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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
24 totalWhy is water not draining from my washer?
The drain hose may be kinked or improperly connected — straighten the drain hose and make sure the washer is not sitting on it. Also check that the top of the drain outlet is less than 8 feet above the floor. (Page 8)
How do I use the liquid bleach dispenser correctly?
Before starting the washer, pour the measured amount of liquid bleach directly into the bleach dispenser, avoiding splashing or overfilling. Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket, and do not pour powdered bleach into the bleach dispenser. If using powdered bleach, add it into the wash basket with your detergent. (Page 6)
How do I use the fabric softener dispenser?
Make sure the dispenser is securely attached to the agitator, then pour the recommended amount of liquid fabric softener into the dispenser. Add water to the dispenser until it reaches the maximum fill line, and never pour fabric softener directly on clothes as it may stain them. Do not stop the washer during the first spin, as this will cause the dispenser to empty too soon. (Page 6)
Why are there lint or residue deposits on my clothes after washing?
Common causes include washing too long, detergent not dissolving properly, or overloading the washer. To fix this, add detergent as the wash basket fills with water before loading clothes, try a liquid detergent or warmer water temperature, and make sure the load size selector matches the actual clothes load size. Also separate lint producers from lint collectors when sorting laundry. (Page 9)
How should I care for and maintain the washer?
Leave the lid open after washing to allow moisture to evaporate, and clean the wash basket with a soft cloth dampened with liquid detergent if needed. The lint filter is self-cleaning and requires no maintenance. Fill hoses connecting the washer to the faucet should be replaced every 5 years, and any spills on the exterior should be wiped off immediately with a damp cloth. (Page 7)
Is there a safety concern with hot water if the washer hasn't been used for two weeks?
Yes — hydrogen gas may build up in a water heater that has not been used for two weeks or more, and this gas can be explosive. Before using the washer, turn on all hot water faucets and let them run for several minutes to allow any built-up hydrogen gas to escape, and do not smoke or use an open flame during this process. (Page 3)
Show 18 more questions
Why are my clothes coming out gray or yellowed?
What should I do if my washer won't turn on or operate?
How do I properly load the washer to avoid problems?
What should I do if my washer won't turn on?
How do I load the washer correctly?
What are the safety warnings for using chlorine bleach in the washer?
Why are my clothes coming out with lint or residue on them?
What water temperature should my home water heater be set to for proper washer operation?
What should I do if my washer won't operate at all?
Why is my water temperature incorrect?
How do I prevent water leaks from my washer?
How do I clean the fabric softener dispenser?
How often should I replace the fill hoses on my washer?
What should I do if clothes come out with lint or residue on them?
How do I properly use the liquid bleach dispenser?
What is the proper way to load clothes into the washer?
What should I do before using the washer after it has been idle for two weeks or more?
What warranty coverage does the VBSR1070 washer have?
Full Manual
16 pages
Vbsr1070
Vbsr2060
Vbxr1060
Vbxr2070
Vjsr2070
Ybxr1060
Ybxr2070
Yjsr2070
Washers Owner’s Manual Part No. 175D1807P239 Pub. No. 39-9968 1–98 CG
Congratulations! You Are Now Part of Our Family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you use your washer. That’s important, because your new washer will be part of your family for many years. And we hope you will be part of ours for a long time to come. We thank you for buying our product. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home. A Service Partnership. Safety Information . . . . . .3 Operating Instructions Control Panels . . . . . . . . . . . . . .4, 5 Features . . . . . . . . . . . . . . . . . . . . .6 Loading and Using the Washer . . .7 Troubleshooting Tips Before You Call For Service . . .8–10 Customer Service Warranty . . . . . . . . . . . . . . . . . . .15 Service Telephone Numbers . . . . . . . . . . . .Back Cover
For Your Records
Write the model and serial numbers here: # # You can find them in the upper right corner on the back of your washer. Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your washer. You’ll find many answers to common problems in the Before You Call For Service section. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.Read This Manual
If You Need Service
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.Important!
Staple sales slip or cancelled check here. Proof of the original purchase date is needed to obtain service under the warranty. 2 Operating Instructions Safety Instructions Customer Service Troubleshooting Tips
IInstall or store where it will not be exposed to temperatures below freezing or exposed to the weather. IProperly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions.
Important Safety Information.
Read All Instructions Before Using.
Warning!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.Water Heater Safety
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.Proper Installation
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by calling us toll-free at the GE Answer Center®, 800.626.2000. Customer Service Troubleshooting Tips Operating Instructions Safety Instructions IKeep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc. IClose supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance.Your Laundry Area
INever reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid. IDo not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death. IDo not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation. IThe laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions. ITo minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Turning the Cycle Selector knob to an off position does NOT disconnect the appliance from the power supply. INever attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.When Using The Washer Use
ITurn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years. IBefore discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside. IDo not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out. IDo not tamper with controls.When Not In Use
Read and follow this Safety Information carefully.Save These Instructions
3 Use this appliance only for its intended purpose as described in this Owner’s Manual.
About the washer control panel. You can locate your model number on the label on the front of the washer behind the door. Throughout this manual, features and appearance may vary from your model.
Large
Off
Off
Load Size
Wash
Rinse
Cold
Cold
Warm
Cold
Small
Super
Heavy
Normal
Light Soil
Extra Rinse
Perm. Press
Knits
Delicates
Temperature
Hot
Cold
Operating Instructions Safety Instructions Customer Service Troubleshooting Tips Model VBSR1070Large
Off
Off
Load Size
Wash
Rinse
Cold
Cold
Warm
Cold
Small
Super
Heavy
Normal
Light Soil
Perm. Press
Knits
Delicates
Temperature
Hot
Cold
Model VBSR2060Medium
Permanent
Press
Cottons
Regular
Off
Off
Load Size
Wash
Rinse
Cold
Cold
Warm
Cold
Extra
Small
Extra
Large
Light Soil
Permanent Press
Knits
Delicates
Normal
Heavy
Temperature
Hot
Cold
Models VBXR1060 and YBXR1060 4
Control Settings Load Size The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the top row of holes in the washer tub. Wash/Rinse Temperature Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or instructions when laundering. Follow the water temperature guide on the washer lid. Wash Cycle The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting with your clothing. COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
Regular
PERMANENT For easy care and wrinkle-resistant items.Press
KNITS Specially designed for normally soiled knits. DELICATES For lingerie and delicate fabrics with light to normal soil. SOAK For heavily soiled clothes that need to be soaked before washing. 5 Customer Service Troubleshooting Tips Operating Instructions Safety InstructionsLarge
Permanent
Press
Cottons
Regular
Off
Off
Load Size
Wash
Rinse
Cold
Cold
Warm
Cold
Small
Super
Soak
Light Soil
Permanent Press
Knits
Delicates
Normal
Heavy
Temperature
Hot
Cold
Models VJSR2070 and YJSR2070Medium
Permanent
Press
Cottons
Regular
Off
Off
Load Size
Wash
Rinse
Cold
Cold
Warm
Cold
Extra
Small
Extra
Large
Light Soil
Soak
Permanent Press
Knits
Delicates
Normal
Heavy
Temperature
Hot
Cold
Models VBXR2070 and YBXR2070
About washer features. NOTE: Not all features are available on all washer models. Operating Instructions Safety Instructions Customer Service Troubleshooting Tips Liquid Bleach Dispenser (on some models) The dispenser dilutes liquid chlorine bleach before it reaches into your wash load. Check clothing care labels for special instructions. Measure liquid bleach carefully, following instructions on the bottle. I Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket. I Do not pour powdered bleach into bleach dispenser. Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent. I Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death. 3 2 1 The Agitator Cap or Fabric Softener Dispenser (depending on model) The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on. The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle. Do not stop the washer during the first spin. This will cause the dispenser to empty too soon. To use, follow these steps: Make sure dispenser is securely attached to agitator. Use only liquid fabric softener. Pour into dispenser, using amount recommended on package. Never pour fabric softener directly on clothes. It may stain them. Add water to dispenser until it reaches the maximum fill line. 3 2 1 Do not pour anything into the agitator if the agitator cap or dispenser is removed. Cleaning the Fabric Softener Dispenser (on some models) Remove the dispenser from the top of the agitator. Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution: I 1 US gallon (3.8 liters) warm water I 1/4 cup (60 ml) heavy duty liquid detergent I 1 cup (240 ml) bleach If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser. Rinse and reassemble dispenser. Place dispenser back on the agitator. 5 4 3 2 1 Separate for cleaning. 6
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering. 7 Customer Service Troubleshooting Tips Operating Instructions Safety Instructions Sorting Wash Loads Proper Use of Detergent Add detergent and start the washer before adding clothes so that the detergent can work effectively. Follow the detergent package directions. Using too little detergent is a common cause of laundry problems. Use more detergent if you have hard water, large loads, greasy or oily soils or lower water temperature. Care and Cleaning of the Washer Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.) Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years. Lint Filter: The lint filter is located under the agitator. It is self-cleaning and requires no maintenance. Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects. Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. Call the GE Answer Center®, 800.626.2000 for information on how to keep the tub stationary when moving the washer. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing. Loading the Washer Load dry items loosely, no higher than the top row of holes in the washer tub. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, push in Cycle knob and submerge additional items next to the agitator. Close the lid and pull Cycle knob out to restart. I Do not wrap large items like sheets around the agitator. I Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.). I Agitation will not start with the lid up. Colors Whites Lights Darks Soil Heavy Normal Light Fabric Delicates Easy Care Sturdy Cottons Lint Lint Producers Lint Collectors
Problem Possible Causes What To Do Washer won’t operate Washer is unplugged
Problem Possible Causes What To Do Lint or residue on Washing too long
Problem Possible Causes What To Do Pilling Result of normal wear on
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded
Notes 11 Customer Service Troubleshooting Tips Operating Instructions Safety Instructions
Notes 12 Operating Instructions Safety Instructions Customer Service Troubleshooting Tips
13 Customer Service Troubleshooting Tips Operating Instructions Safety Instructions
Notes 14 Operating Instructions Safety Instructions Customer Service Troubleshooting Tips
Washer Warranty 15 Customer Service Troubleshooting Tips Operating Instructions Safety Instructions All warranty service provided by our Factory Service Centers or an authorized Customer Care® technician. For service, call 800-GE-CARES. For The Period Of: We Will Replace, At No Charge To You: One Year Any part of the washer which fails due to a defect in materials or workmanship. During this From the date of the full one-year warranty, we will also provide, free of charge, all labor and in-home service to replace original purchase the defective part. Five Years The transmission, if it should fail due to a defect in materials or workmanship. During this From the date of the five-year limited warranty, you will be responsible for any labor or in-home service costs. original purchase Twenty Years The washer basket, if it should fail due to a defect in materials or workmanship. During this From the date of the twenty-year limited warranty, you will be responsible for any labor or in-home service costs. original purchase This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. IService trips to your home to teach you how to use the product. IImproper installation. IFailure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. IReplacement of house fuses or resetting of circuit breakers. IDamage to the product caused by accident, fire, floods or acts of God. IIncidental or consequential damage to personal property caused by possible defects with this appliance. What Is Not Covered: Warrantor: General Electric Company. Louisville, KY 40225
Customer Service Troubleshooting Tips Operating Instructions Safety Instructions Installation Instructions Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions Printed in Louisville, KY 16 Service Telephone Numbers. GE Answer Center® 800.626.2000 The GE Answer Center® is open 24 hours a day, 7 days a week. In-Home Repair Service 800-GE-CARES (800-432-2737) Expert GE repair service is only a phone call away. Special Needs Service 800.626.2000