Bosch NGT73, NGP73, NGT93, NGP93 Gas Cooktops
Frequently Asked Questions (10)
What should I do if I smell gas near my Bosch cooktop?
Do not try to light any appliance, touch any electrical switch, or use any phone in your building. Immediately call your gas supplier from a neighbor's phone and follow their instructions. If you cannot reach your gas supplier, call the fire department. (Page 1)
How do I manually light the burners during a power failure?
Turn all burner control knobs to the OFF position first, then hold a match at the ports and turn the control knob to the HI position. Wait until the flame is burning all the way around the burner before adjusting the flame to the desired height. Note that the automatic reignition feature will not work during a power failure. (Page 5)
What does a normal burner flame look like on this cooktop?
The burner flame should be blue in color and stable with no yellow tips, excessive noise, or fluttering, and it should burn completely around the burner cap. Foreign particles in the gas line may cause an orange flame during initial use, which should disappear with regular use. (Page 5)
What should I do if a burner does not ignite within 4 seconds?
Turn the burner off and check to see that the burner cap is positioned correctly on the burner base and that the igniter is clean and dry. If the burner still fails to ignite, refer to the Before Calling for Service section. (Page 5)
How do I properly position the burner caps on my Bosch cooktop?
On the underside of each burner cap is one locator which must fit into the corresponding notch on the burner base. If the burner cap is not placed correctly, the burner may not light or the flame may not burn completely or correctly. Never use the cooktop without all burner caps and grates properly positioned to prevent flare-ups. (Page 4)
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How do I clean the igniters on my Bosch cooktop?
Carefully wipe the igniters with a cotton swab dampened with water, ammonia, or Formula 409, and gently scrape soil off with a toothpick. Avoid excess water on the igniter, as a damp igniter will prevent the burner from lighting, and remove any lint that may remain after cleaning. (Page 9)
What are the BTU ratings for the burners on the 30-inch models?
On the 30-inch models, the left rear burner is rated at 9,100 BTU, the right rear burner at 11,000 BTU, the left front burner at 12,500 BTU (NGT model) or 15,000 BTU (NGP model), and the right front simmer burner at 6,500/950 BTU. (Page 3)
What type of cookware should I avoid using on this gas cooktop?
Do not use pans that are thin, warped, dented, or ridged as they heat unevenly. Steel pans not combined with other metals may cook unevenly, and you should always match the pan size to the burner size so the flame does not extend beyond the bottom of the pan. (Page 6)
What is covered under the Bosch cooktop warranty?
The cooktop comes with a full one-year warranty from the date of installation, covering any part that fails in normal home use — Bosch will pay for all repair labor and replacement parts found defective due to materials and workmanship. Service must be provided by a Factory Authorized Service Agency during normal working hours. The warranty applies to residential use only and covers products in the 50 U.S. states, the District of Columbia, and Canada. (Page 11)
How should I clean the burner grates on my Bosch cooktop?
Use nonabrasive cleaners such as hot water and detergent, Fantastic, or Formula 409, and rinse and dry immediately. For stubborn stains, mild abrasive cleaners like Bon Ami or Soft Scrub can be used, or a soap-filled steel wool pad. Be aware that acidic and sugar-laden spills deteriorate the enamel and should be removed immediately, and that abrasive cleaners used too vigorously or too often can eventually mar the enamel. (Page 9)
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