Headphones · 36 Q&As

Sony WH-1000XM4 Wireless Noise-Canceling Headphones

Name: Sony WH-1000XM4 Wireless Noise-Canceling Headphones
Brand: Sony

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— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

36 total

How do I initialize (factory reset) the WH-1000XM4 to erase all pairing information?

Disconnect the USB Type-C cable and turn off the unit, then press and hold the Power and CUSTOM buttons simultaneously for at least 7 seconds. The indicator (blue) flashes 4 times, the unit is initialized, and reset to factory settings. All pairing information is deleted when the unit is initialized. After initializing, you may need to delete the pairing information from your iPhone or computer and pair them again. (Page 1)

How do I reset the WH-1000XM4 without deleting my pairing information?

Press the Power and CUSTOM buttons simultaneously while the unit is charging. The unit will reset but pairing information stored in the unit will not be deleted. Use this method first if the unit is not operating properly. If the problem persists, you will need to perform a full initialization. (Page 1)

Is the WH-1000XM4 waterproof? Can I use it in the rain or while sweating?

The unit is not waterproof. If water or foreign objects enter the unit, it may result in fire or electric shock, and you should stop use immediately and consult your nearest Sony dealer. You should be especially careful when using it around sinks, in rain or snow, in humid locations, or while sweaty. Never insert the USB plug when the unit or charging cable is wet, as a short circuit may occur. (Page 1)

What charging cable does the WH-1000XM4 use, and can I use it while it charges?

The unit uses the supplied USB Type-C cable for charging and can only be charged via USB, requiring a computer with a USB port or a USB AC adaptor. When charging, the unit cannot be turned on and the Bluetooth and noise canceling functions cannot be used. Be sure to use the supplied USB Type-C cable and never insert the USB plug when the unit or cable is wet. (Page 1)

How do I check the remaining battery level on the WH-1000XM4?

Press the POWER button while the unit is turned on to hear a voice guidance announcement of the remaining battery level. The unit will announce levels such as 'Battery fully charged,' 'Battery about 90%,' down to 'Battery about 10%' in 10% increments. When the battery is low, the unit will announce 'Low battery, please recharge headset,' and will say 'Please recharge headset. Power off' before automatically shutting down. (Page 1)

What should I do if sound skips frequently during Bluetooth playback?

You can improve the situation by setting the sound quality mode to 'priority on stable connection' — refer to the Help Guide for details. You may also try changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. If listening from a smartphone, closing unnecessary apps or restarting the smartphone may also help. (Page 1)

Show 30 more questions

What Bluetooth codecs does the WH-1000XM4 support?

How should I clean the WH-1000XM4 headphones?

Does the WH-1000XM4 work with calling apps like Skype or FaceTime?

What safety precautions should I know about wearing and storing the WH-1000XM4?

How do I replace the remote control batteries?

How do I connect a USB Hard Drive for recording?

What is the maximum amount of time I can pause a live TV broadcast?

How do I pair a Bluetooth device such as a wireless speaker with the TV?

How do I set up parental controls to lock a channel?

What are the TV's power and operating temperature specifications?

How do I connect the TV to a wireless Wi-Fi network?

How do I perform a factory reset on the TV?

How do I connect a Bluetooth speaker or headphones to the TV?

How do I format a USB Hard Drive for recording TV programmes?

How do I set up parental controls to lock channels or programmes?

What type and size of batteries does the remote control use?

What is the recommended viewing distance and placement for the TV?

What are the power and operating temperature specifications for the TV?

How do I reset the TV to factory settings?

What should I do if the remote control is not responding?

What is the correct way to insert the CAM (CI+ module) into the TV?

How do I safely remove a USB flash drive from the TV?

How do I update the TV software?

How do I pause a live TV broadcast and resume it later?

How do I connect a USB Hard Drive for recording TV programs?

How do I set up parental controls to lock channels?

What cable connection should I use to connect my headphones?

How do I connect the TV to the Internet wirelessly?

What do I need to have before I can record a TV program?

How do I pair a Bluetooth speaker with the TV?

Full Manual

43 pages

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1 Getting Started 1.1 What's new Home and channels The Home launcher Press HOME on your remote control to get your new Android Home screen. From here you can decide what to watch by browsing entertainment options from app and live TV. Your Home has channels to let you discover great contents from your favourite apps. You can also add additional channels or find new apps to get more contents. “Play Next” channel You can always know what to watch next from Play Next channel on the Home screen. Start watching from where you left off and get notifications about new episodes in the Play Next channel. Press and hold Select on a movie or TV show to add it directly to the Play Next channel. Accessing settings from Home You can access Settings menu via the icon at the top right corner. Accessing USB flash drive from Home To view the files from the USB flash drive, you need to add the MMP (MultiMediaPlayer) app to the Home page first. Press HOME, clicking the Apps icon at the left end of the Apps row. You can add MMP apps from the Apps page. System bar on Home screen The System bar on the top of Home screen contains following features.

Search button: to trigger Google search with voice

or text input.

Notifications: to provide you the messages about

your Smart TV system.

Input source: to launch the input source list and

switch to any of the connected devices.

Settings: to access all setting menu and adjust the

TV settings.

Clock: to indicate the system clock.

Apps and Live TV Favourite Apps on the first row You can find more apps in the Apps page which can be opened by clicking the Apps icon at the left end of the Apps row. You can also add more apps as favourite from the Apps page, such as the Live TV and MMP (MultiMediaPlayer). 1.2 Setting Up TV Stand You can find the instructions for mounting the TV stand in the Quick Start Guide that came with the TV. In case you lost this guide, you can download it from the website. Use the model number of the TV to look for the Quick Start Guide to download. Wall Mounting Your TV is also prepared for a VESA-compliant wall mount bracket (sold separately). Use the following VESA code when purchasing the wall mount . . .

Wall Mount Bracket SU-WL450, M6 (Min 10mm, Max

12mm) Caution Wall mounting the TV requires special skills and should only be performed by qualified personnel. The TV wall mounting should meet safety standards according to the TVs weight. Also read the safety precautions before positioning the TV. SONY bears no responsibility for improper mounting or any mounting that results in accident or injury. 3

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2 Watching TV 2.1 Channels About Channels and Switch Channels To watch TV channels

Press TV.

Press Input select and select TV.

If you know the channel number, type in the number

with the number keys. Press OK after you entered the number to switch channels. To switch to a channel from a channel list

While watching a TV channel, press OK to open

the channel lists.

The channel list can have several pages with

channels. To view the next or previous page, follow the on-screen instruction.

To close the channel lists without switching

channels, press EXIT. Radio channels If digital broadcasting is available, digital radio stations are installed during installation. Switch to a radio channel just like you switch to a TV channel. TV may not work properly with some operators of digital television , non-compliance with requirements of the standard in full. Channel Lists About Channel Lists After a channel installation, all channels appear on the channel list. Channels are shown with their name if this information is available. With a channel list selected, press Navigation keys up or down to select a channel, then press Select to watch the selected channel. Radio stations If digital broadcasting is available, digital radio stations are installed during installation. Switch to a radio channel just like you switch to a TV channel. TV may not work properly with some operators of digital television, non-compliance with requirements of the standard in full. Open a Channel List Next to the list with all channels, you can select a filtered list or you can select one of the favourite lists you created. To open the current channel list 1 - While watching TV, press OK to open the current channel list. 2 - Press EXIT to close the channel list.

Search for a Channel You can search for a channel to find it in a long list of channels. To search for a channel 1 - Press OK to open the current channel list. 2 - Press Yellow key for Select More. 3 - Select Operation > Find and press OK to open a text field. You can use the remote control keyboard (if available) or the on-screen keyboard to enter text. 4 - Enter a number, a name or part of a name and press OK. The TV will search for matching channel names in the list you selected. Search results are listed as a channel list - see the list name at the top. The search results disappear once you select another channel list or close the list with search results. Channel List sorting You can do channel list sorting with all channels. You can set the channel list to show only TV channels or only Radio stations. For Antenna channels you can set the list to show the Free-to-Air or the Scrambled channels. To set a filter on a list with all channels 1 - Press OK to open the current channel list. 2 - Press Yellow key for Select More. 3 - Select Operation > Sort and press OK. 4 - Select the filter you want and press OK to activate. The name of the filter appears as part of the channel list name on top of the channel list. 5 - Press EXIT to close the channel list. Channel List on Freeview Play There will be a specific channel list operation for UK Freeview Play. After a channel installation, all channels appear on the channel list. Channels are shown with their name if this information is available. 8

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To open the current channel list 1 - While watching TV, press OK to open the current channel list. 2 - Press EXIT to close the channel list. With a channel list selected, press Navigation keys up or down to select a channel, then press OK to watch the selected channel. Press Navigation keys left or right to change the filter on the channel list. You can set the channel list to show All channels, Favourite channels, or other types of channels. On channel list page, press different colour keys to do more operations...

Red key Page Up – Jump one page up on channel

list.

Green key Page Down – Jump one page down on

channel list.

Yellow key Players– Go and select other Players to

get more programmes. You need to connect your TV to Internet first to have this feature.

Blue key Add/Remove Favourite – Add or remove

selected channel from Favourite channel list.

Freeview Play is only for UK models.

Watching channels Tune to a Channel To start watching TV channels, press TV. The TV tunes to the channel you last watched. Alternatively, you can select Live TV from the Home screen. Switch Channels To switch channels, press CH + or CH -. If you know the channel number, type in the number with the number keys. Press OK after you entered the number to switch immediately. You can also tune to channels from a Channel List by pressing OK. Parental Controls Lock and Unlock a Channel To prevent children from watching a channel, you can lock a channel. To watch a locked channel, you must enter the 4 digit PIN code first. You cannot lock programmes from connected devices. To lock or unlock a channel 1 - Press Quick settings > Navigation keys up > Channel > Parental Controls and press

Ok.

2 - Enter your PIN code if necessary. 3 - Select Channel Blocked and press OK. 4 - Press Navigation keys up or down to select the channel you want to lock or unlock, and press OK. 5 - A locked channel is marked with a lock icon. 6 - Press EXIT, repeatedly if necessary, to close the menu. Programme Restrictions To prevent children from watching a programme that may not suitable for them, you can set a rating. Digital channels can have their programmes rated. When the rating of a programme is equal to or higher than the rating you have set, the programme will be locked. To watch a locked programme, you must enter the PIN code first. To set a rating 1 - Press Quick settings > Navigation keys up > Channel > Parental Controls and press

Ok.

2 - Enter your PIN code if necessary. 3 - Select Programme Restrictions and press OK. 4 - Select On to set the rating. 5 - Select Ratings and press OK. 6 - Set the restrictions for your children. 7 - Press EXIT to close the menu. To switch off the parental rating, select None. However, in some countries you must set a rating. For some broadcasters/operators, the TV only locks programmes with a higher rating. The parental rating is set for all channels. Inputs Blocked To prevent from using connected devices, you can lock an input source. To connect a locked input source, you must enter the 4 digit PIN code first. To lock or unlock an input source 1 - Press Quick settings > Navigation keys up > Channel > Parental Controls and press

Ok.

2 - Enter your PIN code if necessary. 3 - Select Input Blocked and press OK. 4 - Press Navigation keys up or down to select the source you want to lock or unlock, and press OK. 5 - A locked source is marked with a lock icon. 6 - Press EXIT to close the menu. Change PIN Set new or reset PIN code. The PIN code is used to lock or unlock channels or programmes. 1 - Press Quick settings > Navigation keys up > Channel > Parental Controls and press 9

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Ok.

2 - Enter your PIN code if necessary. 3 - Select Change PIN and press OK. 4 - Enter the current PIN code and new PIN code. 5 - Press EXIT to close the menu. Favourite Channels About Favourite Channels In a favourite channel list, you can collect the channels you like. You can create 4 different lists* of favourite channels for easy channel zapping. With a Favourites List selected, press the Navigation keys up or down to select a channel, then press OK to watch the selected channel.

Note: Only one favourite channel list is available

when the installation country is UK. Edit a Favourites List - Digital TV To add a channel to the favourite list 1 - While watching TV, press OK to open the current channel list. 2 - Press Navigation keys up or down to select a channel. 3 - Press Blue key to add the channel to a favourites list (default list is Favourites1). Press Blue key again will remove the channel from the favourite list. 4 - Press EXIT to close the menu.

To create a favourite channels list 1 - While watching TV, press OK to open the current channel list. 2 - Press Yellow key for Select More. 3 - Select Select Type > Favourites and then press Navigation keys up or down to select a list of Favourites1* to Favourites4 that you want to add. 4 - Press Yellow key for Select More and then select Select Type to change the channel list to your preferred list. 5 - Press Blue key to add the channel to the favourites list you just selected. Press Blue key again will remove the channel from the favourite list. 6 - Press EXIT to close the menu.

To move or remove a channel from the favourites list 1 - Select a list of Favourites1* to Favourites4 you want to edit. 2 - Press Yellow key for Select More. 3 - Select Operation > Move to move the channel positions on the favourite channel list. 4 - Select Operation > Delete to remove the channels from the favourite channel list. 5 - Press EXIT to close the menu.

Note: Only one favourite channel list is available

when the installation country is UK. Edit a Favourites List - Analogue TV To add a channel to the favourite list 1 - While watching Analogue TV, press OK to open the current channel list. 2 - Press Navigation keys up or down to select a channel. 3 - Press Blue key to add the channel to a favourites list (default list is Favourites1). Press Blue key again will remove the channel from the favourite list. 4 - Press EXIT to close the menu.

To create a favourite channels list 1 - While watching Analogue TV, press OK to open the current channel list. 2 - Press Yellow key for Favourites. 3 - Press Navigation keys left or right to select a list of Favourites1* to Favourites4 that you want to add. 4 - Press Back to see the channel list is changed to your preferred list. 5 - Press Blue key to add the channel to the favourites list you just selected. Press Blue key again will remove the channel from the favourite list. 6 - Press EXIT to close the menu.

To move or remove a channel from the favourites list 1 - Select a list of Favourites1* to Favourites4 you want to edit. 2 - Press Yellow key for Favourites. 3 - Select Move to move the channel positions on the favourite channel list. 4 - Select Delete to remove the channels from the favourite channel list. 5 - Press EXIT to close the menu.

Note: Only one favourite channel list is available

when the installation country is UK. Text / Teletext Text Pages To open Text/Teletext press Teletext, while you are watching TV channels. To close Text, press Teletext again. Select a Text page To select a page 10

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1 - Enter the page number with the number keys. 2 - Use the Navigation keys to navigate. 3 - Press a colour key to select a colour-coded subject at the bottom of the screen. Text sub-pages A Text page number can hold several subpages. The subpage numbers are shown on a bar next to the main page number. To select a subpage, press Navigation keys left or right. Dual screen 1 - Press Teletext to open the Text page. 2 - Press Teletext again to launch the dual screen mode. 3 - To exit from Text page, press Teletext again. Text Setup Text language Some digital TV broadcasters have several Text languages available. To set your primary and secondary Text language 1 - Select Quick settings > TV options > Advanced Options > Teletext and press OK to enter the menu. 2 - Select Digital Teletext Language or Decoding Page Language and press OK. 3 - Select your preferred Text languages. 4 - Press EXIT to close the menu. Interactive TV About iTV With interactive TV, some digital broadcasters combine their normal TV programme with information or entertainment pages. On some pages, you can respond to a programme or vote, do online shopping or pay for a video-on-demand programme. HbbTV Interactive TV is sometimes referred to as Digital Text or Red button. But each system is distinct. Visit the broadcaster's Internet website for more information. What You Need Interactive TV is only available on digital TV channels. To enjoy the full benefits of Interactive TV, you need a high-speed (broadband) Internet connection to the

Tv.

HbbTV If a TV channel offers HbbTV pages, you must first switch on HbbTV in the TV settings to view the pages. To switch on the HBBTV support Quick settings > TV options > Advanced options > HbbTV settings Use iTV Open iTV pages Most channels that offer HbbTV or iTV invite you to press the colour key or OK key to open their interactive programme.

Navigate iTV pages You can use the arrow and colour keys, the number keys and the BACK key to navigate the iTV pages. You can use the Play and Pause keys to watch videos within iTV pages.

Close iTV pages Most iTV pages inform you which key to use to close. To force an iTV page to close, switch to the next TV channel and press BACK. 2.2 Channel Installation Antenna Installation 1 - Press Quick settings > TV options > Settings > Channel > Channel Installation Mode and press OK. 2 - Select Antenna and then go back to Channel. 3 - Select Channel Setup > Channel Scan and press

Ok.

Cable Installation 1 - Press Quick settings > TV options > Settings > Channel > Channel Installation Mode and press OK. 2 - Select Cable and press OK. 3 - Select Channel Setup > Channel Scan and press

Ok.

4 - Press Navigation keys left or right to select a scan mode.

Full scan 1 - Select Full. 2 - Select Scan and press OK to start. This can take a few minutes. 11

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Channel Scan - this kind of scan will auto install

digital channels and analogue channels.

Update Scan - refers to an incremental scan, which

only scans the frequencies that Channel Scan has not scanned.

Analogue Manual Scan - allow user to input

analogue frequency to start manual scan.

Single RF Scan - is digital manual scan, this allow

user to scan specific frequency by pressing left or right Navigation key on the RF Channel item.

Manual Service Update - is used to start

background scan that new channels can be scanned without changing the existing channels. 2 - Enter your PIN code if necessary. 3 - Select Search for Channels and press OK to update channels. This can take a few minutes. 4 - Press EXIT to close the menu. Reception Quality You can check the quality and signal strength of a digital channel. If you have your own antenna, you can reposition the antenna to try and improve the reception. To check the reception quality of a digital channel 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup > Single RF Scan and press OK. 2 - Select RF Channel. 3 - Press Navigation keys left or right to select a channel and press OK. The signal level and signal quality is shown for this channel. 4 - Press EXIT to close the menu. Analogue Manual Scan Analogue TV channels can be manually installed. To install analogue channels manually 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Analogue Manual Scan and press OK. Channel Scan or Store Type You can set the channel type for scanned or stored. To set the channel scan type 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Scan Type and press OK. 3 - Select the scan type you want and press OK. 4 - Press EXIT to close the menu. To set the channel store type 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Store Type and press OK. 3 - Select the store type you want and press OK. 4 - Press EXIT to close the menu. Favourite Network Select To select the favourite network 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Favourite Network Select and press OK. 3 - Follow the on-screen instructions. 4 - Press EXIT to close the menu. Channel Hide You can skip the channels you do not want to watch. To set the skipped channels 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Hide and press OK. 3 - Select the channels you want to skip and press OK. The check mark is shown. 4 - Press EXIT to close the menu. Note: You cannot skip the current watching channel. Channel Insert You can change the channels order as you like. To move channels 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Insert and press OK. 3 - Follow the on-screen description to select. 4 - Press EXIT to close the menu. Note: Depending on your installation country or operator setting, Channel Insert option is not always available. Channel Swap You can sort the channels by genre. To sort the channels 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Swap and press OK. 13

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3 - Follow the on-screen description to select. 4 - Press EXIT to close the menu. Note: Depending on your installation country or operator setting, Channel Swap option is not always available. Channel Rename You can edit the channels from the channel list. To edit the channels 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Channel Rename and press OK. 3 - Use the Navigation keys to select the channel and press Yellow key for Select. 4 - Follow the on-screen instructions. 5 - Press EXIT to close the menu. Note: Depending on your installation country or operator setting, channel number editing is not always available. Analogue Channel Fine Tune Analogue TV channels can be manually fine tuned. To fine tune a channel 1 - Press Quick settings > TV options > Settings > Channel > Channel Setup and press OK. 2 - Select Analogue Channel Fine-tune and press OK. 3 - You can fine tune the channel. 4 - Press EXIT to close the menu. 2.3 TV Guide What You Need With the TV Guide you can view a list of the current and scheduled TV programmes of your channels. Depending on where the TV guide information (data) is coming from, analogue and digital channels or only digital channels are shown. Not all channels offer TV Guide information. The TV can collect TV Guide information for the channels that are installed on the TV. The TV cannot collect the TV Guide information for channels viewed from a digital receiver or decoder. TV Guide Data Quick settings > Navigation keys up > Channel Setup > Programme Guide. The TV Guide receives information (data) from broadcasters. In some regions and for some channels, TV Guide information might not be available. The TV can collect TV Guide information for the channels that are installed on the TV. The TV cannot collect the TV Guide information from channels viewed from a digital receiver or decoder. 2.4 Recording and Pause TV Record Options Press Quick settings while watching TV, then press Navigation keys down and select one of below menus. Record List You can view and manage your recordings in the list of recordings. Device Info Check the information about the storage device for TV recording. You can also format or test the speed of the device. Schedule List You can schedule a recording of an upcoming programme and view the scheduled list. Time Shift Mode Turn on/off Time Shift Mode. When the mode is on and your storage device is ready for the time shift recording, you can pause a TV broadcast and resume watching it a bit later. Recording What You Need You can record a digital TV broadcast and watch it later. To record a TV programme you need

a connected USB Hard Drive formatted on this TV

digital TV channels installed on this TV

to receive channel information for the on screen TV

Guide

a reliable TV clock setting. If you reset the TV clock

manually, recordings may fail. You cannot record when you are using Pause TV. 14

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In terms enforcement of copyright legislation, some DVB providers can apply different restriction by means of DRM (Digital Right Management) technology. In case of broadcasting protected channels, recording, record validity or number of views may be restricted. Recording may be completely prohibited. In case of trying to record a protected broadcasting or play back an expired recording, an error message can appear. Note: Recording function is only for digital TV broadcast. It is not possible to record content from external devices (e.g. HDMI). Record a Programme Record Now To record the programme you are watching right now, press REC on the remote control. The recording will start immediately. To stop the recording, press REC key again to stop recording. When TV Guide data is available, the programme you are watching will be recorded from the moment you pressed the recording key until the programme ends. If no TV Guide data is available, the recording will only last 30 minutes.

Note: The instant recording will be stopped when a

reminder or scheduled recording is triggered. Schedule a Recording You can schedule a recording of an upcoming programme for today or a few days from today (maximum of 8 days away). The TV will use the data from the TV Guide to start and end the recording. To record a programme 1 - Press Quick settings > Navigation keys down > Record > Schedule list and press OK. 2 - Follow the on-screen instruction. Use Navigation keys to select and set the settings. 3 - If you need to set a reminder, go to Schedule Type and change the setting to Reminder. List of Recordings You can view and manage your recordings in the list of recordings. To open the list or recordings 1 - Press Quick settings > Navigation keys down > Record > Record list and press OK. 2 - With a recording selected in the list, you can use the colour keys to remove the recording or show the recording information. 3 - Press EXIT to close the menu. Broadcasters can limit the number of days a recording can be viewed. When this period expires, the recording will be marked as expired. A recording in the list can show the number of days before it expires. When a scheduled recording was prevented by the broadcaster or when the broadcast was interrupted, a recording is marked as Failed. Watch a Recording To watch a recording 1 - Press Quick settings > Navigation keys down > Record > Record list and press OK. 2 - In the list of recordings, press OK to play the recording. 3 - You can use the Playback keys for pause, play, rewind, or fast forward. 4 - To switch back to watch TV, press EXIT. Pause TV What You Need You can pause a digital TV broadcast and resume watching it a bit later. To pause a TV programme you need

a connected USB storage device formatted to FAT32

digital TV channels installed on this TV

With the USB storage device connected and formatted, the TV continuously stores the TV broadcast you are watching. When you switch to another channel, the broadcast of the former channel is cleared. Also when you switch the TV to standby the broadcast is cleared. You cannot use Pause TV when you are recording. Pause a Programme To pause and resume a broadcast

To pause a broadcast, press Pause. A progress bar

at the bottom of the screen appears briefly.

To call up the progress bar, press Pause again.

To resume watching, press Play.

With the progress bar on screen, press Rewind or press Fast forward to select from where you want to start viewing the paused broadcast. Press these keys repeatedly to change speed. You can pause a broadcast for a maximum time span of 90 minutes. To switch back to the live TV broadcast, press EXIT. 15

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Formatting Before you can pause or record a broadcast, or store apps, you must connect and format a USB Hard Drive. Formatting removes all files from the USB Hard Drive. Warning The USB Hard Drive is formatted exclusively for this TV, you cannot use the stored recordings on another TV or PC. Do not copy or change recording files on the USB Hard Drive with any PC application. This will corrupt your recordings. When you format another USB Hard Drive, the content on the former will be lost. A USB Hard Drive installed on your TV will need reformatting for use with a computer.

To format a USB Hard Drive 1 - Connect the USB Hard Drive to one of the USB connections on the TV. Do not connect another USB device to the other USB ports when formatting. 2 - Switch on the USB Hard Drive and the TV. 3 - Select Recordings if you want to perform Pause TV and Recordings. Follow the instructions on screen. 4 - All files and data will be removed after formatting. 5 - When the USB Hard Drive is formatted, leave it connected permanently. 4.7 USB Flash Drive You can view photos or play your music and videos from a connected USB flash drive. Insert a USB flash drive in one of the USB connections on the TV while the TV is switched on. To view the files from the USB flash drive, you need to add the MMP (MultiMediaPlayer) app to the Home screen first. Press HOME, clicking the Apps icon at the left end of the Apps row. You can add MMP apps from the Apps page. To stop watching the USB flash drive content, press EXIT or select another activity. Exit the MMP app before you disconnect the flash drive. To remove the USB flash drive safely 1 - Press HOME. 2 - Select the Notifications icon from the top-right corner and press OK. 3 - Select your flash drive and press OK. 4 - Select Eject and press OK. 5 - Wait until the eject procedure is finished and then pull out the flash drive. 4.8 Videos, Photos, Music & Text From a USB Connection You can view your photos or play your music and videos from a connected USB flash drive. With the TV switched on, plug in a USB flash drive to one of the USB connections. 1 - Press HOME, select MMP from the Apps list and press OK. 2 - Use Navigation keys to select the file type. 3 - Follow the on-screen instructions to play the files. Play your Videos Play a video 1 - Press HOME, select MMP from the Apps list and press OK. 2 - Use Navigation keys to select Video. 3 - Select one of the videos, and press OK to play. During the video playback

Press Quick settings to show the options.

Play, Pause Press OK to play or pause the video. Repeat Play videos repeatedly or once. Show Info Display the information of the video file. Display Mode Adjust the display mode. 23

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5 Connecting to a Network 5.1 Bluetooth What You Need You can connect a wireless device with Bluetooth® to this TV – a wireless speaker or headphones. To play the TV sound on a wireless speaker, you must pair the wireless speaker with the TV. The TV can only play the sound on one speaker at a time. Attention - Audio to Video synchronisation Many Bluetooth speaker systems have a high, so called, 'latency'. High latency means that the audio lags behind the video, causing unsynchronised 'lip sync'. Before you purchase a wireless Bluetooth speaker system, inform yourself about the newest models and look for a device with a low latency rating. Ask your dealer for advice.

Pairing a Device Position the wireless speaker within a distance of 5 meters from the TV. Read the user manual of the device for specific information on pairing and on wireless range. Make sure the Bluetooth setting on TV is switched on. Once a wireless speaker is paired, you can select it to play the TV sound. When a device is paired, you do not need to pair it again unless you remove the device. To pair a bluetooth device with the TV 1 - Switch on the bluetooth device and place it within range of the TV. 2 - Press Quick settings > TV options > Settings > Remote & Accessories and press OK. 3 - Follow the instructions on screen. You will pair the device with the TV and the TV will store the connection. You might need to unpair a paired device first if the maximum number of paired devices was reached. 4 - Press EXIT to close the menu. Select a Device To select a wireless device 1 - Press Quick settings > TV options > Settings > Remote & Accessories and press OK. 2 - In the list, select the wireless device and press OK. 3 - Press EXIT to close the menu. Rename a Device To rename a wireless device 1 - Press Quick settings > TV options > Settings > Remote & Accessories and press OK. 2 - In the list, select the wireless device and press OK. 3 - Select Change name and press OK. 4 - Enter a new name for the device. 5 - Press EXIT to close the menu. Remove a Device You can connect or disconnect a wireless Bluetooth device. You can also remove a wireless Bluetooth device. If you remove a Bluetooth device, the device will be unpaired. To remove or disconnect a wireless device 1 - Press Quick settings > TV options > Settings > Remote & Accessories and press OK. 2 - In the list, select the wireless device and press OK. 3 - Select Unpair and press OK. 4 - Press EXIT to close the menu. 5.2 Connect your Android TV Network and Internet Home Network To enjoy the full capabilities of your Android TV, your TV must be connected to the Internet. Connect the TV to a home network with a high-speed Internet connection. You can connect your TV wirelessly or wired to your network router. 26

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Network Configuration - IP settings Quick settings > TV options > Settings > Network & internet > IP settings. If the connection fails, you can check the DHCP setting of the router. Alternatively, if you are an advanced user and want to install your network with static IP addressing, set the TV to Static IP.

Google Account Sign In To enjoy the full capabilities of your Android TV, you can sign in to Google with your Google Account. By signing in you'll be able to play your favourite games across phone, tablet and TV. You'll also get customised video and music recommendations on your TV home screen as well as access to YouTube, Google Play and other apps. Use your existing Google Account to sign in to Google on your TV. A Google Account consists of an email address and a password. If you don't have a Google Account yet, use your computer or tablet to create one (accounts.google.com). To play games with Google Play, you need a Google+ profile. If you did not sign in during the first TV installation, you can always sign in later. To sign in after you did the TV installation 1 - Select Settings. 2 - Select Account & Sign-In and press OK. 3 - Select Sign In and press OK. 4 - Select Use your remote and press OK. 5 - With the on-screen keyboard, enter your email address and press OK. 6 - Enter your password and press OK to sign in. 7 - Press EXIT to close the menu. Android Settings You can set or view several Android specific settings or information. You can find the list of apps installed on your TV and the storage space they need. You can set the language you like to use with Voice Search. You can configure the onscreen keyboard or allow apps to use your location. Explore the different Android settings. You can go to www.support.google.com/androidtv for more information on these settings. To open these settings 1 - Select Settings and press OK. 2 - Explore the different Android settings. 3 - Press EXIT to close the menu. Home Screen About the Home Screen To enjoy the benefits of your Android TV, connect the TV to the Internet. Like on your Android smartphone or tablet, the Home screen is the centre of your TV. From the Home screen you can decide what to watch by browsing entertainment options from app and live TV. Your Home has channels to let you discover great contents from your favourite apps. You can also add additional channels or find new apps to get more contents. The Home screen is organised in channels Apps Your favourite Apps are placed on the first row. You can find more apps in the Apps page which can be opened by clicking the Apps icon at the left end of the Apps row. You can also add more apps as favourite from the Apps page. Live TV Live TV channel shows the currently running programmes from the installed channels. Play Next channel You can always know what to watch next from Play Next channel on the Home screen. Start watching from where you left off and get notifications about new episodes in the Play Next channel. Press and hold Select on a movie or TV show to add it directly to the Play Next channel. Google Play Movies & TV channel Rent movies or TV shows on this channel from Google Play Movies & TV. YouTube channel This channel contains your Recommended, Subscriptions or Trending YouTube videos. Customize channels Click the Customize channels button to add and remove channels from your Home screen. See also www.support.google.com/androidtv Open the Home Screen To open the Home screen and open an item 1 - Press HOME. 2 - Select an item and press OK to open or start it. 3 - Press BACK continuously or press HOME can 28

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4 - When done, press BACK repeatedly or press EXIT or stop the app with its dedicated exit/stop button. If the App is not on you Home screen, you can add via the Apps page or by the Add app to favourites item on the Apps row. Some Google Play products and features aren't available in all countries. Find more information on www.support.google.com/androidtv Google Play Store From the Google Play Store you can download and install new apps. Some apps are free of charge. What You Need

your TV must be connected with the Internet

you must sign in with your Google Account on TV

add a credit card to your Google Account to

purchase apps To install a new app 1 - Press HOME. 2 - Select Google Play Store and press OK. 3 - Select the app you want to install and press OK. 4 - To close the Google Play Store, press BACK repeatedly or press EXIT. Parental controls In the Google Play Store, you can hide apps according to users/buyers maturity. You need to enter a PIN code to select or change the level of maturity. To set the parental control 1 - Press HOME. 2 - Select Google Play Store and press OK. 3 - Select Settings > Parental controls. 4 - Select the level of maturity you want. 5 - On request, enter the PIN code. 6 - To close the Google Play Store, press BACK repeatedly or press EXIT. If the App is not on you Home screen, you can add via the Apps page or by the Add app to favourites item on the Apps row. Some Google Play products and features aren't available in all countries. Find more information on www.support.google.com/androidtv Payments To make a payment on Google Play on TV, you must add a form of payment - a credit card (outside the United States) - to your Google Account. When you purchase a movie or TV show, you will be charged on this credit card. To add a credit card 1 - On your computer, go to accounts.google.com and sign in with the Google Account you will use with Google Play on TV. 2 - Go to wallet.google.com to add a card to your Google Account. 3 - Enter your credit card data and accept the terms and conditions. Start or Stop an App You can start an app from the Home screen. To start an app 1 - Press HOME. 2 - Move to Apps row, select the app you want and press OK. 3 - To stop an app, press BACK or press EXIT or stop the app with its dedicated exit/stop button. When opening the Home screen, the background application/content playback will stop. You have to select the application or content from the Home screen to resume. Manage Apps If you stop an app and return to the Home menu, the app is not really stopped. The app is still running in the background to be readily available when you start it again. To run fluently, most apps need to save some data in the cache memory of the TV. It might be good to stop an app completely or clear the cache data of a particular app to optimise the overall performance of apps and to keep memory usage low on your Android TV. Also, it is best to uninstall apps that you are not using anymore. 5.4 Google Cast What You Need If an app on your mobile device has Google Cast, you can cast your app on this TV. On the mobile app, look for the Google Cast icon. You can use your mobile device to control what's on TV. Google Cast works on Android and iOS. Your mobile device must be connected to the same Wi-Fi home network as your TV. Apps with Google Cast New Google Cast apps come available every day. You can already try it with YouTube, Chrome, Netflix, Photowall … or Big Web Quiz for Chromecast. See also google.com/cast 30

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Audio Set audio preference language Quick settings > TV options > Advanced Options > Audio Language/Primary Audio/Secondary Audio or Audio Channel. The TV channels can broadcast audio with several spoken languages for a programme. You can set a preferred primary and secondary audio language. If audio in one of these languages is available, the TV will switch to this audio. Blue Mute Quick settings > TV options > Advanced Options > Blue Mute. Switch the blue mute on or off. Interaction Channel Quick settings > TV options > Advanced Options > Interaction Channel. Switch the interaction channel on or off. MHEG PIN Protection Quick settings > TV options > Advanced Options > MHEG PIN Protection. Set to turn on or off the Pin protection of MHEG feature. HBBTV Settings Quick settings > TV options > Advanced Options > HBBTV settings. Switch on HbbTV HBBTV settings > On.

Set the HbbTV History Tracking HBBTV settings > Do Not Track. Set the options according to your preference.

Set the HbbTV Cookies HBBTV settings > Cookie Settings. Set the options according to your preference.

Set other options HBBTV settings > Persistent Storage, Block Tracking Sites, or Device ID. Select one of the options and switch it to on or off.

Reset HbbTV Device ID HBBTV settings > Reset Device ID. You can reset your TV unique device identifier. A new identifier will be created. This will replace your Device ID with a new identifier. Freeview Play Settings Quick settings > TV options > Advanced Options > Freeview Play Settings. Switch the Freeview Play* on or off. To enjoy Freeview Play, you need to connect your TV to Internet first. Freeview Play offers:

Watch TV programmes you missed from the last

seven days.

Watch live TV and on demand, all in one place

without entering an app, you can search Freeview Play programmes in TV Guide.

Watch over 70 standard channels and upto 15 HD

channels.

Enjoy on demand services like BBC iPlayer, the ITV

Hub, All 4, Demand 5, BBC NEWS and BBC SPORT.

There are no contracts and no monthly costs, you’re

in control. For detail, please visit: https://www.freeview.co.uk

Freeview Play is only for UK models.

Subtitle Quick settings > TV options > Advanced Options > Subtitle. Digital channels can offer several subtitle languages for a programme. You can set a preferred primary and secondary subtitle language. If subtitles in one of these languages are available, the TV will show the subtitles you selected. Press Subtitle key on the remote control to display the subtitle page. 35

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