GE GSM2100 Built-In Dishwasher manual
Dishwashers · 49 Q&As

GE GSM2100 Built-In Dishwasher

Ask AI

— answers from the official manual

Answers from the official manual.

Common questions

Common Questions

49 total
1

What does the Plate Warmer cycle do and how long does it take?

The Plate Warmer cycle is used for warming clean dishes and serving plates and takes approximately 31 minutes. To use it, load clean dishware, select Heated Dry On, ensure the door is unlatched, slowly turn the Dial to Plate Warmer, then latch the door to start. (Page 10)

2

How do I use the Rinse & Hold cycle correctly?

Select HEATED DRY OFF, make sure the door is unlatched, slowly turn the Dial to RINSE & HOLD, then latch the door to start the cycle. Do not use detergent when running the Rinse & Hold cycle. This cycle uses approximately 3.9 gallons of water and takes about 12 minutes. (Pages 10–11)

3

What should I do if my dishwasher won't drain and water is standing in the tub?

If water won't pump out, check whether the air gap is clogged and clean it if needed. You should also verify that your kitchen sink is draining well, as a clogged drain may be the cause, and if the dishwasher drains into a garbage disposer, run the disposer clear. A small amount of clean water around the outlet on the tub bottom is actually normal and keeps the water seal lubricated. (Page 20)

4

How do I remove spots and film buildup from glasses and flatware?

Use Jet-Dry rinse agent to remove spots and prevent new film build-up on dishes, glasses, flatware, cookware, and plastic. For stubborn existing film, remove all metal utensils, run the longest cycle without detergent for 18–22 minutes until the main wash, then pour 2 cups of white vinegar into the bottom and allow the cycle to complete. If vinegar does not work, repeat the process using 1/4 cup of citric acid crystals instead. (Page 22)

5

What detergent is approved for use in the GE GSM2100 dishwasher?

Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. You should only use powder, tabs, or liquid detergents specifically made for dishwashers, as using the wrong detergent can cause sudsing. The amount of detergent needed depends on your water hardness — hard water requires more detergent, while soft water requires less to avoid permanent etching of glassware. (Pages 7, 13)

6

How do I add a forgotten dish after the dishwasher has already started?

A forgotten dish can be added any time before the main wash begins. Push the door latch to the left, wait for the water to calm, then open the door — be aware that steam may rise out. Add the forgotten dish, close the door, and push the latch to the far right to resume the cycle. (Page 13)

Show 43 more questions

How should I load knives and silverware safely in the dishwasher?

How do I protect my dishwasher if it will be left in an unheated place during winter?

What should I do if there are suds in the dishwasher tub?

Why won't my dishwasher drain and what should I do?

What should I do if there are suds inside the dishwasher tub?

How do I properly load knives and sharp items in the dishwasher?

What water temperature is required for effective cleaning in the GSM2100 dishwasher?

How do I protect my dishwasher from freezing if stored in an unheated space?

Why is there a humming noise and the motor seems to struggle when I start the dishwasher?

Is it safe to wash all plastic items in the GSM2100 dishwasher?

What water temperature should I use for my dishwasher?

Can I add a forgotten dish during the wash cycle?

What should I do if water is standing in the bottom of the tub?

How do I remove suds from the tub if the wrong detergent was used?

What is the proper way to load the upper rack?

How do I clean the air gap to improve drainage?

What is the warranty coverage for the GSM2100 dishwasher?

What water temperature is required for effective cleaning in the GSM2100?

What is covered under the GE GSM2100 dishwasher warranty?

How do I remove spots and filming from glasses and flatware?

What causes cloudiness on glassware and how do I prevent it?

What should I do if the detergent cup lid won't latch?

How should I prepare my dishwasher if I'm leaving it in an unheated place during winter?

What type of detergent should I use in my dishwasher?

What should I do before attempting any maintenance on my dishwasher?

What should I do if my water heater hasn't been used for two weeks or more?

What should I do if I need to contact GE customer service?

What should I do with the Consumer Product Ownership Registration card?

What items should I NOT wash in my dishwasher?

How should I load sharp knives in the dishwasher?

Where can I find the model and serial numbers for my GE GSM2100 dishwasher?

What should I do if I haven't used my hot water for two weeks or more before running the dishwasher?

What type of detergent should I use in my GSM2100 dishwasher?

Can I wash plastic items in my dishwasher?

Is it safe to attempt my own repairs on the GSM2100?

Can children play with or inside my dishwasher?

Is it safe to wash plastic items in my dishwasher?

Can I attempt to repair my dishwasher myself?

What items should not be washed in my dishwasher?

How should I load sharp knives in my dishwasher?

Where can I find my dishwasher's model and serial numbers?

What should I do if I need customer service?

Why is it important to fill out the Consumer Product Ownership Registration card?

Full Manual

32 pages
Page 1

GE Appliances GE Answer Center® 800.626.2000 Dishwashers Part No. 165D4700P159 Pub. No. 49-5826-1 3-99 CG

Gsm2100

Owner’s Manual

Page 2

Congratulations! You Are Now Part of the GE Family. Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you use your dishwasher. That’s important, because your new dishwasher will be part of your family for many years. And we hope you will be part of ours for a long time to come. We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home. Important! Fill out and return the Consumer Product Ownership Registration card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual. Write the model and serial numbers here. ## # You can find them on the tub wall just inside the door. Staple sales slip or cancelled check here. Proof of the original purchase date is needed to obtain service under the warranty. 2

Page 3

Customer Service Troubleshooting Tips Operating Instructions Safety Information GE & You, A Service Partnership. Inside you will find many helpful hints on how to use and maintain your dishwasher properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher. Read this Manual Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how. You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all. Review the Section on Troubleshooting Tips If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week. If You Need Service Safety Information . . . . . . .4–7 Operating Instructions Control Panel . . . . . . . . . . . . . . .8 Control Settings . . . . . . . . . . . . .8 Dial Cycles . . . . . . . . . . . . . . . .10 Using the Dishwasher . . . .12, 13 Loading the Dishwasher Racks . . . . . . .14, 15 Care and Cleaning . . . . . . .16, 17 Optional Accessories . . . . . . . .18 Troubleshooting Tips Before You Call For Service . . . . . . . . .19–24 Customer Service Product Registration . . . . . . . .29 Warranty . . . . . . . . . . . . . . . . .31 Service Telephone Numbers . . . . . . . . . .Back Cover 3

Page 4

Safety Information Operating Instructions Troubleshooting Tips Customer Service

Important Safety Information.

Read All Instructions Before Using.

4

Warning!

For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

Water Heater Safety

Page 5

5 Customer Service Troubleshooting Tips Operating Instructions Safety Information Use your dishwasher only for its intended purpose as described in this Owner’s Manual. This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by calling us toll-free at the GE Answer Center®, 800.626.2000. I Connect to a grounded metal, permanent wiring system; or run an equipment- grounding conductor with the circuit conductors and connect to the equipment- grounding terminal or lead of the appliance. I Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. I Dispose of discarded appliances and shipping or packing material properly. I Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician. I To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance. NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.

Proper Installation

And Maintenance

Page 6

Safety Information Operating Instructions Troubleshooting Tips Customer Service

Important Safety Information.

Read All Instructions Before Using.

6

Do Not…

I Do not tamper with controls. I Do not abuse, sit on, or stand on the door or dish rack of the dishwasher. I Do not discard a dishwasher without first removing the door of the washing compartment. I Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. I Do not allow children to play inside, on or with this appliance or any discarded appliance.

Warning!

Page 7

7 Customer Service Troubleshooting Tips Operating Instructions Safety Information

When Using Your Dishwasher

I Use only powder, tabs or liquid detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. I Locate sharp items so that they are not likely to damage the door seal. I Load sharp knives with the handles up to reduce the risk of cut-type injuries. I Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations. I Non-Dishware Items: Do not wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result. I Do not touch the heating element during or immediately after use. I Do not operate your dishwasher unless all enclosure panels are properly in place. I Close supervision is necessary if this appliance is used by or near children. I Load light plastic items so they will not become dislodged and drop to the bottom of the dishwasher— they might come into contact with the heating element and be damaged. Read and follow this Safety Information carefully.

Save These Instructions

Page 8

Safety Information Operating Instructions Troubleshooting Tips Customer Service About the dishwasher control panel. You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model. 8 Control Settings Cycles

Potscrubber

For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included. This cycle will not remove burned-on foods. NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal. Choosing a cycle other than NORMAL WASH will save energy and water. SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting mostly of glasses. RINSE & HOLD For rinsing partial loads that will be washed later. Do not use detergent. PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 31 minutes. I Make sure the Dial is at the OFF position. I Latch the door.

Short Wash

Rinse & Hold

Pot-

Scrubber

Cycles

Normal

Wash

Heated Dry

On Off

Plate Warmer

(Heated Dry On)

(Heated Dry Off)

Off

Start

Energy Options

Short Wash

Rinse & Hold

Plate Warmer

(Heated Dry On)

(Heated Dry Off)

Off

Start

Page 9

Energy Options HEATED DRY Turns the drying heater on for fast drying. This ON cycle will extend the time to your wash cycle. HEATED DRY Shuts off the drying heat options. Dishes air dry OFF naturally and energy is saved. Customer Service Troubleshooting Tips Operating Instructions Safety Information 9 Start Slowly turn the Dial to the START position. Don’t turn it past the START position, or you could accidentally miss a rinse. There is a time delay between start-up and water fill so you will not hear any wash action right away.

Page 10

Safety Information Operating Instructions Troubleshooting Tips Customer Service About the dial cycles. Short Wash For quickly washing loads of everyday dishes with medium soils that have not dried on. Select the NORMAL WASH cycle and any options. Be sure the door is unlatched. Slowly turn the Dial to SHORT WASH. Latch the door to start the cycle. 4 3 2 1

Short Wash

Rinse & Hold

Plate Warmer

(Heated Dry On)

(Heated Dry Off)

Off

Start

Rinse & Hold For rinsing partial loads that will be washed later. Do not use detergent. Make sure HEATED DRY OFF is selected. Be sure the door is unlatched. Slowly turn the Dial to RINSE & HOLD. Latch the door to start the cycle. 4 3 2 1

Short Wash

Rinse & Hold

Plate Warmer

(Heated Dry On)

(Heated Dry Off)

Off

Start

Plate Warmer For warming clean dishes and serving plates. This cycle will take approximately 31 minutes. Load clean dishware to be warmed. Select HEATED DRY ON. Be sure the door is unlatched. Slowly turn the Dial to PLATE WARMER. Latch the door to start the cycle. 5 4 3 2 1

Short Wash

Rinse & Hold

Plate Warmer

(Heated Dry On)

(Heated Dry Off)

Off

Start

10

Page 11

Cycle Sequence Customer Service Troubleshooting Tips Operating Instructions Safety Information Drying Options: HEATED DRY ON. Available on all wash cycles except RINSE & HOLD. Add approximately 31 minutes to the cycle. HEATED DRY OFF. Drying heater is turned off. Dishes dry naturally. 11 Water Time Cycles (approx.) (approx.) Cycle Sequence

Potscrubber

9.5 gal. 62 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse

Normal Wash

8.0 gal. 62 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse

Short Wash

6.6 gal. 52 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse

Rinse & Hold

3.9 gal. 12 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse

Page 12

Safety Information Operating Instructions Troubleshooting Tips Customer Service Using the dishwasher. 12 Check the Water Temperature The entering water must be at least 120°F. and not more than 150°F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising. Use Jet-Dry ® Rinse Agent Jet-Dry® rinse agent removes spots and prevents new film build-up on your dishes, glasses, flatware, cookware and plastic. Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Replace cap. To check if rinse agent is needed, remove the cap and look into the dispenser. A full dispenser should last about one month. If rinse agent spills, wipe up the excess.

Page 13

Customer Service Troubleshooting Tips Operating Instructions Safety Information Forget to Add a Dish? A forgotten dish can be added any time before the main wash. Push the door latch to the left. Once the water calms, open the door. Steam may rise out of the dishwasher. Add forgotten dishes. Close the door and push the latch to the far right. 4 3 2 1 Proper Use of Detergent Use only detergent specifically made for use in dishwashers. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you’re ready to wash dishes. The amount of detergent to use depends on whether your water is hard or soft. With hard water, you need extra detergent. With soft water, you need less detergent. Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called etching. You’ll find two detergent dispensers on the inside door of your dishwasher. All wash cycles require detergent in the main cup. Wash cycles with two washes will also use the open cup. When using automatic dishwashing detergent tabs, simply place one tab in the main cup and close. Be sure the Dial is OFF before adding detergent. Otherwise, the detergent cup will not close and latch properly. Add detergent then close the main cup. NOTE: To open detergent cup after it has been closed, simply turn the detergent cup handle counter-clockwise until it releases. A snapping sound may be heard. Open cup Main cup 13

Page 14

Safety Information Operating Instructions Troubleshooting Tips Customer Service Loading the dishwasher racks. For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model. Upper Rack The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good for all kinds of odd- shaped utensils. Saucepans, mixing bowls and other items should be placed face down. Secure larger dishwasher-safe plastics over two fingers when possible. Make sure small plastic items are secure so they can’t fall onto the heating element. The Wash Tower Keep the center area clear in the lower rack. The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle. Don’t block it or load tall things next to it. Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results. 14

Page 15

15 Customer Service Troubleshooting Tips Operating Instructions Safety Information Lower Rack When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle. The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack. Silverware Basket Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top. Don’t let any item extend through bottom.

Page 16

Safety Information Operating Instructions Troubleshooting Tips Customer Service 16 Caring for the dishwasher. To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher. Protect Against Freezing If your dishwasher is left in an unheated place during the winter, ask a service technician to: Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker. Turn off the water supply and disconnect the water inlet line from the water valve. Drain water from the inlet line and water valve. (Use a pan to catch the water.) Reconnect the water inlet line to the water valve. Remove the plastic sump cover in the tub bottom and use a sponge to soak up water in the rubber boot. 5 4 3 2 1 Sump cover screws

Page 17

Customer Service Troubleshooting Tips Operating Instructions Safety Information Check the air gap any time your dishwasher isn’t draining well. Does Your Dishwasher Have an Air Gap? An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one. The air gap is easy to clean. Turn off the dishwasher and lift off the chrome cover. Unscrew the plastic cap and clean with a toothpick. 2 1 Two types of air gaps 17

Page 18

Safety Information Operating Instructions Troubleshooting Tips Customer Service About optional accessories. 18 You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories: I Color Panels I 1/4” Wood Panel Trim Kit I 3/4” Trimless Panel Kit These accessories are available at extra cost (VISA, MasterCard, or Discover cards accepted) by calling 800-626-2002. Specify accessory number when ordering. Descriptions of Optional Accessories Color panels— Replacement door panels and lower access panels are available in the following colors: I GPF300A (Almond) I GPF300B (Black) I GPF300W (White) Wood panel trim kit— This accessory contains trim and instructions for you to supply and install a 1⁄4″ thick decorative wood door and lower access panel: I GPF325A (Almond) I GPF325B (Black) I GPF325W (White) NOTE: The GPF100 dishwasher door spring kit must also be ordered and installed when the door panel weighs four lbs. or more. Trimless panel kit— This accessory contains parts and instructions for you to supply and install a 3⁄4″ thick decorative wood door and lower access panel:

I Gpf375

NOTE: The GPF100 dishwasher door spring kit will be included with the trimless panel kit and must be installed with it.

Page 19

Customer Service Troubleshooting Tips Operating Instructions Safety Information Before you call for service… Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Dishwasher won’t run Fuse is blown, or the

  • Replace fuse or reset
  • circuit breaker tripped circuit breaker. Remove any other appliances from the circuit. Noise Some of the sounds
  • Soft food disposal
  • you’ll hear are normal shredding action.
  • Drain valve opening to
  • pump water out.
  • Timer control as cycle
  • progresses.
  • Detergent cup opening.
  • The motor stopping during
  • the drying period. Utensils are not secure
  • Make sure everything is
  • in the rack or something secured in dishwasher. small has dropped into the rack Motor hums
  • Dishwasher has not been
  • used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear. 19

    Page 20

    Safety Information Operating Instructions Troubleshooting Tips Customer Service Before you call for service… 20 Troubleshooting Tips Problem Possible Causes What To Do Water standing in This is normal

  • A small amount of clean
  • the bottom of the tub water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Water won’t pump Drain is clogged
  • If you have an air gap,
  • out of the tub clean it.
  • Check to see if your kitchen
  • sink is draining well. If not, you may need a plumber.
  • If the dishwasher drains
  • into a disposer, run disposer clear. Suds in the tub Correct detergent
  • Use only automatic
  • wasn’t used dishwasher detergents to avoid sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
  • To remove suds from the
  • tub, open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning the Dial until a drain period is reached. Repeat if necessary. Rinse agent
  • Always wipe up rinse agent
  • was spilled spills immediately.

    Page 21

    Customer Service Troubleshooting Tips Operating Instructions Safety Information Problem Possible Causes What To Do Stained tub interior Detergent with

  • Some detergents contain
  • colorant was used colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Some tomato-based
  • Use of the RINSE & HOLD
  • foods can stain cycle (on some models) after adding the dish to the load can decrease the level of staining. Dishes don’t dry Low inlet water
  • Make sure inlet water
  • temperature temperature is correct. Rinse agent dispenser
  • Check the rinse agent
  • is empty dispenser. Dishes and flatware Inlet water temperature
  • Raise the water heater
  • not clean is below 120°F. temperature to 120°F. Water pressure is
  • Turn on a faucet. Is water
  • temporarily low coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Air gap is clogged
  • Clean the air gap.
  • Improper rack loading
  • Make sure large dishware
  • does not block the detergent dispenser or the wash arm. 21

    Page 22

    Safety Information Operating Instructions Troubleshooting Tips Customer Service 22 Before you call for service… Troubleshooting Tips Problem Possible Causes What To Do Spots and filming

  • Use Jet-Dry® rinse agent to
  • on glasses and remove spots and prevent flatware new film build-up.
  • To remove stubborn spots
  • and pre-existing film from glassware: 1 Remove all metal utensils from the dishwasher. 2 Do not add detergent. 3 Select the longest cycle. 4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. 5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. 6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. Cloudiness on Combination of soft
  • This is called etching and
  • glassware water and too much is permanent. To prevent detergent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Water temperature
  • Lower the water heater
  • entering the dishwasher temperature. exceeds 150°F. Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent

    Page 23

    Customer Service Troubleshooting Tips Operating Instructions Safety Information Problem Possible Causes What To Do Yellow or brown film Tea or coffee stains

  • Remove the stain by hand,
  • on tub using a solution of 1/2 cup bleach and 3 cups warm water.

    Warning

    Before cleaning interior, wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns. An overall yellow or
  • A special filter in the water
  • brown film can be caused supply line is the only way by iron deposits in water to correct this problem. Contact a water softener company. White film on inside Hard water minerals
  • To clean the interior, apply
  • surfaces dishwasher detergent to a damp sponge. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. 23

    Page 24

    Safety Information Operating Instructions Troubleshooting Tips Customer Service 24 Problem Possible Causes What To Do Detergent cup lid Dial is not in the OFF

  • Turn the Dial to OFF
  • won’t latch position and slide the door latch to the left. Detergent left in Dishes are blocking the
  • Reposition the dishes.
  • dispenser cups detergent cups Steam This is normal
  • Steam comes through the
  • vent by the door latch during drying and when water is being pumped out. Black or gray Aluminum utensils have
  • Remove marks with a mild,
  • marks on dishes rubbed against dishes abrasive cleaner. Before you call for service… Troubleshooting Tips

    Page 25

    Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 25

    Page 26

    Safety Information Operating Instructions Troubleshooting Tips Customer Service 26 Notes

    Page 27

    Customer Service Troubleshooting Tips Operating Instructions Safety Information 27

    Page 28

    Safety Information Operating Instructions Troubleshooting Tips Customer Service 28 Notes

    Page 29

    29 General Electric Company Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070 GE Service Protection Plus™ GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—No Matter What Brand! Benefits Include:

  • Backed by GE
  • All brands covered
  • Unlimited service calls
  • All parts and labor costs included
  • No out-of-pocket expenses
  • No hidden deductibles
  • One 800 number to call
  • You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple. Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more— any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs. Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information. *All brands covered, up to 20 years old, in the continental U.S. We’ll Cover Any Appliance. Anywhere. Anytime.* Please place in envelope and mail to: !Cut here

    Page 30

    30 Consumer Product Ownership Registration Model Number Serial Number GE Appliances General Electric Company Louisville, Kentucky 40225 First Name Mr. I Ms. I Mrs. I Miss I Street Address City State Date Placed In Use Month Day Year Zip Code Apt. # Last Name Phone Number _ _ Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer! Follow these three steps to protect your new appliance investment: Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification. After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800-GE-CARES (800-432-2737). Read your Owner’s Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information call the GE Answer Center® 800.626.2000. Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered. 1 2 3 Model Number Serial Number ! Cut here

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    Customer Service Troubleshooting Tips Operating Instructions Safety Information GE Dishwasher Warranty All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. For service, call 800-GE-CARES. I Service trips to your home to teach you how to use the product. I Improper installation. I Replacement of house fuses or resetting of circuit breakers. I Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. I Damage to the product caused by accident, fire, floods or acts of God. I Incidental or consequential damage to personal property caused by possible defects with this appliance. I Cleaning or servicing of the air gap device in the drain line. What GE Will Not Cover: This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. For The Period Of: GE Will Replace: One Year Any part of the dishwasher which fails due to a defect in From the date of the materials or workmanship. During this full one-year original purchase warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. Second Year Any part of the Water Distribution System which fails due From the date of the to a defect in materials or workmanship. Associated original purchase inlet and drain plumbing parts are not covered by this warranty. During this second-year limited warranty, you will be responsible for any labor or in-home service costs. Ten Years The PermaTuf ® tub or door liner, if it fails to contain water From the date of the due to a defect in materials or workmanship such as original purchase cracking, chipping, peeling or rusting. During this full ten-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. Warrantor: General Electric Company. Louisville, KY 40225 31

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    Service Telephone Numbers. The GE Answer Center® is open 24 hours a day, 7 days a week. GE Answer Center® 800.626.2000 Expert GE repair service is only a phone call away. In-Home Repair Service 800-GE-CARES (800-432-2737)

    Tdd 800-Tdd-Geac (800-833-4322)

    GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility. Special Needs Service 800.626.2000 Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires. Service Contracts 800-626-2224 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Parts and Accessories 800-626-2002 If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write: Major Appliance Consumer Action Program 20 North Wacker Drive, Chicago, IL 60606. Service Satisfaction Printed in Louisville, KY Safety Information Operating Instructions Troubleshooting Tips Customer Service 32

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