Ask AI
— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
29 totalHow do I enable High Altitude Brewing Mode on the K-Slim?
Power the coffee maker off while it is plugged in, then press and hold the brew and 8oz buttons simultaneously for 3 seconds. The 12oz button will illuminate to confirm that High Altitude Brewing Mode has been enabled. This mode is recommended for use at altitudes of 1,500 meters (5,000 feet) or higher. (Page 2)
How often should I descale my K-Slim, and what do I need to do it?
You should descale your coffee maker every 3 months to maintain the heating element and internal parts that contact water. Before starting, you will need a large ceramic mug, fresh water, Keurig Descaling Solution, and access to a sink — do not use a paper cup. Calcium deposits may build up faster depending on your water's mineral content, making more frequent descaling necessary. (Page 4)
How do I activate Descale Mode on the K-Slim?
Begin with the coffee maker powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds until the DESCALE light turns solid. When the brew button begins flashing, press it to start the cleansing rinse brew. Continue repeating the cleansing rinse process until the ADD WATER light illuminates. (Page 4)
What should I do if my coffee maker is only brewing a partial cup?
Power the coffee maker off, then press and hold the brew button and 12oz button for 5 seconds until water starts dispensing, then release and let the water purge before discarding the contents into the sink. The exit needle may also be clogged and should be cleaned using a straightened paper clip. If you have repeated the descale procedure two times and the coffee maker is still only brewing a partial cup, contact Customer Service. (Page 4)
Why won't my K-Slim Coffee Maker brew?
A minimum of 177 ml (6 oz) of water is required to brew, so add an additional 59 ml (2 oz) of water to the reservoir to ensure the minimum fill level is met, then press the brew button. Also ensure the power button has been turned on and that the coffee maker is plugged into its own grounded outlet, separate from other appliances. If the electric circuit is overloaded with other appliances, the coffee maker may not function properly. (Page 4)
Why did my K-Slim Coffee Maker turn off by itself?
The K-Slim features an Auto Off function that automatically turns the coffee maker off 5 minutes after the last brew for energy savings. Simply press the power button to restart it. This is a built-in feature and does not indicate a malfunction. (Page 2)
Show 23 more questions
Is it safe to put the K-Cup pod holder and other parts in the dishwasher or submerge the coffee maker in water?
What does the K-Slim warranty cover, and how do I get warranty service?
How do I set up my Keurig K-Slim for the first time?
Can I use distilled water in my K-Slim Coffee Maker?
How do I activate High Altitude Brewing Mode on the K-Slim?
How often should I descale my K-Slim, and how do I start the process?
Why is my K-Slim only brewing a partial cup of coffee?
Why is my K-Slim not turning on or keeps shutting off?
Is it safe to put my hands inside the K-Cup pod holder?
What warranty does the Keurig K-Slim come with, and how do I get warranty service?
How should I store my K-Slim if I'm not going to use it for a while?
How often should I descale my K-Slim Coffee Maker?
What should I do if my coffee maker will not brew?
How do I enable High Altitude Brewing Mode?
How do I clean the entrance needle?
Why is my coffee maker only brewing a partial cup?
How do I remove and clean the K-Cup pod holder?
What should I do if my coffee maker shuts off unexpectedly?
What is the descaling procedure and what do I need?
What warranty coverage does the K-Slim Coffee Maker include?
What are the steps to set up my K-Slim Coffee Maker for the first time?
How do I complete the initial setup of my Keurig K-Slim Coffee Maker?
How do I clean the entrance and exit needles on my K-Slim?
Full Manual
6 pages
Get the most from your new Keurig® coffee maker Use & Care Guide Slim
Power Button Remove packing tape from coffee maker. Plug into a grounded outlet. Place mug on drip tray. Remove the water reservoir lid, then lift the reservoir straight up to remove it. Rinse reservoir with fresh water and fill to the MAX FILL line. Replace water reservoir, making sure the lock tabs engage with the coffee maker. Replace lid. NOTE: Do not use distilled water. Lift and lower the handle. Do not insert a K-Cup® pod. The coffee maker will power on automatically. The 3 cup sizes will blink. Press the 8oz button, then press the blinking brew button to start a cleansing brew. Pour the hot water into the sink. The one-time setup process is now complete and you are ready to brew! 1 3 5 2 4 6 Before You Brew Place a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup® pod in the K-Cup® pod holder. Lower the handle completely to close the lid. Do not remove the foil lid on the K-Cup® pod. The three brew size buttons will blink. Select your brew size, then press the blinking brew button. The brew button will remain illuminated while brewing. Brewing is complete when the buttons are no longer illuminated. Lift the handle and recycle the K-Cup® pod in 3 easy steps*. CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid injury, do not lift the handle during the brewing process.
Strong
Brew Button 1
Brew Button Plug & Place Rinse & Fill Lift & Lower Cleansing Brew Place Mug & Pod Brew & Enjoy! Coffee Maker Features Smart Start heats then brews in one simple process. No need to wait for the coffee maker to heat before selecting brew size. Simply power on your coffee maker by lifting the handle, insert K-Cup® pod, then select your brew size. Press the brew button. The coffee maker will heat, then automatically begin brewing. Auto Off automatically turns your coffee maker off 5 minutes after the last brew for energy savings. High Altitude To ensure your coffee maker works properly at higher altitudes (1,500 meters/5,000 feet) please enable the High Altitude Brewing Mode on your coffee maker.
The 12oz button will illuminate to confirm that the High
Altitude Brewing Mode has been enabled. Brew Your First Cup *Recyclable in select locations. Visit keurig.ca/recyclable for more information.
Caring For Your Coffee Maker K-Cup® Pod Holder To remove the K-Cup® pod holder from the coffee maker, lift the handle and grasp the top of the K-Cup® pod holder with one hand while pushing up on the bottom of the K-Cup® pod holder from underneath with the other until it releases. After cleaning, align the K-Cup® pod holder with the opening using the two front ribs as a guide and snap into place from the top. Funnel Washing the funnel ensures a fresh beverage experience. The funnel should be washed regularly and can be removed from the K-Cup® pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup® pod holder. Regular cleaning keeps your coffee maker running smoothly. Always be sure to turn off and unplug your coffee maker before cleaning.
Strong
The water reservoir should be cleaned periodically by wiping the inside of the reservoir and underside of the lid with a damp, non-abrasive, lint-free cloth. Do not dry the inside of the water reservoir with a cloth as lint may remain. Allow the reservoir to dry completely. Exit Needle Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup® pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds. Entrance Needle Lift the coffee maker handle and locate the entrance needle on the underside of the lid. To clean both holes in the needle, hold the coffee maker handle in the upward position and with your other hand, carefully insert a straightened paper clip into both holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run two water-only brew cycles. Do not insert a K-Cup® pod. TIP: Refer to keurig.ca/support_1 for video instructions on cleaning the entrance/exit needles. Coffee Maker Exterior Keep your Keurig® coffee maker looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth. Never immerse the coffee maker in water or other liquids. Drip Tray The drip tray can hold up to 237 ml/8 oz of overflow and should be emptied and cleaned occasionally. To remove, slide it toward you, keeping it level to avoid spilling. Rinse and clean with a damp, soapy, lint-free, non-abrasive cloth. Water Reservoir CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder. NOTE: Always remove and recycle the used K-Cup® pod after brewing.
Troubleshooting You should descale your coffee maker every 3 months. Properly follow the descaling procedure. Depending on the mineral content of your water, calcium deposits or scale may build up in your coffee maker. Scale is non-toxic but if left unattended can hinder coffee maker performance. Regularly descaling your coffee maker every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often. Descaling Procedure Before you begin, you will need a large ceramic mug, fresh water, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod holder. Please allow approximately 15-20 minutes for the descaling procedure. STEP 1: Descaling Solution Rinse Pour the entire bottle of Keurig® Descale Solution into an emptied water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. To activate Descale Mode, begin with the coffee maker powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds until the DESCALE light turns solid. When the brew button begins flashing, press the brew button to start the cleansing rinse brew. Pour the hot liquid into the sink. Repeat the cleansing rinse process until the ADD WATER light illuminates. STEP 2: Rest & Rinse Empty the water reservoir and refill to the MAX fill line with fresh water. STEP 3: Fresh Water Rinse Press the brew button once it begins flashing. Repeat this process until the ADD WATER light illuminates. The coffee maker will now exit Descale Mode and will be ready for use! NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the coffee maker. This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled, the coffee maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed by the sound of air blowing out. If this occurs:
Limited One Year Warranty
Keurig Green Mountain, Inc. (Keurig) warrants that your coffee maker will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your coffee maker on keurig.ca/welcome so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective coffee maker without charge upon its receipt of proof of the date of purchase. If a replacement coffee maker is necessary to service this warranty, the replacement coffee maker may be new or reconditioned. If a replacement coffee maker is sent, a new limited one year warranty will be applied to the replacement coffee maker. This warranty only applies to coffee makers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province. Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig® coffee maker. Any damage to or malfunction of your coffee maker resulting from the use of non-Keurig® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.What Is Not Covered By The Limited Warranty?
This Warranty Does Not Cover Consequential Or
Incidental Damages Such As Property Damage And Does
Not Cover Incidental Costs And Expenses Resulting From
ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty cover damages caused by use of non-Keurig® pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power supply, or acts of God.Other Limitations
This Warranty Is Exclusive And Is In Lieu Of Any Other
Express Warranty, Whether Written Or Oral. In
Addition, Keurig Hereby Specifically Disclaims All Other
Warranties With Respect To Your Keurig® Coffee Maker,
Including Any Implied Warranty Of Merchantability Or
FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.How Do You Obtain Warranty Service?
Keurig® coffee makers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll-free phone number 1-800-361-
Coffeehouse taste in your own home.
Register Your New Keurig®
Coffee Maker
and receive a special savings offer. Restrictions apply. See keurig.ca for details. keurig.ca/welcome