Bosch SHPM65Z*** Dishwasher
Frequently Asked Questions (10)
What do I do when error code E:15 appears on the display?
Error code E:15 (shown as ':‚‰' on the display) indicates a water supply issue — check if the supply hose is kinked, if the water supply is turned off, or if the water supply line is clogged. Straighten any kinked hoses, turn on the water supply, or unclog the water line to resolve the issue. (Page 43)
How do I reset or terminate the current wash cycle?
Press and hold the Start button for approximately 3 seconds until the display reads 0:01, then wait about 1 minute while the dishwasher drains. After draining, press the On/Off button to power off, and you may then start a new cycle if desired. (Page 37)
How often should I clean the dishwasher filters?
The filter system should be cleaned 3 to 6 times per year for light to average use, and 8 to 12 times per year for heavy use. You should also clean the filters after washing loads with large amounts of food soils or heavy starch content, like potatoes and pasta. (Page 40)
How do I add rinse aid to the dishwasher?
Open the rinse aid dispenser by pressing on the latch of the lid and pulling it open, then add liquid rinse aid until the dispenser is full — do not overfill or allow rinse aid to spill into the air vent hole. Close the lid until it clicks to ensure it is fully sealed, and wipe up any excess rinse aid. The indicator light will go out a few moments after the dishwasher door is shut. (Page 15)
Why are my dishes not drying properly?
The most common causes are an empty rinse aid dispenser or an incorrect rinse aid setting — adding rinse aid or adjusting the setting improves drying. You can also activate the Extra Dry heat option, use more intensive wash cycles with hotter rinse water, or try the Sanitize option. Make sure the wash cycle has fully completed before opening the door and removing dishes. (Page 46)
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How much detergent should I use for each wash cycle?
The amount of detergent depends on your water hardness and soil level. For soft water with little soil, 1 tablespoon (15 ml) is sufficient for most cycles, while hard water with heavy soil may require up to 3 tablespoons (45 ml) for Heavy and Auto cycles. If you do not know your water hardness, start with 15 ml and increase as needed. (Page 28)
What is the maximum altitude at which the dishwasher can be used?
This dishwasher is intended for use up to a maximum altitude of 13,000 ft (4,000 meters) above sea level. (Page 6)
Why does my dishwasher run for a very long time?
A long cycle time can be caused by several factors, including incoming water not being warm enough, the rinse aid dispenser being empty or set to zero, or the dishwasher being connected to a cold water supply. Running hot water at the nearest faucet before starting a cycle, adding rinse aid, and connecting to a hot water supply can all help reduce cycle times. (Page 45)
How do I load knives and sharp utensils safely in the dishwasher?
Knives and other sharp utensils should be loaded with their edges or points facing down to reduce the risk of cut-type injuries. Do not allow children to handle or play near knives and sharp utensils in the dishwasher. (Page 20)
What warranty coverage comes with the Bosch SHPM65Z*** dishwasher?
The dishwasher is covered by a 1-year limited warranty (365 days) on defects in materials and workmanship from the date of purchase, and a 30-day warranty on cosmetic defects. Additional extended warranties include a 5-year limited warranty on electronics and dish racks, and a lifetime warranty against stainless steel rust-through on the inner liner. To obtain warranty service, contact the nearest BSH authorized service center or call 1-800-944-2904. (Pages 49–50)
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