LG LG Refrigerator (03-LG-Refrigerator-Q)
Frequently Asked Questions (10)
What voice commands can I use with Alexa to control my LG Refrigerator?
You can use commands such as 'Alexa, ask LG to turn on the IcePlus™ of the refrigerator' or 'Alexa, ask LG to turn on the fresh air filter of the refrigerator.' Begin any session by saying 'Alexa, talk to LG.' (Page 7)
Can I control my LG Refrigerator's ice maker from my smartphone?
Yes, you can use the SmartThinQ® app to make more ice remotely, such as preparing for a dinner party while away from home. This is one of the key features available through the app. (Page 2)
How do I connect my LG Refrigerator to Wi-Fi?
Press and hold the Wi-Fi button on the refrigerator for 3 seconds until the Wi-Fi LED light starts to blink, then follow the on-screen prompts in the SmartThinQ® app to select your network and enter your password. Note that only a 2.4 GHz Wi-Fi connection is supported. It may take up to 2 minutes to fully connect and register the refrigerator. (Page 4-5)
What Wi-Fi frequency does the LG Refrigerator support?
The LG Refrigerator only supports a 2.4 GHz Wi-Fi connection. Make sure your router is broadcasting on the 2.4 GHz band before attempting to connect. (Page 4)
How do I download and set up the SmartThinQ® app?
Download the SmartThinQ® app from Google Play or the Apple Store, then launch it and press Start to create an account. Follow the on-screen instructions, enter your account information, verify your email, and sign in with your credentials. Tap the '+' at the top of the screen to register your refrigerator. (Page 3)
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How do I connect my LG Refrigerator to Google Home?
Open the Google Home app, go to the menu, press Explore, and search for LG SmartThinQ. Select it, press Set Up, then sign in to your LG SmartThinQ® account and press Done. Once connected, you can use voice commands like 'Hey Google, talk to LG.' (Page 6)
How do I connect my LG Refrigerator to Amazon Alexa?
Open the Alexa app, go to the menu, press Skills, and search for LG SmartThinQ. Select 'LG SmartThinQ – Complete (Smart Appliance and TV)' and press Enable, then sign in to your LG SmartThinQ® account. Once connected, you can use commands like 'Alexa, talk to LG.' (Page 7)
What voice commands can I use with Google Home to control my LG Refrigerator?
You can say 'Hey Google, turn on the IcePlus™ in the refrigerator' or 'Hey Google, set the refrigerator to power air fresh.' Start any session by saying 'Hey Google, talk to LG.' (Page 6)
How do I register my LG Refrigerator for warranty service?
You can register your product by taking a photo of the camera icon in the manual and texting it to 77228, or by visiting www.lgusa.com/register online. Registration provides verification of ownership, more efficient warranty service, and access to exclusive information on new products and promotions. (Page 8)
What is the warranty period for the LG Refrigerator and are extended plans available?
The LG Refrigerator comes with a 1-year limited warranty. An LG Premium Care plan is available to extend protection for 1–3 years after the manufacturer's warranty expires, and you can get a free quote by calling 1.866.618.5775 or visiting www.lg.yourserviceplan.com. (Page 8)
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