Craftsman Snow Blower FAQs

How do I safely clear a clogged discharge chute?

Never use your hand to clean out the discharge chute, as hand contact with the rotating impeller inside is the most common cause of injury associated with snow blowers. First, shut the engine off and wait 10 seconds to be sure the impeller blades have stopped rotating, then always use a clean-out tool or stick to clear the clog. (Pages 4, 11)

Why is my snow blower not self-propelling?

The most likely causes are an auger control cable that is out of adjustment or a loose or damaged auger drive belt. You should first try adjusting the auger control cable as described in the Service and Maintenance section, and if that does not resolve the issue, replace the auger drive belt. (Page 17)

How do I add oil to the engine before first use?

Place the snow blower on a flat, level surface and locate the oil filler cap/dipstick, which is on the left side of the shroud or at the rear depending on the model. Remove the cap/dipstick, wipe it clean, reinsert it without screwing it in, then remove it again to check the level. If low, slowly add oil until the level reads between the upper and lower marks, being careful not to overfill, as overfilling may cause smoking, hard starting, or spark plug fouling. (Page 8)

How do I use the electric starter on models that have one?

Plug an extension cord rated for 15 amps at 125 volts into the outlet on the engine's surface, then plug the other end into a grounded three-prong 120-volt AC outlet. Insert the ignition key, set the choke to CHOKE, press the primer 3 times, and then push the starter button to start the engine. When disconnecting, always unplug the wall outlet end of the extension cord first before unplugging from the snow blower. (Page 11)

How do I know when the auger paddles need to be replaced?

The rubber auger paddles should be replaced if any signs of excessive wear are present. It is critical that you do not allow the paddles to wear to the point where portions of the metal auger itself can come in contact with the pavement, as this can result in serious damage to the snow blower. Replacement auger kits including rubber paddles and hex washer screws (part 753-06469) can be obtained through an authorized Service Center or by calling 1-888-331-4569. (Page 14)

How do I start the engine using the recoil starter?

Make sure the auger control is disengaged, insert the ignition key fully, push the choke lever to the CHOKE position (or RUN if the engine is warm), and press the primer 5–7 times for models CMXGBAM1054538/1054539 or 3 times for models CMXGBAM1054540/CMGSB21179. Then grasp the recoil starter handle, pull slowly until resistance is felt, and then pull with a firm, rapid stroke without letting the handle snap back. (Page 10)