Canon DR-C125 Printer
Frequently Asked Questions (10)
What software needs to be installed before connecting the DR-C125 scanner to my computer?
You must install the software before connecting the scanner to the computer. The Setup Disc includes CaptureOnTouch (the dedicated scanning utility) and the Scanner Driver required for using the scanner. Third-party software such as OmniPage SE 4, PaperPort, and eCopy PDF Pro Office (Windows only) are also available on the disc. (Page 5-7)
What are the minimum system requirements to use the Canon DR-C125 scanner?
The recommended system requires an Intel Core 2 Duo 1.66 GHz or faster CPU, 1 GB or more of memory, and 3 GB or more of available hard disk space for full software installation. A Hi-Speed USB 2.0 interface, a monitor with 1024 x 768 resolution or better, and an optical drive capable of reading DVDs are also required. Supported operating systems include Windows XP SP3 or later and Mac OS X 10.5.8, 10.6.8, or 10.7. (Page 6)
How do I turn off the Canon DR-C125 scanner?
Press and hold the power button until the indicator light goes out to turn off the scanner. After turning the scanner off, you must wait at least 10 seconds before turning it back on. If you will not be using the scanner for an extended period, disconnect the power cord from the AC outlet for safety. (Page 14)
How many pages can I load into the document feed tray at once?
Up to 30 pages of ordinary plain paper (80 g/m²) can be loaded at the same time. Make sure that the document stack does not exceed the loading limit marks on the document guides. Before loading, always check that documents do not contain paper clips, staples, or other small metal objects. (Page 28)
What is the maximum document length the DR-C125 can scan, and how do I enable it?
The scanner can scan documents up to 3,000 mm (118.1") long when set to Long Document mode; the standard maximum length is 356 mm (14"). On Windows, enable this through the Canon imageFORMULA Utility by clicking Properties, then the Maintenance tab, and selecting either Long Document mode (1,000 mm) or Long Document mode (3,000 mm). When using Long Document mode, always set the feed selection lever to the non-separation position and scan documents one at a time. (Page 32-33)
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How do I scan plastic ID cards or business cards with the DR-C125?
For plastic cards, set the feed selection lever to the non-separation position (upper) and the eject selection lever to the straight path position. Place the card horizontally with the top edge facing upward, and load only one card at a time. Note that ultrasonic double feed detection will not function properly when scanning cards, so you should clear the Detect by Ultrasonic check box in the Feeding tab. (Page 30-31)
What should I do if the CaptureOnTouch taskbar icon shows the scanner is not properly connected?
If the taskbar icon appears with an error indicator, the scanner is not properly connected to the computer. Check the status of the power switch and the USB cable connection to resolve the issue. Ensure the scanner is powered on (the power button lights blue when on) and that the USB cable is securely connected. (Page 14)
How do I scan a document larger than A4 or Letter size, such as an A3 document?
Use the Folio Scan function to scan documents larger than LTR/A4, up to a maximum size of 11" x 17"/A3. Fold the document in half lengthwise, crease it firmly, and place it in the feeder with the folded edge facing right under default settings. The scanner will scan both sides and combine them into a single image, though a small portion of the image at the fold line will be missing. (Page 31-32)
What are the safety warnings for handling and cleaning the DR-C125 scanner?
Never use alcohol, benzene, paint thinner, aerosol sprays, or any flammable substances near the scanner, and do not connect the power cord with wet hands. When cleaning the scanner, turn it off by pressing the power button and disconnect the power cord, then clean using only a slightly dampened cloth that has been well wrung out. If the scanner produces strange noises, smoke, heat, or unusual odors, immediately turn it off, disconnect the power plug, and contact your local authorized Canon dealer. (Page 18)
Does the DR-C125 have an auto power off feature, and can it be disabled?
Yes, the scanner's auto power off setting is enabled by default and will automatically turn the scanner off if it is not operated for 4 hours. This setting can be disabled by referring to the "Auto Power Off Setting" section on page 91 of the User Manual. The User Manual is stored as a PDF on the supplied Setup Disc. (Page 14)
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