Ask AI
— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
19 totalWhat voice commands can I use with Alexa to control my LG Refrigerator?
You can use commands such as 'Alexa, ask LG to turn on the IcePlus™ of the refrigerator' or 'Alexa, ask LG to turn on the fresh air filter of the refrigerator.' Begin any session by saying 'Alexa, talk to LG.' (Page 7)
Can I control my LG Refrigerator's ice maker from my smartphone?
Yes, you can use the SmartThinQ® app to make more ice remotely, such as preparing for a dinner party while away from home. This is one of the key features available through the app. (Page 2)
How do I connect my LG Refrigerator to Wi-Fi?
Press and hold the Wi-Fi button on the refrigerator for 3 seconds until the Wi-Fi LED light starts to blink, then follow the on-screen prompts in the SmartThinQ® app to select your network and enter your password. Note that only a 2.4 GHz Wi-Fi connection is supported. It may take up to 2 minutes to fully connect and register the refrigerator. (Page 4-5)
What Wi-Fi frequency does the LG Refrigerator support?
The LG Refrigerator only supports a 2.4 GHz Wi-Fi connection. Make sure your router is broadcasting on the 2.4 GHz band before attempting to connect. (Page 4)
How do I download and set up the SmartThinQ® app?
Download the SmartThinQ® app from Google Play or the Apple Store, then launch it and press Start to create an account. Follow the on-screen instructions, enter your account information, verify your email, and sign in with your credentials. Tap the '+' at the top of the screen to register your refrigerator. (Page 3)
How do I connect my LG Refrigerator to Amazon Alexa?
Open the Alexa app, go to the menu, press Skills, and search for LG SmartThinQ. Select 'LG SmartThinQ – Complete (Smart Appliance and TV)' and press Enable, then sign in to your LG SmartThinQ® account. Once connected, you can use commands like 'Alexa, talk to LG.' (Page 7)
Show 13 more questions
What voice commands can I use with Google Home to control my LG Refrigerator?
What is the warranty period for the LG Refrigerator and are extended plans available?
How do I download and set up the SmartThinQ® app for my LG Refrigerator?
What Wi-Fi connection type does the LG Refrigerator require?
How do I connect my LG Refrigerator to Google Home?
How do I register my LG Refrigerator for warranty service?
How do I connect my refrigerator to Wi-Fi on an Android device?
How do I connect my refrigerator to Wi-Fi on an iOS device?
What features can I control using the SmartThinQ® app?
How do I connect my LG Refrigerator to Alexa?
Why should I register my LG Refrigerator?
How long is the warranty on my new LG Refrigerator?
How can I contact LG Support if I need help with my refrigerator?
Full Manual
8 pages
Welcome.
LG Refrigerator Quick-Start Guide NEED HELP? Call an LG Support Representative at 800.243.0000 or visit lg.com for online support.
This guide shows you how to quickly download the free LG SmartThinQ® app to your Android or iOS device and connect your LG Refrigerator Now, you can control key LG Refrigerator features from your smartphone!
Make More Ice
For The Party
Be ready for tonight’s dinner party, even while you’re at work.Change Temps
On The Fly
Adjust fresh food and freezer temps while you’re chilling on the couch.Keep It Fresh
Stop food odor before it spreads by activating the refrigerator’s Fresh Air Filter from anywhere, at any time.Open Door Alert
Cold air will never escape unnoticed thanks to door open alerts sent straight to your smartphone. Visit lg.com/us/discover/smartthinq to explore additional Smart Refrigerator features and capabilities.
Download The Smartthinq® App
02Start
Launch the SmartThinQ® app and press start. Press create account and follow the on-screen instructions. Enter your account information and verify your e-mail. 03Sign In
Click agree to accept Terms of Use. Press sign in and enter your e-mail ID and password. 01Download
Download the SmartThinQ® app from Google Play or the Apple Store. 04Select
Tap on the “+” at the top of the screen to register your product. Select Refrigerator from the menu. Google, Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.Select Your Product
Connect Your Product
05 (Android)
Connect Product & Wi-Fi
Connect SmartThinQ® to the LG Network by following the on-screen prompts below.
Connect Your Product
05 (iOS)Connect Product & Wi-Fi
Connect SmartThinQ® to the LG Network by following the on-screen prompts below.
Connect Your Smart Speaker
07Command
Talk to your Google Home and say: “Hey Google, talk to LG.” The Google Home will then say: “Welcome to LG. How can I help you?” Once connected, try these sample commands with your Google Home. Enjoy! “Hey Google, turn on the IcePlus™ in the refrigerator.” “Hey Google, set the refrigerator to power air fresh.”06 (Google Home)
Connect
Connect your Refrigerator and enable use with Google Home by following the steps below.
Connect Your Smart Speaker
“Alexa, ask LG to turn on the IcePlus™ of the refrigerator.” “Alexa, ask LG to turn on the fresh air filter of the refrigerator.” 07Command
Talk to Alexa and say: “Alexa, talk to LG.” Alexa will then say: “Welcome to LG. How can I help you?” Once connected, tell Alexa a command for your product. Enjoy!06 (Alexa)
Connect
Connect your Refrigerator and enable use with Alexa by following the steps below.