UnitJ6
Delivery Tray Full Sensor PCBJ2
High Voltage Power Supply PCBJ7
Paper Width/Duplex Feed Sensor PCBJ3
Main Controller PCBJ8
Cassette Paper Sensor PCBJ4
Laser Scanner Driver PCBJ9
Multi-purpose Tray Paper Sensor PCBJ5
Relay PCBJ10
Memory Motor Control Overview This machine uses motors for paper feed and image formation.
Description
M1
M2
Sym- bol Name Drive parts Failure DetectionM1
Main Motor Photosensitive Drum, Transfer Roller, Pressure Roller, Fixing Film, Delivery Roller, Duplex Flapper, Duplex Feed Roller, Cassette Pickup Roller, Cas- sette Feed Roller, Feed Roller, Registration Roller, Multi-purpose Tray Pickup Roller YesM2
Laser Scanner Motor Scanner Mirror Yes Fan Control Overview This machine uses a fan for preventing temperature rising inside the machine. DescriptionFm1
Symbol Name Cooling area Type SpeedFm1
Main Fan Around the cartridge and low voltage power supply Suction Full speed
Door Open Detection Overview This machine uses the Front Cover Switch (SW101) of the High Voltage Power Supply PCB (UN22) to detect whether the Front Cover is opened or closed. Description
Un22
Sw101
Symbol Name RemarksUn22
High Voltage Power Supply PCBSw101
Front Cover Switch When the switch has failed, the PCB needs to be replaced. When door open is detected by this switch, the DC Controller stops drive of the motors and the solenoids. Low Voltage Power Supply Control Overview This circuit converts the AC voltage to DC power supply and provides it to each load. Description The following shows a block diagram of the low voltage power supply.
Fuse
Fu101
Fixing AssemblyFreqsns Lvt
+24Va
Interlock switchSw101
+24Vb
+24Vc
+24Vd
+24Vbsns
+24Va
+3.3Va
+3.3Vc
+3.3Vb
+3.3Va
+24Va
Fet
Fet
Fet
Fet
Fixing control circuit DC Controller Low Voltage Power Supply Power SwitchSw1
AC input High Voltage Power Supply FuseFu102
+24V
Generation circuit+3.3V
Generation circuit Rectifying circuit Protection circuit Frequency detect circuit Protection Function Overview This machine has a protection function against overcurrent and overvoltage. Description If overcurrent or abnormal voltage occurs due to a trouble, the DC voltage is automatically cut off to prevent damage to the Power Supply PCBs. The Low Voltage Power Supply has a protection function to prevent damage to the Power Supply PCB caused by overcurrent and overvoltage. When no DC voltage is output from the Low Voltage Power Supply Assembly, it is possible that the protection function has been activated. Therefore, turn OFF the Power Switch, disconnect the AC Power Supply Cord from the inlet, and then fix the trouble before turning ON the Power Switch again.
The machine has 2 power supply fuses (FU101 and FU102) inside the PCB as an additional protection function. If overcurrent occurs in the AC line, the power supply fuse blows and cuts off the power supply.
Note:
This machine has a function that stops supplying the +24VB and +24VC when the Cartridge Door Switch is turned OFF for the safety of users and service technicians. As the power of this machine is turned ON/OFF by the remote switch control circuit, power is supplied to the AC line even when the Power Switch is turned OFF. Never disassemble the machine while the Power Supply Cord is connected to the inlet. Power-saving Mode Overview Power-saving mode is a function that reduces the printer power consumption. Description The auto sleep time has passed. The automatic shutdown time has passed. Standby Control Panel DC ControllerPcb
Main ControllerPcb
Sleep1B Sleep1A Power-off The power switches is pressed. Automatically shifted depending on the conditions Automatically shifted depending on the conditions The reader is turned ON only when it is usedAc Off
Sleep3 Service call Standby recovery event No service error (no error requiring a service visit) has occurred ←A job is generated /completed→ Explanation of the status Non-all-night24V On
Non-all-night24V On
Power-on Power-saving Power-offState Description Standby The machine moves to a standby state by turn- ing ON the main switch. When introduction of jobs become possible, timers of the auto low power time and auto sleep time start counting. Sleep 1A The machine is in a state where the 24V non- all-night power is ON. When the auto sleep time has elapsed, transition to sleep 1A occurs. Sleep 1B The machine is in a state where the 24V non- all-night power is OFF. Sleep 1B is a state where CPU moves to an operation state from sleep 3 by a hardware interruption. Sleep 3 The controller itself gets into a power-saving mode. In this mode, CPU of the controller has stopped. (The most effective power saving state) Service er- ror When an error requiring a service visit occurs, the machine moves to this state. Power state of the printer remains in power-saving mode so that the ma- chine can respond to request from service mode. Sleep Mode Eco Exit
It is a function that saves power consumption and improves noise reduc- tion by letting the machine gets into a standby state without turning ON the engine and reader when recovering from sleep.
Laser Exposure System Functional Configuration Overview The laser exposure system forms a static latent image on the Photosensitive Drum by laser exposure. Description The Laser Scanner Unit consists of the Laser Unit and the Scanner Motor Unit, and is controlled by the signal input from the DC Controller. DC Controller PCB Main Controller PCB SCANNER MOTOR SPEED CONTROL signal LASER CONTROL signal VIDEO signal BD INPUT signal Scanner Mirror BD Sensor Scanner Motor Unit Photosensitive Drum Laser Unit Shutter Control The Laser Scanner Unit of this machine has the laser shutter mechanism. The Laser Shutter blocks laser path of the Laser Scanner Unit when the Front Cover is opened for the safety of users and service technicians. Failure Detection Overview The DC Controller detects the following failures in the Laser Scanner Unit.
Scanner Motor failure detection
Image Formation System Functional Configuration Overview The image formation system forms a toner image on the paper. Description The DC Controller controls the Laser Scanner Unit and High Voltage Power Supply to form the toner image on the Photosensitive Drum, and transfers and fixes this to the paper. Laser Scanner Unit Transfer Roller DC Controller PCB High Voltage Power Supply PCB Fixing Assembly Cartridge
Image Formation Process Description Pickup
DC Controller
Pcb
Transfer bias circuit High Voltage Power Supply PCB Developing bias circuit Primary charging bias circuit To Primary Charging Roller To Developing Roller Cartridge Photosensitive Drum Transfer Roller Cartridge ■ Overview Overview The cartridge has the function to form a visible image on the Photosensitive Drum with toner. Description The cartridge consists of the Photosensitive Drum, Developing Assembly, Primary Charging Roller, Cartridge Memory, etc. The DC Controller drives the Main Motor to rotate the Photosensitive Drum and Developing Roller. The Primary Charging Roller is driven and rotated by the Photosensitive Drum. The DC Controller detects the toner level by monitoring the toner level detection signal. DC Controller PCB CartridgeM1
Photosensitive Drum Cartridge Memory Primary charging roller Developing roller Cartridge Memory data MOTOR CONTROL signalToner Level
High Voltage Power Supply PCB Main Motor signals
■ Cartridge State Detection Execution Condition/Timing
Description The DC Controller notifies the Main Controller when cartridge consumption reaches the specified value. Upon receipt of the notification, the Main Controller displays a warning or a message that the cartridge has reached the end of its life on the display.
Warning display*2 End of life display*4 *5 Toner level*1 Differs depending on the setting*3 0% Detected to (location) Cartridge Memory Cartridge Memory Message Prepare the toner cartridge. End of Cartridge Lifetime *1 : The remaining toner level can be checked on the Status Monitor. Refer to "Checking remaining toner level" in "Settings/Registration Mode/Menu" shown below. *2 : Whether to display or hide warnings can be specified in the menu. Refer to "Setting of whether to display or hide warnings" in "Settings/Registration Mode/Menu" shown below. *3 : The threshold value to display a warning can be specified in the menu. Refer to "ON/OFF of display of the screen for setting the threshold value for preparation of the cartridge" in "Service Mode" shown below. Refer to "Setting of the threshold value to display a warning" in "Settings/Registration Mode/Menu" shown below. *4 : The operation when the cartridge has reached the end of life can be specified in service mode. Refer to "Setting of the behavior when the cartridge reaches the end of its estimated life" in "Service Mode" shown below. *5 : The reference value of cartridge life (Photosensitive Drum, Developing Assembly, and Waste Toner) can be specified in service mode. Refer to "Setting of the reference values for replacement of the Photosensitive Drum, Developing Assembly, and Waste Toner (Bk)" in "Service Mode" shown below. Service Mode
Copier > Option > Fnc-Sw > Crg-Proc
Copier > Option > Fnc-Sw > Crglf-K
Copier > Option > Dsply-Sw > Crglw-Lv
Additional Functions Mode/Menu
Fixing System Functional Configuration Overview The fixing system forms a permanent image by melting the toner on the paper using pressure and heat. Description The fixing control circuit controls the temperature of the Fixing Assembly. The Fixing Assembly of this machine uses the on-demand fixing method. Fixing Temperature Signal Fixing Heater Control Signal DC Controller PCB Low Voltage Power Supply Unit Fixing Control Circuit
Th1
Tp1
H1
Pressure Roller Fixing Film Fixing Heater Control Circuit Fixing Heater Safety Circuit Symbol Parts nameH1
Fixing HeaterTh1
ThermistorTp1
Thermo Switch Fixing Temperature Control Overview Temperature control of the Fixing Assembly is performed by the Fixing Heater control circuit and Fixing Heater safety circuit according to the command of the DC Controller. Description The DC Controller PCB monitors the fixing temperature detection signal and outputs a fixing control signal according to the detected temperature. The fixing control circuit controls the Fixing Heater on the basis of this signal, and controls the temperature of the Fixing Heater to the target value.
H1
Fixing Heater Safety CircuitFreqsns
Fixing Film Fixing Assembly Pressure RollerFsrd
Rlyd
Fsrth
+24V
Low Voltage Power Supply Unit Fixing Control CircuitRl101
DC Controller PCB Fixing Heater Control Circuit Relay Control Circuit Frequency Detection Circuit AC Input H1: Fixing Heater TP1:Thermoswitch TH1:ThermistorTp1
Th1
Protection Function Overview This machine has a function to detect abnormal temperature rising in the Fixing Assembly and cut off the power supply to the Fixing Heater. Description This machine has the following four protection functions to prevent abnormal temperature rising in the Fixing Heater.
DC Controller PCB The DC Controller PCB monitors the thermistor temperature of the Fixing Heater (Center). When it exceeds the specified temperature, it is judged that the temperature of the Fixing Assembly is abnormally high, and the fixing control signal (FSRD) output is stopped, the relay is turned OFF, and the power supply to the heater is turned OFF. Fixing Heater safety circuit The Fixing Heater safety circuit monitors the thermistor temperature of the Fixing Heater (Center). When it exceeds the specified temperature, it is judged that the temperature of the Fixing Assembly is abnormally high, and the relay is turned OFF and the power supply to the heater is turned OFF. Thermo Switch If the temperature of the Fixing Heater rises abnormally and it exceeds the specified temperature, contact point of the Thermo Switch is opened and the power supply to the heater is turned OFF. Down sequence control The DC Controller monitors the thermistor temperature of Fixing Heater. If it rises above the specified temperature due a case such as the continuous printing of small size paper, the productivity may be greatly lowered (depending on Paper Settings, lower to approx. 4 page/min for B5/A5/A6/EXEC and approx. 6 pages/min for envelopes) to limit the temperature rise. Fixing Assembly Failure Detection Overview When the machine is under the following conditions, the DC Controller shuts down the power supply to the Fixing Assembly and notifies an error.
Pickup Feed System Overview Overview The pickup, feed, and delivery systems are controlled by the DC Controller. The DC Controller controls the blocks in the pickup, feed, and delivery systems to pickup, feed, and deliver paper inside the machine Description The pickup, feed, and delivery systems consist of the following three blocks.
Parts Configuration Description [2] [6] [5] [4] [3] [1] [12] [7] [8] [9] [10] [11] [18] [19] [20] [21] [17] [16] [15] [14] [13] No. Name No. Name [1] Fixing Delivery Roller [12] Feed Roller [2] Duplex Flapper [13] Cassette Feed Roller [3] Delivery Roller [14] Cassette Separation Roller [4] Fixing Film [15] Cassette Pickup Roller [5] Fixing Assembly [16] Duplex Re-pickup Roller [6] Photosensitive Drum [17] Registration Roller [7] Laser Scanner Unit [18] Cassette [8] Cartridge [19] Transfer Roller [9] Registration Shutter [20] Duplex Feed Roller [10] MP Tray Pickup Roller [21] Pressure Roller [11] MP Tray Separation Pad
Drive Configuration
Sl3
M1
Cl1
Sl1
Sl2
Sym- bol Name Sym- bol NameM1
Main MotorSl3
Duplex Reverse SolenoidSl1
Cassette Pickup SolenoidCl1
Duplex Re-pickup ClutchSl2
Multi-purpose Tray Pickup SolenoidLayout of Sensors
Ps20
Ps21
Ps4
Ps13
Ps2
Ps3
Ps1
Symbol Name Symbol NamePs1
Cassette Paper SensorPs13
Fixing Delivery SensorPs2
TOP SensorPs20
Paper Width SensorPs3
Multi-purpose Tray Paper SensorPs21
Duplex Feed SensorPs4
Delivery Tray Full Sensor
Cassette Detection Description Presence of the cassette is detected using the Cassette Paper Sensor (PS1).
Ps1
Symbol NamePs1
Cassette Paper Sensor Cassette Pickup Control Description The DC Controller rotates the Pickup Roller by rotating the Main Motor (M1). The Pickup Arm is lifted and lowered to feed the paper by rotating the Pickup Cam with the Cassette Pickup Solenoid (SL1).
Double Feed Prevention Mechanism Overview This equipment employs the retard separation method to prevent double feed. The retard separation method is the method to prevent double feed of paper, using the Separation Roller that has no drive. The Separation Roller rotates by following the Feed Roller. Description At normal state The Separation Roller is driven by the drive force of the Feed Roller transmitted through the paper. This rotates the Separation Roller in the feed direction. During Double Feed When there are multiple sheets of paper between the rollers, the friction force between those paper becomes weaker; thus the drive force of the Feed Roller transmitted to the Separation Roller becomes extremely weak. This mechanism prevents the Separation Roller from being rotated by the weak drive force transmitted from the Feed Roller during double feed by applying a force to the Separation Roller to suppress its rotation. This stops the rotation of the Separation Roller and prevents it from picking up double feed paper. Feed Roller Pickup Roller Driving Force Transmitted From Feed Roller The roller does not rotate The roller does rotate Paper Separation Roller [Normally] [Multiplefeed] Multi-purpose Tray Pickup Control Description The Multi-purpose Tray pickup feeds paper from the Multi-purpose Tray one sheet at a time into the machine. The following describes the operation of the Multi-purpose Tray pickup.
M1
Sl2
Ps3
DC Controller Main Motor MP Tray Pickup Solenoid MP Tray Pickup Roller Multi-purpose Tray Paper Sensor Paper Lifting plate MP Tray Separation Pad MP tray pickup solenoid control signal Main motor control signal Multi-purpose tray media presence detection signal Skew Correction Description This machine can correct paper skew without lowering throughput. Skew is corrected as follows.
Delivery Tray Full Detection Description The DC Controller detects paper full in the Output Tray using the Delivery Tray Full Sensor (PS4). The DC Controller judges that the Output Tray is full and notifies the Main Controller when the Delivery Tray Full Sensor detects paper for more than the specified period of time during printing.
Ps4
DC Controller Delivery Tray Delivery Tray Full Sensor Lever Delivery Tray Full Sensor Paper Jam Detection Description The sensors are provided at the locations shown below to detect the presence of print paper and whether the print paper is being fed correctly.
Ps20
Ps21
Ps4
Ps13
Ps2
Ps461
This machine uses the following sensors to detect the presence of print paper and whether the print paper is being fed correctly.
Technical Explanation (System) 3 Overview of System Management...... 45 Version Upgrade................................. 46 Setting Information Export/Import Function (DCM)............................... 51 Monitoring Function ............................58 Security Functions...............................64
Overview of System Management This chapter describes information for service technicians on the system of this machine. Although this chapter contains some information described in the User's Guide, for details on the functions for users, refer to the e-Manual.
Version Upgrade Function Overview The following firmware upgrade methods are available with this device. Version upgrade using User Support Tool (UST). Upgrade the firmware of the device using UST Open the file for UST version upgrade on a PC connected with the device and upgrade the firmware. Since the host machine and the PC are connected using a USB cable, version upgrades can be performed in an environment where a network is not available. Version upgrade via Internet Access the dedicated server, and download and upgrade the firmware. Provided that Internet connection is available, the system automatically configures the connection destination setting and executes processing such as download and version upgrade. Version upgrade using a USB flash drive (released only in special cases) Upgrade the firmware of this machine using a USB flash drive. Connect a USB flash drive where the firmware is stored to the device, and update the firmware in service mode. Version upgrades can be performed in an environment where a PC or network is not available.
Note:
Firmware that can be used for version upgrade using a USB flash drive is released only in special cases such as a tender business, and is not normally released. As for the detailed version upgrade procedure, follow the instructions given at the time of release of the customized firmware for version upgrade using a USB flash drive. Version upgrade by replacing the PCB Version upgrade by replacing the existing PCB with a PCB where the latest firmware is installed Version upgrade using Local CDS Use iW EMC/iW MC and DFU plug-in to download firmware from Local CDS and upgrade the host machine.Note:
When using Local CDS to upgrade it, refer to the manual/material of iW EMC/iW MC DFU plug-in.Caution:
A message appears when an attempt is made to upgrade a host machine to which specified firmware has been applied. This is a precaution not to use wrong firmware to upgrade a host machine to which specified firmware has been applied. See the following regarding the combination of whether the message will be displayed: Type of firmware applied to the host machine Firmware to upgrade General firmware Specified firmware General firmware No message No message Specified firmware Message displayed Message displayed
Version Upgrade Using UST a zip file and a folder containing UST is extracted by decompressing the file. When executing UST on the PC connected to the machine with a USB Cable, the firmware can be upgraded by downloading it from the PC to the machine. For the detailed procedure, refer to "User Support Tool Operation Guide" stored in the decompressed folder. "User Support Tool Operation Guide" is also available on the website of CINC. Firmware
Pc
USB cable/ Network cable Firmware Version Upgrade via Internet Connect to the Internet using the network function of the device, and download and upgrade the latest firmware from the server. If the device is in an environment where Internet connection is available, firmware versions can be upgraded only by operation from the menu without using PC. ■ Prerequisite In order to perform version upgrade of the device via Internet, the following conditions must be met. There should be no other jobs being executed. Firmware cannot be upgraded while there is a job being executed. If there is a job being executed, wait for completion of the job and then perform the work. The device should be able to be connected to the external network. If connection is not available because, for example, there is a proxy server, follow the e-Manual to configure the proxy server settings and enable connection to the external network. The serial number of the host machine should be shown on the Main Controller PCB. Whether or not the serial number of the host machine is shown on the Main Controller PCB can be checked from the Control Panel or SPEC REPORT. Procedure to check from SPEC REPORT• Copier > Function > Misc-P> Spec
******
* Spec Report *
****** Device Info
ZZ999 Series ROM Version
Main
00.75
Boot
00.25
Lang
01.36
Econt
00.10
Panel
05.01 Device Code
A0000000
Locale9 Voltage TYpe
0 BODY No.
Zzz99999
Factory Flag12345678 ■ Procedure for Upgrading the Firmware via Internet
Caution:
This function does not support the operations from remote UI. ( [Update Firmware] does not exist in the [System Management Settings] menu of the remote UI.) ■ Messages The message displayed on the device operation panel is as follows. No . Error message The timing of oc- currence Remedy 1 Job in progress... Wait a moment, then try again. If there is a job being executed:*Download Mode* Network Availa-
BLE IP ADRESS IP address of the machinePress Stop Key To Exit
If update (writing) of the firmware has ended in failure:*Download Mode* Failed To Update
6*Download Mode* Update Is Com-
Plete
If the update of the firmware is suc- cessful
■ Prerequisite In order to perform version upgrade of the machine using a USB flash drive, the following conditions must be met. There should be no other jobs being executed. Firmware cannot be upgraded while there is a job being executed. If there is a job being executed, wait for completion of the job and then perform the work. ■ Procedure for Upgrading the Firmware Using a USB Flash Drive
• Copier > Function > System > Download
• Copier > Function > System > Dl_Force
Note:
If you want to apply only firmware that is newer than the firmware currently applied in the machine, execute DOWNLOAD. If you want to apply all the firmware contained in the USB flash drive regardless of whether it is newer or older, execute DL_FORCE. Executing...Dl-Force?
Yes No Execution screenCaution:
When the machine returns to the service mode screen without restarting after executing this service mode, one of the following had occurred so return to step 1 and check again.System
Download
Panel-Up
Logwrite
Import
Export
Dconlog
*Dounload Mode*
Upgrading Firmware.
Do Not Turn Off
Note:
After transitioning to [DOWNLOAD MODE], the USB flash drive can be removed.
Setting Information Export/Import Function (DCM) Overview Various data is stored in the storage inside the device. Depending on the works to be done such as replacing parts, this data needs to be backed up and restored. There are some ways to back up and restore data, and the appropriate one should be used depending on the purpose and storage destination. This section describes the procedure for backing up and restoring service mode setting values. For the procedure for backing up and restoring other information, refer to the e-Manual. ■ Function Overview This machine has a setting information export/import function (hereinafter referred to as DCM (Device Configuration Management) function) which exports/imports the machine's setting value information as a file. The file exported/imported using the DCM function is called a DCM file, and the target setting information is as follows:
Dcm
Dcm
Dcm
Dcm
Dcm
Dcm
Dcm
DCM support device DCM support device Settings/ Registration Service mode Remote UI DCM file iW EMC/MC with DCM Plug-in DCM support iR-ADV DCM file DCM file DCM file DCM file DCM file USB memory device Conceptual diagramNote:
In order to export or import setting information using DCM, it is necessary that the device supports DCM. ■ Backup/Restoration for Service Technicians Backup and Restoration from the Menu ([Settings/Registration] Menu) Setting information can be backed up and restored from the Control Panel of the device or from the menu ([Settings/Registration] menu) of remote UI. Although the menu ([Settings/Registration] menu) is for users, the service mode settings information can be backed up and restored from the Import/Export function by changing the service mode setting. The service mode settings information can be backed up and restored only by accessing from the remote UI [Settings/Registration] menu. Backup/Restoration Using Service Mode Some of the functions in service mode can be used to backup and restore data. Setting value information and service counter (DC-CON) values can be backed up and restored.
■ Combination of Information Exported/Imported by DCM, Means, and Storage Locations A DCM file is exported and imported using the Control Panel, remote UI, or the iW EMC server, depending on the situation of the site. The information exported/imported differs depending on the means. Combinations of them are shown in the following table. Menu used Operation Information exported Save destination Setting values of menu options Address book**1 Service mode set- ting values [Settings/Registra- tion] menu Control panel Yes (fixed)*2 Yes (fixed)*2 No USB flash drive Remote UI Yes Yes With conditions*3 PC local disk Service mode Control panel No No Yes USB flash drive / Storage in the host machine Remote UI No No Yes Storage in the host machine ■ Compatibility of Data The following table shows compatibility of data in the case where the device from which the data is exported and the device to which the data is imported differ in model and/or serial number. For items that are imported in Cases A, B, and C, refer to “List of Items Which Can Be Imported” on page 205. Model Serial number Import process Same Same Items corresponding to Case A are imported.*4 Same Different*5 Items corresponding to Case B are imported.*4 Different Different*5 Items corresponding to Case C are imported.*6 Different Same The file is judged to be invalid, and the process ends with an error. ■ Replacement Mode When this function is used for migrating the setting data upon replacement of a device, some of the data cannot be migrated depending on the model to which the data is migrated. When this function is used in normal mode, data that is applicable to either Case B (of different serial number) or Case C (of different mode) cannot be imported. When replacement mode of the device to which the data is imported is enabled, data can be forcibly migrated even to a device of a different serial number or even between different models. Case A Case B Case C Case A Case B Case C Normal mode Replace mode *1. Models without address books are excluded. In the case of a fax option model without SEND function, address books are exported only if a fax option is connected with the device. *2. When the [Settings/ Registration] menu is used from the Control Panel, both the setting menu information and the address book are imported/exported. It is not possible to export/import only either of them. Information which is not included in the data to be imported is not imported. *3. Service mode is added to the data to be exported only when service mode COPIER > OPTION > USER > SMD-EXPT is set. For information on items that are imported, refer to "List of Items Which Can Be Imported". *4. If the firmware version at the time of import differs from that at the time of export, predetermined corrective processing may be performed. *5. If a serial number is missing, the serial numbers are judged to be mismatched. *6. Predetermined corrective processing may be performed.
The following shows the procedure to turn ON replacement mode of the device to which the data is imported:
• Copier > Option > User > Rpl-Imp
Note:
Refer to “List of Items Which Can Be Imported” on page 205 for the target data of replacement mode.Caution:
Since replacement mode is not lifted automatically, the setting value of the foregoing service mode needs to be changed back to "0" to return to normal mode. Import/Export Procedure from [Settings/Registration] of Remote UI This section describes the procedure for backing up and restoring service mode setting information by using the [Import/Export] function in the [Settings/Registration] menu of Remote UI.Caution:
• Copier > Option > User > Smd-Expt
Note:
The [SMD-EXPT] setting can be configured either from the Control Panel or from the remote UI.
1 2
• Copier > Option > User > Smd-Expt
Caution:
Since the screen of export function can also be accessed by the user, be sure to disable the [SMD-EXPT] setting (setting value: 0). ■ Procedure for Import from Remote UI ([System Management Settings] Menu) Import the service mode setting information file that was exported in the previous procedure.• Copier > Option > User > Smd-Expt
Note:
The [SMD-EXPT] setting can be configured either from the Control Panel or from the remote UI.
• Copier > Oprion > User > Smd-Expt
Caution:
Since the screen of export function can also be accessed by the user, be sure to disable the [SMD-EXPT] setting (setting value: 0). Procedure for Exporting/Importing Service Mode Setting Information Service mode setting information can be backed up and restored by using service mode functions. The backup file can be saved to a USB flash drive or a storage in the machine. Backup/restoration to a USB flash driveCopier > Function >System > Export
Copier > Function >System > Import
Backup/restoration to a storage in the machineCopier > Function >System > Save-Sm
Copier > Function >System > Rstr-Sm
Backup/restoration to a USB flash drive Backup/restoration to a storage in the machine Storage destination USB flash drive Storage in the machine Number of files saved Depends on the capacity of the USB flash drive One Duplication of the setting values for other machines Possible Not possible ■ Procedure for Exporting to a USB Flash Drive Use the service mode function to save the service mode setting information to a USB flash drive. This operation can be performed both from the Control Panel and remote UI. The following USB flash drives can be used for export/import.
• Copier > Function > System > Export
Caution:
Even if the service mode is executed without connecting a USB flash drive, an error is not displayed. It looks as if the process has been completed successfully, but the file has not been exported to anywhere. For the reason shown above, be sure to check before execution that a USB flash drive is connected.
• Copier > Function > System > Import
• Copier > Function > System > Save-Sm
• Copier > Function > System > Rstr-Sm
Monitoring Function Overview of System ■ Function Overview E-RDS (Embedded RDS) is a monitoring program that runs on the host machine. When the monitoring option is enabled by making the setting on this machine, information such as the status change of the machine, counter information, and failure information are collected. The collected device information is sent to a remote maintenance server called UGW (Universal Gateway Server) via Internet. The information to be monitored is:
Copier > Function > Install > Com-Test
Transmission of counters Billing/all resources/parts/ mode-by-mode counters E-RDS Periodically send billing/all resources/parts/mode-by-mode counters to the Remote Monitoring Server. Transmission of event logs Service call/alarm/jam log Each time a service call, alarm, or jam log occurs, the error log is sent to the Remote Monitoring Server. Having alarm log or not is different by a model. Data transmis- sion ROM version / Device configu- ration E-RDS periodically sends the firmware information of the device to Remote Moni- toring Server. E-RDS sends the device configuration information only when there is any change in the configuration. E-RDS Debug information Debug information of E-RDS are stored in E-RDS, and they are sent to Remote Monitoring Server only when they exceed a specific size. Repair request E-RDS sends error information (image failure, jams or others) according to the in- struction of the user. Debug log transmission When E-RDS catches the debug log transmission of a message designation than Remote Monitoring Server, send data such as device Debug logs and DCON logs to the Remote Monitoring Server.
Functional cat- egory Sub category Description Operation in- struction Operation check E-RDS contacts Remote Monitoring Server to check if there is processing to be exe- cuted next, and receives the following instructions if any.
[Copier] > [Function] > [Install] > [Rgw-Port]
Default: 443(E-Rds: 0).
Caution:
• Copier > Function > Clear > Erds-Dat
Note:
This operation initializes the E-RDS settings to factory setting values. For the setting values to be initialized, see the section of“Setting values and data to be initialized” on page 60 . *1. The user can perform a communication test or browse the result of communication test. If the communication results in failure, an error code (hexadecimal number, 8 digit) is displayed on the Control Panel. *2. If authentication is necessary, make the settings of the authentication information as well. *3. When using a certificate other than those pre-installed in the device
• Copier > Function > Install > Erds
Caution:
The following settings i.e. RGW-PORT in Service mode must not be change unless there are specific instructions to do so. Changing these values will cause error in communication with Remote Monitoring Server. When the E-RDS function is enabled, the function to communicate with Remote Monitoring Server is enabled.Caution:
The communication results with Remote Monitoring Server can be distinguished by referring to the COM-LOG. By performing the communication test with Remote Monitoring Server, E-RDS acquires schedule information and starts monitoring and meter reads operation. Maintenance ■ Initializing E-RDS settings It is possible to clear the FLASH data of E-RDS and change the E-RDS setting back to the default value. ● Initialization procedure Follow the procedure shown below to initialize E-RDS.• Copier > Function > Install > Erds
• Copier > Function > Install > Rgw-Port
• Copier > Function > Install > Com-Log
Caution:
If a certificate other than the CA certificate at the time of shipment has been installed, initializing the E-RDS setting will not change the settings back to those at the time of shipment. To change the certificate back to the CA certificate at the time of shipment, delete the certificate (install the CA certificate at the time of shipment) after initializing the E-RDS settings. ■ Report Output of Communication Error Log (COM-LOG) A report of communication error log information on five affairs can be output. ● Report output procedure• Copier > Function > Misc-P > Erds-Log
12/09 2015 10:14Am
********
* E-Rds-Com-Log*
******** No.01
Date
12/09 2015Time 03:21 Am
Code 05000003
Information SUSPEND: Communication test is not performed. No.02Date
12/09 2015Time 03:21 Am
Code 00000000
Information SUSPEND: mode changed. No.03Date
12/09 2015Time 03:18 Am
Code 05000003
Information SUSPEND: Communication test is not performed. No.04Date
12/09 2015Time 03:18 Am
Code 00000000
Information SUSPEND: mode changed. No.05Date
12/09 2015Time 01:56 Am
Code 05000003
Information SUSPEND: Communication test is not performed. Output sample Error Message List Error information displayed on the communication error log detail screen is shown below. (The "server" described here means Remote Monitoring Server.) Code Character strings Cause Remedy 0000 0000 SUSPEND: mode changed. Operation mode mismatch Execute initialization of the E-RDS settings(Erds-Dat).
0500 0003 SUSPEND: Communication test is not performed. E-RDS was enabled, but the main power of the device was turned OFF and then ON without performing a communication test. Perform and complete a communication test(Com-Test).
0xxx 0003 Server schedule is not exist The schedule does not exist. Perform and complete a communication test(Com-Test).
0xxx 0003 Communication test is not per- formed Communication test has not been comple- ted. Perform and complete a communication test(Com-Test).
84xx 0003 E-RDS switch is setted OFF E-RDS is not enabled. Set the value of the E-RDS setting (E-RDS) to 1, and perform a communication test(Com-Test).
8600 0002 8600 0003 8600 0101 8600 0201 8600 0305 8600 0306 8600 0401 8600 0403 8600 0414 8600 0415 Event Registration is Failed Processing in the device (event processing) failed. Turn OFF and then ON the power of the de- vice. If the error occurs again after turning OFF and then ON the power, replace the system software of the device (version up- grade). 8700 0306 SRAM version unmatch! An invalid value has been entered at the beginning of the NVMEM area of E-RDS (nonvolatile memory area). Turn OFF and then ON the power of the de- vice. 8700 0306 SRAM AeRDS version unmatch! An invalid value has been entered at the beginning of the NVMEM area of E-RDS (nonvolatile memory area). Turn OFF and then ON the power of the de- vice.
Code Character strings Cause Remedy 8xxx 0004 Operation is not supported The user tried to execute a method which is not supported by E-RDS. Collect Debug log and contact the Support Dept. of the sales company. 8xxx 0101 Server response error ( NULL ) Remote Monitoring Server reply error: Pro- cessing of the Remote Monitoring Server error code failed. Perform and complete a communication test
(Com-Test).
8xxx 0201 8xxx 0202 8xxx 0203 8xxx 0204 8xxx 0206 Server schedule is invalid The schedule specified by Remote Moni- toring Server is invalid. Report the detailed information at the time of occurrence of the error to the Support Dept. Perform a remedy on the Remote Monitoring Server side, and then perform a communi- cation test again. 8xxx 0207 8xxx 0208 Internal Schedule is broken The internal schedule of E-RDS is invalid. Perform and complete a communication test(Com-Test).
8xxx 0221 Server specified list is too big The information the Remote Monitoring Server instructed to send for the alert code/ alarm code filter function is invalid. There is a problem with the alarm filter set for Remote Monitoring Server. Contact the Sup- port Dept. of the sales company. 8xxx 0222 Server specified list is wrong The information the Remote Monitoring Server instructed to send for the alert code/ alarm code filter function is invalid. There is a problem with the alarm filter set for Remote Monitoring Server. Contact the Sup- port Dept. of the sales company. 8xxx 0304 Device is busy, try later A semaphore consumption error occurred during a communication test. Wait for a while and then perform a commu- nication test again. 8xxx 0709 Tracking ID is not match When the firmware is updated, the tracking ID in the reply of Updater differs from that specified by Remote Monitoring Server. Collect Debug log and send it to the Support Dept. of the sales company. 8xxx 2000 Unknown error Other communication errors Perform and complete a communication test(Com-Test).
8xxx 2003 Network is not ready, try later After the main power of the device is turned OFF and then ON, a communication test was performed with the network not ready. Check the connection status of the network. Perform a communication test (COM-TEST) 60 seconds after turning ON the power of the device. 8xxx 2004 Server response error ([hexadec- imal]) [detailed error information on the server side] Remote Monitoring Server reply error: Communication to Remote Monitoring Server has succeeded, but an error occur- red and Remote Monitoring Server returned an error. Wait for a while and then try again. Check the error code (in hex notation) and the details of the error (detailed error information on the server side) from Remote Monitoring Server displayed after the message. 8xxx 200A Server connection error Remote Monitoring Server connection er- ror:
Code Character strings Cause Remedy 8xxx 2046 Server certificate expired
(Com-Test).
8xxx 2063 SOAP Fault SOAP error (SOAP Fault) Check that the value of the port number of Remote Monitoring Server (RGW- PORT) is
Security Functions A technical description on the security-related functions implemented in this equipment and the works to be performed for servicing are shown below. Security Policy Function What is security policy function? The security policy function is a function for collectively configuring the security-related settings on devices located at various places. If the user has security policies such as information security basic policies and security standards, the settings can be collectively configured/managed in accordance with the security policies.
Dcm
Plug-in Data Security policy settings Security policy settings Security policy settings Security policy settings Perform either of the following works to configure the security policies on this equipment.Dcm
Plug-in Export/import from remote UI DCM file Data This equipment Device of this series with the security policy settings configured iR ADVANCE third generation with the security policy settings configured Obtain/distribute by executing a DCM Plug-in task iR ADVANCE third generation with the security policy settings configured DCM files Data DCM filesNote:
Security policy settings can be configured on devices of this series only by distributing the settings using iW EMC DCM Plug-in. A DCM file imported from a device of this series where the security policy settings have been configured can be used to configure the settings, but the original device where the settings have been configured can be created only by using iW EMC DCM Plug-in. In iR ADVANCE series, the security policy function is implemented only in the third generation devices. ■ Security Administrator ● Differences between Security Administrator and System Manager In the security policy setting function, there is an administrator called a "security administrator" in addition to the conventional "system manager".
The system manager can operate/set all the items in the [Settings/Registration] menu of the device. However, if the security policy has been set by the security administrator described later, even the system manager cannot perform operation or change the settings against the security policy. The security administrator is an administrator who creates, applies, edits, backs up, and restores the security policy. The security administrator is a system manager and is a user who knows the password for the security policy settings.
Account [Settings/Registration] menu Policy-related Add/ delete Settings (Adminis- trator set- tings) Settings (Other than the adminis- trator set- tings) Initialize (User mode) Initialize (Service mode) Intro- duce/ change Browse Back up/ restore Disable the re- strictions Security administrator *1 *1
Note:
Even if the security administrator password has not been set, as long as the security policy has been configured, [Management Settings] > [Data Management] > [Initialize Menu] is grayed out and cannot be used. Importing the security administrator password If a security policy setting file of iR ADVANCE series where the security administrator password has been set is imported via iW EMC DCM Plug-in, the security administrator password is not reflected. In the case of importing the file via iW EMC DCM Plug-in, it is necessary to execute [Create Task to Change Security Policy Password] and distribute the security administrator password to set the security administrator password.Dcm ファイル
Administrator password This equipmentDcm
DCM file Data This equipment Model of the same series Distribute the setting informationDcm
Plug-in Setting information and the security administrator password Setting information Export Import Distribute the administrator password Initializing the security administrator password In case the user has forgotten the security administrator password, there is a service mode setting for initializing the password. Execute the service mode shown below to initialize the security administrator password set on this equipment. Service mode > COPIER > Function > CLEAR > PLPW-CLR *1. Restrained by the policy
■ Screen Displayed When Security Policy Is Applied If the security policy is applied, the message shown below appears when you access the [Settings/Registration] screen. Example of the remote UI screen Some settings are in read-only mode because the security settings are enabled Some settings are in read-only mode because the security settings are enabled. Only the current settings can be selected. Example of the Control Panel (Touch Panel) screen If the security administrator password has been set, the security administrator password is required when [Initialize All Data/ Settings] is executed. Security Adm. Password
Note:
On the [Confirm Security Policy] screen, all the settings related to security policies are displayed regardless of the model. Therefore, policy settings related to functions that are not implemented in the model are also displayed. For example, the models of this series do not have the SMB server function, but [Restrict SMB Port] is displayed. ■ Export/Import of Setting Information For the procedure for exporting/importing setting information, refer to the User's Guide of this equipment or the User's Guide of iW EMC DCM Plug-in.
Periodical Service 4 Periodically Replaced Parts................ 69 Consumable Parts...............................70 Periodical Services..............................71
Periodically Replaced Parts This machine does not have any periodically replaced parts.
Consumable Parts This machine does not have any consumable parts.
Periodical Services This machine does not require any periodical service.
Parts Replacement and Cleaning 5 List of Parts......................................... 73 External Cover System....................... 81 Controller System................................97 Laser Exposure System....................113 Image Formation System..................115 Fixing System....................................116 Pickup Feed Delivery System........... 119
List of Parts Major Units ■ External Cover
[3] [5] [6] [7] [1] [2] [4] No. Name [1] Upper Cover [2] Output Tray [3] Front Cover [4] Left Cover [5] Left Rear Cover [6] Rear Cover [7] Right Cover ■ Host Machine
[4] [1] [3] [2] No. Name [1] Control Panel Unit [2] Fixing Assembly [3] Laser Scanner Unit [4] Registration Unit <1238Pr II> [4] [1] [3] [2] No. Name [1] Control Panel Unit [2] Fixing Assembly [3] Laser Scanner Unit [4] Registration Unit
Caution:
Do not disassemble the Main Drive Assembly as it cannot be rebuilt after the disassembly.
Layout Drawing of Electrical Components ■ Motor/Fan
M1
Fm1
M2
No. NameM1
Main MotorM2
Laser Scanner MotorFm1
Main Fan ■ Heater/Etc. [1]H1
Tp1
Th1
[2] [3] [5] [4] No. NameH1
Fixing HeaterTh1
ThermistorTp1
Thermo switch [1] Transfer Roller [2] Multi-purpose Tray Pickup Roller [3] Multi-purpose Tray Separation Pad [4] Cassette Separation Roller Unit [5] Cassette Pickup Roller Unit
■ Switch/Clutch/Solenoid
Sw101
Sl3
Sl2
Sl1
Cl1
Sw1
No. NameCl1
Duplex Re-pickup ClutchSl1
Cassette Pickup SolenoidSl2
Multi-purpose Tray Pickup SolenoidSl3
Duplex Reverse SolenoidSw1
Power SwitchSw101
Front Cover Switch ■ SensorPs4
Ps3
Ps2
Ps1
Ps13
Ps20
Ps21
No. NamePs1
Cassette Paper SensorPs2
TOP SensorPs3
Multi-purpose Tray Paper SensorPs4
Delivery Tray Full SensorPs13
Fixing Delivery SensorPs20
Paper Width SensorPs21
Duplex Feed Sensor■ Pcb
Un22
Un11
Un19
Un12
Un15
Un17
Un16
Un18
Un9
Un2
Un3
Un1
Lcd
No. NameUn1
Power Switch PCBUn2
Relay PCBUn3
Laser Scanner Driver PCBUn9
DC Controller PCBUn11
Low Voltage Power Supply UnitUn12
Main Controller PCBUn15
Usb Pcb
Un16
Touch PanelUn17
Control Panel PCBUn18
Control Panel LED PCBUn19
Wireless LAN PCBUn22
High Voltage Power Supply PCBLcd
Lcd
<1238Pr II>
Un22
Un11
Un19
Un12
Un9
Un2
Un3
Un1
Un17
Lcd
No. NameUn1
Power Switch PCBUn2
Relay PCBUn3
Laser Scanner Driver PCBUn9
DC Controller PCBUn11
Low Voltage Power Supply UnitUn12
Main Controller PCBUn17
Control Panel PCBUn19
Wireless LAN PCBUn22
High Voltage Power Supply PCBLcd
Lcd
Un10
Un28
Un4
Un5
Un7
Un6
No. Name
Un4
Multi-purpose Tray Paper Sensor PCBUn5
Cassette Paper Sensor PCBUn6
Paper Width/ Duplex Feed Sensor PCBUn7
TOP Sensor PCBUn10
Delivery Tray Full Sensor PCBUn28
Fixing Delivery Sensor PCB
External Cover System Removing the Cartridge ■ Procedure
Caution:
When handling the cartridge, be sure to follow the CAUTION shown below.
Removing the Right Cover ■ Preparation
Note:
This procedure is described using a touch panel model. The work procedure is the same for 5 line panel models, so follow the contents of this procedure to work.Caution:
When removing the cover, moving the product 50 mm or more while the cassette is pulled out will disturb the balance of the product and may cause it to fall down; therefore, do not completely pull out the cassette. 50 mm
Caution:
Note:
Caution:
Note:
When installing the Right Cover, be sure to push in the Cartridge Door Button if it is not installed properly. Removing the Left Cover ■ PreparationNote:
This procedure is described using a touch panel model. The work procedure is the same for 5 line panel models, so follow the contents of this procedure to work.
Caution:
When removing the cover, moving the product 70 mm or more while the cassette is pulled out will disturb the balance of the product and may cause it to fall down; therefore, do not completely pull out the cassette. 70 mmCaution:
Note:
The positions and removal order of the protrusions [1] and claws[2] of the Left Cover are shown below. [1] [2] [1] 2x
Caution:
Removing the Front Cover ■ Preparation
Controller System Removing the Control Panel Unit ■ Preparation
Note:
When installing, turn over the gloss surface of the Flat Cable to the front side facing upward.
Removing the Wireless LAN Unit ■ Preparation
Note:
When installing, turn over the gloss surface of the Flat Cable to the front side facing upward. Removing the USB Unit ■ Procedure
Removing the Main Fan ■ Preparation
Note:
When installing, install to 2 hooks at the lower side.
Removing the Main Controller PCB ■ Preparation
Caution:
Make sure to perform“Before Replacing the Main Controller PCB” on page 127before replacing the Main Controller PCB.J902
J927
J926
J904
J912
J909
J911
J920
J920
J907
J906
J908
J905
J918
7x <1238Pr II>J902
J904
J912
J909
J911
J920
J920
J907
J906
J908
J905
5xJ914
J902
J927
J926
J904
J912
J909
J911
J920
J920
J907
J906
J908
J905
J918
7x <1238Pr II>J902
J904
J912
J909
J911
J920
J920
J907
J906
J908
J905
5xJ914
■ Procedure
Caution:
When installing, make sure that the groove [A] of High Voltage Power Supply PCB and Contact Spring are in contact.[A]
Removing the Low Voltage Power Supply Unit ■ Preparation
■ Procedure
Laser Exposure System Removing the Laser Scanner Unit ■ Preparation
Note:
When installing, insert the bosses into the positioning holes, and check that the Laser Unit is correctly positioned.
Note:
When installing it, tighten the screws in the order of numbers in the illustration. 4x
Image Formation System Removing the Transfer Roller ■ Preparation
Caution:
Do not touch the surface of the roller with bare hands, as doing so will attach skin oil on it and decrease feedability.Note:
Fixing System Removing the Fixing Assembly ■ Preparation
Caution:
Since the Fixing Assembly is hot immediately after the power is turned OFF, give it time to cool down before removing it.
Caution:
Removing the Fixing Motor ■ Preparation
Note:
When installing it, tighten the screws in the order of numbers in the illustration. 4x
Pickup Feed Delivery System Removing the Cassette Pickup Roller Unit. ■ Preparation
Caution:
Do not touch the surface of the roller with bare hands, as doing so will attach skin oil on it and decrease feedability.
■ Procedure
Caution:
Do not touch the surface of the roller with bare hands, as doing so will attach skin oil on it and decrease feedability.Caution:
Do not touch the surface of the roller with bare hands, as doing so will attach skin oil on it and decrease feedability.
Caution:
Do not touch the surface of the roller with bare hands, as doing so will attach skin oil on it and decrease feedability.
Caution:
Points to Note at Installation
■ Procedure
Caution:
Do not touch the Gear Unit of the Registration Unit. Grease is applied on the Gear Unit. If you have accidentally touched grease, wipe with lint-free paper so as not to smear other parts with your greasy hand.
Caution:
Adjustment 6 Actions at Parts Replacement...........127
Actions at Parts Replacement
Note:
After replacing the Main Controller PCB or DC Controller PCB, upgrade the firmware as necessary. When upgrading the firmware, it has to be executed before restoring the data or entering the value of the service mode. After Replacing the Control Panel• Copier > Adjust > Panel > Touchchk
• Copier > Adjust > Panel > Touch-R
Caution:
If the value has not changed to [1], perform the procedure from step 1 again. Before Replacing the Main Controller PCB The following setting values are recorded in the Main Controller PCB. When the Main Controller PCB is replaced, these setting values are all returned to the default unless they are restored.• Copier > Option > User > Smd-Expt
Note:
The setting [SMD-EXPT] can be configured either from the Control Panel or remote UI.• Copier > Function > System > Export
Caution:
Caution:
The language displayed changes to English immediately after the replacement of the Main Controller PCB. Be sure to perform the following steps 1 to 5 in order to reflect the language of the country and the country-specific settings that had been configured before the replacement of the Main Controller PCB.
• Copier > Option > Body > Locale
• Copier > Option > Body > Size-Lc
• Copier > Function > Clear > All
■ Executing Initial Adjustment• Copier > Option > Acc > Wlan
• Copier > Adjust > Panel > Touchchk
■ Migrating the User Data and Service Mode Setting Information• Copier > Option > User > Smd-Expt
Note:
The setting [SMD-EXPT] can be configured either from the Control Panel or remote UI.• Copier > Function > System > Import
Caution:
Be sure to restore the data after replacing the Main Controller PCB.• Copier > Option > User > Smd-Expt
Note:
The setting [SMD-EXPT] can be configured either from the Control Panel or remote UI.
■ Reinstalling the Drivers (Only When the MFNP Port Is Used)
Note:
Note:
When the MFNP port is used, the MAC address information changes after replacement of the Main Controller PCB. Therefore, when the PC and the machine are connected by the network, the PC will not be able to recognize the machine on the network. When the PC and the machine are connected by USB, the PC will not be able to recognize the machine if the USB ID is changed. That is why the drivers need to be reinstalled.
Troubleshooting 7 Test Print...........................................131 Cartridge Log Report.........................137 Troubleshooting Items.......................139 Debug Log.........................................141
Test Print Engine Test Print This machine has an engine test print function to check whether the printer engine is operating normally.
Note:
The engine test print can be performed by using only the DC Controller. Therefore it can be output even when the Main Controller is failed. There are two types of engine test print: 1-sided print and 2-sided print.Pg-Type
TYPE Pattern Image check items Grada- tion Fog- ging Trans- fer fail- ure Black line White line Uneven pitch Uneven density Right angle Straigh t lines Magni- fication ration 0 Grid PatternYes Yes Yes 1 Halftone Pattern
Yes Yes Yes Yes Yes
2 Black Pattern
Yes
Yes Yes Yes
3 White Pattern
Yes
Yes
4 Gradation 17 Pattern Yes Yes
Yes Yes
Yes
5 Thin Horizontal Line Pattern
Yes Yes
6 (For R&D use)
7 (For R&D use)
Follow the procedure shown below to output the test print.
Testmode > Print > Pg-Type
Note:
If necessary, change the settings for test print in the following service mode. If the settings are not changed, a test print will be executed with the initial values of service mode settings.Testmode > Print > Count
Testmode > Print > Phase
Testmode > Print > Mode
Testmode > Print > Thru
Testmode > Print > Dens
Testmode > Print > Mabk
Testmode > Print > Feed
Testmode > Print > Start
■ How to use the test print ● Grid Pattern (TYPE = 0) Check item Checking method Assumed cause Right Angle/ Straight Lines Check that lines in horizontal/vertical scanning directions are paralleled to the paper. Check that these lines are at right angle to one another. Failure of feed system Failure of Laser Scanner Unit Magnification Ra- tion Check that the grid is printed at 9.99 mm intervals. (Check the image on the second side at duplex printing.) Failure of roller’s feed system Failure of Photosensitive Drum Failure of Laser Scanner Unit
● Halftone Pattern (TYPE = 1) Check item Checking method Assumed cause Transfer failure Check the evenness of density. Failure of transfer system Failure of Transfer Roller Black line Check that no black line appears on the image. Failure of developing system Failure of cleaning (drum) Failure of Transfer Roller White line Check that no white line appears on the image. Soiling on the laser light path Failure of developing system Uneven Pitch Check that no line appears in the horizontal scanning direction of the image. Failure of Photosensitive Drum Failure of developing system Failure of laser exposure system Drive-related failure Uneven Density Check the evenness of density. Failure of Photosensitive Drum Failure of developing system Failure of Transfer Roller ● Black Pattern (TYPE = 2)
Check item Checking method Assumed cause Transfer failure Check the evenness of density. Failure of transfer system Failure of Transfer Roller White line Check that no white line appears on the image. Failure of developing system Uneven Pitch Check that no line appears in the horizontal scanning direction of the image. Failure of Photosensitive Drum Failure of developing system Failure of laser exposure system Drive-related failure Uneven Density Check the evenness of density. Failure of Photosensitive Drum Failure of developing system Failure of Transfer Roller ● White Pattern (TYPE = 3) Check item Checking method Assumed cause Black line Check that no black line appears on the image. Failure of developing system Failure of cleaning (drum) Failure of Transfer Roller Fogging Check that no fogging appears on the image. Failure of Photosensitive Drum Failure of laser exposure system Failure of developing system
● Gradation 17 Pattern (TYPE = 4) Check item Checking method Assumed cause Gradation Check that gradation in density is made appropriately. Failure of Photosensitive Drum Failure of laser exposure system Failure of developing system Fogging Check that no fogging appears in the blank area. Failure of Photosensitive Drum Failure of laser exposure system Failure of developing system Black line Check that no black line appears on the image. Failure of developing system Failure of cleaning (drum) Failure of Transfer Roller White line Check that no white line appears on the image. Soiling on the laser light path Failure of developing system Uneven Density Check that there is no density difference between the front and rear sides. Failure of Photosensitive Drum Failure of developing system Failure of Transfer Roller ● Thin Horizontal Line Pattern (TYPE = 5)
Check item Checking method Assumed cause Black line Check that no black line appears on the image. Failure of developing system Failure of cleaning (drum) Failure of Transfer Roller White line Check that no white line appears on the image. Soiling on the laser light path Failure of developing system
Cartridge Log Report Logs such as history of cartridge replacement are output as a report. There are two types of cartridge log reports; one for users and one for service technicians.
Caution:
Do not provide users with the cartridge log report for service technicians because it contains detailed information that is not disclosed to end users.[1] [2] [3] Cartridge Log Report (For service technicians) No. Description [1] Replacement logs [2] Cartridge type: The number of times a non-genuine cartridge has been detected [3] Non-genuine cartridge page count
Note:
In addition to output as a report, cartridge logs can also be displayed on the remote UI service mode screen (for service technicians) or remote UI screen (for users).Service Report > Crg-Log
Copier > Option > Dsply-Sw > Crg-Log
Output method Execute the following service mode to output a cartridge log report for service technicians.Copier > Function > Misc-P > Crg-Log
Note:
Copier > Option > Dsply-Sw > Crg-Log
Replacement logs The record of replacement and usage of cartridges will be printed.
Caution:
Just after the cartridge has been replaced with a genuine cartridge or when a non-genuine cartridge is used, accurate information cannot be obtained and a random or approximate value may be printed. Item Description Remarks (1) Serial No. Serial number of the cartridge(2) Type Cartridge type
(S1/S5) Pg. Count * Cartridge page count (when it was installed/last used) 00000000 to 99999999 (5/7) Left The amount remaining in the cartridge (when it was instal- led/ last used) 0 to 100% (New: 100%, Non-genuine: -) (S2/S6) Toner * The remaining life of the toner (when it was installed/last used) -128 to 100 % (New: 100%, Indefinite: -%) (S3/S7) Drum * The remaining life of the drum (when it was installed/last used) -128 to 100 % (New: 100%, Indefinite: -%) (S4/S8) Parts * Not used
*: S1 to S8 are printed only on reports for service technicians. Number of detections of non-genuine cartridge / Page count of non-genuine cartridge When a non-genuine cartridge is installed, it is classified as a cartridge type C2 to C8 according to the reason for judging it nongenuine, and the number of detections of each type and the number of pages printed with the cartridge installed are recorded. Reason for judg- ing it non-genuine Cartridge type Description Report for users* Report for service
Oem
C3
C5
The number of detections of an OEM cartridge, and the number of pages printed Communication error C2C4
The number of detections of a cartridge without memory and the number of pages printed RefillC3
C6
The number of detections of a cartridge prepared by refilling toner into a genuine cartridge, and the number of pages printed Copied memoryC3
C7
The number of detections of a cartridge prepared by refilling toner into a genuine cartridge and copying the contents of a normal memory, and the number of pages printed Authentication failedC2
C8
The number of detections of a cartridge that cannot be authenticated, and the number of pages printed *: Only C2 and C3 are displayed. The total count of the values of the reasons for judging the cartridge non-genuine is displayed.Note:
The number of detections of non-genuine cartridge and the page count of non-genuine cartridge can be reset.Copier > Function > Clear > Crgl-Cnt
Troubleshooting Items Remedy for Image Failure When an image failure occurs, perform the remedy by referring to the following material.
Note:
URL of User's Guide -> http://canon.com/oip-manual Image Failures Occur at Regular Intervals Overview Foreign matters or scratches on rollers may cause image failures of the regular intervals in the vertical scanning direction of the image. Field Remedy Clean or replace the corresponding parts according to the following table.Caution:
Since the Primary Charging Roller and Developing Roller are located inside the cartridge and cannot be cleaned, replace the cartridge. Cause of failure Outer circumference (mm) Symptom Soiling White spots Soiled back Fixing fail- ure Cassette Pickup Roller Approx. 50 mm OccursCaution:
The outer circumference may be different from the width of the image failure depending on the factors including processing speed and/or amount of image shrink/expansion. Checking the Nip Width of the Fixing Assembly Overview Although the nip width of the Fixing Assembly cannot be adjusted with this machine, it can be checked. By checking the nip width when fixing failure occurs, it is possible to judge whether there is a problem with the Fixing Assembly. Field Remedy Check the nip width of the Fixing Assembly by the following procedure.
• Testmode > Print > Pg-Type = 2
• Testmode > Print > Start
• Testmode > Print > Pg-Type = 3
• Testmode > Print > Start
Caution:
Since pressure is released by opening the Front Cover, accurate fixing nip width cannot be measured while keeping the Front Cover opened.
Debug Log Function Overview The debug log is a log that analyzes the program behavior of the machine to enable developers to identify problems. This machine is embedded with a function that compiles the log of the behavior of each software module as debug log and outputs it as integrated log for analyzing problems. Be sure to collect the debug log when the Support Dept. of sales company so instructs. Note that there is no need for service technicians to check the content of collected debug log. Cases in which collection of debug log is effective Collection of debug log is effective in the following cases:
Caution:
If the procedure for reproducing the failure is clear and the Support Dept. of sales company and CINC can reproduce it, collection of debug log is not necessary. Conditions for collecting logs Conditions for not being able to collect logs In the following cases, the procedure for obtaining logs is not required because logs cannot be obtained.Caution:
In the case of a model having a USB connector on the Control Panel, if the USB flash drive is connected to the USB connector on the rear side, debug logs are not transferred to the USB flash drive.• Copier > Function > System > Logwrite
"Executing..." is displayed while log collection is executed. When it is completed, the screen shows the service mode screen again.• Copier > Function > System > Log2Usb
"Executing..." is displayed while log collection is executed. When it is completed, the screen shows the service mode screen again.
Error/Jam/Alarm 8 Overview........................................... 144 Error Code.........................................148 Jam Code..........................................154 Alarm Code....................................... 156
Overview This chapter describes codes that are displayed when a failure has occurred on the product. These codes are classified in 3 categories. Each code can be checked by printing the device log list. Code type Description Error Code This code is displayed when a failure (disabling of host machine's operation) occurs which affects printing. Jam code This code is displayed when a jam occurs inside the machine. Alarm code This code is displayed when a part of functions of machine malfunctioned (disabling of host machine's operation) or the status of consumables changed. Error/Jam/Alarm Log indication Error log
Service Mode > Copier > Display > Err
090831 1624 㻱㻝㻜㻜㻙㻜㻞㻜㻜 Year/Month/Day Time/Minute Error Code Indication example090831 1624 E100-0200
------ ---- ------ ---- ------ ---- ------ ---- ------ ----Err
Jam logService Mode > Copier > Display > Jam
090831 1624 0-1234-1-02 7Lph0Lqxwh
-Dp&Rgh
3Dshu6L]H&Rgh
/RfdwlrqFrgh
3DshuIhhgSrvlwlrq
Indication example Jam
090831 1624 0-1234-1-02 ------ ---- ------ ---- ------ ---- ------ ---- ------ ---- Jam
Error/Jam/Alarm 144
7Lph0Lqxwh
-Dp&Rgh
3Dshu6L]H&Rgh
/RfdwlrqFrgh
3DshuIhhgSrvlwlrq
Indication exampleJam
090831 1624 0-1234-1-02 ------ ---- ------ ---- ------ ---- ------ ---- ------ ----Jam
Alarm log
Service Mode > Copier > Display > Alarm-2
Service Mode > Copier > Display > Alarm-3
090831䕧1624䕧3-1234567-123456 Year/Month/Day Time/Minute Alarm Code For R&D use Alarm details code Indication exampleAlarm-2
090831 1624 3-1234567-123456 ------ ---- ------ ---- ------ ---- ------ ---- ------ ----Jam/Err Log Report
Output procedure of the JAM/ERR LOG REPORT Service Mode > COPIER > FUNCTION > MISC-P > ERR-LOG [10] [1] [11] [2] [12] [3] [13] [4] [14] [5] [15] [6] [7] [8] [9] No. Item 1 Day/Month Hour:Minute 2 Location overview 3 Location 4 Jam code 5 Total counter 6 Paper source location 7 Paper size 8 Location overview 9 Error Code 10 Error details code 11 Total counter 12 Alarm level (for R&D use)
No. Item 13 Alarm Code 14 Alarm details code (for R&D use) 15 Total counter Location Overview Code The location overview is displayed in a single digit and has the meaning shown below. Device Location overview code Host machine 3 Location Code The jam codes of this machine contain information on the location. The location information is displayed in a single digit and has the meaning shown below: Device Location code Host machine 0 Paper Source Location Code When jam occurs, the pickup location is indicated with the following paper source location code. Paper source location Paper source location code Multi-purpose Tray 0 Pickup Cassette 1 Option cassette 2 At duplex printing 7 Paper Size Code Paper size is coded and indicated with the size codes as shown below when a paper jam occurs. Note that the paper size may not be supported by this machine. Paper size Paper size code Control Panel (UI) Jam/Err Log Report *1
A4
02 00002B5
07 00007A5
03 00003A6
04 0000416K
D4
00212Lgl
0C
00012Ltr
0D
00013Stmt
3C
00060Exec
0A
00010 Oficio3E
00062 Oficio (Brazil)Cc
00204 Oficio (Mexico)D2
00210F4A
D6
00214 LTR (Government)D0
00208 LGL (Government)D1
00209 Foolscap/Folio3D
00061
Paper size Paper size code Control Panel (UI) Jam/Err Log Report *1 Foolscap (Australia)
Ca
00202 LGL (India)D7
00215 3 x 5 inch 40 00064 Envelope No.10 (COM10) 16 00022 Envelope Monarch 17 00023 Envelope C5 15 00021 Envelope DL 18 00024 *1: Size code on the JAM/ERR LOG REPORT.
Error Code
E000-0000--
Error in temperature rising of Fixing Assembly Detection Description Temperature of the Fixing Assembly did not reach certain temperature within the specified period of time. Remedy(Un1).
E001-0000--
Abnormal high temperature of Fixing Assembly Detection Description It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally high. Remedy(Un1).
E003-0000--
Abnormal low temperature of Fixing Assembly Detection Description It was detected that the temperature of the Fixing Assembly (Main Thermistor) was abnormally low. Remedy(Un1).
E004-0000--
Error in fixing power supply drive circuit Detection Description The zero cross signal was not detected for the specified period of time or longer. Remedy(Un1).
E012-0000--
Error in startup of Main Motor Detection Description The revolution of the Fixing Motor did not reach the specified value. RemedyE012-0001--
Main Motor rotation error Detection Description The revolution of the Main Motor was out of the specified range. Remedy
E015-0000--
Main Motor error Detection Description An error was detected in the Main Motor. RemedyE020-0000--
Error in Color Displacement/Density Sensor Detection Description An error in the Color Displacement/Density Sensor was detected. Remedy(Un1).
E052-0000--
Duplex Feed Unit absent error Detection Description The connection of the Duplex Feed Unit was not correct. RemedyE066-0000--
Environment Sensor error Detection Description An error in the Environment Sensor was detected. RemedyE110-0000--
Pseudo BD detection error Detection Description The error is detected when the completion of pseudo BD measurement is not notified within the specified period of time after the pseudo BD generation. Remedy(Un1).
E196-0000--
DC Controller error Detection Description The update of the DC Controller failed. RemedyE196-1000--
ROM writing/reading error (Main ROM) Detection Description Error in writing/reading of main program in the Main Controller PCB (Main ROM). RemedyE196-2000--
ROM writing/reading error (ROM for storing setting values) Detection Description Error in writing/reading of the setting values storage area in the Main Controller PCB (ROM for storing setting values). RemedyE196-3000--
ROM writing/reading error (eMMC) Detection Description Unable to read/write data from the eMMC. The eMMC failure occurred. Remedy
E196-3001--
ROM-ID mismatch (eMMC) Detection Description The eMMC has been replaced wrongly. The eMMC failure occurred. RemedyE198-0000--
Engine Controller memory failure Detection Description An error in the nonvolatile memory on the Engine Controller PCB. RemedyE246-0000--
System error Detection Description System error Remedy Contact the sales company.E247-0000--
System error Detection Description System error Remedy Contact the sales company.E350-0000--
System error Detection Description System error Remedy Contact the sales company.E351-0000--
Main Controller PCB error (Scanner system) Detection Description System error RemedyE354-0000--
System error Detection Description System error Remedy Contact the sales company.E355-0000--
System error Detection Description System error Remedy Contact the sales company.E355-0004--
System error Detection Description System error Remedy Contact the sales company.E355-0005--
System error Detection Description System error Remedy Contact the sales company.E719-0000--
Error in communication with new Card Reader (serial communication) Detection Description Unable to communicate with the new Card Reader. RemedyE732-0001--
Scanner communication error Detection Description Scanner communication error. Remedy
E733-0000--
Printer communication error Detection Description A communication error between the Engine Controller PCB and the Main Controller PCB occurred. RemedyPcb (Un30).
E733-0001--
Received message parity error Detection Description Communication error occurred after successful startup. RemedyE733-0004--
Invalid message reception error Detection Description Communication error occurred after successful startup. RemedyE733-0005--
Message timeout error Detection Description Communication error occurred between the Engine Controller PCB and the Main Controller PCB. RemedyE733-0006--
Unknown Communication Error Detection Description Communication error occurred between the Engine Controller PCB and the Main Controller PCB. RemedyE733-0007--
SC Level Error Detection Description Communication error occurred between the Engine Controller PCB and the Main Controller PCB. RemedyE736-0000--
Fax communication error Detection Description Communication error with the CCU/modem. RemedyE736-0001--
Error in ROM for backing up fax data Detection Description An error occurred in the ROM for backing up fax data. RemedyE744-0001--
Invalid combination of language file versions Detection Description The language file version did not match that of the main program. Remedy
E744-0002--
Language file error Detection Description The size of the language file exceeded the allowed size. RemedyE744-1001--
Version mismatch between BOOTABLE and BOOTROM Detection Description A version mismatch between the main program and the start-up program. RemedyE744-4000--
Invalid engine connection error Detection Description It was detected that an invalid engine was connected. RemedyE744-5000--
Communication error between Control Panel PCB and Main Controller PCB Detection Description Communication with the Control Panel PCB could not be established. Remedy(Un30).
E744-6000--
Communication error with Wireless LAN PCB Detection Description Communication with the Wireless LAN PCB could not be established. RemedyPcb (Un30).
E744-7000--
Backup microcomputer error Detection Description An error in the microcomputer that retains fax job information of the Main Controller PCB. RemedyE766-8000--
Firmware error Detection Description Information on digital registration could not be obtained. RemedyE766-9000--
Scanner power state error Detection Description Error in the power state of the Laser Scanner Unit (firmware-dependent). RemedyE804-0004--
Controller FAN Error Detection Description RemedyE806-0000--
Main Fan error Detection Description The Main Fan fails to rotate at the specified rotation speed. Remedy
E840-0000--
Pressure release mechanism error Detection Description An error in the pressure release mechanism of the Fixing Assembly was detected. Remedy(Un1).
E996-0071--
Error that can be retried Detection Description Retryable soft logic jam occurred. Remedy
Jam Code
Ps20
Ps21
Ps4
Ps13
Ps2
Ps461
Ps3
Ps1
Location Code Jam code Jam Type Sensor Name Sensor No. Residual Paper Area 0 0901 Pickup Delay Jam TOP SensorPs2
Host Machine Pickup Cassette 0 0902 Multi-purpose Tray 00A01
Host Machine Pickup Cassette 0 1107 Pickup Stationary Jam TOP SensorPs2
Registration to Drum Area 0 1108 Drum to Fixing Area 0 1109 Fixing to Delivery Area 0110A
Delivery Area 0 1907 Fixing Delivery Delay Jam Fixing Delivery Sen- sorPs13
Registration to Drum Area 0 1908 Drum to Fixing Area 0 1909 Fixing to Delivery Area 0190A
Delivery Area 0 2107 Fixing Delivery Sta- tionary Jam Fixing Delivery Sen- sorPs13
Registration to Drum Area 0 2108 Drum to Fixing Area 0 2109 Fixing to Delivery Area 0210A
Delivery Area 0 2907 Delivery Stationary Jam Delivery Tray Full Level SensorPs4
Registration to Drum Area 0 2908 Drum to Fixing Area
Location Code Jam code Jam Type Sensor Name Sensor No. Residual Paper Area 0 Delivery Stationary Jam Delivery Tray Full Level Sensor
Ps4
2909 Fixing to Delivery Area 0290A
Delivery Area 0 3107 Delivery Stationary Jam Delivery Tray Full Level SensorPs4
Registration to Drum Area 0 3108 Drum to Fixing Area 0 3109 Fixing to Delivery Area 0310A
Delivery Area 0 5907 Duplex Re-pickup Jam TOP SensorPs2
Registration to Drum Area 0 5908 Drum to Fixing Area 0 5909 Fixing to Delivery Area 0590A
Delivery Area 0590E
Duplex Pickup Area 0 6107 Wrapping Jam Fixing Delivery Sen- sorPs13
Registration to Drum Area 0 6108 Drum to Fixing Area 0 6109 Fixing to Delivery Area 0610A
Delivery Area 0 7101 Internal Residual Jam TOP Sensor/Paper Width Sensor/Fixing Delivery Sensor/ Delivery Tray Full Level Sensor/Duplex Feed Sensor/ Cassette Paper Sen- sorPs2/Ps20/Ps13/
Ps21/Ps4/Ps461
Host Machine Pickup Cassette 0 7102 Multi-purpose Tray 0 7107 Registration to Drum Area 0 7108 Drum to Fixing Area 0 7109 Fixing to Delivery Area 0710A
Delivery Area 0 7202 Multi-purpose Tray 0 7207 Registration to Drum Area 0 7208 Drum to Fixing Area 0 7209 Fixing to Delivery Area 0720A
Delivery Area 0720E
Duplex Pickup Area 0 7901 Door Open Jam790A
Delivery Area 0790E
Duplex Pickup Area 0 8107 Feed path paper mis- match jam810A
Delivery Area 00Ce0
Unknown Jam
Alarm Code Alarm Code Details 10-0100 Toner Cartridge replacement notification alarm (K) A. Operation / B. Cause / C. Remedy Detail Code: 0071 When the replacement with a genuine Toner Cartridge was detected. 10-0100 Unidentified Toner Cartridge replacement notification alarm (K) A. Operation / B. Cause / C. Remedy Detail Code: 0181 When the replacement with a non-genuine Toner Cartridge was detected. 10-0404 Toner Cartridge empty alarm (Bk) A. Operation / B. Cause / C. Remedy Alarm to be generated once the Toner Cartridge becomes empty. Alarm Codes Generated by Remote Monitoring Server Alarm Codes generated by Remote Monitoring Server are not shown in the alarm log of the host machine. Alarm Code Detail Code Description 010001 00000000 Counter reading irretrievable for a period of time 010002
Ffffffff
Post-error status notification (status retrieval error) 0100020Fffffff
Post-error status notification (error occurring but code unknown) 01000200000Fff
Post-error status notification (normal) 010002 00000xxx Post-error status notification (XXX: code of error occurred) 010004 00000000 Notification of IP address change 040010 00000000 Jam left unsolved 100001 00000000 Toner level low (Bk) 100002 00000000 Toner level low (C) 100003 00000000 Toner level low (M) 100004 00000000 Toner level low (Y)
Service Mode 9 Overview........................................... 158 COPIER (Service mode for printer)...161 TESTMODE (Service mode for test print, operation check, etc.)........... 195
Overview Entering Service Mode For information on how to enter service mode, contact the Support Dept. of the sales company. Backing up Service Mode Because setting values and management data of the host machine are stored in the eMMC of the Main Controller PCB, they need to be backed up before replacing the Main Controller PCB. (Do not remove the eMMC PCB form Main Controller PCB.) Also, restoration of the backup data is necessary after replacing the Main Controller PCB. Backup: Connect a USB flash drive to the USB memory port.
Copier > Function > System > Export
Restore: Restore backup data of the USB flash drive.Copier > Function > System > Import
Note:
As for the user data (the Settings/Registration data, etc.), be sure to back up the user data before replacing the Main Controller PCB and then restore it after replacement by either of the following methods: BackupUi.
■ Operating conditions In order to operate service mode using Remote UI, the following conditions must be met.
Copier > Option > Body > Rmt-Sw
0:OFF(default), 1:ON ■ How to Use
> Pswd-Sw
Combinations of service mode settings and required passwordsPswd-Sw
setting value Password required for authentica- tion Authentication screen 0Note:
Note:
If the user logged in and then closed the browser without logging out, connection status remains as "LOGIN". If the user attempts to log in to service mode under "LOGIN" status, exclusive control is executed so that the user cannot access service mode. In that case, wait for a fixed time (3 minutes) from the last access to let the user be automatically logged out, or turn OFF/ON the power of the machine to be forcibly logged out. Service Mode Explanation The detailed explanation of service mode is indicating the key operation (press the Apply key) for the 5-inch Touch Panel. Note that the key operation is (Press the OK key) for the 5-line LCD model that does not have the Apply key.
COPIER (Service mode for printer) DISPLAY (State display mode) COPIER (Service mode for printer) > DISPLAY (State display mode)
■ Version
COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSIONMain
Display of Bootable version Detail To display the firmware version of Main Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99Boot
Display of BootROM version Detail To display the version of Boot ROM (BOOT program). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99Lang
Display of language pack version Detail To display the version of language pack. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99Demodata
Display of demo print data version Detail To display the version of demo print data. For the models not having demo print function, "FF.FF" is displayed. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99Econt
Display of DC Controller version Detail To display the version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99Panel
Display of firmware version of panel Detail To display the firmware version of Control Panel CPU PCB. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99 Related Service ModeCopier > Function > System > Panel-Up
COPIER (Service mode for printer) > DISPLAY (State display mode)
■ User
COPIER (Service mode for printer) > DISPLAY (State display mode) > USERSpdtype
Display of engine speed type Detail To display the engine speed type (ppm) of this machine. Use Case When checking the engine speed type Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99 Default Value 0Err
Error code display screen Detail To display the error code and detail code of the system error. Adj/Set/Operate Method None (display only) Supplement/Memo Displays up to 20 items.Jam
Jam code display screen Detail To display the location and type of jam. Adj/Set/Operate Method None (display only) Supplement/Memo Displays up to 20 items.Alarm-2
Alarm code 2 display screen Detail To display the logs of ALARM-2. Adj/Set/Operate Method None (display only) Supplement/Memo Displays up to 20 items.Alarm-3
Alarm code 3 display screen Detail To display the logs of ALARM-3 Adj/Set/Operate Method None (display only) Supplement/Memo Displays up to 20 items. ADJUST (Adjustment mode)■ Feed-Adj
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJAdj-Mfy
Adjustment of write start position in feed direction at Multi-purpose Tray pickup (1-sided print/2nd side of 2-sided print) Detail To adjust the image write start position in the feed direction at the time of pickup from the Multi- purpose Tray. As the value is changed by 1, the leading edge margin is changed by 0.001 mm. +: Leading edge margin becomes larger. (An image moves to the trailing edge side.) -: Leading edge margin becomes smaller. (An image moves to the leading edge side.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 1-sided print and the 2nd side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-Mfx
Adjustment of write start position in horizontal scanning direction at Multi-purpose Tray pickup (1-sided print/2nd side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 1st side at the time of pickup from the Multi-purpose Tray. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 1-sided print and the 2nd side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print PositionAdj-Mfyr
Adjustment of write start position in feed direction at Multi-purpose Tray pickup (1st side of 2-sided print) Detail To adjust the write start position in the feed direction for the image on the 2nd side at the time of pickup from the Multi-purpose Tray. As the value is changed by 1, the leading edge margin is changed by 0.001 mm. +: Leading edge margin becomes larger. (An image moves to the trailing edge side.) -: Leading edge margin becomes smaller. (An image moves to the leading edge side.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-Mfxr
Adjustment of write start position in horizontal scanning direction at Multi-purpose Tray pickup (1st side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 2nd side at the time of pickup from the Multi-purpose Tray. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data. Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print PositionAdj-C1Y
Adjustment of write start position in feed direction at Cassette 1 pickup (1-sided print/2nd side of 2-sided print) Detail To adjust the image write start position in the feed direction at the time of pickup from the CassetteCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-C1X
Adjustment of write start position in horizontal scanning direction at Cassette 1 pickup (1- sided print/2nd side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 1st side at the time of pickup from the Cassette 1. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 1-sided print and the 2nd side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print PositionAdj-C1Yr
Adjustment of write start position in feed direction at Cassette 1 pickup (1st side of 2-sided print) Detail To adjust the write start position in the feed direction for the image on the 2nd side at the time of pickup from the Cassette 1. As the value is changed by 1, the leading edge margin is changed by 0.001 mm. +: Leading edge margin becomes larger. (An image moves to the trailing edge side.) -: Leading edge margin becomes smaller. (An image moves to the leading edge side.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-C1Xr
Adjustment of write start position in horizontal scanning direction at Cassette 1 pickup (1st side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 2nd side at the time of pickup from the Cassette 1. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print PositionAdj-C2Y
Adjustment of write start position in feed direction at Cassette 2 pickup (1-sided print/2nd side of 2-sided print) Detail To adjust the image write start position in the feed direction at the time of pickup from the CassetteCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-C2X
Adjustment of write start position in horizontal scanning direction at Cassette 2 pickup (1- sided print/2nd side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 1st side at the time of pickup from the Cassette 2. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 1-sided print and the 2nd side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print PositionAdj-C2Yr
Adjustment of write start position in feed direction at Cassette 2 pickup (1st side of 2-sided print) Detail To adjust the write start position in the feed direction for the image on the 2nd side at the time of pickup from the Cassette 2. As the value is changed by 1, the leading edge margin is changed by 0.001 mm. +: Leading edge margin becomes larger. (An image moves to the trailing edge side.) -: Leading edge margin becomes smaller. (An image moves to the leading edge side.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ
Adj-C2Xr
Adjustment of write start position in horizontal scanning direction at Cassette 2 pickup (1st side of 2-sided print) Detail To adjust the write start position in the horizontal scanning direction for the image on the 2nd side at the time of pickup from the Cassette 2. As the value is changed by 1, the left margin is changed by 0.001 mm. +: Left margin becomes larger. (An image moves to the right.) -: Left margin becomes smaller. (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. The setting is applied to the 1st side at 2-sided print. Use Case When replacing the DC Controller PCB/clearing RAM data Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Caution This setting is linked with the setting of [Adjust Print Position] in [Settings/Registration]. The setting value is not cleared even if COPIER> FUNCTION> CLEAR> SRVC-DAT is executed. Display/Adj/Set Range -5080 to 5080 Unit 0.001 mm Default Value 0 Related Service ModeCopier > Function > Clear > Srvc-Dat
Additional Functions Mode Adjustment/Maintenance > Adjust Image Quality > Adjust Print Position■ Panel
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PANELTouchchk
Adjustment of Touch Panel coordinate position Detail To adjust the coordinate position on the Touch Panel of the Control Panel. By making adjustment, the setting of TOUCH-R becomes 1. Use Case When replacing the LCD Panel Adj/Set/Operate Method 1) Select the item, and then press Yes key. 2) Press the nine "+" keys in sequence. Related Service ModeCopier > Adjust > Panel > Touch-R
Touch-R
Result of Touch Panel coordinate position adjustment Detail To set whether adjustment of the coordinate position on the Touch Panel of the Control Panel is completed. When adjustment with TOUCHCHK is completed, the setting of this item becomes 1. Use Case When replacing the LCD Panel Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 1 0: Not completed 1: Completed Default Value 0 Related Service ModeCopier > Adjust > Panel > Touchchk
■ Vifadj
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > VIFADJDev-Hv-K
Adjustment of developing bias setting value (Bk) Detail To adjust the setting value of Bk-color developing bias. Use Case When an image failure occurs Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -5 to 5 Default Value 0 Related Service ModeCopier > Adjust > Vifadj > Dev-Hv-Y/M/C
COPIER (Service mode for printer) > ADJUST (Adjustment mode) > VIFADJ
Fu-Tmp
Adjustment of Fixing Film surface temperature setting value Detail To adjust the setting value of the surface temperature of the Fixing Film. Use Case When an image failure occurs Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -2 to 2 Default Value 0Crg-Hv-K
Adjustment of primary charging bias setting value (Bk) Detail To adjust the setting value of Bk-color primary charging bias. Use Case When an image failure occurs Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -5 to 5 Default Value 0Ls-Pwr-K
Adjustment of laser light emission setting value (Bk) Detail To adjust the laser light emission setting value of Bk-color. Use Case When an image failure occurs Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -4 to 4 Default Value 0Tr-Hv
Adjustment of transfer bias setting value Detail To adjust the transfer bias setting value when ATVC control is executed. Use Case When an image failure occurs Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -5 to 5 Default Value 0 FUNCTION (Operation / inspection mode)■ Install
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALLErds
ON/OFF of Embedded-RDS Detail To set whether to use the Embedded-RDS function. Use Case When using Embedded-RDS Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set. Display/Adj/Set Range 0 to 10: Off
1: On
Related Service ModeCopier > Function > Install > Rgw-Port, Com-Test, Com-Rslt, Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocol
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL
Rgw-Port
Setting of Remote Monitoring Server port number when using Embedded-RDS Detail To set the port number of Remote Monitoring Server to be used for Embedded-RDS. Use Case When using Embedded-RDS Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set. Display/Adj/Set Range 1 to 65535 Default Value 443 Related Service ModeCopier > Function > Install > Erds, Com-Test, Com-Rslt, Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to the sales company's server via SOAP protocolCom-Test
Execution of Embedded-RDS communication test Detail To execute Embedded-RDS communication test. If the connection fails, the information is added to the communication error log. Use Case When using E-RDS Adj/Set/Operate Method Select the item, and then press Yes key. Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set. Related Service ModeCopier > Function > Install > Erds, Rgw-Port, Com-Rslt, Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolCom-Rslt
Display of Embedded-RDS comctn test result Detail To display the Embedded-RDS communication test result. Use Case When using E-RDS Adj/Set/Operate Method N/A (Display only) Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set. Display/Adj/Set Range When not in execution: Unknown When connection is completed: OK When connection is failed: NG Default Value Unknown Related Service ModeCopier > Function > Install > Erds, Rgw-Port, Com-Test, Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolCom-Log
Display of Embedded-RDS comctn error log Detail To display the Embedded-RDS communication error log. The dates, times, and error codes of the latest 5 errors that occurred are displayed. As for the error detail information, the report can be output by executing ERDS-LOG. Use Case When using Embedded-RDS Adj/Set/Operate Method N/A (Display only) Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set. Display/Adj/Set Range Date: 6 digits Time: 4 digits Error code: 8 digits Related Service ModeCopier > Function > Install > Erds, Rgw-Port, Com-Test, Com-Rslt
Copier > Function > Misc-P > Erds-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocol
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL
Rgw-Adsw
Remote Monitoring Server connection destination settings for Embedded-RDS Detail To change the server URL that the Embedded-RDS uses. Adj/Set/Operate Method Enter the setting value, and then press OK key. Caution Com-TEST needs to be executed to reflect the settings. Display/Adj/Set Range 1 to 21 : Sha2
2 : D1 Environment (for testing) Default Value 1 Related Service ModeCopier > Function > Install > Com-Test
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolCds-Ctl
Set country/area when using CDS Detail To set country/area to enable CDS. Use Case When enabling CDS Adj/Set/Operate Method 1) Select the item, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution If the setting value is not configured to be the same as the country/region of the vice-company of sales, the necessary firmware may not be able to be downloaded. Display/Adj/Set Range 0 to 9999 Japan: 392, USA: 840, Great Britain: 826, France: 250, Germany: 276, Italy: 380, Australia: 36, Singapore: 702, Netherlands: 528, Korea: 410, China: 156, Taiwan: 158, Spain: 724, Sweden: 752, Portugal: 620, Norway: 578, Denmark: 208, Finland: 246, Poland: 616, Hungary: 348, Czech Republic: 203, Slovenia: 705, Greece: 300, Estonia: 233, Russia: 643, Slovakia: 703, Romania: 642, Croatia: 191, Bulgaria: 100, Turkey: 792, Thailand: 764, Vietnam: 704, Argentina: 32, India: 356, Canada: 124, Hong Kong: 344, Ukraine: 804, Latin America: 1001 Default Value It differs according to the location. Supplement/Memo If a country code that is not in the setting is input, it is set as a default destination.Cds-Ctl-View
Display of input results of CDS-CTL Detail Display of input results of CDS-CTL Adj/Set/Operate Method Display only Display/Adj/Set Range JP: Japan, US: USA, GB: Great Britain, FR: France, DE: Germany, IT: Italy, AU: Australia, SG: Singapore, NL: Netherlands, KR: Korea, CN: China, TW: Taiwan, ES: Spain, SE: Sweden, PT: Portugal, NO: Norway, DK: Denmark, FI: Finland, PL: Poland, HU: Hungary, CZ: Czech Republic, SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India, CA: Canada, LA: Latin America, HK: Hong Kong, UA: Ukraine Default Value It differs according to the location.Cds-Com-Test
CDS communication test execution Detail To execute Content Delivery System communication test. Use Case When enabling CDS Adj/Set/Operate Method 1) Select the item and then press Yes key. 2) Check the result from CDS-COM-RSLT.Cds-Com-Rslt
COM-TEST execution result display Detail To display the execution result of CDS-COM-TEST by the simple display. The execution result is kept even when the main power is turned OFF/ON. Use Case When checking the execution result of Content Delivery System communication test Adj/Set/Operate Method Display only Display/Adj/Set RangeOk, Ng
■ Clear
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEARSrvc-Dat
Clearing of service mode setting values Detail To clear the service mode setting values. The user mode setting values are not cleared. The factory adjustment values of the Reader/DADF are not initialized. Adj/Set/Operate Method 1) Select the item, and then press Yes key. 2) Turn OFF/ON the main power switch.Counter
Clearing of service counter Detail To clear the counter by maintenance/part. The numerator printed on a system dump list becomes 0. Adj/Set/Operate Method 1) Select the item, and then press Yes key. 2) Turn OFF/ON the main power switch.Hist
Clearing of logs Detail To clear the communication management/print/jam/alarm/error log. Use Case When clearing logs Adj/Set/Operate Method 1) Select the item, and then press Yes key. 2) Turn OFF/ON the main power switch.All
Clearing of setting information Detail To clear/initialize the following setting information according to the location set in LOCALE andSize-Lc.
Copier > Option > Body > Locale, Size-Lc
Copier > Function > Clear > E719-Clr
Erds-Dat
Initialize of Embedded-RDS setting value Detail To initialize the Embedded-RDS setting values. ON/OFF of Embedded-RDS, Remote Monitoring Server port number and communication error log set in ERDS, RGW-PORT, and COM-LOG are cleared. Use Case When upgrading the Bootable in the Embedded-RDS environment Adj/Set/Operate Method Select the item, and then press Yes key. Caution Use of the SRAM in Embedded-RDS differs depending on the Bootable version. Therefore, unless initialization is executed at the time of version upgrade, data inconsistency occurs. Related Service ModeCopier > Function > Install > Erds, Rgw-Port, Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolPlpw-Clr
Clear security policy setting password Detail To clear the password of the security administrator set in the security policy settings. Use Case When clearing the password of the security administrator Adj/Set/Operate Method Select the item, and then press Yes key.
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR
Crgl-Cnt
Clearing of cartridge replacement log Detail To clear the cartridge replacement log. Adj/Set/Operate Method Select the item, and then press Yes key. Related Service ModeCopier > Function > Misc-P > Crg-Log
■ Misc-P
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-PCntr
Output of counter report Detail To output the counter values in the form of a report. The usage of functions (reading, recording, communication and copy) is output. Adj/Set/Operate Method Select the item, and then press Yes key.Err-Log
Output of error log report Detail To output the error log in the form of a report. Adj/Set/Operate Method Select the item, and then press Yes key.Spec
Output of spec report Detail To output the specifications in the form of a report. The current device specifications such as the location, model information, and ROM version are output. Adj/Set/Operate Method Select the item, and then press Yes key.Erds-Log
Output of Embedded-RDS log report Detail To output the log relating to Embedded-RDS in the form of a report. The date, time, and code (8 digits) of each error that occurred are output. Use Case When using Embedded-RDS Adj/Set/Operate Method Select the item, and then press Yes key. Related Service ModeCopier > Function > Install > Com-Log
Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolCrg-Log
Output cartridge replacement log report Detail To output the cartridge replacement log in the form of a report. Use Case When checking the cartridge replacement log Adj/Set/Operate Method Select the item, and then press Yes key.■ System
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEMDownload
Upgrading of machine firmware: difference Detail To upgrade the machine firmware using a USB flash drive. Compare the versions of firmware in the machine and the USB flash drive, and update the differences. Use Case At upgrade Adj/Set/Operate Method 1) Connect the USB flash drive. 2) Select the item, and then press Yes key. The machine restarts in download mode. Caution Do not turn OFF/ON the power before "Executing..." disappears. Related Service ModeCopier > Function > System > Dl-Force
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM
Panel-Up
Upgrading of Control Panel CPU PCB firm Detail To upgrade the firmware of the Control Panel CPU PCB using a USB flash drive. Upgrading is performed when PANEL exists in the root directory of the USB flash drive. Use Case At upgrade Adj/Set/Operate MethodCopier > Display > Version > Panel
Logwrite
Writing debug log to USB flash drive Detail To write debuglog that includes the following information to the USB flash drive.Copier > Function > System > Log2Usb
Import
Read s-mode set VL from USB flash drive Detail To read the service mode setting information (excluding those related to Reader/DADF) from the USB flash drive. Use Case When replacing the Main Controller PCB Adj/Set/Operate MethodCopier > Function > System > Export
Export
Writing of service mode setting value to USB memory Detail To write the service mode setting information (excluding those related to Reader/DADF) to the USB flash drive. Use Case When replacing the Main Controller PCB Adj/Set/Operate Method 1) Connect the USB flash drive. 2) Select the item, and then press Yes key. "Executing..." disappears when writing is completed. Related Service ModeCopier > Function > System > Import
Save-Sm
Backup of service mode setting info Detail To back up the service mode setting information (excluding those related to Reader/DADF, but including those related to Finisher) as a file to the USB flash drive using DCM function. The setting information which has been backed up can be restored with RSTR-SM. Use Case When saving the setting information before changing the service mode settings Adj/Set/Operate Method Select the item, and then press Yes key. Related Service ModeCopier > Function > System > Rstr-Sm
Supplement/Memo DCM (Device Configuration Management): A function to export/import the machine's setting information as a file.
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM
Rstr-Sm
Restore of service mode setting info Detail To restore the service mode setting information (excluding those related to Reader/DADF, but including those related to Finisher) which has been backed up with SAVE-SM from the USB flash drive using DCM function. Use Case When changing the service mode settings back to those before the change Adj/Set/Operate Method Select the item, and then press Yes key. Caution It is necessary to back up the setting information using SAVE-SM in order to restore the information with RSTR-SM. Related Service ModeCopier > Function > System > Save-Sm
Supplement/Memo DCM (Device Configuration Management): A function to export/import the machine's setting information as a file.Log2Usb
Writing of debug log to USB flash drive Detail To write the debug log stored in the eMMC to the USB flash drive. Use Case When analyzing the cause of a problem Adj/Set/Operate Method 1) Connect the USB flash drive. 2) Select the item, and then press Yes key. Related Service ModeCopier > Function > System > Logwrite
Log-Del
Deletion of debug log Detail To delete the debug log stored in the eMMC. Use Case When the debug log is no longer needed Adj/Set/Operate Method Select the item, and then press Yes key.Dl-Force
Install machine firmware: overwriting Detail To forcibly overwrite the machine firmware with the firmware stored in the USB flash drive. Use Case At upgrade/downgrade Adj/Set/Operate Method 1) Connect the USB flash drive. 2) Select the item, and then press Yes key. Caution Do not turn OFF/ON the power before "Executing..." disappears. Related Service ModeCopier > Function > System > Download
■ Splman
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMANSpl14159
ON/OFF of USB device ID fixing Detail To set whether to fix the USB device ID to "000000000000". A PC attempts to install the driver every time it is connected to a machine. However, by fixing the USB device ID, it recognizes that the same machine is connected so that it does not attempt to install the driver again. Use Case When saving the trouble of selecting a device used for printing from the candidate devices because the driver is installed every time a USB is connected Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 0
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMAN
Spl65677
Increase of paper leading edge margin Detail To increase the margin on the leading edge of paper. As the value is incremented by 1, the margin is increased by 0.1 mm. Actually, a value where the setting value of SPL68676 is subtracted from the setting value of this item is applied. The margin settings which are job-specific or based on the printable area are applied regardless of the setting of this item. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 20 Unit 0.1 mm Default Value 0 Related Service ModeCopier > Function > Splman > Spl68676
Spl68676
Decrease of paper leading edge margin Detail To decrease the margin on the leading edge of paper. As the value is incremented by 1, the margin is decreased by 0.1 mm. Actually, a value where the setting value of this item is subtracted from the setting value of SPL65677 is applied. The margin settings which are job-specific or based on the printable area are applied regardless of the setting of this item. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 20 Unit 0.1 mm Default Value 0 Related Service ModeCopier > Function > Splman > Spl65677
Spl68677
Increase of the left edge margin of paper Detail To increase the margins on the left edge of paper. As the value is incremented by 1, the margin is increased by 0.1 mm. Actually, a value where the setting value of SPL25607 is subtracted from the setting value of this item is applied. The margin settings which are job-specific or based on the printable area are applied regardless of the setting of this item. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 20 Unit 0.1 mm Default Value 0 Related Service ModeCopier > Function > Splman > Spl25607
Spl25607
Decrease of the left edge margin of paper Detail To decrease the margins on the left edge of paper. As the value is incremented by 1, the margin is decreased by 0.1 mm. Actually, a value where the setting value of this item is subtracted from the setting value of SPL68677 is applied. The margin settings which are job-specific or based on the printable area are applied regardless of the setting of this item. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 20 Unit 0.1 mm Default Value 0 Related Service ModeCopier > Function > Splman > Spl68677
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMAN
Spl93822
Setting of department ID count all clear Detail To set whether to disable clearing of all department ID counts. Use Case When prohibiting clearing of all department ID counts Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Be sure to perform this mode after consulting with the system administrator at user's site. Display/Adj/Set Range 0 to 1 0: Disabled 1: Enabled Default Value 0 Related Service ModeCopier > Function > Splman > Spl78788
Spl78788
Setting of department ID count clear Detail To set whether to disable clearing of department ID count. Use Case When prohibiting clearing of department ID count Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Be sure to perform this mode after consulting with the system administrator at user's site. Display/Adj/Set Range 0 to 1 0: Disabled 1: Enabled Default Value 0 Related Service ModeCopier > Function > Splman > Spl93822
Spl00171
Set auto sleep shift time maximum value Detail To set the maximum auto sleep shift time displayed in [Auto Sleep Time] in [Settings/Registration]. When 0 is set, the time that can be set is 60 minutes maximum. Use Case When changing the setting time to shift to auto sleep mode Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 2 0: 60 minutes 1: 240 minutes 2: 120 minutes Default Value 0 (Europe model or machine of less than 30 ppm's print speed except for Europe model)/2 (Others) Additional Functions Mode Timer Settings> Auto Sleep TimeSpl27354
PC-less update/RMDS preferences Detail To set RMDS preferences of PC-less update. Display/Adj/Set Range 0 to 5 0: Production environment/release environment 1: Product environment/staging environment 2: Maintenance environment 1/release environment 3: Maintenance environment 1/staging environment 4: Maintenance environment 2/release environment 5: Maintenance environment 2/staging environment Default Value 0
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMAN
Spl84194
ON/OFF of Embedded-RDS Detail To set ON/OFF of Embedded-RDS function. Use Case When using Embedded-RDS Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 10: On, 1: Off
Default Value It differs according to the location. Supplement/Memo Embedded-RDS: Function to send device information such as the device counter, failure, and consumables to Remote Monitoring Server via SOAP protocolSpl32620
ON/OFF of PC-less update function Detail To set whether to disable the PC-less update function. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF / ON the main power switch. Caution When LCDSFLG is 1, the setting of this item is disabled (the PC-less update function is turnedOff).
Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 1 Related Service ModeCopier > Option > Fnc-Sw > Lcdsflg
Supplement/Memo PC-less update: A function to directly download the firmware from the GDLS server and update it.Spl37886
PC-less update: RMDS communication settings Detail Set whether to use HTTPS to communicate with the RMDS server. Communication with the GDLS server is not affected. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF / ON the main power switch. Display/Adj/Set Range 0 to 1 0: Do not use HTTPS. Use HTTP Communication. 1: Use HTTPS. Default Value 1Spl71700
Writing debug log to USB flash drive Detail To write the debug log stored in the eMMC to the USB flash drive. Use Case When analyzing the cause of a problem Adj/Set/Operate Method Select the item, and then press Yes key.Spl01734
ON/OFF of remote UI service mode Detail To set whether to allow using service mode on remote UI. Use Case When using service mode on remote UI Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution The setting value is linked with that of RMT-SW. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 1 Related Service ModeCopier > Option > Body > Rmt-Sw
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMAN
Spl78148
ON/OFF of gradation characteristics compatible mode Detail To set whether to make the density gradation characteristics of halftone the same as those of conventional machines. When set to "0", respective characteristic changes as follows. Resolution Upward-convex Gradation Linier Color Tone Downward-convex Use Case When making the density gradation characteristics the same as those of conventional machines Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 10: On
1: Off
Default Value 1Spl39533
ON/OFF of department ID management Detail To set whether to disable the department ID management. Use Case When disabling the department ID management Adj/Set/Operate Method Select the item, and then press Yes key.Spl43810
Clear of system administrator settings Detail To completely delete the following setting information.- Pin
After clearing of the information, it is necessary to set the system manager ID/PIN again. Use Case When the system manager ID/PIN has been forgotten Adj/Set/Operate Method Select the item, and then press Yes key. Caution Do not forget to set the system manager ID/PIN after clearing of the information.Spl97097
ON/OFF of user setting backup data clear Detail To set whether to clear all the user setting data which has been backed up. When 1 is set, it is cleared at next startup. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 1Spl09876
ON/OFF of Aladdin application debug log console function Detail To set whether to enable the Aladdin application debug log console function. Display/Adj/Set Range 0 to 9999 Default Value 0Spl07041
ON/OFF of remote shutdown with fax line Detail To set whether to allow remote shut down when a FAX line is connected. Display/Adj/Set Range 0/1 0: Do Not Allow 1: Allow Default Value 1 Supplement/Memo Supported by models with FAX only
COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SPLMAN
Spl50444
Select paper source for PCL5 Detail To select a paper source for PCL5.. Display/Adj/Set Range 0 to 3 0: HP compatible 1: Lexmark compatible 2: Zoran PCL compatible 3: Not used Default Value 0Spl98765
Execution of disabling function of all Aladdin application Detail To set whether to execute disabling function of all Aladdin applications. Display/Adj/Set Range 0 to 99999999 Default Value 0 Supplement/Memo Executed with entering the system administrator's password.Spl05378
Display/hide of uniFLOW Online Setup icon Detail To set whether to display or hide the uniFLOW Online Setup icon Display/Adj/Set Range 0 to 1 0: Hide 1: Display Default Value 0 (except for Dealer model) 1 (Dealer model)Spl81031
ON/OFF of CDS update function Detail To set whether to disable the CDS function. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF / ON the main power switch. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 0
OPTION (Specification setting mode)
■ Body
COPIER (Service mode for printer) > OPTION (Specification setting mode) > BODYLocale
Setting of location Detail To set the location. Set the location in this item and the paper size configuration in SIZE-LC, and then clear the setting information in ALL. Use CaseCopier > Function > Clear > All
Copier > Option > Body > Size-Lc
Size-Lc
Setting of paper size configuration Detail To set the paper size configuration. When replacing the Main Controller PCB, set the location in LOCALE and the paper size configuration in this item, and then clear the setting information in ALL. Use CaseCopier > Function > Clear > All
Copier > Option > Body > Locale
COPIER (Service mode for printer) > OPTION (Specification setting mode) > BODY
Mibcount
Set of charge counter MIB scope range Detail To set the range of counter information that can be obtained as MIB (Management Information Base). Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 2 0: All charge counters are obtained 1: Only displayed counter* is obtained 2: All charge counters are not obtainedCopier > Option > User > Counter1 - 6
Supplement/Memo Counter meter-installed models onlyNs-Cmd5
Restriction on use of CRAM-MD5 authentication method at SMTP authentication Detail To restrict use of CRAM-MD5 authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: SMTP server-dependent 1: Not used Default Value 0 Supplement/Memo SMTP authentication: Protocol in which user authentication function is added to SMTP, which is the protocol to be used for e-mail transmission. At the time of e-mail transmission, this protocol executes authentication of the user account and the password between the SMTP server and the user to approve e-mail transmission only when it's authenticated.Ns-Pln
Restriction on use of plaintext authentication at SMTP authentication in unencrypted environment Detail To restrict use of PLAIN/LOGIN authentication, which is plaintext, at the time of SMTP authentication under the environment where the communication packet is not encrypted. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: SMTP server-dependent 1: Not used Default Value 0 Supplement/Memo SMTP authentication: Protocol in which user authentication function is added to SMTP, which is the protocol to be used for e-mail transmission. At the time of e-mail transmission, this protocol executes authentication of the user account and the password between the SMTP server and the user to approve e-mail transmission only when it's authenticated.
COPIER (Service mode for printer) > OPTION (Specification setting mode) > BODY
Ns-Lgn
Restriction on the use of LOGIN authentication at SMTP authentication Detail To restrict use of LOGIN authentication at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: SMTP server-dependent 1: Not used Default Value 0 Supplement/Memo SMTP authentication: Protocol in which user authentication function is added to SMTP, which is the protocol to be used for e-mail transmission. At the time of e-mail transmission, this protocol executes authentication of the user account and the password between the SMTP server and the user to approve e-mail transmission only when it's authenticated.Slpmode
Setting of shift to sleep mode Detail To restrict shift to sleep mode. When 1 is set, the machine does not shift to sleep mode. Use Case When sleep failure occurs Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution When 1 is set, the shift to the sleep mode except the mode (that is the Energy saver mode) that the operation panel becomes off is prohibited. When the Auto Sleep time has passed, the mchine shift to the energy saver mode that the operation panel becomes off. The machine cannot prohibit the shift to the mode that the operation panel becomes off. Display/Adj/Set Range 0 to 1 0 : Shift is available. 1 : Shift is not available. Default Value 0Sdtm-Dsp
ON/OFF of Auto Shutdown Time display Detail To set whether to display [Auto Shutdown Time] in [Menu]. The setting is enabled only for the model with automatic shutdown function. Use Case When switching to display or hide the items related to auto shutdown Adj/Set/Operate Method Enter the setting value, and then press Apply key. Caution For the model without automatic shutdown function, the setting is disabled even if it is configured. Display/Adj/Set Range 0 to 10: Off
1: On
Additional Functions Mode Preferences> Timer/Energy Settings> Auto Shutdown TimeRmt-Sw
ON/OFF of remote UI service mode Detail To set whether to allow using service mode on remote UI. Use Case When using service mode on remote UI Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 0
COPIER (Service mode for printer) > OPTION (Specification setting mode) > BODY
Pswd-Sw
Set password type to enter service mode Detail To set the type of password that is required to enter when getting into service mode. 2 types are available: one for "service technician" and the other for "system administrator + service technician". When selecting the type for "system administrator + service technician", enter the password for service technician after the password entry by the user's system administrator. Use Case Upon request from the user who concerns security Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 2 0: No password 1: Service technician 2: System administrator + service technician Default Value 0Sm-Pswd
Password setting for service technician Detail To set password for service technician that is used when getting into service mode. Use Case When password is required to get into service mode Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Be sure to select 1 or 2 with PSWD-SW in advance. Display/Adj/Set Range 11111111 to 99999999 Default Value 11111111 Related Service ModeCopier > Option > Body > Pswd-Sw
■ Fnc-Sw
COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SWLcdsflg
Enabling of local CDS server Detail To set whether to use the local CDS server. Use Case When using the local CDS server Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 1 0: Disabled 1: Enabled Default Value 0 Related Service ModeCopier > Function > Splman > Spl32620
Supplement/Memo When local CDS is used, iW EMC/MC device firmware update plug-in is required.Cds-Ugw
Set to allow firmware update from Remote Monitoring Server Detail To set whether to permit update of the firmware from the Remote Monitoring Server. When "1: Enabled" is set, Updater accepts the operation from the Remote Monitoring Server in cooperation with CDS. Use Case When allowing update of the firmware from the Remote Monitoring Server Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: Disabled, 1: Enabled Default Value It differs according to the location.
COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW
Cds-Firm
Set to allow firmware update by admin Detail To set whether to allow the user (administrator) to perform firmware update linked with CDS and collection of log files. Use Case When allowing the administrator to update the firmware Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Caution Do not use it for purposes other than collecting log files. Be sure to return the value to 0 after use. Display/Adj/Set Range 0 to 1 0: Disabled, 1: Enabled Default Value It differs according to the location.Cds-Lvup
Set to allow CDS periodical update Detail To set whether to allow the user (administrator) to perform periodical update linked with CDS. When 1 is set, setting of periodical update can be made in via remote UI. Use Case When allowing the user/service technician to perform periodical update Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: Disabled periodical update 1: Enabled periodical update Default Value It differs according to the location.Crg-Proc
Setting of behavior at end of cartridge lifetime Detail To set the operation of the machine when the parts counter of the cartridge reaches the estimated life value. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 2 0: Not stopped 1: Stopped once 2: Completely stopped Default Value 0 (B/W model) 1 (Color model) 2 (Dealer model)Crglf-K
Setting of replacement reference values of Photosensitive Drum, Developing Assembly and Waste Toner (Bk) Detail To set the reference values for judging replacement of the component other than toner (Photosensitive Drum, Developing Assembly, and waste toner) included in the life of Bk-color cartridge. These values are used as the basis for calculation of component other than toner when deriving the estimated life value of the cartridge. Use Case When toner consumption is low (when the life of the Photosensitive Drum or the Developing Assembly decreases faster than that of toner) Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 100 to 200 Unit 0.01 Default Value 100 Dealer model differs according to the model.
COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW
Rpt2Side
Set of report 1-sided/2-sided output Detail To set whether to use 1-sided or 2-sided for report output of service mode. Use Case When making 1-sided report output Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: 1-sided 1: 2-sided Default Value 1Edb-Adsw
Setting for using a test environment when constructing an automatic ordering system Detail To set whether to use a test environment when constructing an automatic ordering system. Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 2 0: Field (product) environment 1: Environment to test external collaboration of the version before release 2: Environment to test collaboration of the same version as product environment Default Value 0■ Dsply-Sw
COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SWCrglw-Lv
ON/OFF of cartridge preparation threshold value setting screen display Detail To set whether to display the screen to set the threshold value for the toner level to prompt preparation of a cartridge. When 1 is set, [Custom] is displayed in [Display Timing for Cartridge Prep. Notif.] so that the user can set the toner level (1 to 99%). When 0 is set, the item is not displayed, so the user cannot set the toner level. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 1 Additional Functions Mode Preferences > Display Settings > Display Timing for Cartridge Prep. Notif.Crg-Log
Output cartridge replacement log report Detail To output the cartridge replacement log in the form of a report. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 10: Off
1: On
Default Value 1Gen-Crg
ON/OFF of Canon Genuine Mode display Detail To set whether to display Canon Genuine Mode. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0/1 0: Hide 1: Display Default Value 1 Supplement/Memo Enabled only for Cartridge model. Not supported by Dealer model.
COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW
Rmt-Cnct
Sw mssg dspl on machine w/o Remote Monitoring Server connect Detail To set whether to display the message "Contact your service representative." to the customer who uses the machine without having Remote Monitoring Server connected. Use Case When switching to display or hide the message depending on whether Remote Monitoring Server is connected or not Adj/Set/Operate Method Enter the setting value, and then press OK key. Caution This applies only to the messages displayed in the event of a toner memory detection error. (Alarm code: 10-0091/-0092/-0093/-0094) Display/Adj/Set Range 0/1 0: Hide 1: Display Default Value 0Ufos-Dsp
Display/hide of uniFLOW Online Setup icon Detail To set whether to display or hide the uniFLOW Online Setup icon Display/Adj/Set Range 0 to 1 0: Hide 1: Display Default Value 0 (except for Dealer model) 1 (Dealer model)■ Img-Mcon
COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCONRegm-Sel
Adjustment of fine density correction Detail To adjust density of fine lines and texts at 1200pdi. The larger the value, the darker the lines and texts become. Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key) and press Apply key. Display/Adj/Set Range -1 to 1 Default Value 0■ User
COPIER (Service mode for printer) > OPTION (Specification setting mode) > USERCounter1
Display of software counter 1 Detail To display counter type for software counter 1 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method N/A (Display only) Caution Display only. No change is available. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.Counter2
Setting of software counter 2 Detail To set counter type for software counter 2 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.
COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER
Counter3
Setting of software counter 3 Detail To set counter type for software counter 3 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.Counter4
Setting of software counter 4 Detail To set counter type for software counter 4 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.Counter5
Setting of software counter 5 Detail To set counter type for software counter 5 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.Counter6
Setting of software counter 6 Detail To set counter type for software counter 6 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 999 0: No registration Default Value It differs according to the location.Ctchkdsp
ON/OFF of charge counter list output Detail To set whether to print the charge counter in the system management data list. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 10: On, 1: Off
Default Value 1 Additional Functions Mode Output Report > Print List > System Manager Data List Supplement/Memo Counter meter-installed models only
COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER
Tnrb-Sw
ON/OFF of toner replacement counter display Detail To set whether to display the toner replacement counter on the Counter Check screen. When 1 is set, the user can check the toner replacement counter. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 3 0: Hide 1: Display (Toner replacement counters in the 190s) 2 to 3: Not used Default Value 0Ps-Mode
Setting of compatible mode at PS usage Detail To set the image processing at PS print. Set 8 when line width differs depending on the drawing position although the same line width is set. Setting of a value other than the setting values means that multiple settings are combined. (Example: 12=4+8) Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 63 4: Compatible with EFI at PS 2-sided delivery 8: strokeadjustment is enabled Any value other than those mentioned above: Not used Default Value 0Smd-Expt
Set of service mode set VL export target Detail To set whether to export "service mode data" from remote UI. When 1 is set, "service mode data" is displayed as the target data of export on remote UI. When installing more than 1 machine at the same time, the same service mode data can be registered. Use Case When installing more than 1 machine at the same time Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: Not targeted 1: Targeted Default Value 0 Supplement/Memo If selecting "service mode data" as the target data of export on remote UI after setting SMD-EXPT to 1, service mode data can be exported.Acc-Slp
Set shift to sleep3: Card Reader connect Detail To set whether to shift to sleep mode 3 when the Card Reader is connected. Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 1 0: Not shifted 1: Shifted Default Value 1
COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER
Rpl-Imp
ON/OFF of replacement mode Detail To set whether to import the setting information of a machine which has been exported to a different one of the same model using DCM function. When 0 is set, the setting information which has been exported can be imported only to the same machine. When 1 is set, the machine-specific setting information such as IPv4 address setting can be imported to a different machine. Use Case When migrating the setting of a machine to a different machine of the same series that has been replaced Display/Adj/Set Range 0 to 10: Off, 1: On
Default Value 0 Supplement/Memo DCM (Device Configuration Management): A function to export/import the machine's setting information as a file.■ Acc
COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACCWlan
Setting of wireless LAN function Detail To set whether to enable the wireless LAN function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press Apply key. 2) Turn OFF/ON the main power switch. Display/Adj/Set Range 0 to 1 0: Disabled 1: Enabled Default Value It differs according to the model.■ Lcns-Tr
COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TRSt-Brdim
Install state Display of BarDIMM function Detail To display installation state of Barcode Printing for PCL when disabling and then transferring the license. Use Case When checking whether Barcode Printing for PCL is installed Adj/Set/Operate Method 1) Select ST-BRDIM. 2) Enter 0, and then press Apply key. When installation has been completed, the transfer license key is displayed under TR-BRDIM. Default Value According to the setting at shipmentTr-Brdim
Transfer license key display of BarDIMM (outside Japan) Detail To display transfer license key to use Barcode Printing for PCL when disabling and then transferring the license. Use Case When replacing the device Adj/Set/Operate Method 1) Select ST-BRDIM. 2) Enter 0, and then press Apply key. The transfer license key is displayed under TR-BRDIM. Display/Adj/Set Range 24 digits■ Lcns-Of
COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-OFSt-Brdim
Not use
COUNTER (Counter mode)
■ Total
COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTALService1
Service-purposed total counter 1 Detail To count up when the printout is delivered outside the machine. Large size: 1, Small size: 1 A blank sheet is not counted. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0Service2
Service-purposed total counter 2 Detail To count up when the printout is delivered outside the machine. Large size: 2, Small size: 1 A blank sheet is not counted. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0Ttl
Total counter Detail To display the total of counters of COPY, PDL-PRT, FAX-PRT, RPT-PRT, and MD-PRT. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0 Related Service ModeCopier > Counter > Total > Copy, Pdl-Prt, Fax-Prt, Rpt-Prt, Md-Prt
Pdl-Prt
PDL print counter Detail To count up when the printout is delivered outside the machine/2-sided printout is stacked at PDL print. Large size: 1, Small size: 1 A blank sheet is not counted. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0Rpt-Prt
Report print counter Detail To count up when the report print is delivered outside the machine/2-sided printout is stacked. Large size: 1, Small size: 1 The counter is not advanced by blank paper or delivery in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0 Related Service ModeCopier > Counter > Total > Ttl
COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL
Md-Prt
Media print counter Detail To count up when the media print is delivered outside the machine. Large size: 1, Small size: 1 The counter is not advanced by blank paper or delivery in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0 Related Service ModeCopier > Counter > Total > Ttl
2-Side
2-sided copy/print counter Detail To count up the number of 2-sided copies/prints when the copy/printout is delivered outside the machine/2-sided copy/printout is stacked. Large size: 1, Small size: 1 A blank sheet is not counted. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 0■ Pick-Up
COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UPC1
Cassette 1 pickup total counter Detail To count up the number of sheets picked up from the Cassette 1. Large size: 1, Small size: 1 The counter is advanced by printout in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0C2
Cassette 2 pickup total counter Detail To count up the number of sheets picked up from the Cassette 2. Large size: 1, Small size: 1 The counter is advanced by printout in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0Mf
Multi-purpose Tray pickup total counter Detail To count up the number of sheets picked up from the Multi-purpose Tray Pickup Unit. Large size: 1, Small size: 1 The counter is advanced by printout in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0
COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP
2-Side
2-sided pickup total counter Detail To count up the number of sheets picked up in duplex mode. Large size: 1, Small size: 1 The counter is advanced by printout in service mode. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 sheet Default Value 0■ Jam
COPIER (Service mode for printer) > COUNTER (Counter mode) > JAMTotal
Total jam counter Detail To count up the number of total jam occurrences. Use Case When checking the jam counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 02-Side
Duplex Unit jam counter Detail To count up the number of jam occurrences in the Duplex Unit. Use Case When checking the jam counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 0Mf
Multi-purpose Tray jam counter Detail To count up the number of jam occurrences in the Multi-purpose Tray. The counter is advanced even in the case of paper size mismatch or misprint. Use Case When checking the jam counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 0C1
Cassette 1 jam counter Detail To count up the number of jam occurrences in the Cassette 1. The counter is advanced even in the case of paper size mismatch or misprint. Use Case When checking the jam counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 0
COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM
C2
Cassette 2 jam counter Detail To count up the number of jam occurrences in the Cassette 2. The counter is advanced even in the case of paper size mismatch or misprint. Use Case When checking the jam counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 99999999 Unit 1 time Default Value 0
TESTMODE (Service mode for test print, operation check, etc.) PRINT (Print test mode) TESTMODE (Service mode for test print, operation check, etc.) > PRINT (Print test mode)
Pg-Type
Setting of PG number Detail To set the PG number of the test print. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 7 0: Grid 1: Halftone 2: Solid black 3: Solid white 4: 17 gradations 5: Thin Horizontal Line Pattern 6: Pascal Correction Chart 7: Chart128 Default Value 0Count
Setting of PG output quantity Detail To set the number of sheets for PG output. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 1 to 99 Unit 1 sheet Default Value 1Phase
Set 1-sided/2-sided print for PG output Detail To set 1-sided/2-sided print for PG output. Even if 1 is set for a machine supporting 1-sided print, the setting is disabled. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 1 0: 1-sided 1: 2-sided Default Value 0Mode
Setting of test print image formation method Detail To set the image formation method for the test print. If PG-TYPE is 0 or 1, this setting is disabled because a specific image formation method is applied. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 40: Tbic
1: Resolution Dither 2: Gradation Dither 3: Tone Dither 4: Hi Resolution Dither Default Value 0 Related Service ModeTestmode > Print > Pg-Type
TESTMODE (Service mode for test print, operation check, etc.) > PRINT (Print test mode)
Thru
Setting of image correction table at test print Detail To set the image correction table that is used at the time of test print output. When 0 is set, normal gamma LUT is used so that the density characteristics by the density correction process can be checked. When 1 is set, linear gamma LUT is used so that the density characteristics of this machine can be checked. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 1 0: Normal gamma LUT 1: Through (linear) gamma LUT Default Value 0 Supplement/Memo Gamma LUT: Density gradation characteristic tableDens
Adjustment of test print engine F value Detail To adjust the test print engine F value. The larger the value, the darker the image becomes. Use Case At problem analysis Adj/Set/Operate Method Enter the setting value (switch negative/positive by +/- key), and then press Apply key. Display/Adj/Set Range -4 to 4 Default Value 0 Supplement/Memo F value: Used as an index to indicate lens brightness.Mabk
Setting of toner thinning process Detail To set toner thinning process. The larger the value, the greater the toner thinning amount at test print becomes. Use Case When color displacement occurs during test print Adj/Set/Operate Method Enter the setting value, and then press Apply key. Display/Adj/Set Range 0 to 40: Off
1: Mode 1 2: Mode 2 3: Mode 3 4: Mode 4 Default Value 0Feed
Setting of paper source at test print Detail To set the paper source at the time of test print output. If this mode is set when there is no Cassette 2 (option Pickup Cassette), the output is made from Cassette 1 (standard Pickup Cassette). Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Apply key. Caution In case of using the Multi-purpose Tray, be sure to place paper on the tray before executing this item. Display/Adj/Set Range 0 to 4 0: Multi-purpose Tray 1: Cassette 1 2: Cassette 2 3: Cassette 3 4: Cassette 4 Default Value 1
TESTMODE (Service mode for test print, operation check, etc.) > PRINT (Print test mode)
Start
Output of test print Detail To output a test print with the PG pattern set in PG-TYPE, MODE, etc. Use Case At trouble analysis Adj/Set/Operate Method Select the item, and then press Yes key. Related Service ModeTestmode > Print
Appendices
Service Tools.................................... 199 General Circuit Diagram....................200 Backup Data List...............................202 Soft counter specifications................ 204 List of Items Which Can Be Imported .......................................................205
Service Tools Special Tools
General Circuit Diagram General Circuit Diagram (1/2) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10
F
E
D
C
B
A
F
E
D
C
B
A
P.1
Un27
Cassette DriverPcb
Multi-purpose Tray Pickup SolenoidSl2
Duplex Re-pickup ClutchCl1
Relay PCBUn2
Sl3
Duplex Reverse Solenoid Cassette Pickup SolenoidSl1
Main MotorM1
Power SwitchSw1
Power Switch PCBUn1
Laser Scanner Unit Laser Scanner MotorM2
MemoryUn8
Laser Scanner Driver PCBUn3
DC ControllerPcb
Un9
Multi-purpose Tray Paper Sensor PCBUn4
Cassette Paper Sensor PCBUn5
Multi-purposeTray Paper SensorPs3
Cassette Paper SensorPs1
Duplex Feed SensorPs21
Paper Width SensorPs20
Paper Width/Duplex Feed Sensor PCBUn6
TOP Sensor PCBUn7
TOP SensorPs2
High Voltage Power Supply PCBUn22
Front Cover SwitchSw101
Main FanFm1
Main Controller PCBUn12
Fixing Delivery Sensor PCBUn28
Fixing Delivery Sensor PS13 ThermistorTh1
Delivery Tray Full SensorPs4
Delivery Tray Full SensorPcb
Un10
Low Voltage Power Supply UnitUn11
ThermoswitchTp1
Fixing HeaterH1
Sw2
Cassette Detection SwitchUn25
Cassette Paper Sensor PCBPs461
Cassette Paper SensorPs460
Cassette Paper Surface SensorUn26
Cassette Paper Surface Sensor PCBM3
Lifter MotorSl5
Cassette Pickup Solenoid Fixing Assembly (1/2) General Circuit Diagram 200
General Circuit Diagram (2/2) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10
F
E
D
C
B
A
F
E
D
C
B
A
P.2
Un15
Usb Pcb
Main Controller PCBUn12
Un21
Un20
Un19
Soft-Id Pcb
Memory PCB WirelessLan Pcb
Un18
Control PanelLed Pcb
Un17
Control Panel PCB 5inc LCDUn16
Touch PanelUn17
Control Panel PCB 5 lined LCD General Circuit Diagram 201
Backup Data List Data Location Replace Deletion Backup by User Backup by Service Menu > Prefer- ences Menu > Management Settings Service Mode Network Initialize All Data / Settings Data Management
Copier > Function > Clear
Copier
> Func-
Tion >
Splman
DC Con- trollerPcb
Main Control- ler PCB Initialize Network Settings Initialize Key and Certificate Initialize MenuSrvc-
Dat*1
Coun-
Ter
Hist *2
All
Erds-
Dat
Plpw-
Clr
Crgl-
Cnt
Spl4381
0 Yes/No Method Location to be stored Yes/No Method Location to be stored Preferences Function Settings Management Settings Initialize All Menu Prefer- ences Main Control- lerPcb
Ui *5
Lui *6
Pc, Usb
memory NoPcb
Ui *5
Lui *6
Pc, Usb
memory NoPcb
Ui *5
Lui *6
Pc, Usb
memory NoPcb
Pcb
(Dc
Control- ler)Dc
Control- lerPcb
ClearPcb
Pcb
E-Rds
Set- tings*12 Main Control- lerPcb
Data Location Replace Deletion Backup by User Backup by Service Menu > Prefer- ences Menu > Management Settings Service Mode Network Initialize All Data / Settings Data Management
Copier > Function > Clear
Copier
> Func-
Tion >
Splman
DC Con- trollerPcb
Main Control- ler PCB Initialize Network Settings Initialize Key and Certificate Initialize MenuSrvc-
Dat*1
Coun-
Ter
Hist *2
All
Erds-
Dat
Plpw-
Clr
Crgl-
Cnt
Spl4381
0 Yes/No Method Location to be stored Yes/No Method Location to be stored Preferences Function Settings Management Settings Initialize All Service mode setting values (Main Control- ler) Main Control- lerPcb
Ui *5
Lui *6
Pc, Usb
memory Yes Service mode *4 USB memo- ry Service mode setting values(Dc
Control- ler)Dc
Control- lerPcb
ClearUi *5
Lui *6
Pc, Usb
memory Yes Service mode *4 *7 USB memo- ry / Main Controller Password System Adminis- trator pass- word Main Control- lerPcb
Pcb
Pcb
*4. Copier > Function > System > Import / Copier > Function > System > Export
*5. Settings/Registration >Management Settings >Data Management > Import/Export *6. Settings Menu > Management Settings > Data Management > Import/Export*7. Copier > Function > Viffnc > Stor-Dcn
*8. Except "Preferences > Network Settings" *9. Clear only an item of the "Preferences > Network Settings". *10. Because the settings of the "System Manager ID and PIN" are cleared, set "System Manager ID and PIN" again. *11. COPIER > OPTION > BODY > SM-PSWD(Setup password by SM-PSWD) *12. COPIER > FUNCTION > INSTALL > ERDS / COPIER > FUNCTION > INSTALL > RGW-PORT / COPIER > FUNCTION > INSTALL > COM-LOG Backup Data List 203
Soft counter specifications The numbers entered for software counters are classified as follows: No. Counter Details 100 to 199 Total 100 to 199 No. Counter Name 101 Total 1 102 Total 2 113 Total (Black & White/Small) 114 Total 1 (2-Sided) 194 Cartridge Replacement (Black) Soft counter specifications 204
List of Items Which Can Be Imported The following shows items to be imported for this function. Note that the setting values are not imported in cases such as below:
Note:
This list is the common list for this function. Therefore, this list may contain some items that are not supported by this function. Service Mode Settings Initial screen Main item Intermediate item Sub item Case A Case B Case CCopier
Adjust
Feed-Adj
Adj-Mfy
YesCopier
Adjust
Feed-Adj
Adj-Mfx
YesCopier
Adjust
Feed-Adj
Adj-Mfyr
YesCopier
Adjust
Feed-Adj
Adj-Mfxr
YesCopier
Adjust
Feed-Adj
Adj-C1Y
YesCopier
Adjust
Feed-Adj
Adj-C1X
YesCopier
Adjust
Feed-Adj
Adj-C1Yr
YesCopier
Adjust
Feed-Adj
Adj-C1Xr
YesCopier
Adjust
Feed-Adj
Adj-C2Y
YesCopier
Adjust
Feed-Adj
Adj-C2X
YesCopier
Adjust
Feed-Adj
Adj-C2Yr
YesCopier
Adjust
Feed-Adj
Adj-C2Xr
YesCopier
Adjust
Vifadj
Dev-Hv-K
YesCopier
Adjust
Vifadj
Fu-Tmp
YesCopier
Adjust
Vifadj
Crg-Hv-K
YesCopier
Adjust
Vifadj
Ls-Pwr-K
YesCopier
Adjust
Vifadj
Tr-Hv
YesCopier
Function
Splman
Spl14159
Yes Yes YesCopier
Function
Splman
Spl65677
YesCopier
Function
Splman
Spl68676
YesCopier
Function
Splman
Spl68677
YesCopier
Function
Splman
Spl25607
YesCopier
Function
Splman
Spl93822
Yes Yes YesCopier
Function
Splman
Spl78788
Yes Yes YesCopier
Function
Splman
Spl71100
Yes *1Copier
Function
Splman
Spl00171
Yes Yes YesCopier
Function
Splman
Spl84194
Yes Yes YesCopier
Function
Splman
Spl78148
YesCopier
Function
Install
Erds
Yes Yes Yes *1. FAX model only List of Items Which Can Be Imported 205
Initial screen Main item Intermediate item Sub item Case A Case B Case C
Copier
Function
Install
Rgw-Port
Yes Yes YesCopier
Option
Body
Mibcount
Yes Yes YesCopier
Option
Body
Ns-Cmd5
YesCopier
Option
Body
Ns-Pln
YesCopier
Option
Body
Ns-Lgn
YesCopier
Option
Body
Slpmode
Yes Yes YesCopier
Option
Body
Sdtm-Dsp
Yes Yes YesCopier
Option
Fnc-Sw
Lcdsflg
Yes Yes YesCopier
Option
Fnc-Sw
Crg-Proc
Yes YesCopier
Option
Fnc-Sw
Crglf-K
Yes YesCopier
Option
Fnc-Sw
Rpt2Side
Yes Yes YesCopier
Option
Dsply-Sw
Crglw-Lv
Yes Yes YesCopier
Option
Dsply-Sw
Crg-Log
Yes YesCopier
Option
Img-Mcon
Regm-Sel
YesCopier
Option
User
Ctchkdsp
YesCopier
Option
User
Tnrb-Sw
YesCopier
Option
User
Smd-Expt
YesCopier
Option
User
Acc-Slp
Yes Yes YesFax
Sssw
Sw01
Yes*1
Fax
Sssw
Sw02
Yes *1
Fax
Sssw
Sw03
Yes *1
Fax
Sssw
Sw04
Yes *1
Fax
Sssw
Sw05
Yes *1
Fax
Sssw
Sw06
Yes *1
Fax
Sssw
Sw07
Yes *1
Fax
Sssw
Sw08
Yes *1
Fax
Sssw
Sw09
Yes *1
Fax
Sssw
Sw10
Yes *1
Fax
Sssw
Sw11
Yes *1
Fax
Sssw
Sw12
Yes *1
Fax
Sssw
Sw13
Yes *1
Fax
Sssw
Sw14
Yes *1
Fax
Sssw
Sw15
Yes *1
Fax
Sssw
Sw16
Yes *1
Fax
Sssw
Sw17
Yes *1
Fax
Sssw
Sw18
Yes *1
Fax
Sssw
Sw19
Yes *1
Fax
Sssw
Sw20
Yes *1
Fax
Sssw
Sw21
Yes *1
Fax
Sssw
Sw22
Yes *1
Fax
Sssw
Sw23
Yes *1
Fax
Sssw
Sw24
Yes *1
Fax
Sssw
Sw25
Yes *1
Fax
Sssw
Sw26
Yes *1
Fax
Sssw
Sw27
Yes *1
Fax
Sssw
Sw28
Yes *1
Fax
Sssw
Sw29
Yes *1
Fax
Sssw
Sw30
Yes *1
Fax
Sssw
Sw31
Yes *1
Initial screen Main item Intermediate item Sub item Case A Case B Case C
Fax
Sssw
Sw32
Yes *1
Fax
Menu
005Yes *1
Fax
Menu
006Yes *1
Fax
Menu
007Yes *1
Fax
Menu
008Yes *1
Fax
Menu
009Yes *1
Fax
Menu
010Yes *1
Fax
Num
002Yes *1
Fax
Num
003Yes *1
Fax
Num
004Yes *1
Fax
Num
005Yes *1
Fax
Num
006Yes *1
Fax
Num
008Yes *1
Fax
Num
010Yes *1
Fax
Num
011Yes *1
Fax
Num
012Yes *1
Fax
Num
013Yes *1
Fax
Num
015Yes *1
Fax
Num
016Yes *1
Fax
Num
017Yes *1
Fax
Num
018Yes *1
Fax
Num
019Yes *1
Fax
Num
020Yes *1
Fax
Num
021Yes *1
Fax
Num
022Yes *1
Fax
Num
023Yes *1
Fax
Num
024Yes *1
Fax
Num
025Yes *1
Fax
Num
026Yes *1
Fax
Num
027Yes *1
Fax
Num
029Yes *1
Fax
Num
049Yes *1
Fax
Num
051Yes *1
Fax
Num
053Yes *1
Fax
Num
054Yes *1
Fax
Ncu
Tone
001 Yes *1Fax
Ncu
Tone
002 Yes *1Fax
Ncu
Pulse
Form
Yes*1Fax
Ncu
Pulse
001 Yes *1Fax
Ncu
Pulse
002 Yes *1Fax
Ncu
Pulse
003 Yes *1Fax
Ncu
Pulse
004 Yes *1Fax
Ncu
Dialtone
Bit
Yes *1Fax
Ncu
Dialtone
001 Yes *1Fax
Ncu
Dialtone
002 Yes *1Fax
Ncu
Dialtone
003 Yes *1Fax
Ncu
Dialtone
004 Yes *1
Initial screen Main item Intermediate item Sub item Case A Case B Case C
Fax
Ncu
Dialtone
005 Yes *1Fax
Ncu
Dialtone
006 Yes *1Fax
Ncu
Dialtone
007 Yes *1Fax
Ncu
Dialtone
008 Yes *1Fax
Ncu
2Nd Dltn
Bit
Yes *1Fax
Ncu
2Nd Dltn
001 Yes *1Fax
Ncu
2Nd Dltn
002 Yes *1Fax
Ncu
2Nd Dltn
003 Yes *1Fax
Ncu
2Nd Dltn
004 Yes *1Fax
Ncu
2Nd Dltn
005 Yes *1Fax
Ncu
2Nd Dltn
006 Yes *1Fax
Ncu
2Nd Dltn
007 Yes *1Fax
Ncu
2Nd Dltn
008 Yes *1Fax
Ncu
Bustone0
Bit
Yes *1Fax
Ncu
Bustone0
001 Yes *1Fax
Ncu
Bustone0
002 Yes *1Fax
Ncu
Bustone0
003 Yes *1Fax
Ncu
Bustone0
004 Yes *1Fax
Ncu
Bustone0
005 Yes *1Fax
Ncu
Bustone0
006 Yes *1Fax
Ncu
Bustone0
007 Yes *1Fax
Ncu
Bustone0
008 Yes *1Fax
Ncu
Bustone1
Bit
Yes *1Fax
Ncu
Bustone1
001 Yes *1Fax
Ncu
Bustone1
002 Yes *1Fax
Ncu
Bustone1
003 Yes *1Fax
Ncu
Bustone1
004 Yes *1Fax
Ncu
Bustone1
005 Yes *1Fax
Ncu
Bustone1
006 Yes *1Fax
Ncu
Bustone1
007 Yes *1Fax
Ncu
Bustone1
008 Yes *1Fax
Ncu
Reordrtn
Bit
Yes *1Fax
Ncu
Reordrtn
001 Yes *1Fax
Ncu
Reordrtn
002 Yes *1Fax
Ncu
Reordrtn
003 Yes *1Fax
Ncu
Reordrtn
004 Yes *1Fax
Ncu
Reordrtn
005 Yes *1Fax
Ncu
Reordrtn
006 Yes *1Fax
Ncu
Reordrtn
007 Yes *1Fax
Ncu
Reordrtn
008 Yes *1Fax
Ncu
Auto Rx
001 Yes *1Fax
Ncu
Auto Rx
002 Yes *1Fax
Ncu
Auto Rx
003 Yes *1Fax
Ncu
Auto Rx
004 Yes *1Fax
Ncu
Auto Rx
005 Yes *1Fax
Ncu
Auto Rx
006 Yes *1Fax
Ncu
Auto Rx
007 Yes *1
Initial screen Main item Intermediate item Sub item Case A Case B Case C
Fax
Ncu
Auto Rx
008 Yes *1Fax
Ncu
Auto Rx
009 Yes *1Fax
Ncu
Cngdtct
001 Yes *1Fax
Ncu
Cngdtct
002 Yes *1Fax
Ncu
Cngdtct
006 Yes *1Fax
Ncu
Cngdtct
007 Yes *1Fax
Ncu
Cngdtct
008 Yes *1Fax
Ncu
Cngdtct
009 Yes *1Fax
Ncu
Cngdtct
011 Yes *1Fax
Ncu
Cngdtct
012 Yes *1Fax
Ncu
Specialb
Sw01
Yes *1Fax
Ncu
Specialb
Sw02
Yes *1Fax
Ncu
Specialb
Sw03
Yes *1Fax
Ncu
Specialb
Sw04
Yes *1Fax
Ncu
Specialb
Sw05
Yes *1Fax
Ncu
Specialb
Sw06
Yes *1Fax
Ncu
Specialb
Sw07
Yes *1Fax
Ncu
Specialb
Sw08
Yes *1Fax
Ncu
Specialb
Sw09
Yes *1Fax
Ncu
Specialb
Sw10
Yes *1Fax
Ncu
Specialb
Sw11
Yes *1Fax
Ncu
Specialb
Sw12
Yes *1Fax
Ncu
Specialb
Sw13
Yes *1Fax
Ncu
Specialb
Sw14
Yes *1Fax
Ncu
Specialb
Sw15
Yes *1Fax
Ncu
Specialb
Sw16
Yes *1Fax
Ncu
Specialb
Sw17
Yes *1Fax
Ncu
Specialb
Sw18
Yes *1Fax
Ncu
Specialb
Sw19
Yes *1Fax
Ncu
Specialb
Sw20
Yes *1Fax
Ncu
Specialb
Sw21
Yes *1Fax
Ncu
Specialb
Sw22
Yes *1Fax
Ncu
Specialb
Sw23
Yes *1Fax
Ncu
Specialb
Sw24
Yes *1Fax
Ncu
Specialb
Sw25
Yes *1Fax
Ncu
Specialb
Sw26
Yes *1Fax
Ncu
Specialb
Sw27
Yes *1Fax
Ncu
Specialb
Sw28
Yes *1Fax
Ncu
Specialb
Sw29
Yes *1Fax
Ncu
Specialb
Sw30
Yes *1Fax
Ncu
Specialn
004 Yes *1Fax
Ncu
Specialn
005 Yes *1Fax
Ncu
Specialn
006 Yes *1Fax
Ncu
Specialn
007 Yes *1Fax
Ncu
Specialn
008 Yes *1Fax
Ncu
Specialn
009 Yes *1Fax
Ncu
Specialn
011 Yes *1
Initial screen Main item Intermediate item Sub item Case A Case B Case C