Bosch NEM73UC Cooktop

The standard limited warranty covers defects in materials and workmanship for 12 months from the date of installation, with BSH repairing or replacing the unit at no charge. An extended limited warranty then covers the electric heating elements, controls, and ceramic glass from month 12 through month 60 from the date of installation, excluding labor and shipping costs. These warranties apply only to the original purchaser and are not transferable. (Pages 13–14)

Pull the knob up to remove it — slip a towel under the knob, hold the edges of the towel together, and use the towel for leverage to pull up. Wipe the knob with a hot, soapy cloth, then rinse and dry. Do not soak the control knobs. (Page 10)

Remove all packing materials and literature from the cooktop surface, then wipe it with a clean, damp sponge and dry it while cool. Next, apply the Cooktop Cleaning Creme® packaged with the cooktop and buff with a clean cloth. There may be a slight odor during the first several uses, which is normal and will disappear. Read all safety precautions and Use and Care Manual information prior to operating. (Page 5)

This is normal behavior — the temperature limiter operates automatically to protect the glass ceramic surface from extreme high temperature damage. Each radiant heating element has its own sensor that will cycle the element off regardless of the cook setting. If the element cycles more than usual, it may be due to a warped pan base, a pan too small for the element, boiled-dry contents, or a pan material that transfers heat too slowly. (Page 10)

Avoid glass cleaners containing ammonia or chlorine bleach, as these ingredients may permanently etch or stain the cooktop. Caustic oven cleaners such as Easy Off®, abrasive cleaners, metal scouring pads like Scotch Brite®, soap-filled scouring pads like SOS®, powdery cleaners with chlorine bleach, and flammable cleaners like lighter fluid or WD-40 should also be avoided. Using any of these can cause permanent damage or scratching to the surface. (Page 8)

The cooking surface will hold heat and remain hot for up to 25 to 30 minutes after the elements have been turned off. A hot surface indicator light on each element will automatically illuminate to warn you when the surface is still too hot to touch. The light remains on until the cooking area has cooled to a safe-to-touch temperature. (Page 5)

These spills require immediate removal — failure to do so can permanently damage the cooktop surface. While the surface is still hot, use the razor blade scraper held at a 30-degree angle to push the soil off the heated area, being careful not to gouge or scratch the glass. Remove the pan and turn off the element first, and wear an oven mitt for protection. After the surface cools, remove any residue and apply the Cooktop Cleaning Creme®. (Page 9)

Flat, medium-to-heavy-weight pans with smooth metal bottoms work best, as the pan base should rest evenly on the surface without wobbling when hot. The base of the pan should cover or match the diameter of the element being used, and may overhang the element area by up to 1 inch (25.4 mm) all around. Avoid pans with rounded, concave, convex, warped, or dented bottoms, and do not use glass pans as they may scratch the surface. (Pages 5–6)

First, check the power source to see if a fuse has blown or if the circuit breaker has tripped. Also check the power supply to ensure the cooktop is receiving electricity. These are the suggested troubleshooting steps listed in the manual before calling for service. (Page 10)

The standard limited warranty covers defects in materials and workmanship for 12 months from the Date of Installation, during which BSH will repair or replace the cooktop at no charge under normal use conditions. An extended limited warranty covers the electric heating elements, controls, and ceramic glass from month 12 through month 60 from the Date of Installation, with parts replacement at no charge but excluding labor, transportation, and shipping costs. The warranty applies only to the first using purchaser and is not transferable. (Pages 11, 13)

Apply a small amount of Cooktop Cleaning Creme® before each use using a clean cloth to remove dust or metal marks and provide a protective film. After cooking, wipe off spatters with a clean, damp sponge or paper towel, rinse, and dry, using white vinegar if smudges remain. Always clean the surface when it is completely cool, except for sugar, syrup, tomato products, and milk spills, which must be removed immediately with the razor blade scraper. Buff with Cooktop Cleaning Creme® after cleaning to recondition the surface. (Pages 7–8)